This bingo card has a free space and 11 words: Positive welcoming attitude while greeting customers through the door, Provided each customer with a genuine farewell, Personalised welcome for each customer., Explained the Safety & Hygiene in a comforting way to all CM’s, Every customer understands the process of the boutique if left alone., Demonstrate friendly gestures and open body language, Provide customer with a bag to help them choose their coffees., Any customer uncomfortable with the boutique processes is directed to a CS to guide them through., During busy times communicated efficiently calming customers in the queue, Using initiative to cover welcome manager if unattended and All customers offered a tasting and guided/taken to the LAB..
Customer Experience Bingo | Nick The Greek- Fill all Squares & WIN! | Fun with BeingBMO | Respectful Bingo Yo! | Customer Experience
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