Day in the Life of Ops

Day in the Life of Ops Bingo Card
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This bingo card has a free space and 29 words: Client calls in for SR, URGENT ticket from DWS, "I would like to follow up on a ticket", Client calls in for GPAS, Client calls in for other bucket but no one is free, "I learned a lot", Went on CC, BRS, review and advise, Client mis-spells your name, ACE chats you just to chase you, Peter or other PMM crushes your JIRA/Urgent, Ghosted by PMM, Has a tick/JIRA > 270 days, Escalated on another tick whilst on CC, "ops pls review", Handed something to EMEA, Gets an EMEA Handover, Has to raise AdHoc SQL, Gets >10 tickets a day, "Cannot replicate the issue", Helped a fellow analyst with a ticket, Impl chatted you, Still waiting for lead to approve something, Got scammed by Trd, iTools or Data, Ran or approved ProdOps, Restarted Comp / VDI Issues, Told client to clear Java Cache, Went into the office and Gets Misc/SR Handover ticket.

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