Clientmis-spellsyournameTold clientto clearJavaCacheGets anEMEAHandoverImplchattedyouHas atick/JIRA> 270daysWentinto theofficeGets >10tickets adayGhostedby PMMGetsMisc/SRHandoverticketACEchats youjust tochase you"Cannotreplicatethe issue""Ilearneda lot"Handedsomethingto EMEAClientcalls infor SRWenton CCGotscammed byTrd,iTools orDataStill waitingfor lead toapprovesomethingRan orapprovedProdOpsClient callsin for otherbucket butno one isfree"I wouldlike tofollow upon a ticket"RestartedComp /VDIIssuesBRS,reviewandadviseURGENTticket fromDWSPeter orother PMMcrushes yourJIRA/UrgentEscalatedon anothertick whilston CCHelped afellowanalyst witha ticket"opsplsreview"Has toraiseAdHocSQLClientcalls infor GPASClientmis-spellsyournameTold clientto clearJavaCacheGets anEMEAHandoverImplchattedyouHas atick/JIRA> 270daysWentinto theofficeGets >10tickets adayGhostedby PMMGetsMisc/SRHandoverticketACEchats youjust tochase you"Cannotreplicatethe issue""Ilearneda lot"Handedsomethingto EMEAClientcalls infor SRWenton CCGotscammed byTrd,iTools orDataStill waitingfor lead toapprovesomethingRan orapprovedProdOpsClient callsin for otherbucket butno one isfree"I wouldlike tofollow upon a ticket"RestartedComp /VDIIssuesBRS,reviewandadviseURGENTticket fromDWSPeter orother PMMcrushes yourJIRA/UrgentEscalatedon anothertick whilston CCHelped afellowanalyst witha ticket"opsplsreview"Has toraiseAdHocSQLClientcalls infor GPAS

Day in the Life of Ops - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client mis-spells your name
  2. Told client to clear Java Cache
  3. Gets an EMEA Handover
  4. Impl chatted you
  5. Has a tick/JIRA > 270 days
  6. Went into the office
  7. Gets >10 tickets a day
  8. Ghosted by PMM
  9. Gets Misc/SR Handover ticket
  10. ACE chats you just to chase you
  11. "Cannot replicate the issue"
  12. "I learned a lot"
  13. Handed something to EMEA
  14. Client calls in for SR
  15. Went on CC
  16. Got scammed by Trd, iTools or Data
  17. Still waiting for lead to approve something
  18. Ran or approved ProdOps
  19. Client calls in for other bucket but no one is free
  20. "I would like to follow up on a ticket"
  21. Restarted Comp / VDI Issues
  22. BRS, review and advise
  23. URGENT ticket from DWS
  24. Peter or other PMM crushes your JIRA/Urgent
  25. Escalated on another tick whilst on CC
  26. Helped a fellow analyst with a ticket
  27. "ops pls review"
  28. Has to raise AdHoc SQL
  29. Client calls in for GPAS