BRS,reviewandadvise"I wouldlike tofollow upon a ticket"Clientcalls infor SRClientcalls infor GPASGhostedby PMMStill waitingfor lead toapprovesomething"Cannotreplicatethe issue"Has toraiseAdHocSQLACEchats youjust tochase youGets >10tickets adayRestartedComp /VDIIssuesClientmis-spellsyournameGets anEMEAHandoverHandedsomethingto EMEAHelped afellowanalyst witha ticketClient callsin for otherbucket butno one isfreeGetsMisc/SRHandoverticket"opsplsreview"Wentinto theofficeURGENTticket fromDWSRan orapprovedProdOpsHas atick/JIRA> 270daysWenton CCPeter orother PMMcrushes yourJIRA/UrgentTold clientto clearJavaCacheGotscammed byTrd,iTools orDataImplchattedyou"Ilearneda lot"Escalatedon anothertick whilston CCBRS,reviewandadvise"I wouldlike tofollow upon a ticket"Clientcalls infor SRClientcalls infor GPASGhostedby PMMStill waitingfor lead toapprovesomething"Cannotreplicatethe issue"Has toraiseAdHocSQLACEchats youjust tochase youGets >10tickets adayRestartedComp /VDIIssuesClientmis-spellsyournameGets anEMEAHandoverHandedsomethingto EMEAHelped afellowanalyst witha ticketClient callsin for otherbucket butno one isfreeGetsMisc/SRHandoverticket"opsplsreview"Wentinto theofficeURGENTticket fromDWSRan orapprovedProdOpsHas atick/JIRA> 270daysWenton CCPeter orother PMMcrushes yourJIRA/UrgentTold clientto clearJavaCacheGotscammed byTrd,iTools orDataImplchattedyou"Ilearneda lot"Escalatedon anothertick whilston CC

Day in the Life of Ops - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BRS, review and advise
  2. "I would like to follow up on a ticket"
  3. Client calls in for SR
  4. Client calls in for GPAS
  5. Ghosted by PMM
  6. Still waiting for lead to approve something
  7. "Cannot replicate the issue"
  8. Has to raise AdHoc SQL
  9. ACE chats you just to chase you
  10. Gets >10 tickets a day
  11. Restarted Comp / VDI Issues
  12. Client mis-spells your name
  13. Gets an EMEA Handover
  14. Handed something to EMEA
  15. Helped a fellow analyst with a ticket
  16. Client calls in for other bucket but no one is free
  17. Gets Misc/SR Handover ticket
  18. "ops pls review"
  19. Went into the office
  20. URGENT ticket from DWS
  21. Ran or approved ProdOps
  22. Has a tick/JIRA > 270 days
  23. Went on CC
  24. Peter or other PMM crushes your JIRA/Urgent
  25. Told client to clear Java Cache
  26. Got scammed by Trd, iTools or Data
  27. Impl chatted you
  28. "I learned a lot"
  29. Escalated on another tick whilst on CC