Account Solutions

Account Solutions Bingo Card

This bingo card has a free space and 24 words: PTP KEPT to cure loan over 70 days dq, Set up a BB, Process a Loan Reinstatement, Remove 1 account from C/O list, Work 60+ accounts 2 days in a row, Refer a member to Balance, Respond to 3 emails in a row, Get $6K in PTP in one day, Compliment 2 of your coworkers, Encourage member to make higher pmt amount than what they are calling in to pay, Go one day with out waiving any PBP fee’s, Locate a good POE for member through Skip, Respond to Department Teams 4 times in one day, Locate a good phone # for member on TLO, Set up auto Share transfer on 3 accounts, Complete DEI Inclusion in Bright Solutions, Offer mbr other ways to pay, Finish your Que, Refer a member to Ivonne, Complete DEI Diversity in Bright Solutions, Get a FU date from a member if not able to provide a PTP, Go 1 week with no incomplete workflows, Update ALL contact info on an account and Completed DEI Equity in Bright Solutions.

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