FinishyourQueOffer mbrotherways topayGet $6Kin PTP inone dayEncouragemember to makehigher pmt amountthan what they arecalling in to payRemove 1accountfrom C/OlistSet upauto Sharetransfer on3 accountsCompleteDEI Diversityin BrightSolutionsProcess aLoanReinstatementRefer amemberto IvonnePTP KEPTto cureloan over70 days dqLocate agood POEfor memberthrough SkipCompleteDEIInclusion inBrightSolutionsGo 1 weekwith noincompleteworkflowsRespond toDepartmentTeams 4times in onedayGo one daywith outwaiving anyPBP fee’sRefer amembertoBalanceSet upa BBUpdate ALLcontact infoon anaccountLocate agood phone# formember onTLOCompliment2 of yourcoworkersGet a FU datefrom amember if notable toprovide a PTPWork 60+accounts2 days ina rowRespondto 3emails ina rowCompletedDEI Equityin BrightSolutionsFinishyourQueOffer mbrotherways topayGet $6Kin PTP inone dayEncouragemember to makehigher pmt amountthan what they arecalling in to payRemove 1accountfrom C/OlistSet upauto Sharetransfer on3 accountsCompleteDEI Diversityin BrightSolutionsProcess aLoanReinstatementRefer amemberto IvonnePTP KEPTto cureloan over70 days dqLocate agood POEfor memberthrough SkipCompleteDEIInclusion inBrightSolutionsGo 1 weekwith noincompleteworkflowsRespond toDepartmentTeams 4times in onedayGo one daywith outwaiving anyPBP fee’sRefer amembertoBalanceSet upa BBUpdate ALLcontact infoon anaccountLocate agood phone# formember onTLOCompliment2 of yourcoworkersGet a FU datefrom amember if notable toprovide a PTPWork 60+accounts2 days ina rowRespondto 3emails ina rowCompletedDEI Equityin BrightSolutions

Account Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finish your Que
  2. Offer mbr other ways to pay
  3. Get $6K in PTP in one day
  4. Encourage member to make higher pmt amount than what they are calling in to pay
  5. Remove 1 account from C/O list
  6. Set up auto Share transfer on 3 accounts
  7. Complete DEI Diversity in Bright Solutions
  8. Process a Loan Reinstatement
  9. Refer a member to Ivonne
  10. PTP KEPT to cure loan over 70 days dq
  11. Locate a good POE for member through Skip
  12. Complete DEI Inclusion in Bright Solutions
  13. Go 1 week with no incomplete workflows
  14. Respond to Department Teams 4 times in one day
  15. Go one day with out waiving any PBP fee’s
  16. Refer a member to Balance
  17. Set up a BB
  18. Update ALL contact info on an account
  19. Locate a good phone # for member on TLO
  20. Compliment 2 of your coworkers
  21. Get a FU date from a member if not able to provide a PTP
  22. Work 60+ accounts 2 days in a row
  23. Respond to 3 emails in a row
  24. Completed DEI Equity in Bright Solutions