Refer amembertoBalanceGet a FU datefrom amember if notable toprovide a PTPProcess aLoanReinstatementSet upa BBOffer mbrotherways topayUpdate ALLcontact infoon anaccountCompletedDEI Equityin BrightSolutionsRefer amemberto IvonneFinishyourQueCompleteDEI Diversityin BrightSolutionsRespond toDepartmentTeams 4times in onedaySet upauto Sharetransfer on3 accountsLocate agood POEfor memberthrough SkipRespondto 3emails ina rowLocate agood phone# formember onTLOGo one daywith outwaiving anyPBP fee’sGo 1 weekwith noincompleteworkflowsEncouragemember to makehigher pmt amountthan what they arecalling in to payPTP KEPTto cureloan over70 days dqGet $6Kin PTP inone dayWork 60+accounts2 days ina rowCompleteDEIInclusion inBrightSolutionsRemove 1accountfrom C/OlistCompliment2 of yourcoworkersRefer amembertoBalanceGet a FU datefrom amember if notable toprovide a PTPProcess aLoanReinstatementSet upa BBOffer mbrotherways topayUpdate ALLcontact infoon anaccountCompletedDEI Equityin BrightSolutionsRefer amemberto IvonneFinishyourQueCompleteDEI Diversityin BrightSolutionsRespond toDepartmentTeams 4times in onedaySet upauto Sharetransfer on3 accountsLocate agood POEfor memberthrough SkipRespondto 3emails ina rowLocate agood phone# formember onTLOGo one daywith outwaiving anyPBP fee’sGo 1 weekwith noincompleteworkflowsEncouragemember to makehigher pmt amountthan what they arecalling in to payPTP KEPTto cureloan over70 days dqGet $6Kin PTP inone dayWork 60+accounts2 days ina rowCompleteDEIInclusion inBrightSolutionsRemove 1accountfrom C/OlistCompliment2 of yourcoworkers

Account Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Refer a member to Balance
  2. Get a FU date from a member if not able to provide a PTP
  3. Process a Loan Reinstatement
  4. Set up a BB
  5. Offer mbr other ways to pay
  6. Update ALL contact info on an account
  7. Completed DEI Equity in Bright Solutions
  8. Refer a member to Ivonne
  9. Finish your Que
  10. Complete DEI Diversity in Bright Solutions
  11. Respond to Department Teams 4 times in one day
  12. Set up auto Share transfer on 3 accounts
  13. Locate a good POE for member through Skip
  14. Respond to 3 emails in a row
  15. Locate a good phone # for member on TLO
  16. Go one day with out waiving any PBP fee’s
  17. Go 1 week with no incomplete workflows
  18. Encourage member to make higher pmt amount than what they are calling in to pay
  19. PTP KEPT to cure loan over 70 days dq
  20. Get $6K in PTP in one day
  21. Work 60+ accounts 2 days in a row
  22. Complete DEI Inclusion in Bright Solutions
  23. Remove 1 account from C/O list
  24. Compliment 2 of your coworkers