Set upa BBRefer amemberto IvonneRespondto 3emails ina rowWork 60+accounts2 days ina rowUpdate ALLcontact infoon anaccountCompliment2 of yourcoworkersProcess aLoanReinstatementEncouragemember to makehigher pmt amountthan what they arecalling in to payCompleteDEI Diversityin BrightSolutionsPTP KEPTto cureloan over70 days dqGo 1 weekwith noincompleteworkflowsRespond toDepartmentTeams 4times in onedayRefer amembertoBalanceRemove 1accountfrom C/OlistOffer mbrotherways topayLocate agood phone# formember onTLOCompleteDEIInclusion inBrightSolutionsGo one daywith outwaiving anyPBP fee’sGet a FU datefrom amember if notable toprovide a PTPFinishyourQueSet upauto Sharetransfer on3 accountsCompletedDEI Equityin BrightSolutionsLocate agood POEfor memberthrough SkipGet $6Kin PTP inone daySet upa BBRefer amemberto IvonneRespondto 3emails ina rowWork 60+accounts2 days ina rowUpdate ALLcontact infoon anaccountCompliment2 of yourcoworkersProcess aLoanReinstatementEncouragemember to makehigher pmt amountthan what they arecalling in to payCompleteDEI Diversityin BrightSolutionsPTP KEPTto cureloan over70 days dqGo 1 weekwith noincompleteworkflowsRespond toDepartmentTeams 4times in onedayRefer amembertoBalanceRemove 1accountfrom C/OlistOffer mbrotherways topayLocate agood phone# formember onTLOCompleteDEIInclusion inBrightSolutionsGo one daywith outwaiving anyPBP fee’sGet a FU datefrom amember if notable toprovide a PTPFinishyourQueSet upauto Sharetransfer on3 accountsCompletedDEI Equityin BrightSolutionsLocate agood POEfor memberthrough SkipGet $6Kin PTP inone day

Account Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up a BB
  2. Refer a member to Ivonne
  3. Respond to 3 emails in a row
  4. Work 60+ accounts 2 days in a row
  5. Update ALL contact info on an account
  6. Compliment 2 of your coworkers
  7. Process a Loan Reinstatement
  8. Encourage member to make higher pmt amount than what they are calling in to pay
  9. Complete DEI Diversity in Bright Solutions
  10. PTP KEPT to cure loan over 70 days dq
  11. Go 1 week with no incomplete workflows
  12. Respond to Department Teams 4 times in one day
  13. Refer a member to Balance
  14. Remove 1 account from C/O list
  15. Offer mbr other ways to pay
  16. Locate a good phone # for member on TLO
  17. Complete DEI Inclusion in Bright Solutions
  18. Go one day with out waiving any PBP fee’s
  19. Get a FU date from a member if not able to provide a PTP
  20. Finish your Que
  21. Set up auto Share transfer on 3 accounts
  22. Completed DEI Equity in Bright Solutions
  23. Locate a good POE for member through Skip
  24. Get $6K in PTP in one day