Go one daywith outwaiving anyPBP fee’sOffer mbrotherways topayRefer amembertoBalanceRespond toDepartmentTeams 4times in onedayRespondto 3emails ina rowSet upauto Sharetransfer on3 accountsRefer amemberto IvonnePTP KEPTto cureloan over70 days dqGet a FU datefrom amember if notable toprovide a PTPFinishyourQueCompletedDEI Equityin BrightSolutionsProcess aLoanReinstatementGet $6Kin PTP inone daySet upa BBUpdate ALLcontact infoon anaccountEncouragemember to makehigher pmt amountthan what they arecalling in to payWork 60+accounts2 days ina rowLocate agood POEfor memberthrough SkipLocate agood phone# formember onTLOCompliment2 of yourcoworkersCompleteDEI Diversityin BrightSolutionsRemove 1accountfrom C/OlistGo 1 weekwith noincompleteworkflowsCompleteDEIInclusion inBrightSolutionsGo one daywith outwaiving anyPBP fee’sOffer mbrotherways topayRefer amembertoBalanceRespond toDepartmentTeams 4times in onedayRespondto 3emails ina rowSet upauto Sharetransfer on3 accountsRefer amemberto IvonnePTP KEPTto cureloan over70 days dqGet a FU datefrom amember if notable toprovide a PTPFinishyourQueCompletedDEI Equityin BrightSolutionsProcess aLoanReinstatementGet $6Kin PTP inone daySet upa BBUpdate ALLcontact infoon anaccountEncouragemember to makehigher pmt amountthan what they arecalling in to payWork 60+accounts2 days ina rowLocate agood POEfor memberthrough SkipLocate agood phone# formember onTLOCompliment2 of yourcoworkersCompleteDEI Diversityin BrightSolutionsRemove 1accountfrom C/OlistGo 1 weekwith noincompleteworkflowsCompleteDEIInclusion inBrightSolutions

Account Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go one day with out waiving any PBP fee’s
  2. Offer mbr other ways to pay
  3. Refer a member to Balance
  4. Respond to Department Teams 4 times in one day
  5. Respond to 3 emails in a row
  6. Set up auto Share transfer on 3 accounts
  7. Refer a member to Ivonne
  8. PTP KEPT to cure loan over 70 days dq
  9. Get a FU date from a member if not able to provide a PTP
  10. Finish your Que
  11. Completed DEI Equity in Bright Solutions
  12. Process a Loan Reinstatement
  13. Get $6K in PTP in one day
  14. Set up a BB
  15. Update ALL contact info on an account
  16. Encourage member to make higher pmt amount than what they are calling in to pay
  17. Work 60+ accounts 2 days in a row
  18. Locate a good POE for member through Skip
  19. Locate a good phone # for member on TLO
  20. Compliment 2 of your coworkers
  21. Complete DEI Diversity in Bright Solutions
  22. Remove 1 account from C/O list
  23. Go 1 week with no incomplete workflows
  24. Complete DEI Inclusion in Bright Solutions