Remove 1accountfrom C/OlistFinishyourQueRefer amembertoBalanceGo 1 weekwith noincompleteworkflowsPTP KEPTto cureloan over70 days dqCompleteDEI Diversityin BrightSolutionsRespond toDepartmentTeams 4times in onedayGet $6Kin PTP inone dayGet a FU datefrom amember if notable toprovide a PTPLocate agood phone# formember onTLOEncouragemember to makehigher pmt amountthan what they arecalling in to payCompleteDEIInclusion inBrightSolutionsProcess aLoanReinstatementWork 60+accounts2 days ina rowGo one daywith outwaiving anyPBP fee’sSet upa BBCompliment2 of yourcoworkersRefer amemberto IvonneSet upauto Sharetransfer on3 accountsOffer mbrotherways topayUpdate ALLcontact infoon anaccountLocate agood POEfor memberthrough SkipRespondto 3emails ina rowCompletedDEI Equityin BrightSolutionsRemove 1accountfrom C/OlistFinishyourQueRefer amembertoBalanceGo 1 weekwith noincompleteworkflowsPTP KEPTto cureloan over70 days dqCompleteDEI Diversityin BrightSolutionsRespond toDepartmentTeams 4times in onedayGet $6Kin PTP inone dayGet a FU datefrom amember if notable toprovide a PTPLocate agood phone# formember onTLOEncouragemember to makehigher pmt amountthan what they arecalling in to payCompleteDEIInclusion inBrightSolutionsProcess aLoanReinstatementWork 60+accounts2 days ina rowGo one daywith outwaiving anyPBP fee’sSet upa BBCompliment2 of yourcoworkersRefer amemberto IvonneSet upauto Sharetransfer on3 accountsOffer mbrotherways topayUpdate ALLcontact infoon anaccountLocate agood POEfor memberthrough SkipRespondto 3emails ina rowCompletedDEI Equityin BrightSolutions

Account Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Remove 1 account from C/O list
  2. Finish your Que
  3. Refer a member to Balance
  4. Go 1 week with no incomplete workflows
  5. PTP KEPT to cure loan over 70 days dq
  6. Complete DEI Diversity in Bright Solutions
  7. Respond to Department Teams 4 times in one day
  8. Get $6K in PTP in one day
  9. Get a FU date from a member if not able to provide a PTP
  10. Locate a good phone # for member on TLO
  11. Encourage member to make higher pmt amount than what they are calling in to pay
  12. Complete DEI Inclusion in Bright Solutions
  13. Process a Loan Reinstatement
  14. Work 60+ accounts 2 days in a row
  15. Go one day with out waiving any PBP fee’s
  16. Set up a BB
  17. Compliment 2 of your coworkers
  18. Refer a member to Ivonne
  19. Set up auto Share transfer on 3 accounts
  20. Offer mbr other ways to pay
  21. Update ALL contact info on an account
  22. Locate a good POE for member through Skip
  23. Respond to 3 emails in a row
  24. Completed DEI Equity in Bright Solutions