Locate agood POEfor memberthrough SkipGo 1 weekwith noincompleteworkflowsUpdate ALLcontact infoon anaccountLocate agood phone# formember onTLOFinishyourQueGo one daywith outwaiving anyPBP fee’sGet a FU datefrom amember if notable toprovide a PTPWork 60+accounts2 days ina rowCompleteDEIInclusion inBrightSolutionsRespond toDepartmentTeams 4times in onedayProcess aLoanReinstatementGet $6Kin PTP inone dayPTP KEPTto cureloan over70 days dqCompliment2 of yourcoworkersCompleteDEI Diversityin BrightSolutionsOffer mbrotherways topaySet upauto Sharetransfer on3 accountsRemove 1accountfrom C/OlistRefer amemberto IvonneCompletedDEI Equityin BrightSolutionsEncouragemember to makehigher pmt amountthan what they arecalling in to payRespondto 3emails ina rowRefer amembertoBalanceSet upa BBLocate agood POEfor memberthrough SkipGo 1 weekwith noincompleteworkflowsUpdate ALLcontact infoon anaccountLocate agood phone# formember onTLOFinishyourQueGo one daywith outwaiving anyPBP fee’sGet a FU datefrom amember if notable toprovide a PTPWork 60+accounts2 days ina rowCompleteDEIInclusion inBrightSolutionsRespond toDepartmentTeams 4times in onedayProcess aLoanReinstatementGet $6Kin PTP inone dayPTP KEPTto cureloan over70 days dqCompliment2 of yourcoworkersCompleteDEI Diversityin BrightSolutionsOffer mbrotherways topaySet upauto Sharetransfer on3 accountsRemove 1accountfrom C/OlistRefer amemberto IvonneCompletedDEI Equityin BrightSolutionsEncouragemember to makehigher pmt amountthan what they arecalling in to payRespondto 3emails ina rowRefer amembertoBalanceSet upa BB

Account Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Locate a good POE for member through Skip
  2. Go 1 week with no incomplete workflows
  3. Update ALL contact info on an account
  4. Locate a good phone # for member on TLO
  5. Finish your Que
  6. Go one day with out waiving any PBP fee’s
  7. Get a FU date from a member if not able to provide a PTP
  8. Work 60+ accounts 2 days in a row
  9. Complete DEI Inclusion in Bright Solutions
  10. Respond to Department Teams 4 times in one day
  11. Process a Loan Reinstatement
  12. Get $6K in PTP in one day
  13. PTP KEPT to cure loan over 70 days dq
  14. Compliment 2 of your coworkers
  15. Complete DEI Diversity in Bright Solutions
  16. Offer mbr other ways to pay
  17. Set up auto Share transfer on 3 accounts
  18. Remove 1 account from C/O list
  19. Refer a member to Ivonne
  20. Completed DEI Equity in Bright Solutions
  21. Encourage member to make higher pmt amount than what they are calling in to pay
  22. Respond to 3 emails in a row
  23. Refer a member to Balance
  24. Set up a BB