Set upa BBRemove 1accountfrom C/OlistUpdate ALLcontact infoon anaccountGo 1 weekwith noincompleteworkflowsGet a FU datefrom amember if notable toprovide a PTPPTP KEPTto cureloan over70 days dqRespond toDepartmentTeams 4times in onedayOffer mbrotherways topayCompletedDEI Equityin BrightSolutionsFinishyourQueCompleteDEI Diversityin BrightSolutionsRefer amembertoBalanceCompleteDEIInclusion inBrightSolutionsLocate agood POEfor memberthrough SkipEncouragemember to makehigher pmt amountthan what they arecalling in to payRefer amemberto IvonneWork 60+accounts2 days ina rowGo one daywith outwaiving anyPBP fee’sRespondto 3emails ina rowCompliment2 of yourcoworkersGet $6Kin PTP inone daySet upauto Sharetransfer on3 accountsLocate agood phone# formember onTLOProcess aLoanReinstatementSet upa BBRemove 1accountfrom C/OlistUpdate ALLcontact infoon anaccountGo 1 weekwith noincompleteworkflowsGet a FU datefrom amember if notable toprovide a PTPPTP KEPTto cureloan over70 days dqRespond toDepartmentTeams 4times in onedayOffer mbrotherways topayCompletedDEI Equityin BrightSolutionsFinishyourQueCompleteDEI Diversityin BrightSolutionsRefer amembertoBalanceCompleteDEIInclusion inBrightSolutionsLocate agood POEfor memberthrough SkipEncouragemember to makehigher pmt amountthan what they arecalling in to payRefer amemberto IvonneWork 60+accounts2 days ina rowGo one daywith outwaiving anyPBP fee’sRespondto 3emails ina rowCompliment2 of yourcoworkersGet $6Kin PTP inone daySet upauto Sharetransfer on3 accountsLocate agood phone# formember onTLOProcess aLoanReinstatement

Account Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up a BB
  2. Remove 1 account from C/O list
  3. Update ALL contact info on an account
  4. Go 1 week with no incomplete workflows
  5. Get a FU date from a member if not able to provide a PTP
  6. PTP KEPT to cure loan over 70 days dq
  7. Respond to Department Teams 4 times in one day
  8. Offer mbr other ways to pay
  9. Completed DEI Equity in Bright Solutions
  10. Finish your Que
  11. Complete DEI Diversity in Bright Solutions
  12. Refer a member to Balance
  13. Complete DEI Inclusion in Bright Solutions
  14. Locate a good POE for member through Skip
  15. Encourage member to make higher pmt amount than what they are calling in to pay
  16. Refer a member to Ivonne
  17. Work 60+ accounts 2 days in a row
  18. Go one day with out waiving any PBP fee’s
  19. Respond to 3 emails in a row
  20. Compliment 2 of your coworkers
  21. Get $6K in PTP in one day
  22. Set up auto Share transfer on 3 accounts
  23. Locate a good phone # for member on TLO
  24. Process a Loan Reinstatement