Locate agood POEfor memberthrough SkipSet upauto Sharetransfer on3 accountsFinishyourQueUpdate ALLcontact infoon anaccountLocate agood phone# formember onTLORefer amembertoBalanceEncouragemember to makehigher pmt amountthan what they arecalling in to payWork 60+accounts2 days ina rowGet $6Kin PTP inone dayOffer mbrotherways topayCompleteDEIInclusion inBrightSolutionsRefer amemberto IvonneGet a FU datefrom amember if notable toprovide a PTPCompleteDEI Diversityin BrightSolutionsSet upa BBPTP KEPTto cureloan over70 days dqProcess aLoanReinstatementGo 1 weekwith noincompleteworkflowsRespondto 3emails ina rowRemove 1accountfrom C/OlistCompliment2 of yourcoworkersRespond toDepartmentTeams 4times in onedayGo one daywith outwaiving anyPBP fee’sCompletedDEI Equityin BrightSolutionsLocate agood POEfor memberthrough SkipSet upauto Sharetransfer on3 accountsFinishyourQueUpdate ALLcontact infoon anaccountLocate agood phone# formember onTLORefer amembertoBalanceEncouragemember to makehigher pmt amountthan what they arecalling in to payWork 60+accounts2 days ina rowGet $6Kin PTP inone dayOffer mbrotherways topayCompleteDEIInclusion inBrightSolutionsRefer amemberto IvonneGet a FU datefrom amember if notable toprovide a PTPCompleteDEI Diversityin BrightSolutionsSet upa BBPTP KEPTto cureloan over70 days dqProcess aLoanReinstatementGo 1 weekwith noincompleteworkflowsRespondto 3emails ina rowRemove 1accountfrom C/OlistCompliment2 of yourcoworkersRespond toDepartmentTeams 4times in onedayGo one daywith outwaiving anyPBP fee’sCompletedDEI Equityin BrightSolutions

Account Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Locate a good POE for member through Skip
  2. Set up auto Share transfer on 3 accounts
  3. Finish your Que
  4. Update ALL contact info on an account
  5. Locate a good phone # for member on TLO
  6. Refer a member to Balance
  7. Encourage member to make higher pmt amount than what they are calling in to pay
  8. Work 60+ accounts 2 days in a row
  9. Get $6K in PTP in one day
  10. Offer mbr other ways to pay
  11. Complete DEI Inclusion in Bright Solutions
  12. Refer a member to Ivonne
  13. Get a FU date from a member if not able to provide a PTP
  14. Complete DEI Diversity in Bright Solutions
  15. Set up a BB
  16. PTP KEPT to cure loan over 70 days dq
  17. Process a Loan Reinstatement
  18. Go 1 week with no incomplete workflows
  19. Respond to 3 emails in a row
  20. Remove 1 account from C/O list
  21. Compliment 2 of your coworkers
  22. Respond to Department Teams 4 times in one day
  23. Go one day with out waiving any PBP fee’s
  24. Completed DEI Equity in Bright Solutions