This bingo card has a free space and 24 words: Used KS to find the answer to something, Processed Auto Pay without assistance, Processed eSign without assistance, Resolved delinquency on an account 270+ days, Transferred borrower to the DOE, Spoke to a borrower with Private FDR loans, Processed FORA/FORM, Processed FORA/FORV, Took a debit card payment, Took a checking account payment, Offered consolidation, Spoke to and validated a 3rd party, De-escalated an upset borrower, Reset the borrower's password for NCW, Sent an IDT, Left a voicemail, Processed an alternate repayment plan without assistance, Received a compliment from the borrower, Used the 151 screen to research corr history, Changed a due date, Qualified someone for FRAT, Offered a deferment, Gave the IDR transition statement and Spoke to someone undergoing a claim.
Observes Bingo | October 2013 | Navient Bingo | Navient Bingo | Team D Dory
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