Offered consolidation Processed an alternate repayment plan without assistance Used KS to find the answer to something Processed eSign without assistance Sent an IDT Used the 151 screen to research corr history Reset the borrower's password for NCW Changed a due date Transferred borrower to the DOE Gave the IDR transition statement Processed Auto Pay without assistance Spoke to someone undergoing a claim Offered a deferment Processed FORA/FORV Left a voicemail Took a checking account payment Took a debit card payment De- escalated an upset borrower Resolved delinquency on an account 270+ days Processed FORA/FORM Qualified someone for FRAT Received a compliment from the borrower Spoke to and validated a 3rd party Spoke to a borrower with Private FDR loans Offered consolidation Processed an alternate repayment plan without assistance Used KS to find the answer to something Processed eSign without assistance Sent an IDT Used the 151 screen to research corr history Reset the borrower's password for NCW Changed a due date Transferred borrower to the DOE Gave the IDR transition statement Processed Auto Pay without assistance Spoke to someone undergoing a claim Offered a deferment Processed FORA/FORV Left a voicemail Took a checking account payment Took a debit card payment De- escalated an upset borrower Resolved delinquency on an account 270+ days Processed FORA/FORM Qualified someone for FRAT Received a compliment from the borrower Spoke to and validated a 3rd party Spoke to a borrower with Private FDR loans
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Offered consolidation
Processed an alternate repayment plan without assistance
Used KS to find the answer to something
Processed eSign without assistance
Sent an IDT
Used the 151 screen to research corr history
Reset the borrower's password for NCW
Changed a due date
Transferred borrower to the DOE
Gave the IDR transition statement
Processed Auto Pay without assistance
Spoke to someone undergoing a claim
Offered a deferment
Processed FORA/FORV
Left a voicemail
Took a checking account payment
Took a debit card payment
De-escalated an upset borrower
Resolved delinquency on an account 270+ days
Processed FORA/FORM
Qualified someone for FRAT
Received a compliment from the borrower
Spoke to and validated a 3rd party
Spoke to a borrower with Private FDR loans