Spoke to aborrowerwith PrivateFDR loansOffered adefermentResolveddelinquencyon anaccount270+ daysTook adebit cardpaymentChangeda duedateProcessedan alternaterepaymentplan withoutassistanceTook acheckingaccountpaymentDe-escalatedan upsetborrowerLeft avoicemailUsed KSto find theanswer tosomethingOfferedconsolidationProcessedFORA/FORMSpoke toandvalidated a3rd partyReceived acomplimentfrom theborrowerProcessedFORA/FORVSpoke tosomeoneundergoinga claimProcessedeSignwithoutassistanceUsed the151 screento researchcorr historyGave theIDRtransitionstatementReset theborrower'spasswordfor NCWQualifiedsomeonefor FRATProcessedAuto PaywithoutassistanceSentan IDTTransferredborrower tothe DOESpoke to aborrowerwith PrivateFDR loansOffered adefermentResolveddelinquencyon anaccount270+ daysTook adebit cardpaymentChangeda duedateProcessedan alternaterepaymentplan withoutassistanceTook acheckingaccountpaymentDe-escalatedan upsetborrowerLeft avoicemailUsed KSto find theanswer tosomethingOfferedconsolidationProcessedFORA/FORMSpoke toandvalidated a3rd partyReceived acomplimentfrom theborrowerProcessedFORA/FORVSpoke tosomeoneundergoinga claimProcessedeSignwithoutassistanceUsed the151 screento researchcorr historyGave theIDRtransitionstatementReset theborrower'spasswordfor NCWQualifiedsomeonefor FRATProcessedAuto PaywithoutassistanceSentan IDTTransferredborrower tothe DOE

Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a borrower with Private FDR loans
  2. Offered a deferment
  3. Resolved delinquency on an account 270+ days
  4. Took a debit card payment
  5. Changed a due date
  6. Processed an alternate repayment plan without assistance
  7. Took a checking account payment
  8. De-escalated an upset borrower
  9. Left a voicemail
  10. Used KS to find the answer to something
  11. Offered consolidation
  12. Processed FORA/FORM
  13. Spoke to and validated a 3rd party
  14. Received a compliment from the borrower
  15. Processed FORA/FORV
  16. Spoke to someone undergoing a claim
  17. Processed eSign without assistance
  18. Used the 151 screen to research corr history
  19. Gave the IDR transition statement
  20. Reset the borrower's password for NCW
  21. Qualified someone for FRAT
  22. Processed Auto Pay without assistance
  23. Sent an IDT
  24. Transferred borrower to the DOE