Resolved delinquency on an account 270+ days Processed an alternate repayment plan without assistance Offered a deferment Processed FORA/FORM Spoke to a borrower with Private FDR loans Spoke to and validated a 3rd party Processed eSign without assistance Used the 151 screen to research corr history Used KS to find the answer to something De- escalated an upset borrower Reset the borrower's password for NCW Changed a due date Left a voicemail Processed Auto Pay without assistance Received a compliment from the borrower Took a debit card payment Processed FORA/FORV Sent an IDT Took a checking account payment Offered consolidation Qualified someone for FRAT Transferred borrower to the DOE Gave the IDR transition statement Spoke to someone undergoing a claim Resolved delinquency on an account 270+ days Processed an alternate repayment plan without assistance Offered a deferment Processed FORA/FORM Spoke to a borrower with Private FDR loans Spoke to and validated a 3rd party Processed eSign without assistance Used the 151 screen to research corr history Used KS to find the answer to something De- escalated an upset borrower Reset the borrower's password for NCW Changed a due date Left a voicemail Processed Auto Pay without assistance Received a compliment from the borrower Took a debit card payment Processed FORA/FORV Sent an IDT Took a checking account payment Offered consolidation Qualified someone for FRAT Transferred borrower to the DOE Gave the IDR transition statement Spoke to someone undergoing a claim
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Resolved delinquency on an account 270+ days
Processed an alternate repayment plan without assistance
Offered a deferment
Processed FORA/FORM
Spoke to a borrower with Private FDR loans
Spoke to and validated a 3rd party
Processed eSign without assistance
Used the 151 screen to research corr history
Used KS to find the answer to something
De-escalated an upset borrower
Reset the borrower's password for NCW
Changed a due date
Left a voicemail
Processed Auto Pay without assistance
Received a compliment from the borrower
Took a debit card payment
Processed FORA/FORV
Sent an IDT
Took a checking account payment
Offered consolidation
Qualified someone for FRAT
Transferred borrower to the DOE
Gave the IDR transition statement
Spoke to someone undergoing a claim