Took a debit card payment De- escalated an upset borrower Processed an alternate repayment plan without assistance Took a checking account payment Gave the IDR transition statement Processed eSign without assistance Processed FORA/FORM Used KS to find the answer to something Qualified someone for FRAT Resolved delinquency on an account 270+ days Left a voicemail Spoke to a borrower with Private FDR loans Sent an IDT Offered a deferment Used the 151 screen to research corr history Processed Auto Pay without assistance Spoke to and validated a 3rd party Processed FORA/FORV Transferred borrower to the DOE Spoke to someone undergoing a claim Offered consolidation Received a compliment from the borrower Changed a due date Reset the borrower's password for NCW Took a debit card payment De- escalated an upset borrower Processed an alternate repayment plan without assistance Took a checking account payment Gave the IDR transition statement Processed eSign without assistance Processed FORA/FORM Used KS to find the answer to something Qualified someone for FRAT Resolved delinquency on an account 270+ days Left a voicemail Spoke to a borrower with Private FDR loans Sent an IDT Offered a deferment Used the 151 screen to research corr history Processed Auto Pay without assistance Spoke to and validated a 3rd party Processed FORA/FORV Transferred borrower to the DOE Spoke to someone undergoing a claim Offered consolidation Received a compliment from the borrower Changed a due date Reset the borrower's password for NCW
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Took a debit card payment
De-escalated an upset borrower
Processed an alternate repayment plan without assistance
Took a checking account payment
Gave the IDR transition statement
Processed eSign without assistance
Processed FORA/FORM
Used KS to find the answer to something
Qualified someone for FRAT
Resolved delinquency on an account 270+ days
Left a voicemail
Spoke to a borrower with Private FDR loans
Sent an IDT
Offered a deferment
Used the 151 screen to research corr history
Processed Auto Pay without assistance
Spoke to and validated a 3rd party
Processed FORA/FORV
Transferred borrower to the DOE
Spoke to someone undergoing a claim
Offered consolidation
Received a compliment from the borrower
Changed a due date
Reset the borrower's password for NCW