Resolveddelinquencyon anaccount270+ daysProcessedan alternaterepaymentplan withoutassistanceOffered adefermentProcessedFORA/FORMSpoke to aborrowerwith PrivateFDR loansSpoke toandvalidated a3rd partyProcessedeSignwithoutassistanceUsed the151 screento researchcorr historyUsed KSto find theanswer tosomethingDe-escalatedan upsetborrowerReset theborrower'spasswordfor NCWChangeda duedateLeft avoicemailProcessedAuto PaywithoutassistanceReceived acomplimentfrom theborrowerTook adebit cardpaymentProcessedFORA/FORVSentan IDTTook acheckingaccountpaymentOfferedconsolidationQualifiedsomeonefor FRATTransferredborrower tothe DOEGave theIDRtransitionstatementSpoke tosomeoneundergoinga claimResolveddelinquencyon anaccount270+ daysProcessedan alternaterepaymentplan withoutassistanceOffered adefermentProcessedFORA/FORMSpoke to aborrowerwith PrivateFDR loansSpoke toandvalidated a3rd partyProcessedeSignwithoutassistanceUsed the151 screento researchcorr historyUsed KSto find theanswer tosomethingDe-escalatedan upsetborrowerReset theborrower'spasswordfor NCWChangeda duedateLeft avoicemailProcessedAuto PaywithoutassistanceReceived acomplimentfrom theborrowerTook adebit cardpaymentProcessedFORA/FORVSentan IDTTook acheckingaccountpaymentOfferedconsolidationQualifiedsomeonefor FRATTransferredborrower tothe DOEGave theIDRtransitionstatementSpoke tosomeoneundergoinga claim

Nesting Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolved delinquency on an account 270+ days
  2. Processed an alternate repayment plan without assistance
  3. Offered a deferment
  4. Processed FORA/FORM
  5. Spoke to a borrower with Private FDR loans
  6. Spoke to and validated a 3rd party
  7. Processed eSign without assistance
  8. Used the 151 screen to research corr history
  9. Used KS to find the answer to something
  10. De-escalated an upset borrower
  11. Reset the borrower's password for NCW
  12. Changed a due date
  13. Left a voicemail
  14. Processed Auto Pay without assistance
  15. Received a compliment from the borrower
  16. Took a debit card payment
  17. Processed FORA/FORV
  18. Sent an IDT
  19. Took a checking account payment
  20. Offered consolidation
  21. Qualified someone for FRAT
  22. Transferred borrower to the DOE
  23. Gave the IDR transition statement
  24. Spoke to someone undergoing a claim