Spoke to and validated a 3rd party Resolved delinquency on an account 270+ days Changed a due date Processed an alternate repayment plan without assistance Left a voicemail Processed eSign without assistance Gave the IDR transition statement Took a checking account payment Used KS to find the answer to something Took a debit card payment Processed FORA/FORM Offered a deferment Spoke to someone undergoing a claim De- escalated an upset borrower Sent an IDT Qualified someone for FRAT Spoke to a borrower with Private FDR loans Processed FORA/FORV Used the 151 screen to research corr history Offered consolidation Transferred borrower to the DOE Reset the borrower's password for NCW Processed Auto Pay without assistance Received a compliment from the borrower Spoke to and validated a 3rd party Resolved delinquency on an account 270+ days Changed a due date Processed an alternate repayment plan without assistance Left a voicemail Processed eSign without assistance Gave the IDR transition statement Took a checking account payment Used KS to find the answer to something Took a debit card payment Processed FORA/FORM Offered a deferment Spoke to someone undergoing a claim De- escalated an upset borrower Sent an IDT Qualified someone for FRAT Spoke to a borrower with Private FDR loans Processed FORA/FORV Used the 151 screen to research corr history Offered consolidation Transferred borrower to the DOE Reset the borrower's password for NCW Processed Auto Pay without assistance Received a compliment from the borrower
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Spoke to and validated a 3rd party
Resolved delinquency on an account 270+ days
Changed a due date
Processed an alternate repayment plan without assistance
Left a voicemail
Processed eSign without assistance
Gave the IDR transition statement
Took a checking account payment
Used KS to find the answer to something
Took a debit card payment
Processed FORA/FORM
Offered a deferment
Spoke to someone undergoing a claim
De-escalated an upset borrower
Sent an IDT
Qualified someone for FRAT
Spoke to a borrower with Private FDR loans
Processed FORA/FORV
Used the 151 screen to research corr history
Offered consolidation
Transferred borrower to the DOE
Reset the borrower's password for NCW
Processed Auto Pay without assistance
Received a compliment from the borrower