Used the 151 screen to research corr history Received a compliment from the borrower Processed an alternate repayment plan without assistance Used KS to find the answer to something Processed FORA/FORM Left a voicemail Sent an IDT Offered consolidation Qualified someone for FRAT De- escalated an upset borrower Processed Auto Pay without assistance Processed FORA/FORV Offered a deferment Reset the borrower's password for NCW Took a debit card payment Gave the IDR transition statement Spoke to a borrower with Private FDR loans Processed eSign without assistance Transferred borrower to the DOE Changed a due date Spoke to and validated a 3rd party Spoke to someone undergoing a claim Took a checking account payment Resolved delinquency on an account 270+ days Used the 151 screen to research corr history Received a compliment from the borrower Processed an alternate repayment plan without assistance Used KS to find the answer to something Processed FORA/FORM Left a voicemail Sent an IDT Offered consolidation Qualified someone for FRAT De- escalated an upset borrower Processed Auto Pay without assistance Processed FORA/FORV Offered a deferment Reset the borrower's password for NCW Took a debit card payment Gave the IDR transition statement Spoke to a borrower with Private FDR loans Processed eSign without assistance Transferred borrower to the DOE Changed a due date Spoke to and validated a 3rd party Spoke to someone undergoing a claim Took a checking account payment Resolved delinquency on an account 270+ days
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used the 151 screen to research corr history
Received a compliment from the borrower
Processed an alternate repayment plan without assistance
Used KS to find the answer to something
Processed FORA/FORM
Left a voicemail
Sent an IDT
Offered consolidation
Qualified someone for FRAT
De-escalated an upset borrower
Processed Auto Pay without assistance
Processed FORA/FORV
Offered a deferment
Reset the borrower's password for NCW
Took a debit card payment
Gave the IDR transition statement
Spoke to a borrower with Private FDR loans
Processed eSign without assistance
Transferred borrower to the DOE
Changed a due date
Spoke to and validated a 3rd party
Spoke to someone undergoing a claim
Took a checking account payment
Resolved delinquency on an account 270+ days