Reset the borrower's password for NCW Spoke to and validated a 3rd party Processed an alternate repayment plan without assistance Gave the IDR transition statement Used KS to find the answer to something Spoke to a borrower with Private FDR loans Processed FORA/FORM Qualified someone for FRAT Took a checking account payment Offered consolidation Processed eSign without assistance Processed FORA/FORV Offered a deferment Spoke to someone undergoing a claim Used the 151 screen to research corr history Changed a due date Took a debit card payment Received a compliment from the borrower Transferred borrower to the DOE Left a voicemail Processed Auto Pay without assistance Resolved delinquency on an account 270+ days Sent an IDT De- escalated an upset borrower Reset the borrower's password for NCW Spoke to and validated a 3rd party Processed an alternate repayment plan without assistance Gave the IDR transition statement Used KS to find the answer to something Spoke to a borrower with Private FDR loans Processed FORA/FORM Qualified someone for FRAT Took a checking account payment Offered consolidation Processed eSign without assistance Processed FORA/FORV Offered a deferment Spoke to someone undergoing a claim Used the 151 screen to research corr history Changed a due date Took a debit card payment Received a compliment from the borrower Transferred borrower to the DOE Left a voicemail Processed Auto Pay without assistance Resolved delinquency on an account 270+ days Sent an IDT De- escalated an upset borrower
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Reset the borrower's password for NCW
Spoke to and validated a 3rd party
Processed an alternate repayment plan without assistance
Gave the IDR transition statement
Used KS to find the answer to something
Spoke to a borrower with Private FDR loans
Processed FORA/FORM
Qualified someone for FRAT
Took a checking account payment
Offered consolidation
Processed eSign without assistance
Processed FORA/FORV
Offered a deferment
Spoke to someone undergoing a claim
Used the 151 screen to research corr history
Changed a due date
Took a debit card payment
Received a compliment from the borrower
Transferred borrower to the DOE
Left a voicemail
Processed Auto Pay without assistance
Resolved delinquency on an account 270+ days
Sent an IDT
De-escalated an upset borrower