Spoke to a borrower with Private FDR loans Offered a deferment Resolved delinquency on an account 270+ days Took a debit card payment Changed a due date Processed an alternate repayment plan without assistance Took a checking account payment De- escalated an upset borrower Left a voicemail Used KS to find the answer to something Offered consolidation Processed FORA/FORM Spoke to and validated a 3rd party Received a compliment from the borrower Processed FORA/FORV Spoke to someone undergoing a claim Processed eSign without assistance Used the 151 screen to research corr history Gave the IDR transition statement Reset the borrower's password for NCW Qualified someone for FRAT Processed Auto Pay without assistance Sent an IDT Transferred borrower to the DOE Spoke to a borrower with Private FDR loans Offered a deferment Resolved delinquency on an account 270+ days Took a debit card payment Changed a due date Processed an alternate repayment plan without assistance Took a checking account payment De- escalated an upset borrower Left a voicemail Used KS to find the answer to something Offered consolidation Processed FORA/FORM Spoke to and validated a 3rd party Received a compliment from the borrower Processed FORA/FORV Spoke to someone undergoing a claim Processed eSign without assistance Used the 151 screen to research corr history Gave the IDR transition statement Reset the borrower's password for NCW Qualified someone for FRAT Processed Auto Pay without assistance Sent an IDT Transferred borrower to the DOE
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Spoke to a borrower with Private FDR loans
Offered a deferment
Resolved delinquency on an account 270+ days
Took a debit card payment
Changed a due date
Processed an alternate repayment plan without assistance
Took a checking account payment
De-escalated an upset borrower
Left a voicemail
Used KS to find the answer to something
Offered consolidation
Processed FORA/FORM
Spoke to and validated a 3rd party
Received a compliment from the borrower
Processed FORA/FORV
Spoke to someone undergoing a claim
Processed eSign without assistance
Used the 151 screen to research corr history
Gave the IDR transition statement
Reset the borrower's password for NCW
Qualified someone for FRAT
Processed Auto Pay without assistance
Sent an IDT
Transferred borrower to the DOE