Customer Care Bingo

Customer Care Bingo Card
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This bingo card has a free space and 24 words: VRC Call, Quoted BOC, Cornerstone Customer, Customer requesting troubleshooting, 1st Save of the Day, Customer claiming fraud, Transferred tech to Logistics, Customer Complaint (About a tech), 2nd Save of the Day, Dead-air, Customer Complaint (About a Customer Care agent), CM wants tech ETA, Explained pro-rated amount, Customer says they were supposed to get 3 cameras, Customer says they never signed a contract, CM asked to speak to a manager, Customer Complaint (About sales rep), Transferred call to Orlando, Called on an ADT WO, 3rd save of the day, CM requested a Spanish speaker, CM calls in with a Damage Claim, Transferred call to ADT and Rescheduled an install.

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