CMrequesteda Spanishspeaker3rdsave ofthe dayCM askedto speakto amanagerQuotedBOCCustomerclaimingfraudDead-air1stSave ofthe DayTransferredcall toOrlandoVRCCallCustomerComplaint(About atech)2ndSave ofthe DayCustomerrequestingtroubleshootingCustomersays theynever signeda contractCustomersays theyweresupposed toget 3 camerasExplainedpro-ratedamountCustomerComplaint(Aboutsales rep)Transferredtech toLogisticsCustomerComplaint(About aCustomerCare agent)CMwantstech ETATransferredcall to ADTRescheduledan installCornerstoneCustomerCM callsin with aDamageClaimCalledon anADT WOCMrequesteda Spanishspeaker3rdsave ofthe dayCM askedto speakto amanagerQuotedBOCCustomerclaimingfraudDead-air1stSave ofthe DayTransferredcall toOrlandoVRCCallCustomerComplaint(About atech)2ndSave ofthe DayCustomerrequestingtroubleshootingCustomersays theynever signeda contractCustomersays theyweresupposed toget 3 camerasExplainedpro-ratedamountCustomerComplaint(Aboutsales rep)Transferredtech toLogisticsCustomerComplaint(About aCustomerCare agent)CMwantstech ETATransferredcall to ADTRescheduledan installCornerstoneCustomerCM callsin with aDamageClaimCalledon anADT WO

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CM requested a Spanish speaker
  2. 3rd save of the day
  3. CM asked to speak to a manager
  4. Quoted BOC
  5. Customer claiming fraud
  6. Dead-air
  7. 1st Save of the Day
  8. Transferred call to Orlando
  9. VRC Call
  10. Customer Complaint (About a tech)
  11. 2nd Save of the Day
  12. Customer requesting troubleshooting
  13. Customer says they never signed a contract
  14. Customer says they were supposed to get 3 cameras
  15. Explained pro-rated amount
  16. Customer Complaint (About sales rep)
  17. Transferred tech to Logistics
  18. Customer Complaint (About a Customer Care agent)
  19. CM wants tech ETA
  20. Transferred call to ADT
  21. Rescheduled an install
  22. Cornerstone Customer
  23. CM calls in with a Damage Claim
  24. Called on an ADT WO