CMrequesteda SpanishspeakerCM callsin with aDamageClaimCustomerComplaint(About atech)CornerstoneCustomer3rdsave ofthe dayDead-airCustomerComplaint(About aCustomerCare agent)Calledon anADT WOCustomerrequestingtroubleshootingQuotedBOCCustomersays theyweresupposed toget 3 camerasExplainedpro-ratedamountVRCCallTransferredcall toOrlandoTransferredcall to ADTTransferredtech toLogisticsCustomerclaimingfraudRescheduledan installCustomerComplaint(Aboutsales rep)CMwantstech ETACM askedto speakto amanager1stSave ofthe Day2ndSave ofthe DayCustomersays theynever signeda contractCMrequesteda SpanishspeakerCM callsin with aDamageClaimCustomerComplaint(About atech)CornerstoneCustomer3rdsave ofthe dayDead-airCustomerComplaint(About aCustomerCare agent)Calledon anADT WOCustomerrequestingtroubleshootingQuotedBOCCustomersays theyweresupposed toget 3 camerasExplainedpro-ratedamountVRCCallTransferredcall toOrlandoTransferredcall to ADTTransferredtech toLogisticsCustomerclaimingfraudRescheduledan installCustomerComplaint(Aboutsales rep)CMwantstech ETACM askedto speakto amanager1stSave ofthe Day2ndSave ofthe DayCustomersays theynever signeda contract

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CM requested a Spanish speaker
  2. CM calls in with a Damage Claim
  3. Customer Complaint (About a tech)
  4. Cornerstone Customer
  5. 3rd save of the day
  6. Dead-air
  7. Customer Complaint (About a Customer Care agent)
  8. Called on an ADT WO
  9. Customer requesting troubleshooting
  10. Quoted BOC
  11. Customer says they were supposed to get 3 cameras
  12. Explained pro-rated amount
  13. VRC Call
  14. Transferred call to Orlando
  15. Transferred call to ADT
  16. Transferred tech to Logistics
  17. Customer claiming fraud
  18. Rescheduled an install
  19. Customer Complaint (About sales rep)
  20. CM wants tech ETA
  21. CM asked to speak to a manager
  22. 1st Save of the Day
  23. 2nd Save of the Day
  24. Customer says they never signed a contract