Customersays theynever signeda contractCustomerrequestingtroubleshootingQuotedBOCExplainedpro-ratedamountCMwantstech ETA1stSave ofthe DayCalledon anADT WOTransferredcall toOrlandoTransferredcall to ADTCustomerComplaint(About aCustomerCare agent)CustomerComplaint(Aboutsales rep)CM askedto speakto amanagerCornerstoneCustomer3rdsave ofthe dayTransferredtech toLogisticsDead-air2ndSave ofthe DayCMrequesteda SpanishspeakerCustomerclaimingfraudVRCCallCM callsin with aDamageClaimCustomersays theyweresupposed toget 3 camerasRescheduledan installCustomerComplaint(About atech)Customersays theynever signeda contractCustomerrequestingtroubleshootingQuotedBOCExplainedpro-ratedamountCMwantstech ETA1stSave ofthe DayCalledon anADT WOTransferredcall toOrlandoTransferredcall to ADTCustomerComplaint(About aCustomerCare agent)CustomerComplaint(Aboutsales rep)CM askedto speakto amanagerCornerstoneCustomer3rdsave ofthe dayTransferredtech toLogisticsDead-air2ndSave ofthe DayCMrequesteda SpanishspeakerCustomerclaimingfraudVRCCallCM callsin with aDamageClaimCustomersays theyweresupposed toget 3 camerasRescheduledan installCustomerComplaint(About atech)

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer says they never signed a contract
  2. Customer requesting troubleshooting
  3. Quoted BOC
  4. Explained pro-rated amount
  5. CM wants tech ETA
  6. 1st Save of the Day
  7. Called on an ADT WO
  8. Transferred call to Orlando
  9. Transferred call to ADT
  10. Customer Complaint (About a Customer Care agent)
  11. Customer Complaint (About sales rep)
  12. CM asked to speak to a manager
  13. Cornerstone Customer
  14. 3rd save of the day
  15. Transferred tech to Logistics
  16. Dead-air
  17. 2nd Save of the Day
  18. CM requested a Spanish speaker
  19. Customer claiming fraud
  20. VRC Call
  21. CM calls in with a Damage Claim
  22. Customer says they were supposed to get 3 cameras
  23. Rescheduled an install
  24. Customer Complaint (About a tech)