QuotedBOCDead-airCalledon anADT WOTransferredtech toLogisticsCustomerComplaint(Aboutsales rep)CustomerrequestingtroubleshootingCMwantstech ETA1stSave ofthe DayCMrequesteda SpanishspeakerTransferredcall toOrlandoCM callsin with aDamageClaimExplainedpro-ratedamountCustomerComplaint(About atech)CornerstoneCustomer2ndSave ofthe DayCustomersays theynever signeda contractCustomerComplaint(About aCustomerCare agent)Rescheduledan installCM askedto speakto amanagerTransferredcall to ADTVRCCallCustomerclaimingfraudCustomersays theyweresupposed toget 3 cameras3rdsave ofthe dayQuotedBOCDead-airCalledon anADT WOTransferredtech toLogisticsCustomerComplaint(Aboutsales rep)CustomerrequestingtroubleshootingCMwantstech ETA1stSave ofthe DayCMrequesteda SpanishspeakerTransferredcall toOrlandoCM callsin with aDamageClaimExplainedpro-ratedamountCustomerComplaint(About atech)CornerstoneCustomer2ndSave ofthe DayCustomersays theynever signeda contractCustomerComplaint(About aCustomerCare agent)Rescheduledan installCM askedto speakto amanagerTransferredcall to ADTVRCCallCustomerclaimingfraudCustomersays theyweresupposed toget 3 cameras3rdsave ofthe day

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quoted BOC
  2. Dead-air
  3. Called on an ADT WO
  4. Transferred tech to Logistics
  5. Customer Complaint (About sales rep)
  6. Customer requesting troubleshooting
  7. CM wants tech ETA
  8. 1st Save of the Day
  9. CM requested a Spanish speaker
  10. Transferred call to Orlando
  11. CM calls in with a Damage Claim
  12. Explained pro-rated amount
  13. Customer Complaint (About a tech)
  14. Cornerstone Customer
  15. 2nd Save of the Day
  16. Customer says they never signed a contract
  17. Customer Complaint (About a Customer Care agent)
  18. Rescheduled an install
  19. CM asked to speak to a manager
  20. Transferred call to ADT
  21. VRC Call
  22. Customer claiming fraud
  23. Customer says they were supposed to get 3 cameras
  24. 3rd save of the day