CustomerComplaint(About atech)CustomerComplaint(Aboutsales rep)Rescheduledan installCalledon anADT WOCustomerclaimingfraudCM askedto speakto amanagerVRCCall1stSave ofthe DayQuotedBOCTransferredcall to ADTCornerstoneCustomerDead-airCustomersays theynever signeda contract2ndSave ofthe DayTransferredcall toOrlandoExplainedpro-ratedamountTransferredtech toLogisticsCustomerComplaint(About aCustomerCare agent)CM callsin with aDamageClaim3rdsave ofthe dayCustomersays theyweresupposed toget 3 camerasCMrequesteda SpanishspeakerCMwantstech ETACustomerrequestingtroubleshootingCustomerComplaint(About atech)CustomerComplaint(Aboutsales rep)Rescheduledan installCalledon anADT WOCustomerclaimingfraudCM askedto speakto amanagerVRCCall1stSave ofthe DayQuotedBOCTransferredcall to ADTCornerstoneCustomerDead-airCustomersays theynever signeda contract2ndSave ofthe DayTransferredcall toOrlandoExplainedpro-ratedamountTransferredtech toLogisticsCustomerComplaint(About aCustomerCare agent)CM callsin with aDamageClaim3rdsave ofthe dayCustomersays theyweresupposed toget 3 camerasCMrequesteda SpanishspeakerCMwantstech ETACustomerrequestingtroubleshooting

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Complaint (About a tech)
  2. Customer Complaint (About sales rep)
  3. Rescheduled an install
  4. Called on an ADT WO
  5. Customer claiming fraud
  6. CM asked to speak to a manager
  7. VRC Call
  8. 1st Save of the Day
  9. Quoted BOC
  10. Transferred call to ADT
  11. Cornerstone Customer
  12. Dead-air
  13. Customer says they never signed a contract
  14. 2nd Save of the Day
  15. Transferred call to Orlando
  16. Explained pro-rated amount
  17. Transferred tech to Logistics
  18. Customer Complaint (About a Customer Care agent)
  19. CM calls in with a Damage Claim
  20. 3rd save of the day
  21. Customer says they were supposed to get 3 cameras
  22. CM requested a Spanish speaker
  23. CM wants tech ETA
  24. Customer requesting troubleshooting