CustomerComplaint(Aboutsales rep)QuotedBOCTransferredcall to ADTCustomerclaimingfraudExplainedpro-ratedamountCMwantstech ETACustomerComplaint(About atech)2ndSave ofthe DayCalledon anADT WOTransferredtech toLogisticsCornerstoneCustomerCM callsin with aDamageClaimDead-airCM askedto speakto amanager3rdsave ofthe dayCustomerrequestingtroubleshootingRescheduledan installCustomersays theynever signeda contractVRCCallCustomersays theyweresupposed toget 3 camerasTransferredcall toOrlandoCMrequesteda SpanishspeakerCustomerComplaint(About aCustomerCare agent)1stSave ofthe DayCustomerComplaint(Aboutsales rep)QuotedBOCTransferredcall to ADTCustomerclaimingfraudExplainedpro-ratedamountCMwantstech ETACustomerComplaint(About atech)2ndSave ofthe DayCalledon anADT WOTransferredtech toLogisticsCornerstoneCustomerCM callsin with aDamageClaimDead-airCM askedto speakto amanager3rdsave ofthe dayCustomerrequestingtroubleshootingRescheduledan installCustomersays theynever signeda contractVRCCallCustomersays theyweresupposed toget 3 camerasTransferredcall toOrlandoCMrequesteda SpanishspeakerCustomerComplaint(About aCustomerCare agent)1stSave ofthe Day

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Complaint (About sales rep)
  2. Quoted BOC
  3. Transferred call to ADT
  4. Customer claiming fraud
  5. Explained pro-rated amount
  6. CM wants tech ETA
  7. Customer Complaint (About a tech)
  8. 2nd Save of the Day
  9. Called on an ADT WO
  10. Transferred tech to Logistics
  11. Cornerstone Customer
  12. CM calls in with a Damage Claim
  13. Dead-air
  14. CM asked to speak to a manager
  15. 3rd save of the day
  16. Customer requesting troubleshooting
  17. Rescheduled an install
  18. Customer says they never signed a contract
  19. VRC Call
  20. Customer says they were supposed to get 3 cameras
  21. Transferred call to Orlando
  22. CM requested a Spanish speaker
  23. Customer Complaint (About a Customer Care agent)
  24. 1st Save of the Day