3rdsave ofthe day2ndSave ofthe DayCustomersays theynever signeda contractDead-airCustomersays theyweresupposed toget 3 camerasTransferredcall to ADTVRCCallCMrequesteda Spanishspeaker1stSave ofthe DayExplainedpro-ratedamountQuotedBOCTransferredtech toLogisticsCustomerrequestingtroubleshootingRescheduledan installCM callsin with aDamageClaimCalledon anADT WOCustomerComplaint(About aCustomerCare agent)CustomerComplaint(Aboutsales rep)CustomerclaimingfraudCM askedto speakto amanagerTransferredcall toOrlandoCustomerComplaint(About atech)CMwantstech ETACornerstoneCustomer3rdsave ofthe day2ndSave ofthe DayCustomersays theynever signeda contractDead-airCustomersays theyweresupposed toget 3 camerasTransferredcall to ADTVRCCallCMrequesteda Spanishspeaker1stSave ofthe DayExplainedpro-ratedamountQuotedBOCTransferredtech toLogisticsCustomerrequestingtroubleshootingRescheduledan installCM callsin with aDamageClaimCalledon anADT WOCustomerComplaint(About aCustomerCare agent)CustomerComplaint(Aboutsales rep)CustomerclaimingfraudCM askedto speakto amanagerTransferredcall toOrlandoCustomerComplaint(About atech)CMwantstech ETACornerstoneCustomer

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3rd save of the day
  2. 2nd Save of the Day
  3. Customer says they never signed a contract
  4. Dead-air
  5. Customer says they were supposed to get 3 cameras
  6. Transferred call to ADT
  7. VRC Call
  8. CM requested a Spanish speaker
  9. 1st Save of the Day
  10. Explained pro-rated amount
  11. Quoted BOC
  12. Transferred tech to Logistics
  13. Customer requesting troubleshooting
  14. Rescheduled an install
  15. CM calls in with a Damage Claim
  16. Called on an ADT WO
  17. Customer Complaint (About a Customer Care agent)
  18. Customer Complaint (About sales rep)
  19. Customer claiming fraud
  20. CM asked to speak to a manager
  21. Transferred call to Orlando
  22. Customer Complaint (About a tech)
  23. CM wants tech ETA
  24. Cornerstone Customer