CM callsin with aDamageClaimCMwantstech ETACustomersays theyweresupposed toget 3 camerasTransferredtech toLogisticsRescheduledan installCustomerComplaint(Aboutsales rep)1stSave ofthe DayTransferredcall to ADTTransferredcall toOrlandoCM askedto speakto amanagerExplainedpro-ratedamountCustomersays theynever signeda contractCustomerclaimingfraud3rdsave ofthe dayCornerstoneCustomerCustomerComplaint(About atech)VRCCall2ndSave ofthe DayCMrequesteda SpanishspeakerCustomerrequestingtroubleshootingCalledon anADT WOCustomerComplaint(About aCustomerCare agent)QuotedBOCDead-airCM callsin with aDamageClaimCMwantstech ETACustomersays theyweresupposed toget 3 camerasTransferredtech toLogisticsRescheduledan installCustomerComplaint(Aboutsales rep)1stSave ofthe DayTransferredcall to ADTTransferredcall toOrlandoCM askedto speakto amanagerExplainedpro-ratedamountCustomersays theynever signeda contractCustomerclaimingfraud3rdsave ofthe dayCornerstoneCustomerCustomerComplaint(About atech)VRCCall2ndSave ofthe DayCMrequesteda SpanishspeakerCustomerrequestingtroubleshootingCalledon anADT WOCustomerComplaint(About aCustomerCare agent)QuotedBOCDead-air

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CM calls in with a Damage Claim
  2. CM wants tech ETA
  3. Customer says they were supposed to get 3 cameras
  4. Transferred tech to Logistics
  5. Rescheduled an install
  6. Customer Complaint (About sales rep)
  7. 1st Save of the Day
  8. Transferred call to ADT
  9. Transferred call to Orlando
  10. CM asked to speak to a manager
  11. Explained pro-rated amount
  12. Customer says they never signed a contract
  13. Customer claiming fraud
  14. 3rd save of the day
  15. Cornerstone Customer
  16. Customer Complaint (About a tech)
  17. VRC Call
  18. 2nd Save of the Day
  19. CM requested a Spanish speaker
  20. Customer requesting troubleshooting
  21. Called on an ADT WO
  22. Customer Complaint (About a Customer Care agent)
  23. Quoted BOC
  24. Dead-air