CustomerComplaint(About atech)Customersays theynever signeda contractCustomerComplaint(About aCustomerCare agent)CMrequesteda Spanishspeaker1stSave ofthe DayCustomerclaimingfraudCalledon anADT WOCM askedto speakto amanagerTransferredtech toLogisticsQuotedBOCCustomerComplaint(Aboutsales rep)Rescheduledan installCM callsin with aDamageClaimCustomersays theyweresupposed toget 3 cameras3rdsave ofthe dayDead-airCMwantstech ETAVRCCallCustomerrequestingtroubleshootingTransferredcall toOrlandoExplainedpro-ratedamountTransferredcall to ADTCornerstoneCustomer2ndSave ofthe DayCustomerComplaint(About atech)Customersays theynever signeda contractCustomerComplaint(About aCustomerCare agent)CMrequesteda Spanishspeaker1stSave ofthe DayCustomerclaimingfraudCalledon anADT WOCM askedto speakto amanagerTransferredtech toLogisticsQuotedBOCCustomerComplaint(Aboutsales rep)Rescheduledan installCM callsin with aDamageClaimCustomersays theyweresupposed toget 3 cameras3rdsave ofthe dayDead-airCMwantstech ETAVRCCallCustomerrequestingtroubleshootingTransferredcall toOrlandoExplainedpro-ratedamountTransferredcall to ADTCornerstoneCustomer2ndSave ofthe Day

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Complaint (About a tech)
  2. Customer says they never signed a contract
  3. Customer Complaint (About a Customer Care agent)
  4. CM requested a Spanish speaker
  5. 1st Save of the Day
  6. Customer claiming fraud
  7. Called on an ADT WO
  8. CM asked to speak to a manager
  9. Transferred tech to Logistics
  10. Quoted BOC
  11. Customer Complaint (About sales rep)
  12. Rescheduled an install
  13. CM calls in with a Damage Claim
  14. Customer says they were supposed to get 3 cameras
  15. 3rd save of the day
  16. Dead-air
  17. CM wants tech ETA
  18. VRC Call
  19. Customer requesting troubleshooting
  20. Transferred call to Orlando
  21. Explained pro-rated amount
  22. Transferred call to ADT
  23. Cornerstone Customer
  24. 2nd Save of the Day