CustomerComplaint(Aboutsales rep)CustomerComplaint(About atech)Dead-airVRCCallCustomersays theynever signeda contract2ndSave ofthe DayCornerstoneCustomerCustomersays theyweresupposed toget 3 camerasExplainedpro-ratedamountTransferredcall toOrlandoTransferredtech toLogisticsQuotedBOCCustomerclaimingfraudCustomerrequestingtroubleshootingCMwantstech ETACMrequesteda SpanishspeakerRescheduledan installCM askedto speakto amanagerCalledon anADT WOCM callsin with aDamageClaim1stSave ofthe Day3rdsave ofthe dayTransferredcall to ADTCustomerComplaint(About aCustomerCare agent)CustomerComplaint(Aboutsales rep)CustomerComplaint(About atech)Dead-airVRCCallCustomersays theynever signeda contract2ndSave ofthe DayCornerstoneCustomerCustomersays theyweresupposed toget 3 camerasExplainedpro-ratedamountTransferredcall toOrlandoTransferredtech toLogisticsQuotedBOCCustomerclaimingfraudCustomerrequestingtroubleshootingCMwantstech ETACMrequesteda SpanishspeakerRescheduledan installCM askedto speakto amanagerCalledon anADT WOCM callsin with aDamageClaim1stSave ofthe Day3rdsave ofthe dayTransferredcall to ADTCustomerComplaint(About aCustomerCare agent)

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Complaint (About sales rep)
  2. Customer Complaint (About a tech)
  3. Dead-air
  4. VRC Call
  5. Customer says they never signed a contract
  6. 2nd Save of the Day
  7. Cornerstone Customer
  8. Customer says they were supposed to get 3 cameras
  9. Explained pro-rated amount
  10. Transferred call to Orlando
  11. Transferred tech to Logistics
  12. Quoted BOC
  13. Customer claiming fraud
  14. Customer requesting troubleshooting
  15. CM wants tech ETA
  16. CM requested a Spanish speaker
  17. Rescheduled an install
  18. CM asked to speak to a manager
  19. Called on an ADT WO
  20. CM calls in with a Damage Claim
  21. 1st Save of the Day
  22. 3rd save of the day
  23. Transferred call to ADT
  24. Customer Complaint (About a Customer Care agent)