CustomerComplaint(About atech)1stSave ofthe DayTransferredcall toOrlandoCustomerclaimingfraudCustomerComplaint(Aboutsales rep)QuotedBOCCustomersays theyweresupposed toget 3 cameras3rdsave ofthe dayCustomersays theynever signeda contractTransferredtech toLogisticsCornerstoneCustomer2ndSave ofthe DayRescheduledan installCM callsin with aDamageClaimCM askedto speakto amanagerTransferredcall to ADTDead-airCustomerrequestingtroubleshootingCMwantstech ETACalledon anADT WOVRCCallExplainedpro-ratedamountCustomerComplaint(About aCustomerCare agent)CMrequesteda SpanishspeakerCustomerComplaint(About atech)1stSave ofthe DayTransferredcall toOrlandoCustomerclaimingfraudCustomerComplaint(Aboutsales rep)QuotedBOCCustomersays theyweresupposed toget 3 cameras3rdsave ofthe dayCustomersays theynever signeda contractTransferredtech toLogisticsCornerstoneCustomer2ndSave ofthe DayRescheduledan installCM callsin with aDamageClaimCM askedto speakto amanagerTransferredcall to ADTDead-airCustomerrequestingtroubleshootingCMwantstech ETACalledon anADT WOVRCCallExplainedpro-ratedamountCustomerComplaint(About aCustomerCare agent)CMrequesteda Spanishspeaker

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Complaint (About a tech)
  2. 1st Save of the Day
  3. Transferred call to Orlando
  4. Customer claiming fraud
  5. Customer Complaint (About sales rep)
  6. Quoted BOC
  7. Customer says they were supposed to get 3 cameras
  8. 3rd save of the day
  9. Customer says they never signed a contract
  10. Transferred tech to Logistics
  11. Cornerstone Customer
  12. 2nd Save of the Day
  13. Rescheduled an install
  14. CM calls in with a Damage Claim
  15. CM asked to speak to a manager
  16. Transferred call to ADT
  17. Dead-air
  18. Customer requesting troubleshooting
  19. CM wants tech ETA
  20. Called on an ADT WO
  21. VRC Call
  22. Explained pro-rated amount
  23. Customer Complaint (About a Customer Care agent)
  24. CM requested a Spanish speaker