Dead-airTransferredtech toLogisticsTransferredcall toOrlando3rdsave ofthe dayCustomerclaimingfraudExplainedpro-ratedamountCustomerComplaint(About atech)Customersays theyweresupposed toget 3 camerasCustomerComplaint(Aboutsales rep)CMwantstech ETACMrequesteda SpanishspeakerCM askedto speakto amanagerVRCCallCustomerrequestingtroubleshootingCalledon anADT WO1stSave ofthe Day2ndSave ofthe DayTransferredcall to ADTRescheduledan installQuotedBOCCustomersays theynever signeda contractCustomerComplaint(About aCustomerCare agent)CM callsin with aDamageClaimCornerstoneCustomerDead-airTransferredtech toLogisticsTransferredcall toOrlando3rdsave ofthe dayCustomerclaimingfraudExplainedpro-ratedamountCustomerComplaint(About atech)Customersays theyweresupposed toget 3 camerasCustomerComplaint(Aboutsales rep)CMwantstech ETACMrequesteda SpanishspeakerCM askedto speakto amanagerVRCCallCustomerrequestingtroubleshootingCalledon anADT WO1stSave ofthe Day2ndSave ofthe DayTransferredcall to ADTRescheduledan installQuotedBOCCustomersays theynever signeda contractCustomerComplaint(About aCustomerCare agent)CM callsin with aDamageClaimCornerstoneCustomer

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dead-air
  2. Transferred tech to Logistics
  3. Transferred call to Orlando
  4. 3rd save of the day
  5. Customer claiming fraud
  6. Explained pro-rated amount
  7. Customer Complaint (About a tech)
  8. Customer says they were supposed to get 3 cameras
  9. Customer Complaint (About sales rep)
  10. CM wants tech ETA
  11. CM requested a Spanish speaker
  12. CM asked to speak to a manager
  13. VRC Call
  14. Customer requesting troubleshooting
  15. Called on an ADT WO
  16. 1st Save of the Day
  17. 2nd Save of the Day
  18. Transferred call to ADT
  19. Rescheduled an install
  20. Quoted BOC
  21. Customer says they never signed a contract
  22. Customer Complaint (About a Customer Care agent)
  23. CM calls in with a Damage Claim
  24. Cornerstone Customer