CustomerComplaint(Aboutsales rep)CM askedto speakto amanagerRescheduledan installDead-airVRCCallCustomerrequestingtroubleshooting1stSave ofthe DayCustomerComplaint(About atech)Transferredcall to ADTCustomersays theynever signeda contract2ndSave ofthe DayCornerstoneCustomerCMrequesteda SpanishspeakerExplainedpro-ratedamountCM callsin with aDamageClaim3rdsave ofthe dayTransferredcall toOrlandoCMwantstech ETACustomerclaimingfraudQuotedBOCCalledon anADT WOCustomersays theyweresupposed toget 3 camerasCustomerComplaint(About aCustomerCare agent)Transferredtech toLogisticsCustomerComplaint(Aboutsales rep)CM askedto speakto amanagerRescheduledan installDead-airVRCCallCustomerrequestingtroubleshooting1stSave ofthe DayCustomerComplaint(About atech)Transferredcall to ADTCustomersays theynever signeda contract2ndSave ofthe DayCornerstoneCustomerCMrequesteda SpanishspeakerExplainedpro-ratedamountCM callsin with aDamageClaim3rdsave ofthe dayTransferredcall toOrlandoCMwantstech ETACustomerclaimingfraudQuotedBOCCalledon anADT WOCustomersays theyweresupposed toget 3 camerasCustomerComplaint(About aCustomerCare agent)Transferredtech toLogistics

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Complaint (About sales rep)
  2. CM asked to speak to a manager
  3. Rescheduled an install
  4. Dead-air
  5. VRC Call
  6. Customer requesting troubleshooting
  7. 1st Save of the Day
  8. Customer Complaint (About a tech)
  9. Transferred call to ADT
  10. Customer says they never signed a contract
  11. 2nd Save of the Day
  12. Cornerstone Customer
  13. CM requested a Spanish speaker
  14. Explained pro-rated amount
  15. CM calls in with a Damage Claim
  16. 3rd save of the day
  17. Transferred call to Orlando
  18. CM wants tech ETA
  19. Customer claiming fraud
  20. Quoted BOC
  21. Called on an ADT WO
  22. Customer says they were supposed to get 3 cameras
  23. Customer Complaint (About a Customer Care agent)
  24. Transferred tech to Logistics