CustomerComplaint(Aboutsales rep)CustomerrequestingtroubleshootingRescheduledan installCMwantstech ETA3rdsave ofthe dayCustomersays theynever signeda contractQuotedBOCCornerstoneCustomerCustomerclaimingfraudCM askedto speakto amanagerCustomerComplaint(About atech)Dead-airCalledon anADT WOTransferredtech toLogisticsCMrequesteda Spanishspeaker1stSave ofthe DayCustomerComplaint(About aCustomerCare agent)Customersays theyweresupposed toget 3 cameras2ndSave ofthe DayExplainedpro-ratedamountTransferredcall to ADTCM callsin with aDamageClaimTransferredcall toOrlandoVRCCallCustomerComplaint(Aboutsales rep)CustomerrequestingtroubleshootingRescheduledan installCMwantstech ETA3rdsave ofthe dayCustomersays theynever signeda contractQuotedBOCCornerstoneCustomerCustomerclaimingfraudCM askedto speakto amanagerCustomerComplaint(About atech)Dead-airCalledon anADT WOTransferredtech toLogisticsCMrequesteda Spanishspeaker1stSave ofthe DayCustomerComplaint(About aCustomerCare agent)Customersays theyweresupposed toget 3 cameras2ndSave ofthe DayExplainedpro-ratedamountTransferredcall to ADTCM callsin with aDamageClaimTransferredcall toOrlandoVRCCall

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Complaint (About sales rep)
  2. Customer requesting troubleshooting
  3. Rescheduled an install
  4. CM wants tech ETA
  5. 3rd save of the day
  6. Customer says they never signed a contract
  7. Quoted BOC
  8. Cornerstone Customer
  9. Customer claiming fraud
  10. CM asked to speak to a manager
  11. Customer Complaint (About a tech)
  12. Dead-air
  13. Called on an ADT WO
  14. Transferred tech to Logistics
  15. CM requested a Spanish speaker
  16. 1st Save of the Day
  17. Customer Complaint (About a Customer Care agent)
  18. Customer says they were supposed to get 3 cameras
  19. 2nd Save of the Day
  20. Explained pro-rated amount
  21. Transferred call to ADT
  22. CM calls in with a Damage Claim
  23. Transferred call to Orlando
  24. VRC Call