This bingo card has 16 words: Seek clarification [2] Could you clarify that?, Seek clarification [2] Could you go over that one more time?, Interrupt [1] Do you mind if I say something?, Ask for repetition [1] I’m sorry. I didn’t catch that., Seek verification [2] Just so I understand..., Seek verification [2] I want to verify..., Confirm Understanding [2] Got it., Confirm Understanding [2] OK. I get what you mean., Give clarification [2] Let me go over that again., Give clarification [2] Let me clear a few things up., Offer a suggestion [1] May I make a suggestion?, Paraphrase/Restate [1] In other words ..., Explore solutions [1] What if we ... ?, Accept a plan [1] That seems doable., Cover contingencies [1] We need to be prepared for ... and Reject a plan [1] I see some major problems with that..
Disagreement Bingo | Formal vs. Informal Emails | Empathy statements for contact centres BINGO | Power Words and Phrases | Receiving and Accepting Feedback Bingo Card
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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