This bingo card has 14 images and 25 words: If I were in your position, I'd feel the same way, You could consider…, Thanks for your valuable time and patience, Thank you for remaining so positive, It’s my pleasure, I agree with you, Thank you for letting us know, That would frustrate me, too, What would be the best option for you?, Is there anything else I can help you with?, That’s absolutely understandable, I’m so sorry that’s happened, You are absolutely correct, I can help you with that, Your feedback is really important to us, I can completely understand, I appreciate your patience, I want to get your project moving. Let me see what I can do., You're making total sense., “If I am understanding correctly…”, “I’m sorry you’ve had to deal with this…”, “I want to make sure that I have a full understanding of what you’re telling me. I’m hearing that…”, We want to understand what happened just as much as you do., If I were in your situation, I would be asking the same questions you are. and I'll work with our team here to resolve this.”.
Empathy statements for contact centres BINGO | Empathy statements for contact centres BINGO | Empathy Bingo | Empathy Bingo | Empathy Bingo
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