This bingo card has a free space and 44 words: AHT 8 mins or less, Placed 5 orders, Gave shipping timeframes 5 times, Used the "Email Request" form, Dispo'd 10 calls before the countdown hit 55 seconds, Resent an order or shipping confirmation, Saved a return that you didn't think you'd save, Availability 96%-100%, Used customer's name on 7 calls, Saved 5 returns, Used the IVR 4 times, Used 4 CRT chat formats, 40% save, Customer gave you a compliment, Helped 3 customers from California, Saved 3 ROs, Customer mentioned weather during the call, Saved a 1SC RO, Used the Loop to give a customer product info, Saved an upsell order, Helped a customer from Canada, Had 5 customers whose names began with "J", Tracked a customer's order, Had at least 25 calls, Updated a customer's email address, Updated a customer’s shipping/billing address, Found a customer using their order number, Gave customer our support email (support@BRANDNAME.com), Changed RO frequency, Changed NCD of RO, Saved an RO that you didn't think you'd save, Saved a parent order, Saved a TCR RO, Saved an RO by adjusting going over the benefits, Helped a customer whose name began with "Z", Customer used your name during the call, Customer mentioned their spouse on the call, Had 5 customers whose names began with "A", Customer cracked a joke on the call, Customer butchered your name, Customer butchered a brand/product name, Customer’s order was shipped through UPS, Gave an order number verbally 3 times and Gave RA instructions verbally 3 times.
CE BINGO - CSRs | Team Mia Bingo Card | BINGO | CE BINGO | Team Mia Bingo Card
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