GCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used the "Email Request" form
2. Saved 5 returns
3. Dispo'd 10 calls before the countdown hit 55 seconds
4. Used customer's name on 7 calls
5. Changed RO frequency
6. AHT 8 mins or less
7. Changed NCD of RO
8. Updated a customer’s shipping/billing address
9. Resent an order or shipping confirmation
10. Saved an RO that you didn't think you'd save
11. Saved a parent order
12. Customer mentioned their spouse on the call
13. Placed 5 orders
14. Helped a customer from Canada
15. Had 5 customers whose names began with "J"
16. Saved an RO by adjusting going over the benefits
17. Saved an upsell order
18. Used the IVR 4 times
19. Had 5 customers whose names began with "A"
20. Had at least 25 calls
21. Customer butchered a brand/product name
22. Customer’s order was shipped through UPS
23. Customer mentioned weather during the call
24. Gave RA instructions verbally 3 times
25. Customer butchered your name
26. Availability 96%-100%
27. Gave shipping timeframes 5 times
28. Helped 3 customers from California
29. Saved a TCR RO
30. Updated a customer's email address
31. Gave customer our support email (support@BRANDNAME.com)
32. 40% save
33. Used the Loop to give a customer product info
34. Found a customer using their order number
35. Saved a return that you didn't think you'd save
36. Customer cracked a joke on the call
37. Used 4 CRT chat formats
38. Customer gave you a compliment
39. Gave an order number verbally 3 times
40. Customer used your name during the call
41. Tracked a customer's order
42. Saved a 1SC RO
43. Helped a customer whose name began with "Z"
44. Saved 3 ROs