(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Saved
a 1SC
RO
Helped a customer from Canada
Had 5 customers whose names
began with
"J"
Customer cracked a joke on the call
Had at least
25 calls
Customer’s order was shipped through UPS
Saved a
return
that you
didn't think
you'd save
Used
the "Email Request" form
Gave RA instructions verbally 3 times
Saved an RO that you didn't think you'd save
Saved
3
ROs
Used customer's name
on 7 calls
Saved a parent order
Saved a TCR RO
Updated a customer's email address
Saved
an upsell
order
Used 4 CRT
chat formats
40% save
Helped 3
customers
from California
Customer butchered a brand/product name
Dispo'd
10 calls
before the countdown
hit 55
seconds
Tracked
a customer's order
Changed RO frequency
Changed NCD of RO
AHT
8 mins or less
Availability 96%-100%
Placed
5
orders
Updated a customer’s shipping/billing address
Found a customer using their order number
Customer used your name during the call
Customer butchered your name
Gave shipping timeframes
5 times
Helped a customer whose name began with "Z"
Resent an order or shipping confirmation
Had 5 customers whose names began with "A"
Used
the IVR
4 times
Used the
Loop
to give a
customer product info
Saved an RO by adjusting going over the benefits
Customer mentioned weather
during the
call
Gave customer our support email (support@BRANDNAME.com)
