Trackedacustomer'sorderUsed theLoopto give acustomerproduct infoChangedROfrequencyHad atleast25 callsCustomerbutcheredyournameSaveda 1SCROSaved anRO that youdidn't thinkyou'd saveAvailability96%-100%Saved anRO byadjustinggoing overthe benefitsCustomermentionedtheir spouseon the callPlaced5ordersUpdated acustomer’sshipping/billingaddressHelped acustomerfromCanadaUsedthe "EmailRequest"formChangedNCD ofROSaved3ROsCustomer’sorder wasshippedthrough UPS40%saveDispo'd10 callsbefore thecountdownhit 55secondsHad 5customerswhose namesbegan with"J"Helped 3customersfromCaliforniaSaved areturnthat youdidn't thinkyou'd saveCustomercracked ajoke onthe callGave customer our support email(support@BRANDNAME.com)Savedan upsellorderHelped acustomerwhose namebegan with"Z"Saved aparentorderSaved5returnsResent anorder orshippingconfirmationFound acustomerusing theirordernumberUpdated acustomer'semailaddressHad 5customerswhosenames beganwith "A"Customergaveyou acomplimentUsedcustomer'snameon 7 callsUsed 4CRTchatformatsAHT8 minsor lessGave RAinstructionsverbally 3timesCustomermentionedweatherduring thecallGaveshippingtimeframes5 timesCustomerbutchered abrand/productnameGave anordernumberverbally 3timesCustomerused yourname duringthe callUsedthe IVR4 timesSaveda TCRROTrackedacustomer'sorderUsed theLoopto give acustomerproduct infoChangedROfrequencyHad atleast25 callsCustomerbutcheredyournameSaveda 1SCROSaved anRO that youdidn't thinkyou'd saveAvailability96%-100%Saved anRO byadjustinggoing overthe benefitsCustomermentionedtheir spouseon the callPlaced5ordersUpdated acustomer’sshipping/billingaddressHelped acustomerfromCanadaUsedthe "EmailRequest"formChangedNCD ofROSaved3ROsCustomer’sorder wasshippedthrough UPS40%saveDispo'd10 callsbefore thecountdownhit 55secondsHad 5customerswhose namesbegan with"J"Helped 3customersfromCaliforniaSaved areturnthat youdidn't thinkyou'd saveCustomercracked ajoke onthe callGave customer our support email(support@BRANDNAME.com)Savedan upsellorderHelped acustomerwhose namebegan with"Z"Saved aparentorderSaved5returnsResent anorder orshippingconfirmationFound acustomerusing theirordernumberUpdated acustomer'semailaddressHad 5customerswhosenames beganwith "A"Customergaveyou acomplimentUsedcustomer'snameon 7 callsUsed 4CRTchatformatsAHT8 minsor lessGave RAinstructionsverbally 3timesCustomermentionedweatherduring thecallGaveshippingtimeframes5 timesCustomerbutchered abrand/productnameGave anordernumberverbally 3timesCustomerused yourname duringthe callUsedthe IVR4 timesSaveda TCRRO

GCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tracked a customer's order
  2. Used the Loop to give a customer product info
  3. Changed RO frequency
  4. Had at least 25 calls
  5. Customer butchered your name
  6. Saved a 1SC RO
  7. Saved an RO that you didn't think you'd save
  8. Availability 96%-100%
  9. Saved an RO by adjusting going over the benefits
  10. Customer mentioned their spouse on the call
  11. Placed 5 orders
  12. Updated a customer’s shipping/billing address
  13. Helped a customer from Canada
  14. Used the "Email Request" form
  15. Changed NCD of RO
  16. Saved 3 ROs
  17. Customer’s order was shipped through UPS
  18. 40% save
  19. Dispo'd 10 calls before the countdown hit 55 seconds
  20. Had 5 customers whose names began with "J"
  21. Helped 3 customers from California
  22. Saved a return that you didn't think you'd save
  23. Customer cracked a joke on the call
  24. Gave customer our support email (support@BRANDNAME.com)
  25. Saved an upsell order
  26. Helped a customer whose name began with "Z"
  27. Saved a parent order
  28. Saved 5 returns
  29. Resent an order or shipping confirmation
  30. Found a customer using their order number
  31. Updated a customer's email address
  32. Had 5 customers whose names began with "A"
  33. Customer gave you a compliment
  34. Used customer's name on 7 calls
  35. Used 4 CRT chat formats
  36. AHT 8 mins or less
  37. Gave RA instructions verbally 3 times
  38. Customer mentioned weather during the call
  39. Gave shipping timeframes 5 times
  40. Customer butchered a brand/product name
  41. Gave an order number verbally 3 times
  42. Customer used your name during the call
  43. Used the IVR 4 times
  44. Saved a TCR RO