(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Updated a customer's email address
Saved
a 1SC
RO
Saved
3
ROs
Customer mentioned their spouse on the call
Had 5 customers whose names began with "A"
Saved an RO by adjusting going over the benefits
Used
the IVR
4 times
Gave RA instructions verbally 3 times
Had 5 customers whose names
began with
"J"
Saved a
return
that you
didn't think
you'd save
Used customer's name
on 7 calls
40% save
Customer’s order was shipped through UPS
Helped a customer from Canada
Helped a customer whose name began with "Z"
Found a customer using their order number
Availability 96%-100%
Used
the "Email Request" form
Updated a customer’s shipping/billing address
Had at least
25 calls
Saved an RO that you didn't think you'd save
Changed RO frequency
Gave an order number verbally 3 times
Resent an order or shipping confirmation
Saved
5
returns
Customer mentioned weather
during the
call
Customer used your name during the call
Used 4 CRT
chat formats
Tracked
a customer's order
Gave shipping timeframes
5 times
Customer butchered a brand/product name
Helped 3
customers
from California
Used the
Loop
to give a
customer product info
Customer butchered your name
Dispo'd
10 calls
before the countdown
hit 55
seconds
Customer gave
you a compliment
Changed NCD of RO
AHT
8 mins or less
Saved a TCR RO
Saved a parent order
Customer cracked a joke on the call
Placed
5
orders
Gave customer our support email (support@BRANDNAME.com)
