Helped acustomerwhose namebegan with"Z"Customercracked ajoke onthe call Dispo'd10 callsbefore thecountdownhit 55secondsTrackedacustomer'sorderSaved anRO that youdidn't thinkyou'd saveSaved aparentorderSaved areturnthat youdidn't thinkyou'd saveCustomermentionedweatherduring thecallUsedthe "EmailRequest"formHad 5customerswhose namesbegan with"J"Usedcustomer'snameon 7 callsChangedNCD ofROSaved3ROsCustomerbutchered abrand/productnameSavedan upsellorderGave RAinstructionsverbally 3times40%saveUsed 4CRTchatformatsHad atleast25 callsCustomer’sorder wasshippedthrough UPSSaveda TCRROCustomerbutcheredyournameUpdated acustomer'semailaddressSaveda 1SCROGaveshippingtimeframes5 timesUsedthe IVR4 timesChangedROfrequencyHad 5customerswhosenames beganwith "A"Customermentionedtheir spouseon the callUsed theLoopto give acustomerproduct infoCustomerused yourname duringthe callPlaced5ordersGave customer our support email(support@BRANDNAME.com)Saved5returnsSaved anRO byadjustinggoing overthe benefitsAHT8 minsor lessGave anordernumberverbally 3timesHelped 3customersfromCaliforniaUpdated acustomer’sshipping/billingaddressAvailability96%-100%Found acustomerusing theirordernumberResent anorder orshippingconfirmationHelped acustomerfromCanadaCustomergaveyou acomplimentHelped acustomerwhose namebegan with"Z"Customercracked ajoke onthe callDispo'd10 callsbefore thecountdownhit 55secondsTrackedacustomer'sorderSaved anRO that youdidn't thinkyou'd saveSaved aparentorderSaved areturnthat youdidn't thinkyou'd saveCustomermentionedweatherduring thecallUsedthe "EmailRequest"formHad 5customerswhose namesbegan with"J"Usedcustomer'snameon 7 callsChangedNCD ofROSaved3ROsCustomerbutchered abrand/productnameSavedan upsellorderGave RAinstructionsverbally 3times40%saveUsed 4CRTchatformatsHad atleast25 callsCustomer’sorder wasshippedthrough UPSSaveda TCRROCustomerbutcheredyournameUpdated acustomer'semailaddressSaveda 1SCROGaveshippingtimeframes5 timesUsedthe IVR4 timesChangedROfrequencyHad 5customerswhosenames beganwith "A"Customermentionedtheir spouseon the callUsed theLoopto give acustomerproduct infoCustomerused yourname duringthe callPlaced5ordersGave customer our support email(support@BRANDNAME.com)Saved5returnsSaved anRO byadjustinggoing overthe benefitsAHT8 minsor lessGave anordernumberverbally 3timesHelped 3customersfromCaliforniaUpdated acustomer’sshipping/billingaddressAvailability96%-100%Found acustomerusing theirordernumberResent anorder orshippingconfirmationHelped acustomerfromCanadaCustomergaveyou acompliment

GCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a customer whose name began with "Z"
  2. Customer cracked a joke on the call
  3. Dispo'd 10 calls before the countdown hit 55 seconds
  4. Tracked a customer's order
  5. Saved an RO that you didn't think you'd save
  6. Saved a parent order
  7. Saved a return that you didn't think you'd save
  8. Customer mentioned weather during the call
  9. Used the "Email Request" form
  10. Had 5 customers whose names began with "J"
  11. Used customer's name on 7 calls
  12. Changed NCD of RO
  13. Saved 3 ROs
  14. Customer butchered a brand/product name
  15. Saved an upsell order
  16. Gave RA instructions verbally 3 times
  17. 40% save
  18. Used 4 CRT chat formats
  19. Had at least 25 calls
  20. Customer’s order was shipped through UPS
  21. Saved a TCR RO
  22. Customer butchered your name
  23. Updated a customer's email address
  24. Saved a 1SC RO
  25. Gave shipping timeframes 5 times
  26. Used the IVR 4 times
  27. Changed RO frequency
  28. Had 5 customers whose names began with "A"
  29. Customer mentioned their spouse on the call
  30. Used the Loop to give a customer product info
  31. Customer used your name during the call
  32. Placed 5 orders
  33. Gave customer our support email (support@BRANDNAME.com)
  34. Saved 5 returns
  35. Saved an RO by adjusting going over the benefits
  36. AHT 8 mins or less
  37. Gave an order number verbally 3 times
  38. Helped 3 customers from California
  39. Updated a customer’s shipping/billing address
  40. Availability 96%-100%
  41. Found a customer using their order number
  42. Resent an order or shipping confirmation
  43. Helped a customer from Canada
  44. Customer gave you a compliment