Trackedacustomer'sorderHad 5customerswhose namesbegan with"J"Savedan upsellorderSaved anRO that youdidn't thinkyou'd saveGaveshippingtimeframes5 timesGave RAinstructionsverbally 3timesUpdated acustomer'semailaddressSaveda TCRROSaveda 1SCROSaved aparentorderSaved areturnthat youdidn't thinkyou'd saveUsedcustomer'snameon 7 callsHelped acustomerfromCanadaCustomerbutcheredyournameHad 5customerswhosenames beganwith "A"Saved5returns40%saveCustomerused yourname duringthe callCustomermentionedtheir spouseon the callGave customer our support email(support@BRANDNAME.com)Helped 3customersfromCaliforniaCustomercracked ajoke onthe callUsedthe IVR4 timesUsed theLoopto give acustomerproduct infoPlaced5ordersUsed 4CRTchatformatsCustomergaveyou acomplimentDispo'd10 callsbefore thecountdownhit 55secondsSaved anRO byadjustinggoing overthe benefitsChangedROfrequencyAvailability96%-100%Helped acustomerwhose namebegan with"Z"Had atleast25 callsSaved3ROsGave anordernumberverbally 3timesAHT8 minsor lessUpdated acustomer’sshipping/billingaddressUsedthe "EmailRequest"formCustomer’sorder wasshippedthrough UPSCustomermentionedweatherduring thecallFound acustomerusing theirordernumberResent anorder orshippingconfirmationChangedNCD ofROCustomerbutchered abrand/productnameTrackedacustomer'sorderHad 5customerswhose namesbegan with"J"Savedan upsellorderSaved anRO that youdidn't thinkyou'd saveGaveshippingtimeframes5 timesGave RAinstructionsverbally 3timesUpdated acustomer'semailaddressSaveda TCRROSaveda 1SCROSaved aparentorderSaved areturnthat youdidn't thinkyou'd saveUsedcustomer'snameon 7 callsHelped acustomerfromCanadaCustomerbutcheredyournameHad 5customerswhosenames beganwith "A"Saved5returns40%saveCustomerused yourname duringthe callCustomermentionedtheir spouseon the callGave customer our support email(support@BRANDNAME.com)Helped 3customersfromCaliforniaCustomercracked ajoke onthe callUsedthe IVR4 timesUsed theLoopto give acustomerproduct infoPlaced5ordersUsed 4CRTchatformatsCustomergaveyou acomplimentDispo'd10 callsbefore thecountdownhit 55secondsSaved anRO byadjustinggoing overthe benefitsChangedROfrequencyAvailability96%-100%Helped acustomerwhose namebegan with"Z"Had atleast25 callsSaved3ROsGave anordernumberverbally 3timesAHT8 minsor lessUpdated acustomer’sshipping/billingaddressUsedthe "EmailRequest"formCustomer’sorder wasshippedthrough UPSCustomermentionedweatherduring thecallFound acustomerusing theirordernumberResent anorder orshippingconfirmationChangedNCD ofROCustomerbutchered abrand/productname

GCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
  1. Tracked a customer's order
  2. Had 5 customers whose names began with "J"
  3. Saved an upsell order
  4. Saved an RO that you didn't think you'd save
  5. Gave shipping timeframes 5 times
  6. Gave RA instructions verbally 3 times
  7. Updated a customer's email address
  8. Saved a TCR RO
  9. Saved a 1SC RO
  10. Saved a parent order
  11. Saved a return that you didn't think you'd save
  12. Used customer's name on 7 calls
  13. Helped a customer from Canada
  14. Customer butchered your name
  15. Had 5 customers whose names began with "A"
  16. Saved 5 returns
  17. 40% save
  18. Customer used your name during the call
  19. Customer mentioned their spouse on the call
  20. Gave customer our support email (support@BRANDNAME.com)
  21. Helped 3 customers from California
  22. Customer cracked a joke on the call
  23. Used the IVR 4 times
  24. Used the Loop to give a customer product info
  25. Placed 5 orders
  26. Used 4 CRT chat formats
  27. Customer gave you a compliment
  28. Dispo'd 10 calls before the countdown hit 55 seconds
  29. Saved an RO by adjusting going over the benefits
  30. Changed RO frequency
  31. Availability 96%-100%
  32. Helped a customer whose name began with "Z"
  33. Had at least 25 calls
  34. Saved 3 ROs
  35. Gave an order number verbally 3 times
  36. AHT 8 mins or less
  37. Updated a customer’s shipping/billing address
  38. Used the "Email Request" form
  39. Customer’s order was shipped through UPS
  40. Customer mentioned weather during the call
  41. Found a customer using their order number
  42. Resent an order or shipping confirmation
  43. Changed NCD of RO
  44. Customer butchered a brand/product name