Saved3ROsUsed theLoopto give acustomerproduct infoSaved anRO that youdidn't thinkyou'd saveDispo'd10 callsbefore thecountdownhit 55secondsAHT8 minsor lessFound acustomerusing theirordernumberUsedthe "EmailRequest"formGave customer our support email(support@BRANDNAME.com)Saveda TCRROSaved5returnsSavedan upsellorderCustomer’sorder wasshippedthrough UPSGave RAinstructionsverbally 3timesSaved anRO byadjustinggoing overthe benefitsHelped 3customersfromCaliforniaChangedNCD ofROAvailability96%-100%Updated acustomer’sshipping/billingaddressCustomerbutchered abrand/productnameTrackedacustomer'sorderCustomerbutcheredyournameHelped acustomerfromCanadaCustomermentionedtheir spouseon the callCustomercracked ajoke onthe callGave anordernumberverbally 3timesHelped acustomerwhose namebegan with"Z"Usedthe IVR4 timesHad 5customerswhose namesbegan with"J"Gaveshippingtimeframes5 timesCustomerused yourname duringthe callSaved aparentorderHad 5customerswhosenames beganwith "A"Usedcustomer'snameon 7 callsSaved areturnthat youdidn't thinkyou'd save40%saveUsed 4CRTchatformatsUpdated acustomer'semailaddressPlaced5ordersResent anorder orshippingconfirmationSaveda 1SCROHad atleast25 callsChangedROfrequencyCustomermentionedweatherduring thecallCustomergaveyou acomplimentSaved3ROsUsed theLoopto give acustomerproduct infoSaved anRO that youdidn't thinkyou'd saveDispo'd10 callsbefore thecountdownhit 55secondsAHT8 minsor lessFound acustomerusing theirordernumberUsedthe "EmailRequest"formGave customer our support email(support@BRANDNAME.com)Saveda TCRROSaved5returnsSavedan upsellorderCustomer’sorder wasshippedthrough UPSGave RAinstructionsverbally 3timesSaved anRO byadjustinggoing overthe benefitsHelped 3customersfromCaliforniaChangedNCD ofROAvailability96%-100%Updated acustomer’sshipping/billingaddressCustomerbutchered abrand/productnameTrackedacustomer'sorderCustomerbutcheredyournameHelped acustomerfromCanadaCustomermentionedtheir spouseon the callCustomercracked ajoke onthe callGave anordernumberverbally 3timesHelped acustomerwhose namebegan with"Z"Usedthe IVR4 timesHad 5customerswhose namesbegan with"J"Gaveshippingtimeframes5 timesCustomerused yourname duringthe callSaved aparentorderHad 5customerswhosenames beganwith "A"Usedcustomer'snameon 7 callsSaved areturnthat youdidn't thinkyou'd save40%saveUsed 4CRTchatformatsUpdated acustomer'semailaddressPlaced5ordersResent anorder orshippingconfirmationSaveda 1SCROHad atleast25 callsChangedROfrequencyCustomermentionedweatherduring thecallCustomergaveyou acompliment

GCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Saved 3 ROs
  2. Used the Loop to give a customer product info
  3. Saved an RO that you didn't think you'd save
  4. Dispo'd 10 calls before the countdown hit 55 seconds
  5. AHT 8 mins or less
  6. Found a customer using their order number
  7. Used the "Email Request" form
  8. Gave customer our support email (support@BRANDNAME.com)
  9. Saved a TCR RO
  10. Saved 5 returns
  11. Saved an upsell order
  12. Customer’s order was shipped through UPS
  13. Gave RA instructions verbally 3 times
  14. Saved an RO by adjusting going over the benefits
  15. Helped 3 customers from California
  16. Changed NCD of RO
  17. Availability 96%-100%
  18. Updated a customer’s shipping/billing address
  19. Customer butchered a brand/product name
  20. Tracked a customer's order
  21. Customer butchered your name
  22. Helped a customer from Canada
  23. Customer mentioned their spouse on the call
  24. Customer cracked a joke on the call
  25. Gave an order number verbally 3 times
  26. Helped a customer whose name began with "Z"
  27. Used the IVR 4 times
  28. Had 5 customers whose names began with "J"
  29. Gave shipping timeframes 5 times
  30. Customer used your name during the call
  31. Saved a parent order
  32. Had 5 customers whose names began with "A"
  33. Used customer's name on 7 calls
  34. Saved a return that you didn't think you'd save
  35. 40% save
  36. Used 4 CRT chat formats
  37. Updated a customer's email address
  38. Placed 5 orders
  39. Resent an order or shipping confirmation
  40. Saved a 1SC RO
  41. Had at least 25 calls
  42. Changed RO frequency
  43. Customer mentioned weather during the call
  44. Customer gave you a compliment