(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Saved a parent order
Changed NCD of RO
Had 5 customers whose names began with "A"
Gave shipping timeframes
5 times
Saved a TCR RO
Resent an order or shipping confirmation
Tracked
a customer's order
Customer mentioned weather
during the
call
Saved an RO by adjusting going over the benefits
Saved
an upsell
order
Used the
Loop
to give a
customer product info
AHT
8 mins or less
Saved
a 1SC
RO
Saved
5
returns
Changed RO frequency
Gave customer our support email (support@BRANDNAME.com)
40% save
Availability 96%-100%
Helped 3
customers
from California
Customer used your name during the call
Customer gave
you a compliment
Used customer's name
on 7 calls
Helped a customer whose name began with "Z"
Gave an order number verbally 3 times
Saved a
return
that you
didn't think
you'd save
Gave RA instructions verbally 3 times
Customer butchered your name
Customer mentioned their spouse on the call
Updated a customer’s shipping/billing address
Had 5 customers whose names
began with
"J"
Placed
5
orders
Used 4 CRT
chat formats
Helped a customer from Canada
Had at least
25 calls
Saved an RO that you didn't think you'd save
Dispo'd
10 calls
before the countdown
hit 55
seconds