Saved aparentorderChangedNCD ofROHad 5customerswhosenames beganwith "A" Gaveshippingtimeframes5 timesSaveda TCRROResent anorder orshippingconfirmationTrackedacustomer'sorderCustomermentionedweatherduring thecallSaved anRO byadjustinggoing overthe benefitsSavedan upsellorderUsed theLoopto give acustomerproduct infoAHT8 minsor lessSaveda 1SCROSaved5returnsChangedROfrequencyGave customer our support email(support@BRANDNAME.com)40%saveAvailability96%-100%Helped 3customersfromCaliforniaCustomerused yourname duringthe callCustomergaveyou acomplimentUsedcustomer'snameon 7 callsHelped acustomerwhose namebegan with"Z"Gave anordernumberverbally 3timesSaved areturnthat youdidn't thinkyou'd saveGave RAinstructionsverbally 3timesCustomerbutcheredyournameCustomermentionedtheir spouseon the callUpdated acustomer’sshipping/billingaddressHad 5customerswhose namesbegan with"J"Placed5ordersUsed 4CRTchatformatsHelped acustomerfromCanadaHad atleast25 callsSaved anRO that youdidn't thinkyou'd saveDispo'd10 callsbefore thecountdownhit 55secondsUsedthe IVR4 timesFound acustomerusing theirordernumberCustomerbutchered abrand/productnameCustomer’sorder wasshippedthrough UPSSaved3ROsUpdated acustomer'semailaddressCustomercracked ajoke onthe callUsedthe "EmailRequest"formSaved aparentorderChangedNCD ofROHad 5customerswhosenames beganwith "A"Gaveshippingtimeframes5 timesSaveda TCRROResent anorder orshippingconfirmationTrackedacustomer'sorderCustomermentionedweatherduring thecallSaved anRO byadjustinggoing overthe benefitsSavedan upsellorderUsed theLoopto give acustomerproduct infoAHT8 minsor lessSaveda 1SCROSaved5returnsChangedROfrequencyGave customer our support email(support@BRANDNAME.com)40%saveAvailability96%-100%Helped 3customersfromCaliforniaCustomerused yourname duringthe callCustomergaveyou acomplimentUsedcustomer'snameon 7 callsHelped acustomerwhose namebegan with"Z"Gave anordernumberverbally 3timesSaved areturnthat youdidn't thinkyou'd saveGave RAinstructionsverbally 3timesCustomerbutcheredyournameCustomermentionedtheir spouseon the callUpdated acustomer’sshipping/billingaddressHad 5customerswhose namesbegan with"J"Placed5ordersUsed 4CRTchatformatsHelped acustomerfromCanadaHad atleast25 callsSaved anRO that youdidn't thinkyou'd saveDispo'd10 callsbefore thecountdownhit 55secondsUsedthe IVR4 timesFound acustomerusing theirordernumberCustomerbutchered abrand/productnameCustomer’sorder wasshippedthrough UPSSaved3ROsUpdated acustomer'semailaddressCustomercracked ajoke onthe callUsedthe "EmailRequest"form

GCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Saved a parent order
  2. Changed NCD of RO
  3. Had 5 customers whose names began with "A"
  4. Gave shipping timeframes 5 times
  5. Saved a TCR RO
  6. Resent an order or shipping confirmation
  7. Tracked a customer's order
  8. Customer mentioned weather during the call
  9. Saved an RO by adjusting going over the benefits
  10. Saved an upsell order
  11. Used the Loop to give a customer product info
  12. AHT 8 mins or less
  13. Saved a 1SC RO
  14. Saved 5 returns
  15. Changed RO frequency
  16. Gave customer our support email (support@BRANDNAME.com)
  17. 40% save
  18. Availability 96%-100%
  19. Helped 3 customers from California
  20. Customer used your name during the call
  21. Customer gave you a compliment
  22. Used customer's name on 7 calls
  23. Helped a customer whose name began with "Z"
  24. Gave an order number verbally 3 times
  25. Saved a return that you didn't think you'd save
  26. Gave RA instructions verbally 3 times
  27. Customer butchered your name
  28. Customer mentioned their spouse on the call
  29. Updated a customer’s shipping/billing address
  30. Had 5 customers whose names began with "J"
  31. Placed 5 orders
  32. Used 4 CRT chat formats
  33. Helped a customer from Canada
  34. Had at least 25 calls
  35. Saved an RO that you didn't think you'd save
  36. Dispo'd 10 calls before the countdown hit 55 seconds
  37. Used the IVR 4 times
  38. Found a customer using their order number
  39. Customer butchered a brand/product name
  40. Customer’s order was shipped through UPS
  41. Saved 3 ROs
  42. Updated a customer's email address
  43. Customer cracked a joke on the call
  44. Used the "Email Request" form