Dispo'd10 callsbefore thecountdownhit 55seconds40%saveUsed theLoopto give acustomerproduct infoUpdated acustomer’sshipping/billingaddressSaved anRO that youdidn't thinkyou'd saveHad 5customerswhosenames beganwith "A"Usedthe "EmailRequest"formSaveda TCRROUsedthe IVR4 timesHelped acustomerwhose namebegan with"Z"Trackedacustomer'sorderCustomercracked ajoke onthe callSaved aparentorderSaved5returnsResent anorder orshippingconfirmationSaved areturnthat youdidn't thinkyou'd saveHelped acustomerfromCanadaChangedROfrequencySaved anRO byadjustinggoing overthe benefitsCustomerbutcheredyournameHad atleast25 callsHad 5customerswhose namesbegan with"J"Gaveshippingtimeframes5 timesCustomer’sorder wasshippedthrough UPSGave anordernumberverbally 3timesAvailability96%-100%Helped 3customersfromCaliforniaCustomergaveyou acomplimentGave customer our support email(support@BRANDNAME.com)Gave RAinstructionsverbally 3timesPlaced5ordersFound acustomerusing theirordernumberUpdated acustomer'semailaddressCustomerbutchered abrand/productnameCustomerused yourname duringthe callUsedcustomer'snameon 7 callsSaveda 1SCROCustomermentionedweatherduring thecallSavedan upsellorderChangedNCD ofROCustomermentionedtheir spouseon the callSaved3ROsAHT8 minsor lessUsed 4CRTchatformatsDispo'd10 callsbefore thecountdownhit 55seconds40%saveUsed theLoopto give acustomerproduct infoUpdated acustomer’sshipping/billingaddressSaved anRO that youdidn't thinkyou'd saveHad 5customerswhosenames beganwith "A"Usedthe "EmailRequest"formSaveda TCRROUsedthe IVR4 timesHelped acustomerwhose namebegan with"Z"Trackedacustomer'sorderCustomercracked ajoke onthe callSaved aparentorderSaved5returnsResent anorder orshippingconfirmationSaved areturnthat youdidn't thinkyou'd saveHelped acustomerfromCanadaChangedROfrequencySaved anRO byadjustinggoing overthe benefitsCustomerbutcheredyournameHad atleast25 callsHad 5customerswhose namesbegan with"J"Gaveshippingtimeframes5 timesCustomer’sorder wasshippedthrough UPSGave anordernumberverbally 3timesAvailability96%-100%Helped 3customersfromCaliforniaCustomergaveyou acomplimentGave customer our support email(support@BRANDNAME.com)Gave RAinstructionsverbally 3timesPlaced5ordersFound acustomerusing theirordernumberUpdated acustomer'semailaddressCustomerbutchered abrand/productnameCustomerused yourname duringthe callUsedcustomer'snameon 7 callsSaveda 1SCROCustomermentionedweatherduring thecallSavedan upsellorderChangedNCD ofROCustomermentionedtheir spouseon the callSaved3ROsAHT8 minsor lessUsed 4CRTchatformats

GCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dispo'd 10 calls before the countdown hit 55 seconds
  2. 40% save
  3. Used the Loop to give a customer product info
  4. Updated a customer’s shipping/billing address
  5. Saved an RO that you didn't think you'd save
  6. Had 5 customers whose names began with "A"
  7. Used the "Email Request" form
  8. Saved a TCR RO
  9. Used the IVR 4 times
  10. Helped a customer whose name began with "Z"
  11. Tracked a customer's order
  12. Customer cracked a joke on the call
  13. Saved a parent order
  14. Saved 5 returns
  15. Resent an order or shipping confirmation
  16. Saved a return that you didn't think you'd save
  17. Helped a customer from Canada
  18. Changed RO frequency
  19. Saved an RO by adjusting going over the benefits
  20. Customer butchered your name
  21. Had at least 25 calls
  22. Had 5 customers whose names began with "J"
  23. Gave shipping timeframes 5 times
  24. Customer’s order was shipped through UPS
  25. Gave an order number verbally 3 times
  26. Availability 96%-100%
  27. Helped 3 customers from California
  28. Customer gave you a compliment
  29. Gave customer our support email (support@BRANDNAME.com)
  30. Gave RA instructions verbally 3 times
  31. Placed 5 orders
  32. Found a customer using their order number
  33. Updated a customer's email address
  34. Customer butchered a brand/product name
  35. Customer used your name during the call
  36. Used customer's name on 7 calls
  37. Saved a 1SC RO
  38. Customer mentioned weather during the call
  39. Saved an upsell order
  40. Changed NCD of RO
  41. Customer mentioned their spouse on the call
  42. Saved 3 ROs
  43. AHT 8 mins or less
  44. Used 4 CRT chat formats