(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer mentioned weather
during the
call
Placed
5
orders
Helped a customer whose name began with "Z"
Saved an RO that you didn't think you'd save
Customer butchered your name
Customer’s order was shipped through UPS
Used customer's name
on 7 calls
Updated a customer's email address
Saved a parent order
Dispo'd
10 calls
before the countdown
hit 55
seconds
40% save
Updated a customer’s shipping/billing address
Customer butchered a brand/product name
Had at least
25 calls
Changed RO frequency
Saved
3
ROs
Resent an order or shipping confirmation
Used 4 CRT
chat formats
Customer mentioned their spouse on the call
Had 5 customers whose names
began with
"J"
Customer used your name during the call
Used
the "Email Request" form
Found a customer using their order number
Saved
an upsell
order
Gave RA instructions verbally 3 times
Changed NCD of RO
Gave an order number verbally 3 times
Saved an RO by adjusting going over the benefits
Had 5 customers whose names began with "A"
Saved
5
returns
Used the
Loop
to give a
customer product info
Availability 96%-100%
Tracked
a customer's order
Helped 3
customers
from California
AHT
8 mins or less
Gave shipping timeframes
5 times
Customer gave
you a compliment
Customer cracked a joke on the call
Saved
a 1SC
RO
Used
the IVR
4 times
Gave customer our support email (support@BRANDNAME.com)
