(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer used your name during the call
Customer mentioned their spouse on the call
Saved a TCR RO
Saved a
return
that you
didn't think
you'd save
Customer mentioned weather
during the
call
Saved
a 1SC
RO
Saved
5
returns
Helped a customer from Canada
Helped a customer whose name began with "Z"
Gave RA instructions verbally 3 times
Had at least
25 calls
40% save
Customer’s order was shipped through UPS
Used
the "Email Request" form
Gave customer our support email (support@BRANDNAME.com)
Updated a customer's email address
Customer gave
you a compliment
Had 5 customers whose names
began with
"J"
Resent an order or shipping confirmation
Helped 3
customers
from California
Saved
an upsell
order
Used
the IVR
4 times
Gave an order number verbally 3 times
Availability 96%-100%
Updated a customer’s shipping/billing address
Placed
5
orders
Saved an RO that you didn't think you'd save
Saved
3
ROs
Found a customer using their order number
Used the
Loop
to give a
customer product info
Used 4 CRT
chat formats
Dispo'd
10 calls
before the countdown
hit 55
seconds
