This bingo card has 25 words: Work Complete 1 ODR, Work Complete NB, Work Complete GS UM F/U, Submit a compliment to a peer, Complete loss run request, Cancel a policy- Provide Triage, Make changes and take a payment on renewal, Make a driver endorsement, Create and send a COI, Answer a question in the team chat, Ask a question in the team chat, Complete 2 Quote Issuance, Free!, Process a Term to Term Change, Setup Policy on EFT, Teach someone something new (this doesn’t have to be right away- you can schedule it), Work Complete E error, Work Complete R error, Help someone deescalate a call, Teach someone new, Process a WOS and AI, Reinstate a Policy, Process an vehicle endorsement, Change coverages and Make a call out.
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