WorkCompleteNBProcessa WOSand AICancel apolicy-ProvideTriageSetupPolicyon EFTChangecoveragesWorkCompleteE errorAsk aquestionin theteam chatCreateand senda COIFree!WorkCompleteR errorMakechanges andtake apayment onrenewalAnswer aquestionin theteam chatTeach someonesomething new(this doesn’t haveto be right away-you can scheduleit)WorkCompleteGS UMF/UTeachsomeonenewMake adriverendorsementReinstatea PolicyHelpsomeonedeescalatea callWorkComplete1 ODRComplete2 QuoteIssuanceSubmit acomplimentto a peerProcess anvehicleendorsementMake acall outProcess aTerm toTermChangeCompleteloss runrequestWorkCompleteNBProcessa WOSand AICancel apolicy-ProvideTriageSetupPolicyon EFTChangecoveragesWorkCompleteE errorAsk aquestionin theteam chatCreateand senda COIFree!WorkCompleteR errorMakechanges andtake apayment onrenewalAnswer aquestionin theteam chatTeach someonesomething new(this doesn’t haveto be right away-you can scheduleit)WorkCompleteGS UMF/UTeachsomeonenewMake adriverendorsementReinstatea PolicyHelpsomeonedeescalatea callWorkComplete1 ODRComplete2 QuoteIssuanceSubmit acomplimentto a peerProcess anvehicleendorsementMake acall outProcess aTerm toTermChangeCompleteloss runrequest

Processing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work Complete NB
  2. Process a WOS and AI
  3. Cancel a policy- Provide Triage
  4. Setup Policy on EFT
  5. Change coverages
  6. Work Complete E error
  7. Ask a question in the team chat
  8. Create and send a COI
  9. Free!
  10. Work Complete R error
  11. Make changes and take a payment on renewal
  12. Answer a question in the team chat
  13. Teach someone something new (this doesn’t have to be right away- you can schedule it)
  14. Work Complete GS UM F/U
  15. Teach someone new
  16. Make a driver endorsement
  17. Reinstate a Policy
  18. Help someone deescalate a call
  19. Work Complete 1 ODR
  20. Complete 2 Quote Issuance
  21. Submit a compliment to a peer
  22. Process an vehicle endorsement
  23. Make a call out
  24. Process a Term to Term Change
  25. Complete loss run request