Helpsomeonedeescalatea callWorkCompleteE errorProcessa WOSand AISubmit acomplimentto a peerAnswer aquestionin theteam chatMake adriverendorsementAsk aquestionin theteam chatFree!Teach someonesomething new(this doesn’t haveto be right away-you can scheduleit)WorkCompleteGS UMF/UReinstatea PolicyCreateand senda COIChangecoveragesWorkComplete1 ODRTeachsomeonenewMake acall outWorkCompleteR errorCompleteloss runrequestMakechanges andtake apayment onrenewalProcess anvehicleendorsementComplete2 QuoteIssuanceProcess aTerm toTermChangeSetupPolicyon EFTWorkCompleteNBCancel apolicy-ProvideTriageHelpsomeonedeescalatea callWorkCompleteE errorProcessa WOSand AISubmit acomplimentto a peerAnswer aquestionin theteam chatMake adriverendorsementAsk aquestionin theteam chatFree!Teach someonesomething new(this doesn’t haveto be right away-you can scheduleit)WorkCompleteGS UMF/UReinstatea PolicyCreateand senda COIChangecoveragesWorkComplete1 ODRTeachsomeonenewMake acall outWorkCompleteR errorCompleteloss runrequestMakechanges andtake apayment onrenewalProcess anvehicleendorsementComplete2 QuoteIssuanceProcess aTerm toTermChangeSetupPolicyon EFTWorkCompleteNBCancel apolicy-ProvideTriage

Processing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help someone deescalate a call
  2. Work Complete E error
  3. Process a WOS and AI
  4. Submit a compliment to a peer
  5. Answer a question in the team chat
  6. Make a driver endorsement
  7. Ask a question in the team chat
  8. Free!
  9. Teach someone something new (this doesn’t have to be right away- you can schedule it)
  10. Work Complete GS UM F/U
  11. Reinstate a Policy
  12. Create and send a COI
  13. Change coverages
  14. Work Complete 1 ODR
  15. Teach someone new
  16. Make a call out
  17. Work Complete R error
  18. Complete loss run request
  19. Make changes and take a payment on renewal
  20. Process an vehicle endorsement
  21. Complete 2 Quote Issuance
  22. Process a Term to Term Change
  23. Setup Policy on EFT
  24. Work Complete NB
  25. Cancel a policy- Provide Triage