Createand senda COIAnswer aquestionin theteam chatChangecoveragesAsk aquestionin theteam chatHelpsomeonedeescalatea callTeachsomeonenewCompleteloss runrequestWorkCompleteE errorProcess aTerm toTermChangeTeach someonesomething new(this doesn’t haveto be right away-you can scheduleit)Complete2 QuoteIssuanceMakechanges andtake apayment onrenewalWorkCompleteNBWorkComplete1 ODRProcess anvehicleendorsementWorkCompleteR errorMake acall outReinstatea PolicyFree!Processa WOSand AICancel apolicy-ProvideTriageSetupPolicyon EFTMake adriverendorsementSubmit acomplimentto a peerWorkCompleteGS UMF/UCreateand senda COIAnswer aquestionin theteam chatChangecoveragesAsk aquestionin theteam chatHelpsomeonedeescalatea callTeachsomeonenewCompleteloss runrequestWorkCompleteE errorProcess aTerm toTermChangeTeach someonesomething new(this doesn’t haveto be right away-you can scheduleit)Complete2 QuoteIssuanceMakechanges andtake apayment onrenewalWorkCompleteNBWorkComplete1 ODRProcess anvehicleendorsementWorkCompleteR errorMake acall outReinstatea PolicyFree!Processa WOSand AICancel apolicy-ProvideTriageSetupPolicyon EFTMake adriverendorsementSubmit acomplimentto a peerWorkCompleteGS UMF/U

Processing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create and send a COI
  2. Answer a question in the team chat
  3. Change coverages
  4. Ask a question in the team chat
  5. Help someone deescalate a call
  6. Teach someone new
  7. Complete loss run request
  8. Work Complete E error
  9. Process a Term to Term Change
  10. Teach someone something new (this doesn’t have to be right away- you can schedule it)
  11. Complete 2 Quote Issuance
  12. Make changes and take a payment on renewal
  13. Work Complete NB
  14. Work Complete 1 ODR
  15. Process an vehicle endorsement
  16. Work Complete R error
  17. Make a call out
  18. Reinstate a Policy
  19. Free!
  20. Process a WOS and AI
  21. Cancel a policy- Provide Triage
  22. Setup Policy on EFT
  23. Make a driver endorsement
  24. Submit a compliment to a peer
  25. Work Complete GS UM F/U