This bingo card has 16 words: Alcohol Issues: Manual ID entry is diasbled for__________________., For Instacart Connect Orders, agents can do ALL the following: Issue refunds, cancel order (pre-picking), reschedule the order (pre-picking) and send P40 form., Customer reports that the shopper left their order in a different building.You realize that the order was marked as delivered 40 minutes ago so you provide a resolution. The customer is an Express member. What else needs to be done?, Zendesk: Public replies are only visible to agents., T1 agents can update the customers phone number in Admin if they authorize it., Consumers can update the tip while the order is in progress., If a customer complains that the shopper was with someone else while delivering the order, you should request evidence of the incident., If a non-express customer complains the their shopper has not been answering any of the messages sent throughout the shopping process, you can do the following:, Free!, Instacart accepts EBT SNAP at all retailers in some states., PII verification must always be done both in chats and calls., If an order is being pushed over and over again, we should follow the Customer :: Delivery Order Fulfillment :: Unbatchable article., UNATA order issues must be transferred to:, Appeasement for OOS., Can you provide an item credit for a damaged alcoholic item? and Can refund the difference between the paper receipt and digital receipt?.
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