Call Center

Call Center Bingo Card
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This bingo card has a free space and 59 words: Got Wilson Lubertine on the phone, Caught Janet without her mask, Decreased Ring Time to 5 seconds, Hit 500 calls, De-escalated an angry customer, Got an Advisor from Northlake on the first try, Got ANY Service Manager on the phone, Heard Tracy yell BAM or POW, Saw Jennifer trip on something that wasn’t there, Got Danny Solorzano on the phone, Was able to reach Matt Tobias, Got Arnaud Lafforgue on the phone, Mike Pagan is in a good mood!, Verified customer information, Got Jonathan Pankrez on the phone, Forgot to get the customers VIN#, Got Bob Jenkins on the phone, Did not give Janet a complaint all week, Got a customer compliment, Got Erick Rivera on the phone, Booked a Lincoln appt WITHOUT a loaner, Booked 10 oil changes in one day, Caught Jennifer sneaking in shopping bags, Got Donna Skoda on the phone, Booked an appointment with no services, Carmelo called back his customer, Booked 500 appointments, Saw Brie with her hair down, Rita didn’t complain about her coffee, Talked a customer out of canceling their appointment, Reached Sales on the first try, Played this game to make Jen happy, Talia did not eat a banana today, Tracy did not eat pork rinds today, Machere forgot her lunch, Bob from IT visited today, I crashed my computer, Tim Jones shut down Subaru, Cindy shut down Northlake VW, Cani pronounced something wrong, Angelina talked half English and Spanish to me, I worked my full schedule this week, I called Gary Swanson Travis, I did not get cursed at today, Tracy had a hot flash, Alex is sitting on the floor again, Bibianna had to pee AGAIN, Iffat said sir/ma’am 5 times in one call, Courtney sounded patient all day, Actually heard Tanner speak, Daniella does not have her nails done, Barbara announced how cold she is, Stephan stood up looking lost again, Esther stayed late, Esther changed her hair, Heather was not snacking today, Keisha didn’t answer the phone, Heard Sharon say a curse word and Daniella or Courtney didn't talk about the customer after taking a call.

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