HeardTracy yellBAM orPOWBooked aLincoln apptWITHOUT aloanerGot WilsonLubertineon thephoneWas ableto reachMattTobiasForgot toget thecustomersVIN#De-escalatedan angrycustomerBooked anappointmentwith noservicesGotDonnaSkoda onthe phoneSaw Briewith herhair downAngelinatalked halfEnglish andSpanish tomeI workedmy fullschedulethis weekAlex issitting onthe flooragainDanielladoes nothave hernails doneGot ANYServiceManager onthe phoneMachereforgother lunchCanipronouncedsomethingwrongTracy didnot eatpork rindstodayGot ArnaudLafforgue onthe phoneGot BobJenkinson thephoneDaniella orCourtney didn'ttalk about thecustomer aftertaking a callBob fromIT visitedtodayTalia didnot eat abananatodayGot acustomercomplimentCindyshut downNorthlakeVWI did notgetcursed attodayHeardSharonsay acurse wordBooked 500appointmentsGotJonathanPankrez onthe phoneGot anAdvisor fromNorthlake onthe first tryHit 500callsSaw Jennifertrip onsomethingthat wasn’tthereTracyhad a hotflashEstherstayedlateCarmelocalledback hiscustomerTalked acustomer outof cancelingtheirappointmentTim Jonesshut downSubaruI calledGarySwansonTravisDid not giveJanet acomplaint allweekCaughtJennifersneaking inshoppingbagsKeishadidn’tanswerthe phoneGot ErickRivera onthe phoneI crashedmycomputerDecreasedRing Timeto 5secondsCaughtJanetwithouther maskGot DannySolorzanoon thephoneReachedSales onthe firsttryBarbaraannouncedhow coldshe isRita didn’tcomplainabout hercoffeeVerifiedcustomerinformationMikePagan isin a goodmood!Booked10 oilchangesin one dayCourtneysoundedpatient alldayHeatherwas notsnackingtodayEstherchangedher hairBibiannahad topeeAGAINActuallyheardTannerspeakIffat saidsir/ma’am5 times inone callStephanstood uplookinglost againPlayedthis gameto makeJen happyHeardTracy yellBAM orPOWBooked aLincoln apptWITHOUT aloanerGot WilsonLubertineon thephoneWas ableto reachMattTobiasForgot toget thecustomersVIN#De-escalatedan angrycustomerBooked anappointmentwith noservicesGotDonnaSkoda onthe phoneSaw Briewith herhair downAngelinatalked halfEnglish andSpanish tomeI workedmy fullschedulethis weekAlex issitting onthe flooragainDanielladoes nothave hernails doneGot ANYServiceManager onthe phoneMachereforgother lunchCanipronouncedsomethingwrongTracy didnot eatpork rindstodayGot ArnaudLafforgue onthe phoneGot BobJenkinson thephoneDaniella orCourtney didn'ttalk about thecustomer aftertaking a callBob fromIT visitedtodayTalia didnot eat abananatodayGot acustomercomplimentCindyshut downNorthlakeVWI did notgetcursed attodayHeardSharonsay acurse wordBooked 500appointmentsGotJonathanPankrez onthe phoneGot anAdvisor fromNorthlake onthe first tryHit 500callsSaw Jennifertrip onsomethingthat wasn’tthereTracyhad a hotflashEstherstayedlateCarmelocalledback hiscustomerTalked acustomer outof cancelingtheirappointmentTim Jonesshut downSubaruI calledGarySwansonTravisDid not giveJanet acomplaint allweekCaughtJennifersneaking inshoppingbagsKeishadidn’tanswerthe phoneGot ErickRivera onthe phoneI crashedmycomputerDecreasedRing Timeto 5secondsCaughtJanetwithouther maskGot DannySolorzanoon thephoneReachedSales onthe firsttryBarbaraannouncedhow coldshe isRita didn’tcomplainabout hercoffeeVerifiedcustomerinformationMikePagan isin a goodmood!Booked10 oilchangesin one dayCourtneysoundedpatient alldayHeatherwas notsnackingtodayEstherchangedher hairBibiannahad topeeAGAINActuallyheardTannerspeakIffat saidsir/ma’am5 times inone callStephanstood uplookinglost againPlayedthis gameto makeJen happy

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Heard Tracy yell BAM or POW
  2. Booked a Lincoln appt WITHOUT a loaner
  3. Got Wilson Lubertine on the phone
  4. Was able to reach Matt Tobias
  5. Forgot to get the customers VIN#
  6. De-escalated an angry customer
  7. Booked an appointment with no services
  8. Got Donna Skoda on the phone
  9. Saw Brie with her hair down
  10. Angelina talked half English and Spanish to me
  11. I worked my full schedule this week
  12. Alex is sitting on the floor again
  13. Daniella does not have her nails done
  14. Got ANY Service Manager on the phone
  15. Machere forgot her lunch
  16. Cani pronounced something wrong
  17. Tracy did not eat pork rinds today
  18. Got Arnaud Lafforgue on the phone
  19. Got Bob Jenkins on the phone
  20. Daniella or Courtney didn't talk about the customer after taking a call
  21. Bob from IT visited today
  22. Talia did not eat a banana today
  23. Got a customer compliment
  24. Cindy shut down Northlake VW
  25. I did not get cursed at today
  26. Heard Sharon say a curse word
  27. Booked 500 appointments
  28. Got Jonathan Pankrez on the phone
  29. Got an Advisor from Northlake on the first try
  30. Hit 500 calls
  31. Saw Jennifer trip on something that wasn’t there
  32. Tracy had a hot flash
  33. Esther stayed late
  34. Carmelo called back his customer
  35. Talked a customer out of canceling their appointment
  36. Tim Jones shut down Subaru
  37. I called Gary Swanson Travis
  38. Did not give Janet a complaint all week
  39. Caught Jennifer sneaking in shopping bags
  40. Keisha didn’t answer the phone
  41. Got Erick Rivera on the phone
  42. I crashed my computer
  43. Decreased Ring Time to 5 seconds
  44. Caught Janet without her mask
  45. Got Danny Solorzano on the phone
  46. Reached Sales on the first try
  47. Barbara announced how cold she is
  48. Rita didn’t complain about her coffee
  49. Verified customer information
  50. Mike Pagan is in a good mood!
  51. Booked 10 oil changes in one day
  52. Courtney sounded patient all day
  53. Heather was not snacking today
  54. Esther changed her hair
  55. Bibianna had to pee AGAIN
  56. Actually heard Tanner speak
  57. Iffat said sir/ma’am 5 times in one call
  58. Stephan stood up looking lost again
  59. Played this game to make Jen happy