Heatherwas notsnackingtodayActuallyheardTannerspeakBooked aLincoln apptWITHOUT aloanerBooked10 oilchangesin one dayAngelinatalked halfEnglish andSpanish tomeDid not giveJanet acomplaint allweekGot BobJenkinson thephoneCourtneysoundedpatient alldayCaughtJanetwithouther maskGot ArnaudLafforgue onthe phoneGotJonathanPankrez onthe phoneHit 500callsGot acustomercomplimentI calledGarySwansonTravisStephanstood uplookinglost againGotDonnaSkoda onthe phoneDanielladoes nothave hernails doneReachedSales onthe firsttryForgot toget thecustomersVIN#Saw Jennifertrip onsomethingthat wasn’tthereRita didn’tcomplainabout hercoffeeAlex issitting onthe flooragainTalked acustomer outof cancelingtheirappointmentBob fromIT visitedtodayGot WilsonLubertineon thephoneTracy didnot eatpork rindstodayTalia didnot eat abananatodayEstherstayedlateCaughtJennifersneaking inshoppingbagsI crashedmycomputerGot ANYServiceManager onthe phoneBooked 500appointmentsDecreasedRing Timeto 5secondsIffat saidsir/ma’am5 times inone callI did notgetcursed attodayTim Jonesshut downSubaruCindyshut downNorthlakeVWSaw Briewith herhair downGot DannySolorzanoon thephoneBarbaraannouncedhow coldshe isBibiannahad topeeAGAINDaniella orCourtney didn'ttalk about thecustomer aftertaking a callGot anAdvisor fromNorthlake onthe first tryVerifiedcustomerinformationEstherchangedher hairCarmelocalledback hiscustomerKeishadidn’tanswerthe phoneCanipronouncedsomethingwrongWas ableto reachMattTobiasGot ErickRivera onthe phoneBooked anappointmentwith noservicesI workedmy fullschedulethis weekMachereforgother lunchPlayedthis gameto makeJen happyTracyhad a hotflashHeardTracy yellBAM orPOWMikePagan isin a goodmood!HeardSharonsay acurse wordDe-escalatedan angrycustomerHeatherwas notsnackingtodayActuallyheardTannerspeakBooked aLincoln apptWITHOUT aloanerBooked10 oilchangesin one dayAngelinatalked halfEnglish andSpanish tomeDid not giveJanet acomplaint allweekGot BobJenkinson thephoneCourtneysoundedpatient alldayCaughtJanetwithouther maskGot ArnaudLafforgue onthe phoneGotJonathanPankrez onthe phoneHit 500callsGot acustomercomplimentI calledGarySwansonTravisStephanstood uplookinglost againGotDonnaSkoda onthe phoneDanielladoes nothave hernails doneReachedSales onthe firsttryForgot toget thecustomersVIN#Saw Jennifertrip onsomethingthat wasn’tthereRita didn’tcomplainabout hercoffeeAlex issitting onthe flooragainTalked acustomer outof cancelingtheirappointmentBob fromIT visitedtodayGot WilsonLubertineon thephoneTracy didnot eatpork rindstodayTalia didnot eat abananatodayEstherstayedlateCaughtJennifersneaking inshoppingbagsI crashedmycomputerGot ANYServiceManager onthe phoneBooked 500appointmentsDecreasedRing Timeto 5secondsIffat saidsir/ma’am5 times inone callI did notgetcursed attodayTim Jonesshut downSubaruCindyshut downNorthlakeVWSaw Briewith herhair downGot DannySolorzanoon thephoneBarbaraannouncedhow coldshe isBibiannahad topeeAGAINDaniella orCourtney didn'ttalk about thecustomer aftertaking a callGot anAdvisor fromNorthlake onthe first tryVerifiedcustomerinformationEstherchangedher hairCarmelocalledback hiscustomerKeishadidn’tanswerthe phoneCanipronouncedsomethingwrongWas ableto reachMattTobiasGot ErickRivera onthe phoneBooked anappointmentwith noservicesI workedmy fullschedulethis weekMachereforgother lunchPlayedthis gameto makeJen happyTracyhad a hotflashHeardTracy yellBAM orPOWMikePagan isin a goodmood!HeardSharonsay acurse wordDe-escalatedan angrycustomer

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Heather was not snacking today
  2. Actually heard Tanner speak
  3. Booked a Lincoln appt WITHOUT a loaner
  4. Booked 10 oil changes in one day
  5. Angelina talked half English and Spanish to me
  6. Did not give Janet a complaint all week
  7. Got Bob Jenkins on the phone
  8. Courtney sounded patient all day
  9. Caught Janet without her mask
  10. Got Arnaud Lafforgue on the phone
  11. Got Jonathan Pankrez on the phone
  12. Hit 500 calls
  13. Got a customer compliment
  14. I called Gary Swanson Travis
  15. Stephan stood up looking lost again
  16. Got Donna Skoda on the phone
  17. Daniella does not have her nails done
  18. Reached Sales on the first try
  19. Forgot to get the customers VIN#
  20. Saw Jennifer trip on something that wasn’t there
  21. Rita didn’t complain about her coffee
  22. Alex is sitting on the floor again
  23. Talked a customer out of canceling their appointment
  24. Bob from IT visited today
  25. Got Wilson Lubertine on the phone
  26. Tracy did not eat pork rinds today
  27. Talia did not eat a banana today
  28. Esther stayed late
  29. Caught Jennifer sneaking in shopping bags
  30. I crashed my computer
  31. Got ANY Service Manager on the phone
  32. Booked 500 appointments
  33. Decreased Ring Time to 5 seconds
  34. Iffat said sir/ma’am 5 times in one call
  35. I did not get cursed at today
  36. Tim Jones shut down Subaru
  37. Cindy shut down Northlake VW
  38. Saw Brie with her hair down
  39. Got Danny Solorzano on the phone
  40. Barbara announced how cold she is
  41. Bibianna had to pee AGAIN
  42. Daniella or Courtney didn't talk about the customer after taking a call
  43. Got an Advisor from Northlake on the first try
  44. Verified customer information
  45. Esther changed her hair
  46. Carmelo called back his customer
  47. Keisha didn’t answer the phone
  48. Cani pronounced something wrong
  49. Was able to reach Matt Tobias
  50. Got Erick Rivera on the phone
  51. Booked an appointment with no services
  52. I worked my full schedule this week
  53. Machere forgot her lunch
  54. Played this game to make Jen happy
  55. Tracy had a hot flash
  56. Heard Tracy yell BAM or POW
  57. Mike Pagan is in a good mood!
  58. Heard Sharon say a curse word
  59. De-escalated an angry customer