Danielladoes nothave hernails doneHeardTracy yellBAM orPOWKeishadidn’tanswerthe phoneRita didn’tcomplainabout hercoffeeDe-escalatedan angrycustomerTalked acustomer outof cancelingtheirappointmentI did notgetcursed attodayCourtneysoundedpatient alldayDecreasedRing Timeto 5secondsWas ableto reachMattTobiasHeatherwas notsnackingtodaySaw Briewith herhair downAngelinatalked halfEnglish andSpanish tomeVerifiedcustomerinformationCanipronouncedsomethingwrongBooked aLincoln apptWITHOUT aloanerSaw Jennifertrip onsomethingthat wasn’tthereAlex issitting onthe flooragainTalia didnot eat abananatodayI workedmy fullschedulethis weekBooked anappointmentwith noservicesGot ANYServiceManager onthe phoneI crashedmycomputerPlayedthis gameto makeJen happyDid not giveJanet acomplaint allweekReachedSales onthe firsttryGot anAdvisor fromNorthlake onthe first tryCarmelocalledback hiscustomerBooked10 oilchangesin one dayHeardSharonsay acurse wordCaughtJanetwithouther maskGot DannySolorzanoon thephoneGotDonnaSkoda onthe phoneActuallyheardTannerspeakDaniella orCourtney didn'ttalk about thecustomer aftertaking a callGot ArnaudLafforgue onthe phoneGot acustomercomplimentTim Jonesshut downSubaruEstherstayedlateForgot toget thecustomersVIN#Estherchangedher hairBibiannahad topeeAGAINTracyhad a hotflashBarbaraannouncedhow coldshe isCaughtJennifersneaking inshoppingbagsStephanstood uplookinglost againBooked 500appointmentsGot BobJenkinson thephoneCindyshut downNorthlakeVWGot ErickRivera onthe phoneHit 500callsIffat saidsir/ma’am5 times inone callMachereforgother lunchGot WilsonLubertineon thephoneGotJonathanPankrez onthe phoneBob fromIT visitedtodayTracy didnot eatpork rindstodayI calledGarySwansonTravisMikePagan isin a goodmood!Danielladoes nothave hernails doneHeardTracy yellBAM orPOWKeishadidn’tanswerthe phoneRita didn’tcomplainabout hercoffeeDe-escalatedan angrycustomerTalked acustomer outof cancelingtheirappointmentI did notgetcursed attodayCourtneysoundedpatient alldayDecreasedRing Timeto 5secondsWas ableto reachMattTobiasHeatherwas notsnackingtodaySaw Briewith herhair downAngelinatalked halfEnglish andSpanish tomeVerifiedcustomerinformationCanipronouncedsomethingwrongBooked aLincoln apptWITHOUT aloanerSaw Jennifertrip onsomethingthat wasn’tthereAlex issitting onthe flooragainTalia didnot eat abananatodayI workedmy fullschedulethis weekBooked anappointmentwith noservicesGot ANYServiceManager onthe phoneI crashedmycomputerPlayedthis gameto makeJen happyDid not giveJanet acomplaint allweekReachedSales onthe firsttryGot anAdvisor fromNorthlake onthe first tryCarmelocalledback hiscustomerBooked10 oilchangesin one dayHeardSharonsay acurse wordCaughtJanetwithouther maskGot DannySolorzanoon thephoneGotDonnaSkoda onthe phoneActuallyheardTannerspeakDaniella orCourtney didn'ttalk about thecustomer aftertaking a callGot ArnaudLafforgue onthe phoneGot acustomercomplimentTim Jonesshut downSubaruEstherstayedlateForgot toget thecustomersVIN#Estherchangedher hairBibiannahad topeeAGAINTracyhad a hotflashBarbaraannouncedhow coldshe isCaughtJennifersneaking inshoppingbagsStephanstood uplookinglost againBooked 500appointmentsGot BobJenkinson thephoneCindyshut downNorthlakeVWGot ErickRivera onthe phoneHit 500callsIffat saidsir/ma’am5 times inone callMachereforgother lunchGot WilsonLubertineon thephoneGotJonathanPankrez onthe phoneBob fromIT visitedtodayTracy didnot eatpork rindstodayI calledGarySwansonTravisMikePagan isin a goodmood!

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Daniella does not have her nails done
  2. Heard Tracy yell BAM or POW
  3. Keisha didn’t answer the phone
  4. Rita didn’t complain about her coffee
  5. De-escalated an angry customer
  6. Talked a customer out of canceling their appointment
  7. I did not get cursed at today
  8. Courtney sounded patient all day
  9. Decreased Ring Time to 5 seconds
  10. Was able to reach Matt Tobias
  11. Heather was not snacking today
  12. Saw Brie with her hair down
  13. Angelina talked half English and Spanish to me
  14. Verified customer information
  15. Cani pronounced something wrong
  16. Booked a Lincoln appt WITHOUT a loaner
  17. Saw Jennifer trip on something that wasn’t there
  18. Alex is sitting on the floor again
  19. Talia did not eat a banana today
  20. I worked my full schedule this week
  21. Booked an appointment with no services
  22. Got ANY Service Manager on the phone
  23. I crashed my computer
  24. Played this game to make Jen happy
  25. Did not give Janet a complaint all week
  26. Reached Sales on the first try
  27. Got an Advisor from Northlake on the first try
  28. Carmelo called back his customer
  29. Booked 10 oil changes in one day
  30. Heard Sharon say a curse word
  31. Caught Janet without her mask
  32. Got Danny Solorzano on the phone
  33. Got Donna Skoda on the phone
  34. Actually heard Tanner speak
  35. Daniella or Courtney didn't talk about the customer after taking a call
  36. Got Arnaud Lafforgue on the phone
  37. Got a customer compliment
  38. Tim Jones shut down Subaru
  39. Esther stayed late
  40. Forgot to get the customers VIN#
  41. Esther changed her hair
  42. Bibianna had to pee AGAIN
  43. Tracy had a hot flash
  44. Barbara announced how cold she is
  45. Caught Jennifer sneaking in shopping bags
  46. Stephan stood up looking lost again
  47. Booked 500 appointments
  48. Got Bob Jenkins on the phone
  49. Cindy shut down Northlake VW
  50. Got Erick Rivera on the phone
  51. Hit 500 calls
  52. Iffat said sir/ma’am 5 times in one call
  53. Machere forgot her lunch
  54. Got Wilson Lubertine on the phone
  55. Got Jonathan Pankrez on the phone
  56. Bob from IT visited today
  57. Tracy did not eat pork rinds today
  58. I called Gary Swanson Travis
  59. Mike Pagan is in a good mood!