Alex issitting onthe flooragainMachereforgother lunchCindyshut downNorthlakeVWTracyhad a hotflashGot ErickRivera onthe phoneGot WilsonLubertineon thephoneCaughtJanetwithouther maskHeatherwas notsnackingtodayTracy didnot eatpork rindstodayKeishadidn’tanswerthe phoneSaw Briewith herhair downCanipronouncedsomethingwrongEstherchangedher hairBooked10 oilchangesin one dayEstherstayedlateTalia didnot eat abananatodayIffat saidsir/ma’am5 times inone callBob fromIT visitedtodayGot BobJenkinson thephoneBooked anappointmentwith noservicesDecreasedRing Timeto 5secondsTalked acustomer outof cancelingtheirappointmentBarbaraannouncedhow coldshe isI did notgetcursed attodayWas ableto reachMattTobiasHit 500callsMikePagan isin a goodmood!Booked aLincoln apptWITHOUT aloanerDanielladoes nothave hernails doneDid not giveJanet acomplaint allweekCarmelocalledback hiscustomerReachedSales onthe firsttryRita didn’tcomplainabout hercoffeeHeardTracy yellBAM orPOWBooked 500appointmentsTim Jonesshut downSubaruI calledGarySwansonTravisAngelinatalked halfEnglish andSpanish tomeCaughtJennifersneaking inshoppingbagsGot ArnaudLafforgue onthe phoneI crashedmycomputerStephanstood uplookinglost againGot DannySolorzanoon thephonePlayedthis gameto makeJen happyBibiannahad topeeAGAINSaw Jennifertrip onsomethingthat wasn’tthereDaniella orCourtney didn'ttalk about thecustomer aftertaking a callCourtneysoundedpatient alldayI workedmy fullschedulethis weekGot anAdvisor fromNorthlake onthe first tryGotJonathanPankrez onthe phoneGot acustomercomplimentForgot toget thecustomersVIN#De-escalatedan angrycustomerHeardSharonsay acurse wordVerifiedcustomerinformationGotDonnaSkoda onthe phoneActuallyheardTannerspeakGot ANYServiceManager onthe phoneAlex issitting onthe flooragainMachereforgother lunchCindyshut downNorthlakeVWTracyhad a hotflashGot ErickRivera onthe phoneGot WilsonLubertineon thephoneCaughtJanetwithouther maskHeatherwas notsnackingtodayTracy didnot eatpork rindstodayKeishadidn’tanswerthe phoneSaw Briewith herhair downCanipronouncedsomethingwrongEstherchangedher hairBooked10 oilchangesin one dayEstherstayedlateTalia didnot eat abananatodayIffat saidsir/ma’am5 times inone callBob fromIT visitedtodayGot BobJenkinson thephoneBooked anappointmentwith noservicesDecreasedRing Timeto 5secondsTalked acustomer outof cancelingtheirappointmentBarbaraannouncedhow coldshe isI did notgetcursed attodayWas ableto reachMattTobiasHit 500callsMikePagan isin a goodmood!Booked aLincoln apptWITHOUT aloanerDanielladoes nothave hernails doneDid not giveJanet acomplaint allweekCarmelocalledback hiscustomerReachedSales onthe firsttryRita didn’tcomplainabout hercoffeeHeardTracy yellBAM orPOWBooked 500appointmentsTim Jonesshut downSubaruI calledGarySwansonTravisAngelinatalked halfEnglish andSpanish tomeCaughtJennifersneaking inshoppingbagsGot ArnaudLafforgue onthe phoneI crashedmycomputerStephanstood uplookinglost againGot DannySolorzanoon thephonePlayedthis gameto makeJen happyBibiannahad topeeAGAINSaw Jennifertrip onsomethingthat wasn’tthereDaniella orCourtney didn'ttalk about thecustomer aftertaking a callCourtneysoundedpatient alldayI workedmy fullschedulethis weekGot anAdvisor fromNorthlake onthe first tryGotJonathanPankrez onthe phoneGot acustomercomplimentForgot toget thecustomersVIN#De-escalatedan angrycustomerHeardSharonsay acurse wordVerifiedcustomerinformationGotDonnaSkoda onthe phoneActuallyheardTannerspeakGot ANYServiceManager onthe phone

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Alex is sitting on the floor again
  2. Machere forgot her lunch
  3. Cindy shut down Northlake VW
  4. Tracy had a hot flash
  5. Got Erick Rivera on the phone
  6. Got Wilson Lubertine on the phone
  7. Caught Janet without her mask
  8. Heather was not snacking today
  9. Tracy did not eat pork rinds today
  10. Keisha didn’t answer the phone
  11. Saw Brie with her hair down
  12. Cani pronounced something wrong
  13. Esther changed her hair
  14. Booked 10 oil changes in one day
  15. Esther stayed late
  16. Talia did not eat a banana today
  17. Iffat said sir/ma’am 5 times in one call
  18. Bob from IT visited today
  19. Got Bob Jenkins on the phone
  20. Booked an appointment with no services
  21. Decreased Ring Time to 5 seconds
  22. Talked a customer out of canceling their appointment
  23. Barbara announced how cold she is
  24. I did not get cursed at today
  25. Was able to reach Matt Tobias
  26. Hit 500 calls
  27. Mike Pagan is in a good mood!
  28. Booked a Lincoln appt WITHOUT a loaner
  29. Daniella does not have her nails done
  30. Did not give Janet a complaint all week
  31. Carmelo called back his customer
  32. Reached Sales on the first try
  33. Rita didn’t complain about her coffee
  34. Heard Tracy yell BAM or POW
  35. Booked 500 appointments
  36. Tim Jones shut down Subaru
  37. I called Gary Swanson Travis
  38. Angelina talked half English and Spanish to me
  39. Caught Jennifer sneaking in shopping bags
  40. Got Arnaud Lafforgue on the phone
  41. I crashed my computer
  42. Stephan stood up looking lost again
  43. Got Danny Solorzano on the phone
  44. Played this game to make Jen happy
  45. Bibianna had to pee AGAIN
  46. Saw Jennifer trip on something that wasn’t there
  47. Daniella or Courtney didn't talk about the customer after taking a call
  48. Courtney sounded patient all day
  49. I worked my full schedule this week
  50. Got an Advisor from Northlake on the first try
  51. Got Jonathan Pankrez on the phone
  52. Got a customer compliment
  53. Forgot to get the customers VIN#
  54. De-escalated an angry customer
  55. Heard Sharon say a curse word
  56. Verified customer information
  57. Got Donna Skoda on the phone
  58. Actually heard Tanner speak
  59. Got ANY Service Manager on the phone