This bingo card has a free space and 24 words: What's the weather like in __ today?, Are you working from home or in the office?, Brought up a past conversation, Taught the broker something new, Called out a Active Duty/Fraud Alert, Received a compliment from the client, Asked the client how their day is going, Learned the client's pet's name, Read guidelines from Selling Guide to the client, "Before I let you go, is there anything else I can help you with?", "While I've got you on the line, is there anything else I can do for you?", "Any questions for me before I let you go?", "Thank you for taking my call", "Thanks for uploading that by the way", "Thanks for the great submission", "Thanks for calling", Saying UWM instead of United Wholesale Mortgage, Called out a CTC, "What are your business hours" for verifying Self-Employed Businesses, "I will give you a call back in __ minutes", "Before I transfer you, is there anything else I can do for you?", "Just waiting on the conditions to pull up, how are you doing today?", Called out an initial approval and Warm transferred a call.
Customer Service Bingo | Soft Skills Bingo | Customer Service Bingo | Empathy | Customer service lingo bingo
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