(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Saying UWM instead of United Wholesale Mortgage
Read guidelines from Selling Guide to the client
Called out a Active Duty/Fraud Alert
"I will give you a call back in __ minutes"
Warm transferred a call
"What are your business hours" for verifying Self-Employed Businesses
What's the weather like in __ today?
Are you working from home or in the office?
"Thanks for uploading that by the way"
Called out a CTC
"While I've got you on the line, is there anything else I can do for you?"
Brought up a past conversation
"Before I transfer you, is there anything else I can do for you?"
"Thank you for taking my call"
"Thanks for the great submission"
"Before I let you go, is there anything else I can help you with?"
Asked the client how their day is going
Learned the client's pet's name
"Any questions for me before I let you go?"
"Just waiting on the conditions to pull up, how are you doing today?"
