(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked the client how their day is going
Brought up a past conversation
Saying UWM instead of United Wholesale Mortgage
Received a compliment from the client
"Thanks for calling"
Read guidelines from Selling Guide to the client
Called out a Active Duty/Fraud Alert
"Thanks for the great submission"
Called out an initial approval
"Before I transfer you, is there anything else I can do for you?"
"Any questions for me before I let you go?"
Called out a CTC
"I will give you a call back in __ minutes"
What's the weather like in __ today?
Are you working from home or in the office?
Warm transferred a call
"Thanks for uploading that by the way"
"Just waiting on the conditions to pull up, how are you doing today?"
"Before I let you go, is there anything else I can help you with?"
"Thank you for taking my call"
Learned the client's pet's name
"While I've got you on the line, is there anything else I can do for you?"
"What are your business hours" for verifying Self-Employed Businesses
