Brought up apastconversationWarmtransferreda call"What are yourbusiness hours"for verifyingSelf-EmployedBusinessesCalledout aCTC"Before Itransfer you, isthere anythingelse I can dofor you?""Just waiting onthe conditionsto pull up, howare you doingtoday?""I will giveyou a callback in __minutes"Readguidelinesfrom SellingGuide to theclient"Thanks foruploadingthat by theway"Called outa ActiveDuty/FraudAlertSaying UWMinstead ofUnitedWholesaleMortgageAsked theclient howtheir dayis going"Thanks forthe greatsubmission"What's theweatherlike in __today?"Thanksforcalling""Anyquestions forme before Ilet you go?""Thankyou fortaking mycall"Learnedthe client'spet's name"While I've gotyou on the line,is there anythingelse I can do foryou?"Received acomplimentfrom theclientAre youworking fromhome or inthe office?"Before I let yougo, is thereanything else Ican help youwith?"Called outan initialapprovalTaughtthe brokersomethingnewBrought up apastconversationWarmtransferreda call"What are yourbusiness hours"for verifyingSelf-EmployedBusinessesCalledout aCTC"Before Itransfer you, isthere anythingelse I can dofor you?""Just waiting onthe conditionsto pull up, howare you doingtoday?""I will giveyou a callback in __minutes"Readguidelinesfrom SellingGuide to theclient"Thanks foruploadingthat by theway"Called outa ActiveDuty/FraudAlertSaying UWMinstead ofUnitedWholesaleMortgageAsked theclient howtheir dayis going"Thanks forthe greatsubmission"What's theweatherlike in __today?"Thanksforcalling""Anyquestions forme before Ilet you go?""Thankyou fortaking mycall"Learnedthe client'spet's name"While I've gotyou on the line,is there anythingelse I can do foryou?"Received acomplimentfrom theclientAre youworking fromhome or inthe office?"Before I let yougo, is thereanything else Ican help youwith?"Called outan initialapprovalTaughtthe brokersomethingnew

100% Call Score BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Brought up a past conversation
  2. Warm transferred a call
  3. "What are your business hours" for verifying Self-Employed Businesses
  4. Called out a CTC
  5. "Before I transfer you, is there anything else I can do for you?"
  6. "Just waiting on the conditions to pull up, how are you doing today?"
  7. "I will give you a call back in __ minutes"
  8. Read guidelines from Selling Guide to the client
  9. "Thanks for uploading that by the way"
  10. Called out a Active Duty/Fraud Alert
  11. Saying UWM instead of United Wholesale Mortgage
  12. Asked the client how their day is going
  13. "Thanks for the great submission"
  14. What's the weather like in __ today?
  15. "Thanks for calling"
  16. "Any questions for me before I let you go?"
  17. "Thank you for taking my call"
  18. Learned the client's pet's name
  19. "While I've got you on the line, is there anything else I can do for you?"
  20. Received a compliment from the client
  21. Are you working from home or in the office?
  22. "Before I let you go, is there anything else I can help you with?"
  23. Called out an initial approval
  24. Taught the broker something new