Customer Service Bingo

Customer Service Bingo Card
Preview

This bingo card has a free space and 24 words: Get 3 MOATS in one day, Share best customer intro, Answer pop quiz question in team chat, 5 calls in a row with no hold, Comp call, Share best MOAT pitch with team, Green CST AND CAT, End 3 calls with have a excellent ..., CPD of 70, A call in live monitor, Deescalate one call with solution, Cst over 95, Have a customer thank you by name, Thank 5 customers for their tenure, Send funny gif in team chat, #1 on the team, Wrap time <1 minute, 100% Proficient for the month, Hold time > 120, 3 Excellent surveys in one day, Rebuttal someone that said no to MOAT, 5 text alerts one day, Share favorite call of day by 6 pm in Webex and Compliment team mate.

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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