CompcallAnswerpop quizquestion inteam chatDeescalateone callwithsolutionSharefavorite callof day by 6pm in Webex3Excellentsurveys inone dayRebuttalsomeonethat said noto MOATCPDof 70Complimentteam mateWraptime <1minuteEnd 3 callswith havea excellent...Sendfunny gifin teamchatHave acustomerthank youby nameA callin livemonitorGet 3MOATS inone dayShare bestMOATpitch withteamGreenCST ANDCAT5 calls ina row withno holdHoldtime >120Cstover 955 textalertsone day#1 ontheteam100%Proficientfor themonthThank 5customersfor theirtenureSharebestcustomerintroCompcallAnswerpop quizquestion inteam chatDeescalateone callwithsolutionSharefavorite callof day by 6pm in Webex3Excellentsurveys inone dayRebuttalsomeonethat said noto MOATCPDof 70Complimentteam mateWraptime <1minuteEnd 3 callswith havea excellent...Sendfunny gifin teamchatHave acustomerthank youby nameA callin livemonitorGet 3MOATS inone dayShare bestMOATpitch withteamGreenCST ANDCAT5 calls ina row withno holdHoldtime >120Cstover 955 textalertsone day#1 ontheteam100%Proficientfor themonthThank 5customersfor theirtenureSharebestcustomerintro

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
B
4
G
5
B
6
I
7
G
8
O
9
N
10
N
11
B
12
G
13
O
14
B
15
B
16
I
17
G
18
O
19
I
20
N
21
I
22
G
23
O
24
I
  1. O-Comp call
  2. N-Answer pop quiz question in team chat
  3. B-Deescalate one call with solution
  4. G-Share favorite call of day by 6 pm in Webex
  5. B-3 Excellent surveys in one day
  6. I-Rebuttal someone that said no to MOAT
  7. G-CPD of 70
  8. O-Compliment team mate
  9. N-Wrap time <1 minute
  10. N-End 3 calls with have a excellent ...
  11. B-Send funny gif in team chat
  12. G-Have a customer thank you by name
  13. O-A call in live monitor
  14. B-Get 3 MOATS in one day
  15. B-Share best MOAT pitch with team
  16. I-Green CST AND CAT
  17. G-5 calls in a row with no hold
  18. O-Hold time > 120
  19. I-Cst over 95
  20. N-5 text alerts one day
  21. I-#1 on the team
  22. G-100% Proficient for the month
  23. O-Thank 5 customers for their tenure
  24. I-Share best customer intro