Sendfunny gifin teamchatGet 3MOATS inone day5 calls ina row withno holdSharebestcustomerintroA callin livemonitor#1 ontheteam3Excellentsurveys inone dayCstover 95100%Proficientfor themonthSharefavorite callof day by 6pm in WebexDeescalateone callwithsolutionAnswerpop quizquestion inteam chat5 textalertsone dayEnd 3 callswith havea excellent...GreenCST ANDCATHave acustomerthank youby nameRebuttalsomeonethat said noto MOATWraptime <1minuteHoldtime >120Share bestMOATpitch withteamCPDof 70Complimentteam mateThank 5customersfor theirtenureCompcallSendfunny gifin teamchatGet 3MOATS inone day5 calls ina row withno holdSharebestcustomerintroA callin livemonitor#1 ontheteam3Excellentsurveys inone dayCstover 95100%Proficientfor themonthSharefavorite callof day by 6pm in WebexDeescalateone callwithsolutionAnswerpop quizquestion inteam chat5 textalertsone dayEnd 3 callswith havea excellent...GreenCST ANDCATHave acustomerthank youby nameRebuttalsomeonethat said noto MOATWraptime <1minuteHoldtime >120Share bestMOATpitch withteamCPDof 70Complimentteam mateThank 5customersfor theirtenureCompcall

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
G
4
I
5
O
6
I
7
B
8
I
9
G
10
G
11
B
12
N
13
N
14
N
15
I
16
G
17
I
18
N
19
O
20
B
21
G
22
O
23
O
24
O
  1. B-Send funny gif in team chat
  2. B-Get 3 MOATS in one day
  3. G-5 calls in a row with no hold
  4. I-Share best customer intro
  5. O-A call in live monitor
  6. I-#1 on the team
  7. B-3 Excellent surveys in one day
  8. I-Cst over 95
  9. G-100% Proficient for the month
  10. G-Share favorite call of day by 6 pm in Webex
  11. B-Deescalate one call with solution
  12. N-Answer pop quiz question in team chat
  13. N-5 text alerts one day
  14. N-End 3 calls with have a excellent ...
  15. I-Green CST AND CAT
  16. G-Have a customer thank you by name
  17. I-Rebuttal someone that said no to MOAT
  18. N-Wrap time <1 minute
  19. O-Hold time > 120
  20. B-Share best MOAT pitch with team
  21. G-CPD of 70
  22. O-Compliment team mate
  23. O-Thank 5 customers for their tenure
  24. O-Comp call