Complimentteam mateGet 3MOATS inone daySendfunny gifin teamchatGreenCST ANDCATSharefavorite callof day by 6pm in WebexA callin livemonitorWraptime <1minuteSharebestcustomerintroCstover 95#1 ontheteamRebuttalsomeonethat said noto MOAT3Excellentsurveys inone dayThank 5customersfor theirtenure100%Proficientfor themonthHave acustomerthank youby nameShare bestMOATpitch withteamDeescalateone callwithsolution5 textalertsone day5 calls ina row withno holdCompcallAnswerpop quizquestion inteam chatEnd 3 callswith havea excellent...Holdtime >120CPDof 70Complimentteam mateGet 3MOATS inone daySendfunny gifin teamchatGreenCST ANDCATSharefavorite callof day by 6pm in WebexA callin livemonitorWraptime <1minuteSharebestcustomerintroCstover 95#1 ontheteamRebuttalsomeonethat said noto MOAT3Excellentsurveys inone dayThank 5customersfor theirtenure100%Proficientfor themonthHave acustomerthank youby nameShare bestMOATpitch withteamDeescalateone callwithsolution5 textalertsone day5 calls ina row withno holdCompcallAnswerpop quizquestion inteam chatEnd 3 callswith havea excellent...Holdtime >120CPDof 70

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
B
4
I
5
G
6
O
7
N
8
I
9
I
10
I
11
I
12
B
13
O
14
G
15
G
16
B
17
B
18
N
19
G
20
O
21
N
22
N
23
O
24
G
  1. O-Compliment team mate
  2. B-Get 3 MOATS in one day
  3. B-Send funny gif in team chat
  4. I-Green CST AND CAT
  5. G-Share favorite call of day by 6 pm in Webex
  6. O-A call in live monitor
  7. N-Wrap time <1 minute
  8. I-Share best customer intro
  9. I-Cst over 95
  10. I-#1 on the team
  11. I-Rebuttal someone that said no to MOAT
  12. B-3 Excellent surveys in one day
  13. O-Thank 5 customers for their tenure
  14. G-100% Proficient for the month
  15. G-Have a customer thank you by name
  16. B-Share best MOAT pitch with team
  17. B-Deescalate one call with solution
  18. N-5 text alerts one day
  19. G-5 calls in a row with no hold
  20. O-Comp call
  21. N-Answer pop quiz question in team chat
  22. N-End 3 calls with have a excellent ...
  23. O-Hold time > 120
  24. G-CPD of 70