Send funny gif in team chat Rebuttal someone that said no to MOAT Share best MOAT pitch with team 100% Proficient for the month 5 calls in a row with no hold End 3 calls with have a excellent ... Have a customer thank you by name Share favorite call of day by 6 pm in Webex Deescalate one call with solution Compliment team mate Answer pop quiz question in team chat A call in live monitor #1 on the team Hold time > 120 Share best customer intro CPD of 70 Comp call 5 text alerts one day Thank 5 customers for their tenure Cst over 95 Green CST AND CAT Wrap time <1 minute Get 3 MOATS in one day 3 Excellent surveys in one day Send funny gif in team chat Rebuttal someone that said no to MOAT Share best MOAT pitch with team 100% Proficient for the month 5 calls in a row with no hold End 3 calls with have a excellent ... Have a customer thank you by name Share favorite call of day by 6 pm in Webex Deescalate one call with solution Compliment team mate Answer pop quiz question in team chat A call in live monitor #1 on the team Hold time > 120 Share best customer intro CPD of 70 Comp call 5 text alerts one day Thank 5 customers for their tenure Cst over 95 Green CST AND CAT Wrap time <1 minute Get 3 MOATS in one day 3 Excellent surveys in one day
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Send funny gif in team chat
I-Rebuttal someone that said no to MOAT
B-Share best MOAT pitch with team
G-100% Proficient for the month
G-5 calls in a row with no hold
N-End 3 calls with have a excellent ...
G-Have a customer thank you by name
G-Share favorite call of day by 6 pm in Webex
B-Deescalate one call with solution
O-Compliment team mate
N-Answer pop quiz question in team chat
O-A call in live monitor
I-#1 on the team
O-Hold time > 120
I-Share best customer intro
G-CPD of 70
O-Comp call
N-5 text alerts one day
O-Thank 5 customers for their tenure
I-Cst over 95
I-Green CST AND CAT
N-Wrap time <1 minute
B-Get 3 MOATS in one day
B-3 Excellent surveys in one day