Share best customer intro Have a customer thank you by name A call in live monitor Share favorite call of day by 6 pm in Webex CPD of 70 5 text alerts one day 100% Proficient for the month Get 3 MOATS in one day Comp call #1 on the team Share best MOAT pitch with team 3 Excellent surveys in one day Thank 5 customers for their tenure Hold time > 120 Rebuttal someone that said no to MOAT Answer pop quiz question in team chat Cst over 95 5 calls in a row with no hold Deescalate one call with solution Send funny gif in team chat End 3 calls with have a excellent ... Compliment team mate Wrap time <1 minute Green CST AND CAT Share best customer intro Have a customer thank you by name A call in live monitor Share favorite call of day by 6 pm in Webex CPD of 70 5 text alerts one day 100% Proficient for the month Get 3 MOATS in one day Comp call #1 on the team Share best MOAT pitch with team 3 Excellent surveys in one day Thank 5 customers for their tenure Hold time > 120 Rebuttal someone that said no to MOAT Answer pop quiz question in team chat Cst over 95 5 calls in a row with no hold Deescalate one call with solution Send funny gif in team chat End 3 calls with have a excellent ... Compliment team mate Wrap time <1 minute Green CST AND CAT
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Share best customer intro
G-Have a customer thank you by name
O-A call in live monitor
G-Share favorite call of day by 6 pm in Webex
G-CPD of 70
N-5 text alerts one day
G-100% Proficient for the month
B-Get 3 MOATS in one day
O-Comp call
I-#1 on the team
B-Share best MOAT pitch with team
B-3 Excellent surveys in one day
O-Thank 5 customers for their tenure
O-Hold time > 120
I-Rebuttal someone that said no to MOAT
N-Answer pop quiz question in team chat
I-Cst over 95
G-5 calls in a row with no hold
B-Deescalate one call with solution
B-Send funny gif in team chat
N-End 3 calls with have a excellent ...
O-Compliment team mate
N-Wrap time <1 minute
I-Green CST AND CAT