100%Proficientfor themonthHoldtime >120Have acustomerthank youby nameThank 5customersfor theirtenureGreenCST ANDCAT#1 ontheteamEnd 3 callswith havea excellent...Share bestMOATpitch withteamSharefavorite callof day by 6pm in Webex5 textalertsone dayComplimentteam mateGet 3MOATS inone dayAnswerpop quizquestion inteam chatCompcallCstover 95Sendfunny gifin teamchatRebuttalsomeonethat said noto MOAT5 calls ina row withno hold3Excellentsurveys inone daySharebestcustomerintroWraptime <1minuteCPDof 70Deescalateone callwithsolutionA callin livemonitor100%Proficientfor themonthHoldtime >120Have acustomerthank youby nameThank 5customersfor theirtenureGreenCST ANDCAT#1 ontheteamEnd 3 callswith havea excellent...Share bestMOATpitch withteamSharefavorite callof day by 6pm in Webex5 textalertsone dayComplimentteam mateGet 3MOATS inone dayAnswerpop quizquestion inteam chatCompcallCstover 95Sendfunny gifin teamchatRebuttalsomeonethat said noto MOAT5 calls ina row withno hold3Excellentsurveys inone daySharebestcustomerintroWraptime <1minuteCPDof 70Deescalateone callwithsolutionA callin livemonitor

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
G
4
O
5
I
6
I
7
N
8
B
9
G
10
N
11
O
12
B
13
N
14
O
15
I
16
B
17
I
18
G
19
B
20
I
21
N
22
G
23
B
24
O
  1. G-100% Proficient for the month
  2. O-Hold time > 120
  3. G-Have a customer thank you by name
  4. O-Thank 5 customers for their tenure
  5. I-Green CST AND CAT
  6. I-#1 on the team
  7. N-End 3 calls with have a excellent ...
  8. B-Share best MOAT pitch with team
  9. G-Share favorite call of day by 6 pm in Webex
  10. N-5 text alerts one day
  11. O-Compliment team mate
  12. B-Get 3 MOATS in one day
  13. N-Answer pop quiz question in team chat
  14. O-Comp call
  15. I-Cst over 95
  16. B-Send funny gif in team chat
  17. I-Rebuttal someone that said no to MOAT
  18. G-5 calls in a row with no hold
  19. B-3 Excellent surveys in one day
  20. I-Share best customer intro
  21. N-Wrap time <1 minute
  22. G-CPD of 70
  23. B-Deescalate one call with solution
  24. O-A call in live monitor