SharebestcustomerintroGreenCST ANDCATAnswerpop quizquestion inteam chatCompcallGet 3MOATS inone daySharefavorite callof day by 6pm in WebexDeescalateone callwithsolutionThank 5customersfor theirtenureA callin livemonitorWraptime <1minute5 calls ina row withno holdHoldtime >120Share bestMOATpitch withteamHave acustomerthank youby nameComplimentteam mateEnd 3 callswith havea excellent...3Excellentsurveys inone dayRebuttalsomeonethat said noto MOATSendfunny gifin teamchat#1 ontheteam100%Proficientfor themonth5 textalertsone dayCstover 95CPDof 70SharebestcustomerintroGreenCST ANDCATAnswerpop quizquestion inteam chatCompcallGet 3MOATS inone daySharefavorite callof day by 6pm in WebexDeescalateone callwithsolutionThank 5customersfor theirtenureA callin livemonitorWraptime <1minute5 calls ina row withno holdHoldtime >120Share bestMOATpitch withteamHave acustomerthank youby nameComplimentteam mateEnd 3 callswith havea excellent...3Excellentsurveys inone dayRebuttalsomeonethat said noto MOATSendfunny gifin teamchat#1 ontheteam100%Proficientfor themonth5 textalertsone dayCstover 95CPDof 70

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
N
4
O
5
B
6
G
7
B
8
O
9
O
10
N
11
G
12
O
13
B
14
G
15
O
16
N
17
B
18
I
19
B
20
I
21
G
22
N
23
I
24
G
  1. I-Share best customer intro
  2. I-Green CST AND CAT
  3. N-Answer pop quiz question in team chat
  4. O-Comp call
  5. B-Get 3 MOATS in one day
  6. G-Share favorite call of day by 6 pm in Webex
  7. B-Deescalate one call with solution
  8. O-Thank 5 customers for their tenure
  9. O-A call in live monitor
  10. N-Wrap time <1 minute
  11. G-5 calls in a row with no hold
  12. O-Hold time > 120
  13. B-Share best MOAT pitch with team
  14. G-Have a customer thank you by name
  15. O-Compliment team mate
  16. N-End 3 calls with have a excellent ...
  17. B-3 Excellent surveys in one day
  18. I-Rebuttal someone that said no to MOAT
  19. B-Send funny gif in team chat
  20. I-#1 on the team
  21. G-100% Proficient for the month
  22. N-5 text alerts one day
  23. I-Cst over 95
  24. G-CPD of 70