Sendfunny gifin teamchat3Excellentsurveys inone dayAnswerpop quizquestion inteam chatHave acustomerthank youby nameGet 3MOATS inone dayCompcall5 calls ina row withno holdThank 5customersfor theirtenureGreenCST ANDCAT5 textalertsone dayWraptime <1minuteA callin livemonitorCstover 95End 3 callswith havea excellent...CPDof 70#1 ontheteamDeescalateone callwithsolutionSharefavorite callof day by 6pm in Webex100%Proficientfor themonthComplimentteam mateShare bestMOATpitch withteamHoldtime >120SharebestcustomerintroRebuttalsomeonethat said noto MOATSendfunny gifin teamchat3Excellentsurveys inone dayAnswerpop quizquestion inteam chatHave acustomerthank youby nameGet 3MOATS inone dayCompcall5 calls ina row withno holdThank 5customersfor theirtenureGreenCST ANDCAT5 textalertsone dayWraptime <1minuteA callin livemonitorCstover 95End 3 callswith havea excellent...CPDof 70#1 ontheteamDeescalateone callwithsolutionSharefavorite callof day by 6pm in Webex100%Proficientfor themonthComplimentteam mateShare bestMOATpitch withteamHoldtime >120SharebestcustomerintroRebuttalsomeonethat said noto MOAT

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
N
4
G
5
B
6
O
7
G
8
O
9
I
10
N
11
N
12
O
13
I
14
N
15
G
16
I
17
B
18
G
19
G
20
O
21
B
22
O
23
I
24
I
  1. B-Send funny gif in team chat
  2. B-3 Excellent surveys in one day
  3. N-Answer pop quiz question in team chat
  4. G-Have a customer thank you by name
  5. B-Get 3 MOATS in one day
  6. O-Comp call
  7. G-5 calls in a row with no hold
  8. O-Thank 5 customers for their tenure
  9. I-Green CST AND CAT
  10. N-5 text alerts one day
  11. N-Wrap time <1 minute
  12. O-A call in live monitor
  13. I-Cst over 95
  14. N-End 3 calls with have a excellent ...
  15. G-CPD of 70
  16. I-#1 on the team
  17. B-Deescalate one call with solution
  18. G-Share favorite call of day by 6 pm in Webex
  19. G-100% Proficient for the month
  20. O-Compliment team mate
  21. B-Share best MOAT pitch with team
  22. O-Hold time > 120
  23. I-Share best customer intro
  24. I-Rebuttal someone that said no to MOAT