Send funny gif in team chat Cst over 95 Comp call 5 calls in a row with no hold #1 on the team CPD of 70 Share favorite call of day by 6 pm in Webex 5 text alerts one day 100% Proficient for the month Rebuttal someone that said no to MOAT A call in live monitor End 3 calls with have a excellent ... Green CST AND CAT Hold time > 120 Share best MOAT pitch with team Wrap time <1 minute Compliment team mate Get 3 MOATS in one day Have a customer thank you by name Share best customer intro Deescalate one call with solution Thank 5 customers for their tenure Answer pop quiz question in team chat 3 Excellent surveys in one day Send funny gif in team chat Cst over 95 Comp call 5 calls in a row with no hold #1 on the team CPD of 70 Share favorite call of day by 6 pm in Webex 5 text alerts one day 100% Proficient for the month Rebuttal someone that said no to MOAT A call in live monitor End 3 calls with have a excellent ... Green CST AND CAT Hold time > 120 Share best MOAT pitch with team Wrap time <1 minute Compliment team mate Get 3 MOATS in one day Have a customer thank you by name Share best customer intro Deescalate one call with solution Thank 5 customers for their tenure Answer pop quiz question in team chat 3 Excellent surveys in one day
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Send funny gif in team chat
I-Cst over 95
O-Comp call
G-5 calls in a row with no hold
I-#1 on the team
G-CPD of 70
G-Share favorite call of day by 6 pm in Webex
N-5 text alerts one day
G-100% Proficient for the month
I-Rebuttal someone that said no to MOAT
O-A call in live monitor
N-End 3 calls with have a excellent ...
I-Green CST AND CAT
O-Hold time > 120
B-Share best MOAT pitch with team
N-Wrap time <1 minute
O-Compliment team mate
B-Get 3 MOATS in one day
G-Have a customer thank you by name
I-Share best customer intro
B-Deescalate one call with solution
O-Thank 5 customers for their tenure
N-Answer pop quiz question in team chat
B-3 Excellent surveys in one day