Holdtime >1203Excellentsurveys inone daySharefavorite callof day by 6pm in WebexShare bestMOATpitch withteamRebuttalsomeonethat said noto MOAT100%Proficientfor themonthSharebestcustomerintro#1 ontheteamEnd 3 callswith havea excellent...Complimentteam mateSendfunny gifin teamchatWraptime <1minuteDeescalateone callwithsolution5 textalertsone dayThank 5customersfor theirtenureCompcallA callin livemonitorGet 3MOATS inone dayHave acustomerthank youby nameAnswerpop quizquestion inteam chatGreenCST ANDCATCstover 95CPDof 705 calls ina row withno holdHoldtime >1203Excellentsurveys inone daySharefavorite callof day by 6pm in WebexShare bestMOATpitch withteamRebuttalsomeonethat said noto MOAT100%Proficientfor themonthSharebestcustomerintro#1 ontheteamEnd 3 callswith havea excellent...Complimentteam mateSendfunny gifin teamchatWraptime <1minuteDeescalateone callwithsolution5 textalertsone dayThank 5customersfor theirtenureCompcallA callin livemonitorGet 3MOATS inone dayHave acustomerthank youby nameAnswerpop quizquestion inteam chatGreenCST ANDCATCstover 95CPDof 705 calls ina row withno hold

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
G
4
B
5
I
6
G
7
I
8
I
9
N
10
O
11
B
12
N
13
B
14
N
15
O
16
O
17
O
18
B
19
G
20
N
21
I
22
I
23
G
24
G
  1. O-Hold time > 120
  2. B-3 Excellent surveys in one day
  3. G-Share favorite call of day by 6 pm in Webex
  4. B-Share best MOAT pitch with team
  5. I-Rebuttal someone that said no to MOAT
  6. G-100% Proficient for the month
  7. I-Share best customer intro
  8. I-#1 on the team
  9. N-End 3 calls with have a excellent ...
  10. O-Compliment team mate
  11. B-Send funny gif in team chat
  12. N-Wrap time <1 minute
  13. B-Deescalate one call with solution
  14. N-5 text alerts one day
  15. O-Thank 5 customers for their tenure
  16. O-Comp call
  17. O-A call in live monitor
  18. B-Get 3 MOATS in one day
  19. G-Have a customer thank you by name
  20. N-Answer pop quiz question in team chat
  21. I-Green CST AND CAT
  22. I-Cst over 95
  23. G-CPD of 70
  24. G-5 calls in a row with no hold