Cstover 95A callin livemonitorEnd 3 callswith havea excellent...100%Proficientfor themonthCompcallThank 5customersfor theirtenureGet 3MOATS inone day5 textalertsone dayDeescalateone callwithsolutionHoldtime >120Sharefavorite callof day by 6pm in WebexShare bestMOATpitch withteam5 calls ina row withno holdHave acustomerthank youby nameSharebestcustomerintroComplimentteam mateWraptime <1minuteRebuttalsomeonethat said noto MOATCPDof 70#1 ontheteamAnswerpop quizquestion inteam chatSendfunny gifin teamchatGreenCST ANDCAT3Excellentsurveys inone dayCstover 95A callin livemonitorEnd 3 callswith havea excellent...100%Proficientfor themonthCompcallThank 5customersfor theirtenureGet 3MOATS inone day5 textalertsone dayDeescalateone callwithsolutionHoldtime >120Sharefavorite callof day by 6pm in WebexShare bestMOATpitch withteam5 calls ina row withno holdHave acustomerthank youby nameSharebestcustomerintroComplimentteam mateWraptime <1minuteRebuttalsomeonethat said noto MOATCPDof 70#1 ontheteamAnswerpop quizquestion inteam chatSendfunny gifin teamchatGreenCST ANDCAT3Excellentsurveys inone day

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
N
4
G
5
O
6
O
7
B
8
N
9
B
10
O
11
G
12
B
13
G
14
G
15
I
16
O
17
N
18
I
19
G
20
I
21
N
22
B
23
I
24
B
  1. I-Cst over 95
  2. O-A call in live monitor
  3. N-End 3 calls with have a excellent ...
  4. G-100% Proficient for the month
  5. O-Comp call
  6. O-Thank 5 customers for their tenure
  7. B-Get 3 MOATS in one day
  8. N-5 text alerts one day
  9. B-Deescalate one call with solution
  10. O-Hold time > 120
  11. G-Share favorite call of day by 6 pm in Webex
  12. B-Share best MOAT pitch with team
  13. G-5 calls in a row with no hold
  14. G-Have a customer thank you by name
  15. I-Share best customer intro
  16. O-Compliment team mate
  17. N-Wrap time <1 minute
  18. I-Rebuttal someone that said no to MOAT
  19. G-CPD of 70
  20. I-#1 on the team
  21. N-Answer pop quiz question in team chat
  22. B-Send funny gif in team chat
  23. I-Green CST AND CAT
  24. B-3 Excellent surveys in one day