5 textalertsone dayHoldtime >120SharebestcustomerintroCstover 95Sharefavorite callof day by 6pm in WebexGet 3MOATS inone dayAnswerpop quizquestion inteam chat#1 ontheteamEnd 3 callswith havea excellent...100%Proficientfor themonthShare bestMOATpitch withteam3Excellentsurveys inone dayA callin livemonitorComplimentteam mate5 calls ina row withno holdCPDof 70Rebuttalsomeonethat said noto MOATHave acustomerthank youby nameWraptime <1minuteThank 5customersfor theirtenureSendfunny gifin teamchatCompcallGreenCST ANDCATDeescalateone callwithsolution5 textalertsone dayHoldtime >120SharebestcustomerintroCstover 95Sharefavorite callof day by 6pm in WebexGet 3MOATS inone dayAnswerpop quizquestion inteam chat#1 ontheteamEnd 3 callswith havea excellent...100%Proficientfor themonthShare bestMOATpitch withteam3Excellentsurveys inone dayA callin livemonitorComplimentteam mate5 calls ina row withno holdCPDof 70Rebuttalsomeonethat said noto MOATHave acustomerthank youby nameWraptime <1minuteThank 5customersfor theirtenureSendfunny gifin teamchatCompcallGreenCST ANDCATDeescalateone callwithsolution

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
I
4
I
5
G
6
B
7
N
8
I
9
N
10
G
11
B
12
B
13
O
14
O
15
G
16
G
17
I
18
G
19
N
20
O
21
B
22
O
23
I
24
B
  1. N-5 text alerts one day
  2. O-Hold time > 120
  3. I-Share best customer intro
  4. I-Cst over 95
  5. G-Share favorite call of day by 6 pm in Webex
  6. B-Get 3 MOATS in one day
  7. N-Answer pop quiz question in team chat
  8. I-#1 on the team
  9. N-End 3 calls with have a excellent ...
  10. G-100% Proficient for the month
  11. B-Share best MOAT pitch with team
  12. B-3 Excellent surveys in one day
  13. O-A call in live monitor
  14. O-Compliment team mate
  15. G-5 calls in a row with no hold
  16. G-CPD of 70
  17. I-Rebuttal someone that said no to MOAT
  18. G-Have a customer thank you by name
  19. N-Wrap time <1 minute
  20. O-Thank 5 customers for their tenure
  21. B-Send funny gif in team chat
  22. O-Comp call
  23. I-Green CST AND CAT
  24. B-Deescalate one call with solution