5 textalertsone day100%Proficientfor themonthEnd 3 callswith havea excellent...Have acustomerthank youby name5 calls ina row withno holdA callin livemonitorAnswerpop quizquestion inteam chatGet 3MOATS inone dayGreenCST ANDCATCstover 953Excellentsurveys inone dayShare bestMOATpitch withteamThank 5customersfor theirtenureDeescalateone callwithsolutionWraptime <1minuteSendfunny gifin teamchatHoldtime >120CompcallCPDof 70SharebestcustomerintroSharefavorite callof day by 6pm in WebexRebuttalsomeonethat said noto MOATComplimentteam mate#1 ontheteam5 textalertsone day100%Proficientfor themonthEnd 3 callswith havea excellent...Have acustomerthank youby name5 calls ina row withno holdA callin livemonitorAnswerpop quizquestion inteam chatGet 3MOATS inone dayGreenCST ANDCATCstover 953Excellentsurveys inone dayShare bestMOATpitch withteamThank 5customersfor theirtenureDeescalateone callwithsolutionWraptime <1minuteSendfunny gifin teamchatHoldtime >120CompcallCPDof 70SharebestcustomerintroSharefavorite callof day by 6pm in WebexRebuttalsomeonethat said noto MOATComplimentteam mate#1 ontheteam

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
N
4
G
5
G
6
O
7
N
8
B
9
I
10
I
11
B
12
B
13
O
14
B
15
N
16
B
17
O
18
O
19
G
20
I
21
G
22
I
23
O
24
I
  1. N-5 text alerts one day
  2. G-100% Proficient for the month
  3. N-End 3 calls with have a excellent ...
  4. G-Have a customer thank you by name
  5. G-5 calls in a row with no hold
  6. O-A call in live monitor
  7. N-Answer pop quiz question in team chat
  8. B-Get 3 MOATS in one day
  9. I-Green CST AND CAT
  10. I-Cst over 95
  11. B-3 Excellent surveys in one day
  12. B-Share best MOAT pitch with team
  13. O-Thank 5 customers for their tenure
  14. B-Deescalate one call with solution
  15. N-Wrap time <1 minute
  16. B-Send funny gif in team chat
  17. O-Hold time > 120
  18. O-Comp call
  19. G-CPD of 70
  20. I-Share best customer intro
  21. G-Share favorite call of day by 6 pm in Webex
  22. I-Rebuttal someone that said no to MOAT
  23. O-Compliment team mate
  24. I-#1 on the team