Wraptime <1minuteCPDof 70Have acustomerthank youby nameCompcallGet 3MOATS inone dayComplimentteam mate#1 ontheteamThank 5customersfor theirtenureEnd 3 callswith havea excellent...Sharefavorite callof day by 6pm in WebexRebuttalsomeonethat said noto MOATSharebestcustomerintro5 textalertsone day5 calls ina row withno holdDeescalateone callwithsolutionSendfunny gifin teamchatHoldtime >120Cstover 95Answerpop quizquestion inteam chatA callin livemonitorGreenCST ANDCAT3Excellentsurveys inone dayShare bestMOATpitch withteam100%Proficientfor themonthWraptime <1minuteCPDof 70Have acustomerthank youby nameCompcallGet 3MOATS inone dayComplimentteam mate#1 ontheteamThank 5customersfor theirtenureEnd 3 callswith havea excellent...Sharefavorite callof day by 6pm in WebexRebuttalsomeonethat said noto MOATSharebestcustomerintro5 textalertsone day5 calls ina row withno holdDeescalateone callwithsolutionSendfunny gifin teamchatHoldtime >120Cstover 95Answerpop quizquestion inteam chatA callin livemonitorGreenCST ANDCAT3Excellentsurveys inone dayShare bestMOATpitch withteam100%Proficientfor themonth

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
G
4
O
5
B
6
O
7
I
8
O
9
N
10
G
11
I
12
I
13
N
14
G
15
B
16
B
17
O
18
I
19
N
20
O
21
I
22
B
23
B
24
G
  1. N-Wrap time <1 minute
  2. G-CPD of 70
  3. G-Have a customer thank you by name
  4. O-Comp call
  5. B-Get 3 MOATS in one day
  6. O-Compliment team mate
  7. I-#1 on the team
  8. O-Thank 5 customers for their tenure
  9. N-End 3 calls with have a excellent ...
  10. G-Share favorite call of day by 6 pm in Webex
  11. I-Rebuttal someone that said no to MOAT
  12. I-Share best customer intro
  13. N-5 text alerts one day
  14. G-5 calls in a row with no hold
  15. B-Deescalate one call with solution
  16. B-Send funny gif in team chat
  17. O-Hold time > 120
  18. I-Cst over 95
  19. N-Answer pop quiz question in team chat
  20. O-A call in live monitor
  21. I-Green CST AND CAT
  22. B-3 Excellent surveys in one day
  23. B-Share best MOAT pitch with team
  24. G-100% Proficient for the month