Have acustomerthank youby name5 calls ina row withno hold100%Proficientfor themonthCompcallSharebestcustomerintroSendfunny gifin teamchatWraptime <1minute#1 ontheteamThank 5customersfor theirtenureGet 3MOATS inone daySharefavorite callof day by 6pm in WebexGreenCST ANDCAT5 textalertsone day3Excellentsurveys inone dayHoldtime >120Complimentteam mateShare bestMOATpitch withteamAnswerpop quizquestion inteam chatCPDof 70A callin livemonitorRebuttalsomeonethat said noto MOATEnd 3 callswith havea excellent...Cstover 95Deescalateone callwithsolutionHave acustomerthank youby name5 calls ina row withno hold100%Proficientfor themonthCompcallSharebestcustomerintroSendfunny gifin teamchatWraptime <1minute#1 ontheteamThank 5customersfor theirtenureGet 3MOATS inone daySharefavorite callof day by 6pm in WebexGreenCST ANDCAT5 textalertsone day3Excellentsurveys inone dayHoldtime >120Complimentteam mateShare bestMOATpitch withteamAnswerpop quizquestion inteam chatCPDof 70A callin livemonitorRebuttalsomeonethat said noto MOATEnd 3 callswith havea excellent...Cstover 95Deescalateone callwithsolution

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
G
4
O
5
I
6
B
7
N
8
I
9
O
10
B
11
G
12
I
13
N
14
B
15
O
16
O
17
B
18
N
19
G
20
O
21
I
22
N
23
I
24
B
  1. G-Have a customer thank you by name
  2. G-5 calls in a row with no hold
  3. G-100% Proficient for the month
  4. O-Comp call
  5. I-Share best customer intro
  6. B-Send funny gif in team chat
  7. N-Wrap time <1 minute
  8. I-#1 on the team
  9. O-Thank 5 customers for their tenure
  10. B-Get 3 MOATS in one day
  11. G-Share favorite call of day by 6 pm in Webex
  12. I-Green CST AND CAT
  13. N-5 text alerts one day
  14. B-3 Excellent surveys in one day
  15. O-Hold time > 120
  16. O-Compliment team mate
  17. B-Share best MOAT pitch with team
  18. N-Answer pop quiz question in team chat
  19. G-CPD of 70
  20. O-A call in live monitor
  21. I-Rebuttal someone that said no to MOAT
  22. N-End 3 calls with have a excellent ...
  23. I-Cst over 95
  24. B-Deescalate one call with solution