This bingo card has 25 words: Make a customer smile, Meet two customers who are former partners (ex-employees of Syosset do not count), Meet a customer who speaks three languages, Thank 10 customers in one shift before they thank you, Recommend a drink to a customer that they enjoy, Unironically talk about the weather with a customer, Start up an extended conversation with a customer while they are waiting for their drinks/food, Create a running/ inside joke with a regular, Upsell 5 customers on food within one shift, Anticipate customer needs ten times in one shift (ex: giving a tray before they ask for one, giving a bag before they ask for one), Upsell three customers on drink size within one shift, Have a conversation with a curbside customer, Receive a compliment about your customer service, Ask a customer about their plans for the day/weekend and create an extended conversation (> 2 min), Make a customer laugh, Make conversation with a customer where they show you pictures of their pets/children, Sell three of our "secret menu" drinks in one shift, Learn the names of a customer's loved ones (spouse, kids, etc.) and ask how they are doing, Get ten customers to follow our Instagram and follow them back, Greet a customer who is looking at the cups rack and make recommendations or upsell, Come up with an inventive idea to increase customer connection, Compliment a customer's accessory (mask, bag, glasses, etc.), Meet customers who teach at each educational level (pre-K, elementary, middle, high, college), Greet ten customers by name within one shift and Meet three customers who are different types of doctors.
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