Meet acustomerwho speaksthreelanguagesMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Have aconversationwith acurbsidecustomerUpsell threecustomerson drink sizewithin oneshiftThank 10customers inone shiftbefore theythank youGet tencustomers tofollow ourInstagram andfollow thembackSell three ofour "secretmenu" drinksin one shiftMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenMake acustomerlaughStart up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodGreet tencustomersby namewithin oneshiftRecommenda drink to acustomerthat theyenjoyUpsell 5customerson foodwithin oneshiftMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Complimenta customer'saccessory(mask, bag,glasses, etc.)Anticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Create arunning/inside jokewith aregularMeet threecustomerswho aredifferent typesof doctorsUnironicallytalk aboutthe weatherwith acustomerAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Make acustomersmileLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingReceive acomplimentabout yourcustomerserviceCome up withan inventiveidea to increasecustomerconnectionGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellMeet acustomerwho speaksthreelanguagesMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Have aconversationwith acurbsidecustomerUpsell threecustomerson drink sizewithin oneshiftThank 10customers inone shiftbefore theythank youGet tencustomers tofollow ourInstagram andfollow thembackSell three ofour "secretmenu" drinksin one shiftMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenMake acustomerlaughStart up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodGreet tencustomersby namewithin oneshiftRecommenda drink to acustomerthat theyenjoyUpsell 5customerson foodwithin oneshiftMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Complimenta customer'saccessory(mask, bag,glasses, etc.)Anticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Create arunning/inside jokewith aregularMeet threecustomerswho aredifferent typesof doctorsUnironicallytalk aboutthe weatherwith acustomerAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Make acustomersmileLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingReceive acomplimentabout yourcustomerserviceCome up withan inventiveidea to increasecustomerconnectionGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsell

Customer Connection Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Meet a customer who speaks three languages
  2. Meet two customers who are former partners (ex-employees of Syosset do not count)
  3. Have a conversation with a curbside customer
  4. Upsell three customers on drink size within one shift
  5. Thank 10 customers in one shift before they thank you
  6. Get ten customers to follow our Instagram and follow them back
  7. Sell three of our "secret menu" drinks in one shift
  8. Make conversation with a customer where they show you pictures of their pets/children
  9. Make a customer laugh
  10. Start up an extended conversation with a customer while they are waiting for their drinks/food
  11. Greet ten customers by name within one shift
  12. Recommend a drink to a customer that they enjoy
  13. Upsell 5 customers on food within one shift
  14. Meet customers who teach at each educational level (pre-K, elementary, middle, high, college)
  15. Compliment a customer's accessory (mask, bag, glasses, etc.)
  16. Anticipate customer needs ten times in one shift (ex: giving a tray before they ask for one, giving a bag before they ask for one)
  17. Create a running/ inside joke with a regular
  18. Meet three customers who are different types of doctors
  19. Unironically talk about the weather with a customer
  20. Ask a customer about their plans for the day/weekend and create an extended conversation (> 2 min)
  21. Make a customer smile
  22. Learn the names of a customer's loved ones (spouse, kids, etc.) and ask how they are doing
  23. Receive a compliment about your customer service
  24. Come up with an inventive idea to increase customer connection
  25. Greet a customer who is looking at the cups rack and make recommendations or upsell