Greet a customerwho is looking atthe cups rack andmakerecommendationsor upsellMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Thank 10customers inone shiftbefore theythank youReceive acomplimentabout yourcustomerserviceGreet tencustomersby namewithin oneshiftGet tencustomers tofollow ourInstagram andfollow thembackRecommenda drink to acustomerthat theyenjoyMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Meet acustomerwho speaksthreelanguagesSell three ofour "secretmenu" drinksin one shiftMake acustomersmileHave aconversationwith acurbsidecustomerAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Come up withan inventiveidea to increasecustomerconnectionMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenMake acustomerlaughUpsell threecustomerson drink sizewithin oneshiftLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingComplimenta customer'saccessory(mask, bag,glasses, etc.)Anticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Start up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodMeet threecustomerswho aredifferent typesof doctorsUpsell 5customerson foodwithin oneshiftUnironicallytalk aboutthe weatherwith acustomerCreate arunning/inside jokewith aregularGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Thank 10customers inone shiftbefore theythank youReceive acomplimentabout yourcustomerserviceGreet tencustomersby namewithin oneshiftGet tencustomers tofollow ourInstagram andfollow thembackRecommenda drink to acustomerthat theyenjoyMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Meet acustomerwho speaksthreelanguagesSell three ofour "secretmenu" drinksin one shiftMake acustomersmileHave aconversationwith acurbsidecustomerAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Come up withan inventiveidea to increasecustomerconnectionMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenMake acustomerlaughUpsell threecustomerson drink sizewithin oneshiftLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingComplimenta customer'saccessory(mask, bag,glasses, etc.)Anticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Start up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodMeet threecustomerswho aredifferent typesof doctorsUpsell 5customerson foodwithin oneshiftUnironicallytalk aboutthe weatherwith acustomerCreate arunning/inside jokewith aregular

Customer Connection Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Greet a customer who is looking at the cups rack and make recommendations or upsell
  2. Meet two customers who are former partners (ex-employees of Syosset do not count)
  3. Thank 10 customers in one shift before they thank you
  4. Receive a compliment about your customer service
  5. Greet ten customers by name within one shift
  6. Get ten customers to follow our Instagram and follow them back
  7. Recommend a drink to a customer that they enjoy
  8. Meet customers who teach at each educational level (pre-K, elementary, middle, high, college)
  9. Meet a customer who speaks three languages
  10. Sell three of our "secret menu" drinks in one shift
  11. Make a customer smile
  12. Have a conversation with a curbside customer
  13. Ask a customer about their plans for the day/weekend and create an extended conversation (> 2 min)
  14. Come up with an inventive idea to increase customer connection
  15. Make conversation with a customer where they show you pictures of their pets/children
  16. Make a customer laugh
  17. Upsell three customers on drink size within one shift
  18. Learn the names of a customer's loved ones (spouse, kids, etc.) and ask how they are doing
  19. Compliment a customer's accessory (mask, bag, glasses, etc.)
  20. Anticipate customer needs ten times in one shift (ex: giving a tray before they ask for one, giving a bag before they ask for one)
  21. Start up an extended conversation with a customer while they are waiting for their drinks/food
  22. Meet three customers who are different types of doctors
  23. Upsell 5 customers on food within one shift
  24. Unironically talk about the weather with a customer
  25. Create a running/ inside joke with a regular