Make acustomersmileStart up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodMake acustomerlaughAnticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Meet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Complimenta customer'saccessory(mask, bag,glasses, etc.)Create arunning/inside jokewith aregularRecommenda drink to acustomerthat theyenjoySell three ofour "secretmenu" drinksin one shiftLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingHave aconversationwith acurbsidecustomerReceive acomplimentabout yourcustomerserviceMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Come up withan inventiveidea to increasecustomerconnectionMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenUpsell threecustomerson drink sizewithin oneshiftGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellUnironicallytalk aboutthe weatherwith acustomerMeet acustomerwho speaksthreelanguagesAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Greet tencustomersby namewithin oneshiftGet tencustomers tofollow ourInstagram andfollow thembackThank 10customers inone shiftbefore theythank youUpsell 5customerson foodwithin oneshiftMeet threecustomerswho aredifferent typesof doctorsMake acustomersmileStart up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodMake acustomerlaughAnticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Meet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Complimenta customer'saccessory(mask, bag,glasses, etc.)Create arunning/inside jokewith aregularRecommenda drink to acustomerthat theyenjoySell three ofour "secretmenu" drinksin one shiftLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingHave aconversationwith acurbsidecustomerReceive acomplimentabout yourcustomerserviceMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Come up withan inventiveidea to increasecustomerconnectionMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenUpsell threecustomerson drink sizewithin oneshiftGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellUnironicallytalk aboutthe weatherwith acustomerMeet acustomerwho speaksthreelanguagesAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Greet tencustomersby namewithin oneshiftGet tencustomers tofollow ourInstagram andfollow thembackThank 10customers inone shiftbefore theythank youUpsell 5customerson foodwithin oneshiftMeet threecustomerswho aredifferent typesof doctors

Customer Connection Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a customer smile
  2. Start up an extended conversation with a customer while they are waiting for their drinks/food
  3. Make a customer laugh
  4. Anticipate customer needs ten times in one shift (ex: giving a tray before they ask for one, giving a bag before they ask for one)
  5. Meet customers who teach at each educational level (pre-K, elementary, middle, high, college)
  6. Compliment a customer's accessory (mask, bag, glasses, etc.)
  7. Create a running/ inside joke with a regular
  8. Recommend a drink to a customer that they enjoy
  9. Sell three of our "secret menu" drinks in one shift
  10. Learn the names of a customer's loved ones (spouse, kids, etc.) and ask how they are doing
  11. Have a conversation with a curbside customer
  12. Receive a compliment about your customer service
  13. Meet two customers who are former partners (ex-employees of Syosset do not count)
  14. Come up with an inventive idea to increase customer connection
  15. Make conversation with a customer where they show you pictures of their pets/children
  16. Upsell three customers on drink size within one shift
  17. Greet a customer who is looking at the cups rack and make recommendations or upsell
  18. Unironically talk about the weather with a customer
  19. Meet a customer who speaks three languages
  20. Ask a customer about their plans for the day/weekend and create an extended conversation (> 2 min)
  21. Greet ten customers by name within one shift
  22. Get ten customers to follow our Instagram and follow them back
  23. Thank 10 customers in one shift before they thank you
  24. Upsell 5 customers on food within one shift
  25. Meet three customers who are different types of doctors