(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ask a customer about their plans for the day/weekend and create an extended conversation (> 2 min)
Recommend a drink to a customer that they enjoy
Receive a compliment about your customer service
Greet ten customers by name within one shift
Meet three customers who are different types of doctors
Get ten customers to follow our Instagram and follow them back
Upsell three customers on drink size within one shift
Unironically talk about the weather with a customer
Meet a customer who speaks three languages
Create a running/ inside joke with a regular
Sell three of our "secret menu" drinks in one shift
Thank 10 customers in one shift before they thank you
Greet a customer who is looking at the cups rack and make recommendations or upsell
Meet customers who teach at each educational level (pre-K, elementary, middle, high, college)
Start up an extended conversation with a customer while they are waiting for their drinks/food
Have a conversation with a curbside customer
Come up with an inventive idea to increase customer connection
Make a customer laugh
Anticipate customer needs ten times in one shift (ex: giving a tray before they ask for one, giving a bag before they ask for one)
Meet two customers who are former partners (ex-employees of Syosset do not count)
Upsell 5 customers on food within one shift
Make conversation with a customer where they show you pictures of their pets/children
Compliment a customer's accessory (mask, bag, glasses, etc.)
Learn the names of a customer's loved ones (spouse, kids, etc.) and ask how they are doing
