Meet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Ask a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Unironicallytalk aboutthe weatherwith acustomerMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Recommenda drink to acustomerthat theyenjoyHave aconversationwith acurbsidecustomerStart up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenMeet acustomerwho speaksthreelanguagesLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingThank 10customers inone shiftbefore theythank youCome up withan inventiveidea to increasecustomerconnectionCreate arunning/inside jokewith aregularMeet threecustomerswho aredifferent typesof doctorsMake acustomerlaughGreet tencustomersby namewithin oneshiftUpsell 5customerson foodwithin oneshiftGet tencustomers tofollow ourInstagram andfollow thembackAnticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Sell three ofour "secretmenu" drinksin one shiftComplimenta customer'saccessory(mask, bag,glasses, etc.)Make acustomersmileUpsell threecustomerson drink sizewithin oneshiftReceive acomplimentabout yourcustomerserviceGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Ask a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Unironicallytalk aboutthe weatherwith acustomerMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Recommenda drink to acustomerthat theyenjoyHave aconversationwith acurbsidecustomerStart up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenMeet acustomerwho speaksthreelanguagesLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingThank 10customers inone shiftbefore theythank youCome up withan inventiveidea to increasecustomerconnectionCreate arunning/inside jokewith aregularMeet threecustomerswho aredifferent typesof doctorsMake acustomerlaughGreet tencustomersby namewithin oneshiftUpsell 5customerson foodwithin oneshiftGet tencustomers tofollow ourInstagram andfollow thembackAnticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Sell three ofour "secretmenu" drinksin one shiftComplimenta customer'saccessory(mask, bag,glasses, etc.)Make acustomersmileUpsell threecustomerson drink sizewithin oneshiftReceive acomplimentabout yourcustomerserviceGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsell

Customer Connection Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Meet customers who teach at each educational level (pre-K, elementary, middle, high, college)
  2. Ask a customer about their plans for the day/weekend and create an extended conversation (> 2 min)
  3. Unironically talk about the weather with a customer
  4. Meet two customers who are former partners (ex-employees of Syosset do not count)
  5. Recommend a drink to a customer that they enjoy
  6. Have a conversation with a curbside customer
  7. Start up an extended conversation with a customer while they are waiting for their drinks/food
  8. Make conversation with a customer where they show you pictures of their pets/children
  9. Meet a customer who speaks three languages
  10. Learn the names of a customer's loved ones (spouse, kids, etc.) and ask how they are doing
  11. Thank 10 customers in one shift before they thank you
  12. Come up with an inventive idea to increase customer connection
  13. Create a running/ inside joke with a regular
  14. Meet three customers who are different types of doctors
  15. Make a customer laugh
  16. Greet ten customers by name within one shift
  17. Upsell 5 customers on food within one shift
  18. Get ten customers to follow our Instagram and follow them back
  19. Anticipate customer needs ten times in one shift (ex: giving a tray before they ask for one, giving a bag before they ask for one)
  20. Sell three of our "secret menu" drinks in one shift
  21. Compliment a customer's accessory (mask, bag, glasses, etc.)
  22. Make a customer smile
  23. Upsell three customers on drink size within one shift
  24. Receive a compliment about your customer service
  25. Greet a customer who is looking at the cups rack and make recommendations or upsell