Make acustomersmileMeet threecustomerswho aredifferent typesof doctorsSell three ofour "secretmenu" drinksin one shiftRecommenda drink to acustomerthat theyenjoyUpsell threecustomerson drink sizewithin oneshiftMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenGet tencustomers tofollow ourInstagram andfollow thembackThank 10customers inone shiftbefore theythank youMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Unironicallytalk aboutthe weatherwith acustomerLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingReceive acomplimentabout yourcustomerserviceGreet tencustomersby namewithin oneshiftStart up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Greet a customerwho is looking atthe cups rack andmakerecommendationsor upsellMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Anticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Upsell 5customerson foodwithin oneshiftMeet acustomerwho speaksthreelanguagesCome up withan inventiveidea to increasecustomerconnectionComplimenta customer'saccessory(mask, bag,glasses, etc.)Have aconversationwith acurbsidecustomerCreate arunning/inside jokewith aregularMake acustomerlaughMake acustomersmileMeet threecustomerswho aredifferent typesof doctorsSell three ofour "secretmenu" drinksin one shiftRecommenda drink to acustomerthat theyenjoyUpsell threecustomerson drink sizewithin oneshiftMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenGet tencustomers tofollow ourInstagram andfollow thembackThank 10customers inone shiftbefore theythank youMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Unironicallytalk aboutthe weatherwith acustomerLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingReceive acomplimentabout yourcustomerserviceGreet tencustomersby namewithin oneshiftStart up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Greet a customerwho is looking atthe cups rack andmakerecommendationsor upsellMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Anticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Upsell 5customerson foodwithin oneshiftMeet acustomerwho speaksthreelanguagesCome up withan inventiveidea to increasecustomerconnectionComplimenta customer'saccessory(mask, bag,glasses, etc.)Have aconversationwith acurbsidecustomerCreate arunning/inside jokewith aregularMake acustomerlaugh

Customer Connection Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a customer smile
  2. Meet three customers who are different types of doctors
  3. Sell three of our "secret menu" drinks in one shift
  4. Recommend a drink to a customer that they enjoy
  5. Upsell three customers on drink size within one shift
  6. Make conversation with a customer where they show you pictures of their pets/children
  7. Get ten customers to follow our Instagram and follow them back
  8. Thank 10 customers in one shift before they thank you
  9. Meet two customers who are former partners (ex-employees of Syosset do not count)
  10. Unironically talk about the weather with a customer
  11. Learn the names of a customer's loved ones (spouse, kids, etc.) and ask how they are doing
  12. Receive a compliment about your customer service
  13. Greet ten customers by name within one shift
  14. Start up an extended conversation with a customer while they are waiting for their drinks/food
  15. Ask a customer about their plans for the day/weekend and create an extended conversation (> 2 min)
  16. Greet a customer who is looking at the cups rack and make recommendations or upsell
  17. Meet customers who teach at each educational level (pre-K, elementary, middle, high, college)
  18. Anticipate customer needs ten times in one shift (ex: giving a tray before they ask for one, giving a bag before they ask for one)
  19. Upsell 5 customers on food within one shift
  20. Meet a customer who speaks three languages
  21. Come up with an inventive idea to increase customer connection
  22. Compliment a customer's accessory (mask, bag, glasses, etc.)
  23. Have a conversation with a curbside customer
  24. Create a running/ inside joke with a regular
  25. Make a customer laugh