Upsell threecustomerson drink sizewithin oneshiftReceive acomplimentabout yourcustomerserviceMake acustomersmileCreate arunning/inside jokewith aregularGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellGet tencustomers tofollow ourInstagram andfollow thembackMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Greet tencustomersby namewithin oneshiftComplimenta customer'saccessory(mask, bag,glasses, etc.)Start up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodSell three ofour "secretmenu" drinksin one shiftMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Come up withan inventiveidea to increasecustomerconnectionMeet acustomerwho speaksthreelanguagesRecommenda drink to acustomerthat theyenjoyMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingUnironicallytalk aboutthe weatherwith acustomerThank 10customers inone shiftbefore theythank youMeet threecustomerswho aredifferent typesof doctorsMake acustomerlaughUpsell 5customerson foodwithin oneshiftHave aconversationwith acurbsidecustomerAnticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Ask a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Upsell threecustomerson drink sizewithin oneshiftReceive acomplimentabout yourcustomerserviceMake acustomersmileCreate arunning/inside jokewith aregularGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellGet tencustomers tofollow ourInstagram andfollow thembackMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Greet tencustomersby namewithin oneshiftComplimenta customer'saccessory(mask, bag,glasses, etc.)Start up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodSell three ofour "secretmenu" drinksin one shiftMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Come up withan inventiveidea to increasecustomerconnectionMeet acustomerwho speaksthreelanguagesRecommenda drink to acustomerthat theyenjoyMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingUnironicallytalk aboutthe weatherwith acustomerThank 10customers inone shiftbefore theythank youMeet threecustomerswho aredifferent typesof doctorsMake acustomerlaughUpsell 5customerson foodwithin oneshiftHave aconversationwith acurbsidecustomerAnticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Ask a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)

Customer Connection Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Upsell three customers on drink size within one shift
  2. Receive a compliment about your customer service
  3. Make a customer smile
  4. Create a running/ inside joke with a regular
  5. Greet a customer who is looking at the cups rack and make recommendations or upsell
  6. Get ten customers to follow our Instagram and follow them back
  7. Meet two customers who are former partners (ex-employees of Syosset do not count)
  8. Greet ten customers by name within one shift
  9. Compliment a customer's accessory (mask, bag, glasses, etc.)
  10. Start up an extended conversation with a customer while they are waiting for their drinks/food
  11. Sell three of our "secret menu" drinks in one shift
  12. Meet customers who teach at each educational level (pre-K, elementary, middle, high, college)
  13. Come up with an inventive idea to increase customer connection
  14. Meet a customer who speaks three languages
  15. Recommend a drink to a customer that they enjoy
  16. Make conversation with a customer where they show you pictures of their pets/children
  17. Learn the names of a customer's loved ones (spouse, kids, etc.) and ask how they are doing
  18. Unironically talk about the weather with a customer
  19. Thank 10 customers in one shift before they thank you
  20. Meet three customers who are different types of doctors
  21. Make a customer laugh
  22. Upsell 5 customers on food within one shift
  23. Have a conversation with a curbside customer
  24. Anticipate customer needs ten times in one shift (ex: giving a tray before they ask for one, giving a bag before they ask for one)
  25. Ask a customer about their plans for the day/weekend and create an extended conversation (> 2 min)