Upsell 5customerson foodwithin oneshiftSell three ofour "secretmenu" drinksin one shiftMake acustomerlaughAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Meet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Make acustomersmileMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Have aconversationwith acurbsidecustomerCreate arunning/inside jokewith aregularGreet tencustomersby namewithin oneshiftUnironicallytalk aboutthe weatherwith acustomerMeet threecustomerswho aredifferent typesof doctorsReceive acomplimentabout yourcustomerserviceRecommenda drink to acustomerthat theyenjoyComplimenta customer'saccessory(mask, bag,glasses, etc.)Start up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodGet tencustomers tofollow ourInstagram andfollow thembackThank 10customers inone shiftbefore theythank youMeet acustomerwho speaksthreelanguagesMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingCome up withan inventiveidea to increasecustomerconnectionUpsell threecustomerson drink sizewithin oneshiftGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellAnticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Upsell 5customerson foodwithin oneshiftSell three ofour "secretmenu" drinksin one shiftMake acustomerlaughAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Meet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Make acustomersmileMeet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Have aconversationwith acurbsidecustomerCreate arunning/inside jokewith aregularGreet tencustomersby namewithin oneshiftUnironicallytalk aboutthe weatherwith acustomerMeet threecustomerswho aredifferent typesof doctorsReceive acomplimentabout yourcustomerserviceRecommenda drink to acustomerthat theyenjoyComplimenta customer'saccessory(mask, bag,glasses, etc.)Start up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodGet tencustomers tofollow ourInstagram andfollow thembackThank 10customers inone shiftbefore theythank youMeet acustomerwho speaksthreelanguagesMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenLearn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingCome up withan inventiveidea to increasecustomerconnectionUpsell threecustomerson drink sizewithin oneshiftGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellAnticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)

Customer Connection Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsell 5 customers on food within one shift
  2. Sell three of our "secret menu" drinks in one shift
  3. Make a customer laugh
  4. Ask a customer about their plans for the day/weekend and create an extended conversation (> 2 min)
  5. Meet customers who teach at each educational level (pre-K, elementary, middle, high, college)
  6. Make a customer smile
  7. Meet two customers who are former partners (ex-employees of Syosset do not count)
  8. Have a conversation with a curbside customer
  9. Create a running/ inside joke with a regular
  10. Greet ten customers by name within one shift
  11. Unironically talk about the weather with a customer
  12. Meet three customers who are different types of doctors
  13. Receive a compliment about your customer service
  14. Recommend a drink to a customer that they enjoy
  15. Compliment a customer's accessory (mask, bag, glasses, etc.)
  16. Start up an extended conversation with a customer while they are waiting for their drinks/food
  17. Get ten customers to follow our Instagram and follow them back
  18. Thank 10 customers in one shift before they thank you
  19. Meet a customer who speaks three languages
  20. Make conversation with a customer where they show you pictures of their pets/children
  21. Learn the names of a customer's loved ones (spouse, kids, etc.) and ask how they are doing
  22. Come up with an inventive idea to increase customer connection
  23. Upsell three customers on drink size within one shift
  24. Greet a customer who is looking at the cups rack and make recommendations or upsell
  25. Anticipate customer needs ten times in one shift (ex: giving a tray before they ask for one, giving a bag before they ask for one)