Make acustomerlaughUpsell threecustomerson drink sizewithin oneshiftMeet acustomerwho speaksthreelanguagesThank 10customers inone shiftbefore theythank youComplimenta customer'saccessory(mask, bag,glasses, etc.)Create arunning/inside jokewith aregularHave aconversationwith acurbsidecustomerReceive acomplimentabout yourcustomerserviceAnticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Unironicallytalk aboutthe weatherwith acustomerGet tencustomers tofollow ourInstagram andfollow thembackRecommenda drink to acustomerthat theyenjoyMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenMeet threecustomerswho aredifferent typesof doctorsUpsell 5customerson foodwithin oneshiftMake acustomersmileSell three ofour "secretmenu" drinksin one shiftStart up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Learn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingCome up withan inventiveidea to increasecustomerconnectionGreet tencustomersby namewithin oneshiftAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Meet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)Make acustomerlaughUpsell threecustomerson drink sizewithin oneshiftMeet acustomerwho speaksthreelanguagesThank 10customers inone shiftbefore theythank youComplimenta customer'saccessory(mask, bag,glasses, etc.)Create arunning/inside jokewith aregularHave aconversationwith acurbsidecustomerReceive acomplimentabout yourcustomerserviceAnticipate customerneeds ten times inone shift (ex: giving atray before they askfor one, giving a bagbefore they ask forone)Unironicallytalk aboutthe weatherwith acustomerGet tencustomers tofollow ourInstagram andfollow thembackRecommenda drink to acustomerthat theyenjoyMake conversationwith a customerwhere they showyou pictures oftheir pets/childrenMeet threecustomerswho aredifferent typesof doctorsUpsell 5customerson foodwithin oneshiftMake acustomersmileSell three ofour "secretmenu" drinksin one shiftStart up anextendedconversation witha customer whilethey are waitingfor theirdrinks/foodGreet a customerwho is looking atthe cups rack andmakerecommendationsor upsellMeet customerswho teach at eacheducational level(pre-K, elementary,middle, high,college)Learn the namesof a customer'sloved ones(spouse, kids, etc.)and ask how theyare doingCome up withan inventiveidea to increasecustomerconnectionGreet tencustomersby namewithin oneshiftAsk a customerabout their plans forthe day/weekend andcreate an extendedconversation (> 2min)Meet twocustomers whoare formerpartners (ex-employees ofSyosset do notcount)

Customer Connection Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a customer laugh
  2. Upsell three customers on drink size within one shift
  3. Meet a customer who speaks three languages
  4. Thank 10 customers in one shift before they thank you
  5. Compliment a customer's accessory (mask, bag, glasses, etc.)
  6. Create a running/ inside joke with a regular
  7. Have a conversation with a curbside customer
  8. Receive a compliment about your customer service
  9. Anticipate customer needs ten times in one shift (ex: giving a tray before they ask for one, giving a bag before they ask for one)
  10. Unironically talk about the weather with a customer
  11. Get ten customers to follow our Instagram and follow them back
  12. Recommend a drink to a customer that they enjoy
  13. Make conversation with a customer where they show you pictures of their pets/children
  14. Meet three customers who are different types of doctors
  15. Upsell 5 customers on food within one shift
  16. Make a customer smile
  17. Sell three of our "secret menu" drinks in one shift
  18. Start up an extended conversation with a customer while they are waiting for their drinks/food
  19. Greet a customer who is looking at the cups rack and make recommendations or upsell
  20. Meet customers who teach at each educational level (pre-K, elementary, middle, high, college)
  21. Learn the names of a customer's loved ones (spouse, kids, etc.) and ask how they are doing
  22. Come up with an inventive idea to increase customer connection
  23. Greet ten customers by name within one shift
  24. Ask a customer about their plans for the day/weekend and create an extended conversation (> 2 min)
  25. Meet two customers who are former partners (ex-employees of Syosset do not count)