This bingo card has a free space and 24 words: High five a TL (that is not Nick), Give an example of an “excellent call” to a lead: time and day, Fly a paper airplane to a teammate with a positive note, Forward an example of an “excellent email” to a lead, Find out a team member’s birthday, Do a side by side with another team to understand another role, Convert an account off of OnePoint for a CORE CCP, Find a Case in outlook for a colleague that needs help, Refill your water cup 3 times today, Answer a question in the team chat: provide the question and answer as proof, Learn a new role or skill for ESSU i.e.: OP1, routing, COP in error, Provide info to the team of a “best practice” that you excel with, Research a new ECCO page: provide what you learned and ECCO page #, Learn something new on the Square about AMEX: what is it?, Give an example of an “excellent call” to a lead: time and day, Help your cubie resolve a question before asking a lead, Approve a new order from a representative at Mercury: provide order and SC, Tell a team member a joke, See Amie Harris and say “Hi”, Be the first to volunteer for a case in the team chat when asked, Bring your lunch from home, Complete 72 transactions in one work day (non phone day), Send an e-button to a former colleague (not in ESSU) and IM a compliment to a team member as a rhyme.
⚠ This card has duplicate items: Give an example of an “excellent call” to a lead: time and day (2)
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