Forward anexample of an“excellentemail” to aleadGive anexample of an“excellent call”to a lead: timeand dayRefill yourwater cup3 timestodayConvert anaccount off ofOnePoint fora CORECCPApprove a neworder from arepresentativeat Mercury:provide orderand SCComplete 72transactions inone work day(non phoneday)High fivea TL (thatis notNick)Provide info tothe team of a“best practice”that you excelwithLearnsomething newon the Squareabout AMEX:what is it?Send an e-button to aformercolleague (notin ESSU)Tell ateammember ajokeFind a Case inoutlook for acolleague thatneeds helpFly a paperairplane to ateammatewith apositive noteBe the first tovolunteer for acase in theteam chatwhen askedResearch anew ECCOpage: providewhat youlearned andECCO page #Answer a questionin the team chat:provide thequestion andanswer as proofDo a side byside withanother teamto understandanother roleSee AmieHarris andsay “Hi”Find out ateammember’sbirthdayGive anexample of an“excellent call”to a lead: timeand dayLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorHelp yourcubie resolvea questionbefore askinga leadIM acomplimentto a teammember as arhymeBring yourlunch fromhomeForward anexample of an“excellentemail” to aleadGive anexample of an“excellent call”to a lead: timeand dayRefill yourwater cup3 timestodayConvert anaccount off ofOnePoint fora CORECCPApprove a neworder from arepresentativeat Mercury:provide orderand SCComplete 72transactions inone work day(non phoneday)High fivea TL (thatis notNick)Provide info tothe team of a“best practice”that you excelwithLearnsomething newon the Squareabout AMEX:what is it?Send an e-button to aformercolleague (notin ESSU)Tell ateammember ajokeFind a Case inoutlook for acolleague thatneeds helpFly a paperairplane to ateammatewith apositive noteBe the first tovolunteer for acase in theteam chatwhen askedResearch anew ECCOpage: providewhat youlearned andECCO page #Answer a questionin the team chat:provide thequestion andanswer as proofDo a side byside withanother teamto understandanother roleSee AmieHarris andsay “Hi”Find out ateammember’sbirthdayGive anexample of an“excellent call”to a lead: timeand dayLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorHelp yourcubie resolvea questionbefore askinga leadIM acomplimentto a teammember as arhymeBring yourlunch fromhome

ESSU BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forward an example of an “excellent email” to a lead
  2. Give an example of an “excellent call” to a lead: time and day
  3. Refill your water cup 3 times today
  4. Convert an account off of OnePoint for a CORE CCP
  5. Approve a new order from a representative at Mercury: provide order and SC
  6. Complete 72 transactions in one work day (non phone day)
  7. High five a TL (that is not Nick)
  8. Provide info to the team of a “best practice” that you excel with
  9. Learn something new on the Square about AMEX: what is it?
  10. Send an e-button to a former colleague (not in ESSU)
  11. Tell a team member a joke
  12. Find a Case in outlook for a colleague that needs help
  13. Fly a paper airplane to a teammate with a positive note
  14. Be the first to volunteer for a case in the team chat when asked
  15. Research a new ECCO page: provide what you learned and ECCO page #
  16. Answer a question in the team chat: provide the question and answer as proof
  17. Do a side by side with another team to understand another role
  18. See Amie Harris and say “Hi”
  19. Find out a team member’s birthday
  20. Give an example of an “excellent call” to a lead: time and day
  21. Learn a new role or skill for ESSU i.e.: OP1, routing, COP in error
  22. Help your cubie resolve a question before asking a lead
  23. IM a compliment to a team member as a rhyme
  24. Bring your lunch from home