(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Approve a new order from a representative at Mercury: provide order and SC
Learn a new role or skill for ESSU i.e.: OP1, routing, COP in error
Find a Case in outlook for a colleague that needs help
Give an example of an “excellent call” to a lead: time and day
Send an e-button to a former colleague (not in ESSU)
High five a TL (that is not Nick)
Bring your lunch from home
Find out a team member’s birthday
Fly a paper airplane to a teammate with a positive note
Learn something new on the Square about AMEX: what is it?
Tell a team member a joke
Help your cubie resolve a question before asking a lead
Answer a question in the team chat: provide the question and answer as proof
Forward an example of an “excellent email” to a lead
Research a new ECCO page: provide what you learned and ECCO page #
IM a compliment to a team member as a rhyme
Give an example of an “excellent call” to a lead: time and day
Be the first to volunteer for a case in the team chat when asked
Complete 72 transactions in one work day (non phone day)
Convert an account off of OnePoint for a CORE CCP
Refill your water cup 3 times today
Do a side by side with another team to understand another role
See Amie Harris and say “Hi”
Provide info to the team of a “best practice” that you excel with
