Convert anaccount off ofOnePoint fora CORECCPHelp yourcubie resolvea questionbefore askinga leadGive anexample of an“excellent call”to a lead: timeand dayLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorSend an e-button to aformercolleague (notin ESSU)Fly a paperairplane to ateammatewith apositive noteBring yourlunch fromhomeHigh fivea TL (thatis notNick)Give anexample of an“excellent call”to a lead: timeand dayDo a side byside withanother teamto understandanother roleResearch anew ECCOpage: providewhat youlearned andECCO page #Learnsomething newon the Squareabout AMEX:what is it?Tell ateammember ajokeComplete 72transactions inone work day(non phoneday)See AmieHarris andsay “Hi”Provide info tothe team of a“best practice”that you excelwithAnswer a questionin the team chat:provide thequestion andanswer as proofFind a Case inoutlook for acolleague thatneeds helpFind out ateammember’sbirthdayApprove a neworder from arepresentativeat Mercury:provide orderand SCIM acomplimentto a teammember as arhymeBe the first tovolunteer for acase in theteam chatwhen askedRefill yourwater cup3 timestodayForward anexample of an“excellentemail” to aleadConvert anaccount off ofOnePoint fora CORECCPHelp yourcubie resolvea questionbefore askinga leadGive anexample of an“excellent call”to a lead: timeand dayLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorSend an e-button to aformercolleague (notin ESSU)Fly a paperairplane to ateammatewith apositive noteBring yourlunch fromhomeHigh fivea TL (thatis notNick)Give anexample of an“excellent call”to a lead: timeand dayDo a side byside withanother teamto understandanother roleResearch anew ECCOpage: providewhat youlearned andECCO page #Learnsomething newon the Squareabout AMEX:what is it?Tell ateammember ajokeComplete 72transactions inone work day(non phoneday)See AmieHarris andsay “Hi”Provide info tothe team of a“best practice”that you excelwithAnswer a questionin the team chat:provide thequestion andanswer as proofFind a Case inoutlook for acolleague thatneeds helpFind out ateammember’sbirthdayApprove a neworder from arepresentativeat Mercury:provide orderand SCIM acomplimentto a teammember as arhymeBe the first tovolunteer for acase in theteam chatwhen askedRefill yourwater cup3 timestodayForward anexample of an“excellentemail” to alead

ESSU BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Convert an account off of OnePoint for a CORE CCP
  2. Help your cubie resolve a question before asking a lead
  3. Give an example of an “excellent call” to a lead: time and day
  4. Learn a new role or skill for ESSU i.e.: OP1, routing, COP in error
  5. Send an e-button to a former colleague (not in ESSU)
  6. Fly a paper airplane to a teammate with a positive note
  7. Bring your lunch from home
  8. High five a TL (that is not Nick)
  9. Give an example of an “excellent call” to a lead: time and day
  10. Do a side by side with another team to understand another role
  11. Research a new ECCO page: provide what you learned and ECCO page #
  12. Learn something new on the Square about AMEX: what is it?
  13. Tell a team member a joke
  14. Complete 72 transactions in one work day (non phone day)
  15. See Amie Harris and say “Hi”
  16. Provide info to the team of a “best practice” that you excel with
  17. Answer a question in the team chat: provide the question and answer as proof
  18. Find a Case in outlook for a colleague that needs help
  19. Find out a team member’s birthday
  20. Approve a new order from a representative at Mercury: provide order and SC
  21. IM a compliment to a team member as a rhyme
  22. Be the first to volunteer for a case in the team chat when asked
  23. Refill your water cup 3 times today
  24. Forward an example of an “excellent email” to a lead