Learn a newrole or skill forESSU i.e.:OP1, routing,COP in errorResearch anew ECCOpage: providewhat youlearned andECCO page #High fivea TL (thatis notNick)Find a Case inoutlook for acolleague thatneeds helpIM acomplimentto a teammember as arhymeComplete 72transactions inone work day(non phoneday)Learnsomething newon the Squareabout AMEX:what is it?Do a side byside withanother teamto understandanother roleFind out ateammember’sbirthdayProvide info tothe team of a“best practice”that you excelwithGive anexample of an“excellent call”to a lead: timeand dayAnswer a questionin the team chat:provide thequestion andanswer as proofSee AmieHarris andsay “Hi”Send an e-button to aformercolleague (notin ESSU)Give anexample of an“excellent call”to a lead: timeand dayApprove a neworder from arepresentativeat Mercury:provide orderand SCBring yourlunch fromhomeBe the first tovolunteer for acase in theteam chatwhen askedForward anexample of an“excellentemail” to aleadConvert anaccount off ofOnePoint fora CORECCPFly a paperairplane to ateammatewith apositive noteHelp yourcubie resolvea questionbefore askinga leadRefill yourwater cup3 timestodayTell ateammember ajokeLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorResearch anew ECCOpage: providewhat youlearned andECCO page #High fivea TL (thatis notNick)Find a Case inoutlook for acolleague thatneeds helpIM acomplimentto a teammember as arhymeComplete 72transactions inone work day(non phoneday)Learnsomething newon the Squareabout AMEX:what is it?Do a side byside withanother teamto understandanother roleFind out ateammember’sbirthdayProvide info tothe team of a“best practice”that you excelwithGive anexample of an“excellent call”to a lead: timeand dayAnswer a questionin the team chat:provide thequestion andanswer as proofSee AmieHarris andsay “Hi”Send an e-button to aformercolleague (notin ESSU)Give anexample of an“excellent call”to a lead: timeand dayApprove a neworder from arepresentativeat Mercury:provide orderand SCBring yourlunch fromhomeBe the first tovolunteer for acase in theteam chatwhen askedForward anexample of an“excellentemail” to aleadConvert anaccount off ofOnePoint fora CORECCPFly a paperairplane to ateammatewith apositive noteHelp yourcubie resolvea questionbefore askinga leadRefill yourwater cup3 timestodayTell ateammember ajoke

ESSU BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn a new role or skill for ESSU i.e.: OP1, routing, COP in error
  2. Research a new ECCO page: provide what you learned and ECCO page #
  3. High five a TL (that is not Nick)
  4. Find a Case in outlook for a colleague that needs help
  5. IM a compliment to a team member as a rhyme
  6. Complete 72 transactions in one work day (non phone day)
  7. Learn something new on the Square about AMEX: what is it?
  8. Do a side by side with another team to understand another role
  9. Find out a team member’s birthday
  10. Provide info to the team of a “best practice” that you excel with
  11. Give an example of an “excellent call” to a lead: time and day
  12. Answer a question in the team chat: provide the question and answer as proof
  13. See Amie Harris and say “Hi”
  14. Send an e-button to a former colleague (not in ESSU)
  15. Give an example of an “excellent call” to a lead: time and day
  16. Approve a new order from a representative at Mercury: provide order and SC
  17. Bring your lunch from home
  18. Be the first to volunteer for a case in the team chat when asked
  19. Forward an example of an “excellent email” to a lead
  20. Convert an account off of OnePoint for a CORE CCP
  21. Fly a paper airplane to a teammate with a positive note
  22. Help your cubie resolve a question before asking a lead
  23. Refill your water cup 3 times today
  24. Tell a team member a joke