Give anexample of an“excellent call”to a lead: timeand dayTell ateammember ajokeRefill yourwater cup3 timestodayForward anexample of an“excellentemail” to aleadSee AmieHarris andsay “Hi”Give anexample of an“excellent call”to a lead: timeand dayIM acomplimentto a teammember as arhymeComplete 72transactions inone work day(non phoneday)High fivea TL (thatis notNick)Approve a neworder from arepresentativeat Mercury:provide orderand SCBring yourlunch fromhomeLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorBe the first tovolunteer for acase in theteam chatwhen askedAnswer a questionin the team chat:provide thequestion andanswer as proofSend an e-button to aformercolleague (notin ESSU)Find out ateammember’sbirthdayProvide info tothe team of a“best practice”that you excelwithLearnsomething newon the Squareabout AMEX:what is it?Fly a paperairplane to ateammatewith apositive noteDo a side byside withanother teamto understandanother roleFind a Case inoutlook for acolleague thatneeds helpHelp yourcubie resolvea questionbefore askinga leadConvert anaccount off ofOnePoint fora CORECCPResearch anew ECCOpage: providewhat youlearned andECCO page #Give anexample of an“excellent call”to a lead: timeand dayTell ateammember ajokeRefill yourwater cup3 timestodayForward anexample of an“excellentemail” to aleadSee AmieHarris andsay “Hi”Give anexample of an“excellent call”to a lead: timeand dayIM acomplimentto a teammember as arhymeComplete 72transactions inone work day(non phoneday)High fivea TL (thatis notNick)Approve a neworder from arepresentativeat Mercury:provide orderand SCBring yourlunch fromhomeLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorBe the first tovolunteer for acase in theteam chatwhen askedAnswer a questionin the team chat:provide thequestion andanswer as proofSend an e-button to aformercolleague (notin ESSU)Find out ateammember’sbirthdayProvide info tothe team of a“best practice”that you excelwithLearnsomething newon the Squareabout AMEX:what is it?Fly a paperairplane to ateammatewith apositive noteDo a side byside withanother teamto understandanother roleFind a Case inoutlook for acolleague thatneeds helpHelp yourcubie resolvea questionbefore askinga leadConvert anaccount off ofOnePoint fora CORECCPResearch anew ECCOpage: providewhat youlearned andECCO page #

ESSU BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give an example of an “excellent call” to a lead: time and day
  2. Tell a team member a joke
  3. Refill your water cup 3 times today
  4. Forward an example of an “excellent email” to a lead
  5. See Amie Harris and say “Hi”
  6. Give an example of an “excellent call” to a lead: time and day
  7. IM a compliment to a team member as a rhyme
  8. Complete 72 transactions in one work day (non phone day)
  9. High five a TL (that is not Nick)
  10. Approve a new order from a representative at Mercury: provide order and SC
  11. Bring your lunch from home
  12. Learn a new role or skill for ESSU i.e.: OP1, routing, COP in error
  13. Be the first to volunteer for a case in the team chat when asked
  14. Answer a question in the team chat: provide the question and answer as proof
  15. Send an e-button to a former colleague (not in ESSU)
  16. Find out a team member’s birthday
  17. Provide info to the team of a “best practice” that you excel with
  18. Learn something new on the Square about AMEX: what is it?
  19. Fly a paper airplane to a teammate with a positive note
  20. Do a side by side with another team to understand another role
  21. Find a Case in outlook for a colleague that needs help
  22. Help your cubie resolve a question before asking a lead
  23. Convert an account off of OnePoint for a CORE CCP
  24. Research a new ECCO page: provide what you learned and ECCO page #