Learnsomething newon the Squareabout AMEX:what is it?Approve a neworder from arepresentativeat Mercury:provide orderand SCConvert anaccount off ofOnePoint fora CORECCPBring yourlunch fromhomeFind a Case inoutlook for acolleague thatneeds helpIM acomplimentto a teammember as arhymeSee AmieHarris andsay “Hi”Send an e-button to aformercolleague (notin ESSU)Answer a questionin the team chat:provide thequestion andanswer as proofFly a paperairplane to ateammatewith apositive noteHigh fivea TL (thatis notNick)Research anew ECCOpage: providewhat youlearned andECCO page #Refill yourwater cup3 timestodayHelp yourcubie resolvea questionbefore askinga leadGive anexample of an“excellent call”to a lead: timeand dayBe the first tovolunteer for acase in theteam chatwhen askedLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorGive anexample of an“excellent call”to a lead: timeand dayTell ateammember ajokeDo a side byside withanother teamto understandanother roleComplete 72transactions inone work day(non phoneday)Find out ateammember’sbirthdayProvide info tothe team of a“best practice”that you excelwithForward anexample of an“excellentemail” to aleadLearnsomething newon the Squareabout AMEX:what is it?Approve a neworder from arepresentativeat Mercury:provide orderand SCConvert anaccount off ofOnePoint fora CORECCPBring yourlunch fromhomeFind a Case inoutlook for acolleague thatneeds helpIM acomplimentto a teammember as arhymeSee AmieHarris andsay “Hi”Send an e-button to aformercolleague (notin ESSU)Answer a questionin the team chat:provide thequestion andanswer as proofFly a paperairplane to ateammatewith apositive noteHigh fivea TL (thatis notNick)Research anew ECCOpage: providewhat youlearned andECCO page #Refill yourwater cup3 timestodayHelp yourcubie resolvea questionbefore askinga leadGive anexample of an“excellent call”to a lead: timeand dayBe the first tovolunteer for acase in theteam chatwhen askedLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorGive anexample of an“excellent call”to a lead: timeand dayTell ateammember ajokeDo a side byside withanother teamto understandanother roleComplete 72transactions inone work day(non phoneday)Find out ateammember’sbirthdayProvide info tothe team of a“best practice”that you excelwithForward anexample of an“excellentemail” to alead

ESSU BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn something new on the Square about AMEX: what is it?
  2. Approve a new order from a representative at Mercury: provide order and SC
  3. Convert an account off of OnePoint for a CORE CCP
  4. Bring your lunch from home
  5. Find a Case in outlook for a colleague that needs help
  6. IM a compliment to a team member as a rhyme
  7. See Amie Harris and say “Hi”
  8. Send an e-button to a former colleague (not in ESSU)
  9. Answer a question in the team chat: provide the question and answer as proof
  10. Fly a paper airplane to a teammate with a positive note
  11. High five a TL (that is not Nick)
  12. Research a new ECCO page: provide what you learned and ECCO page #
  13. Refill your water cup 3 times today
  14. Help your cubie resolve a question before asking a lead
  15. Give an example of an “excellent call” to a lead: time and day
  16. Be the first to volunteer for a case in the team chat when asked
  17. Learn a new role or skill for ESSU i.e.: OP1, routing, COP in error
  18. Give an example of an “excellent call” to a lead: time and day
  19. Tell a team member a joke
  20. Do a side by side with another team to understand another role
  21. Complete 72 transactions in one work day (non phone day)
  22. Find out a team member’s birthday
  23. Provide info to the team of a “best practice” that you excel with
  24. Forward an example of an “excellent email” to a lead