See AmieHarris andsay “Hi”Do a side byside withanother teamto understandanother roleComplete 72transactions inone work day(non phoneday)Give anexample of an“excellent call”to a lead: timeand dayFind a Case inoutlook for acolleague thatneeds helpTell ateammember ajokeApprove a neworder from arepresentativeat Mercury:provide orderand SCFly a paperairplane to ateammatewith apositive noteIM acomplimentto a teammember as arhymeSend an e-button to aformercolleague (notin ESSU)Learn a newrole or skill forESSU i.e.:OP1, routing,COP in errorHelp yourcubie resolvea questionbefore askinga leadGive anexample of an“excellent call”to a lead: timeand dayConvert anaccount off ofOnePoint fora CORECCPResearch anew ECCOpage: providewhat youlearned andECCO page #Refill yourwater cup3 timestodayLearnsomething newon the Squareabout AMEX:what is it?Find out ateammember’sbirthdayBe the first tovolunteer for acase in theteam chatwhen askedProvide info tothe team of a“best practice”that you excelwithBring yourlunch fromhomeAnswer a questionin the team chat:provide thequestion andanswer as proofHigh fivea TL (thatis notNick)Forward anexample of an“excellentemail” to aleadSee AmieHarris andsay “Hi”Do a side byside withanother teamto understandanother roleComplete 72transactions inone work day(non phoneday)Give anexample of an“excellent call”to a lead: timeand dayFind a Case inoutlook for acolleague thatneeds helpTell ateammember ajokeApprove a neworder from arepresentativeat Mercury:provide orderand SCFly a paperairplane to ateammatewith apositive noteIM acomplimentto a teammember as arhymeSend an e-button to aformercolleague (notin ESSU)Learn a newrole or skill forESSU i.e.:OP1, routing,COP in errorHelp yourcubie resolvea questionbefore askinga leadGive anexample of an“excellent call”to a lead: timeand dayConvert anaccount off ofOnePoint fora CORECCPResearch anew ECCOpage: providewhat youlearned andECCO page #Refill yourwater cup3 timestodayLearnsomething newon the Squareabout AMEX:what is it?Find out ateammember’sbirthdayBe the first tovolunteer for acase in theteam chatwhen askedProvide info tothe team of a“best practice”that you excelwithBring yourlunch fromhomeAnswer a questionin the team chat:provide thequestion andanswer as proofHigh fivea TL (thatis notNick)Forward anexample of an“excellentemail” to alead

ESSU BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. See Amie Harris and say “Hi”
  2. Do a side by side with another team to understand another role
  3. Complete 72 transactions in one work day (non phone day)
  4. Give an example of an “excellent call” to a lead: time and day
  5. Find a Case in outlook for a colleague that needs help
  6. Tell a team member a joke
  7. Approve a new order from a representative at Mercury: provide order and SC
  8. Fly a paper airplane to a teammate with a positive note
  9. IM a compliment to a team member as a rhyme
  10. Send an e-button to a former colleague (not in ESSU)
  11. Learn a new role or skill for ESSU i.e.: OP1, routing, COP in error
  12. Help your cubie resolve a question before asking a lead
  13. Give an example of an “excellent call” to a lead: time and day
  14. Convert an account off of OnePoint for a CORE CCP
  15. Research a new ECCO page: provide what you learned and ECCO page #
  16. Refill your water cup 3 times today
  17. Learn something new on the Square about AMEX: what is it?
  18. Find out a team member’s birthday
  19. Be the first to volunteer for a case in the team chat when asked
  20. Provide info to the team of a “best practice” that you excel with
  21. Bring your lunch from home
  22. Answer a question in the team chat: provide the question and answer as proof
  23. High five a TL (that is not Nick)
  24. Forward an example of an “excellent email” to a lead