Answer a questionin the team chat:provide thequestion andanswer as proofFind a Case inoutlook for acolleague thatneeds helpProvide info tothe team of a“best practice”that you excelwithBring yourlunch fromhomeFly a paperairplane to ateammatewith apositive noteDo a side byside withanother teamto understandanother roleSee AmieHarris andsay “Hi”Approve a neworder from arepresentativeat Mercury:provide orderand SCLearnsomething newon the Squareabout AMEX:what is it?Convert anaccount off ofOnePoint fora CORECCPHelp yourcubie resolvea questionbefore askinga leadFind out ateammember’sbirthdayGive anexample of an“excellent call”to a lead: timeand dayTell ateammember ajokeForward anexample of an“excellentemail” to aleadBe the first tovolunteer for acase in theteam chatwhen askedIM acomplimentto a teammember as arhymeSend an e-button to aformercolleague (notin ESSU)Refill yourwater cup3 timestodayResearch anew ECCOpage: providewhat youlearned andECCO page #Learn a newrole or skill forESSU i.e.:OP1, routing,COP in errorComplete 72transactions inone work day(non phoneday)Give anexample of an“excellent call”to a lead: timeand dayHigh fivea TL (thatis notNick)Answer a questionin the team chat:provide thequestion andanswer as proofFind a Case inoutlook for acolleague thatneeds helpProvide info tothe team of a“best practice”that you excelwithBring yourlunch fromhomeFly a paperairplane to ateammatewith apositive noteDo a side byside withanother teamto understandanother roleSee AmieHarris andsay “Hi”Approve a neworder from arepresentativeat Mercury:provide orderand SCLearnsomething newon the Squareabout AMEX:what is it?Convert anaccount off ofOnePoint fora CORECCPHelp yourcubie resolvea questionbefore askinga leadFind out ateammember’sbirthdayGive anexample of an“excellent call”to a lead: timeand dayTell ateammember ajokeForward anexample of an“excellentemail” to aleadBe the first tovolunteer for acase in theteam chatwhen askedIM acomplimentto a teammember as arhymeSend an e-button to aformercolleague (notin ESSU)Refill yourwater cup3 timestodayResearch anew ECCOpage: providewhat youlearned andECCO page #Learn a newrole or skill forESSU i.e.:OP1, routing,COP in errorComplete 72transactions inone work day(non phoneday)Give anexample of an“excellent call”to a lead: timeand dayHigh fivea TL (thatis notNick)

ESSU BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a question in the team chat: provide the question and answer as proof
  2. Find a Case in outlook for a colleague that needs help
  3. Provide info to the team of a “best practice” that you excel with
  4. Bring your lunch from home
  5. Fly a paper airplane to a teammate with a positive note
  6. Do a side by side with another team to understand another role
  7. See Amie Harris and say “Hi”
  8. Approve a new order from a representative at Mercury: provide order and SC
  9. Learn something new on the Square about AMEX: what is it?
  10. Convert an account off of OnePoint for a CORE CCP
  11. Help your cubie resolve a question before asking a lead
  12. Find out a team member’s birthday
  13. Give an example of an “excellent call” to a lead: time and day
  14. Tell a team member a joke
  15. Forward an example of an “excellent email” to a lead
  16. Be the first to volunteer for a case in the team chat when asked
  17. IM a compliment to a team member as a rhyme
  18. Send an e-button to a former colleague (not in ESSU)
  19. Refill your water cup 3 times today
  20. Research a new ECCO page: provide what you learned and ECCO page #
  21. Learn a new role or skill for ESSU i.e.: OP1, routing, COP in error
  22. Complete 72 transactions in one work day (non phone day)
  23. Give an example of an “excellent call” to a lead: time and day
  24. High five a TL (that is not Nick)