Do a side byside withanother teamto understandanother roleSend an e-button to aformercolleague (notin ESSU)Complete 72transactions inone work day(non phoneday)Find out ateammember’sbirthdayLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorHelp yourcubie resolvea questionbefore askinga leadConvert anaccount off ofOnePoint fora CORECCPBe the first tovolunteer for acase in theteam chatwhen askedFly a paperairplane to ateammatewith apositive noteProvide info tothe team of a“best practice”that you excelwithSee AmieHarris andsay “Hi”Approve a neworder from arepresentativeat Mercury:provide orderand SCRefill yourwater cup3 timestodayForward anexample of an“excellentemail” to aleadLearnsomething newon the Squareabout AMEX:what is it?Tell ateammember ajokeFind a Case inoutlook for acolleague thatneeds helpBring yourlunch fromhomeIM acomplimentto a teammember as arhymeHigh fivea TL (thatis notNick)Answer a questionin the team chat:provide thequestion andanswer as proofResearch anew ECCOpage: providewhat youlearned andECCO page #Give anexample of an“excellent call”to a lead: timeand dayGive anexample of an“excellent call”to a lead: timeand dayDo a side byside withanother teamto understandanother roleSend an e-button to aformercolleague (notin ESSU)Complete 72transactions inone work day(non phoneday)Find out ateammember’sbirthdayLearn a newrole or skill forESSU i.e.:OP1, routing,COP in errorHelp yourcubie resolvea questionbefore askinga leadConvert anaccount off ofOnePoint fora CORECCPBe the first tovolunteer for acase in theteam chatwhen askedFly a paperairplane to ateammatewith apositive noteProvide info tothe team of a“best practice”that you excelwithSee AmieHarris andsay “Hi”Approve a neworder from arepresentativeat Mercury:provide orderand SCRefill yourwater cup3 timestodayForward anexample of an“excellentemail” to aleadLearnsomething newon the Squareabout AMEX:what is it?Tell ateammember ajokeFind a Case inoutlook for acolleague thatneeds helpBring yourlunch fromhomeIM acomplimentto a teammember as arhymeHigh fivea TL (thatis notNick)Answer a questionin the team chat:provide thequestion andanswer as proofResearch anew ECCOpage: providewhat youlearned andECCO page #Give anexample of an“excellent call”to a lead: timeand dayGive anexample of an“excellent call”to a lead: timeand day

ESSU BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do a side by side with another team to understand another role
  2. Send an e-button to a former colleague (not in ESSU)
  3. Complete 72 transactions in one work day (non phone day)
  4. Find out a team member’s birthday
  5. Learn a new role or skill for ESSU i.e.: OP1, routing, COP in error
  6. Help your cubie resolve a question before asking a lead
  7. Convert an account off of OnePoint for a CORE CCP
  8. Be the first to volunteer for a case in the team chat when asked
  9. Fly a paper airplane to a teammate with a positive note
  10. Provide info to the team of a “best practice” that you excel with
  11. See Amie Harris and say “Hi”
  12. Approve a new order from a representative at Mercury: provide order and SC
  13. Refill your water cup 3 times today
  14. Forward an example of an “excellent email” to a lead
  15. Learn something new on the Square about AMEX: what is it?
  16. Tell a team member a joke
  17. Find a Case in outlook for a colleague that needs help
  18. Bring your lunch from home
  19. IM a compliment to a team member as a rhyme
  20. High five a TL (that is not Nick)
  21. Answer a question in the team chat: provide the question and answer as proof
  22. Research a new ECCO page: provide what you learned and ECCO page #
  23. Give an example of an “excellent call” to a lead: time and day
  24. Give an example of an “excellent call” to a lead: time and day