This bingo card has 25 words: Use clear speech and refrain from slang, Ask specific questions pertaining to visit, Pechanga Daily, Know the Dress Code Standards, Make each guest feel special, Answer phone call within 3 rings, Extra pillows on Guest room, Suggest dining options for guests, Pick up trash on Casino floor, Over deliver on service, "How may I assist you?", Use the guests name, Give directions to guests, Report unsafe conditions, Provide more than expected, Hold the door open for guest, Have upbeat, friendly tone, Promote new merchandise, Freshly cleaned uniform, Sense of urgency when helping, "Good afternoon.", "Thank you for coming in.", Know where gifting events take place, Team Members are first impression and Find a way to say "Yes.".
Guest Service BINGO | Guest Service BINGO | Cage Navigating to Excellence Blackout Bingo | Bongo Bingo | Boardwalk Merchandise
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