Claims Day 7 Recap

Claims Day 7 Recap Bingo Card

This bingo card has a free space and 8 words: 2 examples which U OBC to user, What is next step if user didn't answer call for email bouceback?, What are the steps when user answer call due to email bounced back?, G request a call, what should you do?, If H didn't open follow up email, U need to soft close the case. What should you do?, If no response to first call request, what is next step?, If user account is not cancel, but email bounced, what is next step? and If user answers calls due to unresponsive email, what is next step?.

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