If noresponse tofirst callrequest, whatis next step?G request acall, whatshould youdo?If user answerscalls due tounresponsiveemail, what isnext step?If user accountis not cancel,but emailbounced, whatis next step?2 exampleswhich UOBC to userIf H didn't openfollow up email,U need to softclose the case.What should youdo?What are thesteps when useranswer call dueto emailbounced back?What is nextstep if userdidn't answercall for emailbouceback?If noresponse tofirst callrequest, whatis next step?G request acall, whatshould youdo?If user answerscalls due tounresponsiveemail, what isnext step?If user accountis not cancel,but emailbounced, whatis next step?2 exampleswhich UOBC to userIf H didn't openfollow up email,U need to softclose the case.What should youdo?What are thesteps when useranswer call dueto emailbounced back?What is nextstep if userdidn't answercall for emailbouceback?

Claims Day 7 Recap - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. If no response to first call request, what is next step?
  2. G request a call, what should you do?
  3. If user answers calls due to unresponsive email, what is next step?
  4. If user account is not cancel, but email bounced, what is next step?
  5. 2 examples which U OBC to user
  6. If H didn't open follow up email, U need to soft close the case. What should you do?
  7. What are the steps when user answer call due to email bounced back?
  8. What is next step if user didn't answer call for email bouceback?