This bingo card has a free space and 24 words: Assigned provider to case, Scheduled appt, Explained benefit, Used the 10 minute break (self care), Engaged caller, Paraphrase EE, Read All Notes, Open-ended question, Clarifying question, Matched tone, Matched tone, Opened new case, Gave a peer a genuine compliment, Paid complete attention, Said "thank you", Framed the con-versation, Gathered all necessary info, Probing question, Verified EE eligibility, Closed-ended question, Engaged caller, Connect EE with requested service, Upset caller and Scheduled appt.
⚠ This card has duplicate items: Scheduled appt (2), Engaged caller (2)
Customer Appreciation Week | CONTACT CENTER BINGO | VOXCO (version one) | VOXCO | CONTACT CENTER BINGO
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