CSC Customer Service Week

CSC Customer Service Week Bingo Card
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This bingo card has 25 words: "I called before, but I have never used the plan", Business related exclusion, Received a compliment, Caller is driving, Created an account and promoted DEP, When asked, "Is there anything else?" client says, yeah the lotto numbers", Spouse calls and cannot access plan online because they are not the member Asks for a fix, Linked an MLPID, Currently living in Ohio, Client asks about the weather or comments on their weather, TV on in the background, Caller's last name is hyphenated, Client has the group number for WP plan, Client gives you access code, State of Georgia caller, Made the caller laugh, Caller asks if they can put you on hold, Client calls you by your correct name, Complete eligibility inquiry: More 5 or more additional verifiers, Calling on status of fee reimbursement, Calls the plan, "Hyatt", When asking, "who offers the plan?" Caller states: MetLife, Calling back for a second attorney referral list, Caller wants just a trust and Caller received a traffic ticket.

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