Callerwants justa trustWhen asking,"who offersthe plan?"Caller states:MetLifeLinkedanMLPIDCurrentlyliving inOhioCaller's lastname ishyphenatedCalls theplan,"Hyatt"Calling backfor a secondattorneyreferral listWhen asked, "Isthere anythingelse?" clientsays, yeah thelotto numbers"Clientgives youaccesscodeCalling onstatus of feereimbursementClient asksabout theweather orcomments ontheir weatherState ofGeorgiacallerBusinessrelatedexclusion"I calledbefore, but Ihave neverused theplan"TV on in thebackgroundClient hasthe groupnumber forWP planCreated anaccount andpromotedDEPReceived acomplimentMade thecallerlaughCallerisdrivingCompleteeligibilityinquiry: More 5or moreadditionalverifiersCaller asksif they canput you onholdSpouse calls andcannot accessplan onlinebecause they arenot the memberAsks for a fixClient callsyou by yourcorrect nameCallerreceived atrafficticketCallerwants justa trustWhen asking,"who offersthe plan?"Caller states:MetLifeLinkedanMLPIDCurrentlyliving inOhioCaller's lastname ishyphenatedCalls theplan,"Hyatt"Calling backfor a secondattorneyreferral listWhen asked, "Isthere anythingelse?" clientsays, yeah thelotto numbers"Clientgives youaccesscodeCalling onstatus of feereimbursementClient asksabout theweather orcomments ontheir weatherState ofGeorgiacallerBusinessrelatedexclusion"I calledbefore, but Ihave neverused theplan"TV on in thebackgroundClient hasthe groupnumber forWP planCreated anaccount andpromotedDEPReceived acomplimentMade thecallerlaughCallerisdrivingCompleteeligibilityinquiry: More 5or moreadditionalverifiersCaller asksif they canput you onholdSpouse calls andcannot accessplan onlinebecause they arenot the memberAsks for a fixClient callsyou by yourcorrect nameCallerreceived atrafficticket

CSC Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller wants just a trust
  2. When asking, "who offers the plan?" Caller states: MetLife
  3. Linked an MLPID
  4. Currently living in Ohio
  5. Caller's last name is hyphenated
  6. Calls the plan, "Hyatt"
  7. Calling back for a second attorney referral list
  8. When asked, "Is there anything else?" client says, yeah the lotto numbers"
  9. Client gives you access code
  10. Calling on status of fee reimbursement
  11. Client asks about the weather or comments on their weather
  12. State of Georgia caller
  13. Business related exclusion
  14. "I called before, but I have never used the plan"
  15. TV on in the background
  16. Client has the group number for WP plan
  17. Created an account and promoted DEP
  18. Received a compliment
  19. Made the caller laugh
  20. Caller is driving
  21. Complete eligibility inquiry: More 5 or more additional verifiers
  22. Caller asks if they can put you on hold
  23. Spouse calls and cannot access plan online because they are not the member Asks for a fix
  24. Client calls you by your correct name
  25. Caller received a traffic ticket