Calling backfor a secondattorneyreferral listCallerisdrivingTV on in thebackgroundMade thecallerlaughCurrentlyliving inOhioCalling onstatus of feereimbursementCaller's lastname ishyphenatedClientgives youaccesscode"I calledbefore, but Ihave neverused theplan"Client hasthe groupnumber forWP planCaller asksif they canput you onholdCallerwants justa trustBusinessrelatedexclusionReceived acomplimentState ofGeorgiacallerWhen asking,"who offersthe plan?"Caller states:MetLifeSpouse calls andcannot accessplan onlinebecause they arenot the memberAsks for a fixCalls theplan,"Hyatt"Callerreceived atrafficticketWhen asked, "Isthere anythingelse?" clientsays, yeah thelotto numbers"Client asksabout theweather orcomments ontheir weatherClient callsyou by yourcorrect nameCreated anaccount andpromotedDEPCompleteeligibilityinquiry: More 5or moreadditionalverifiersLinkedanMLPIDCalling backfor a secondattorneyreferral listCallerisdrivingTV on in thebackgroundMade thecallerlaughCurrentlyliving inOhioCalling onstatus of feereimbursementCaller's lastname ishyphenatedClientgives youaccesscode"I calledbefore, but Ihave neverused theplan"Client hasthe groupnumber forWP planCaller asksif they canput you onholdCallerwants justa trustBusinessrelatedexclusionReceived acomplimentState ofGeorgiacallerWhen asking,"who offersthe plan?"Caller states:MetLifeSpouse calls andcannot accessplan onlinebecause they arenot the memberAsks for a fixCalls theplan,"Hyatt"Callerreceived atrafficticketWhen asked, "Isthere anythingelse?" clientsays, yeah thelotto numbers"Client asksabout theweather orcomments ontheir weatherClient callsyou by yourcorrect nameCreated anaccount andpromotedDEPCompleteeligibilityinquiry: More 5or moreadditionalverifiersLinkedanMLPID

CSC Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calling back for a second attorney referral list
  2. Caller is driving
  3. TV on in the background
  4. Made the caller laugh
  5. Currently living in Ohio
  6. Calling on status of fee reimbursement
  7. Caller's last name is hyphenated
  8. Client gives you access code
  9. "I called before, but I have never used the plan"
  10. Client has the group number for WP plan
  11. Caller asks if they can put you on hold
  12. Caller wants just a trust
  13. Business related exclusion
  14. Received a compliment
  15. State of Georgia caller
  16. When asking, "who offers the plan?" Caller states: MetLife
  17. Spouse calls and cannot access plan online because they are not the member Asks for a fix
  18. Calls the plan, "Hyatt"
  19. Caller received a traffic ticket
  20. When asked, "Is there anything else?" client says, yeah the lotto numbers"
  21. Client asks about the weather or comments on their weather
  22. Client calls you by your correct name
  23. Created an account and promoted DEP
  24. Complete eligibility inquiry: More 5 or more additional verifiers
  25. Linked an MLPID