Customer Service Week!

Customer Service Week! Bingo Card
Preview

This bingo card has a free space and 24 words: Scheduled at least 2 NP in one call, Scheduled a same day ER appointment, Took a call from Iroquois Park, Took at least 50 calls, A patient mentions fall weather, Scheduled a new Medicaid patient correctly, Confirm an arrival, Kept ACW under 1 minute during the 12-2 rush, Posted in the Random chat, Warm transferred a payment, Deescalated an angry patient, Give a caller location/directions, Perfect adherence for one break, Keep AHT under 5 minutes during 12-2pm rush., Send a compliment to a coworker, Use the new Web Messaging feature, Introduce yourself to a team member you don't know, Post a fun fact about yourself in Random chat, Take a call from Stonehaven Eagle Mountain, Scheduled a patient at alternate office, Ask the caller if they need additional appointments scheduled, Talk to someone in an office, Saved an appt from cancellation and Introduce yourself to a leader.

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