Give a callerlocation/directionsWarmtransferreda paymentTook acall fromIroquoisParkKept ACWunder 1minuteduring the12-2 rushA patientmentionsfallweatherPost a funfact aboutyourself inRandomchatConfirmanarrivalIntroduceyourself to ateammember youdon't knowSend acomplimentto acoworkerSaved anappt fromcancellationTalk tosomeonein anofficeScheduledat least 2NP in onecallIntroduceyourself toa leader Scheduled anewMedicaidpatientcorrectlyDeescalatedan angrypatientKeep AHTunder 5minutesduring 12-2pm rush.Scheduled asame dayERappointmentAsk the callerif they needadditionalappointmentsscheduledScheduleda patient atalternateofficeUse thenew WebMessagingfeatureTake a callfromStonehavenEagleMountainPerfectadherencefor onebreakPosted intheRandomchatTook atleast 50callsGive a callerlocation/directionsWarmtransferreda paymentTook acall fromIroquoisParkKept ACWunder 1minuteduring the12-2 rushA patientmentionsfallweatherPost a funfact aboutyourself inRandomchatConfirmanarrivalIntroduceyourself to ateammember youdon't knowSend acomplimentto acoworkerSaved anappt fromcancellationTalk tosomeonein anofficeScheduledat least 2NP in onecallIntroduceyourself toa leader Scheduled anewMedicaidpatientcorrectlyDeescalatedan angrypatientKeep AHTunder 5minutesduring 12-2pm rush.Scheduled asame dayERappointmentAsk the callerif they needadditionalappointmentsscheduledScheduleda patient atalternateofficeUse thenew WebMessagingfeatureTake a callfromStonehavenEagleMountainPerfectadherencefor onebreakPosted intheRandomchatTook atleast 50calls

Customer Service Week! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Give a caller location/directions
  2. Warm transferred a payment
  3. Took a call from Iroquois Park
  4. Kept ACW under 1 minute during the 12-2 rush
  5. A patient mentions fall weather
  6. Post a fun fact about yourself in Random chat
  7. Confirm an arrival
  8. Introduce yourself to a team member you don't know
  9. Send a compliment to a coworker
  10. Saved an appt from cancellation
  11. Talk to someone in an office
  12. Scheduled at least 2 NP in one call
  13. Introduce yourself to a leader
  14. Scheduled a new Medicaid patient correctly
  15. Deescalated an angry patient
  16. Keep AHT under 5 minutes during 12-2pm rush.
  17. Scheduled a same day ER appointment
  18. Ask the caller if they need additional appointments scheduled
  19. Scheduled a patient at alternate office
  20. Use the new Web Messaging feature
  21. Take a call from Stonehaven Eagle Mountain
  22. Perfect adherence for one break
  23. Posted in the Random chat
  24. Took at least 50 calls