(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take a call from Stonehaven Eagle Mountain
Took a call from Iroquois Park
Saved an appt from cancellation
Scheduled a new Medicaid patient correctly
Took at least 50 calls
A patient mentions fall weather
Perfect adherence for one break
Kept ACW under 1 minute during the 12-2 rush
Scheduled a same day ER appointment
Talk to someone in an office
Scheduled at least 2 NP in one call
Ask the caller if they need additional appointments scheduled
Posted in the Random chat
Introduce yourself to a leader
Scheduled a patient at alternate office
Use the new Web Messaging feature
Give a caller location/directions
Deescalated an angry patient
Post a fun fact about yourself in Random chat
Send a compliment to a coworker
Keep AHT under 5 minutes during 12-2pm rush.
Warm transferred a payment
Introduce yourself to a team member you don't know
