(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Give a caller location/directions
Use the new Web Messaging feature
Introduce yourself to a team member you don't know
Warm transferred a payment
Take a call from Stonehaven Eagle Mountain
Keep AHT under 5 minutes during 12-2pm rush.
Scheduled a same day ER appointment
Send a compliment to a coworker
Took at least 50 calls
Talk to someone in an office
Perfect adherence for one break
Post a fun fact about yourself in Random chat
Took a call from Iroquois Park
Scheduled at least 2 NP in one call
Confirm an arrival
Saved an appt from cancellation
Kept ACW under 1 minute during the 12-2 rush
Introduce yourself to a leader
Scheduled a new Medicaid patient correctly
Posted in the Random chat
A patient mentions fall weather
Deescalated an angry patient
Scheduled a patient at alternate office
Ask the caller if they need additional appointments scheduled
