This bingo card has a free space and 24 words: Caught 3 Frozen Fico’s, Took an IOCS handoff, After call work <1 minute for 3 calls straight, Been on time to morning huddle (no more than 1 minute late) for 4 days in a row, Helped a foreign applicant, Transferred call to CS, Attended the AMA with Blake, Took an IOCS handoff, Put in a DG request, Helped upload correct bank doc, Requested the re-send of 5 Socures, Checked in with another co-worker to see how you can help, Transferred call to CS, Set up a meeting with your mentor to attend in the next week, Attended Application Support Empathy Hour, Put in a DG request, Reported back on your 1:1 goal, Increased CSAT, Ended call w/ appreciative customer, Caught 3 Frozen Fico’s, Uploaded a bank document to DMC for applicant having troubles, Ended call w/ appreciative customer, Assisted in question in App Support Channel and Turned on camera during team Zoom.
⚠ This card has duplicate items: Caught 3 Frozen Fico’s (2), Took an IOCS handoff (2), Transferred call to CS (2), Put in a DG request (2), Ended call w/ appreciative customer (2)
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