Took anIOCShandoffCaught 3FrozenFico’sReportedback onyour 1:1goalAssisted inquestion inApp SupportChannelTransferredcall to CSSet up ameeting withyour mentorto attend inthe next weekAfter callwork <1minute for 3calls straightAttendedApplicationSupportEmpathyHourUploaded abank documentto DMC forapplicant havingtroublesCaught 3FrozenFico’sTurned oncameraduring teamZoomBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowTransferredcall to CSRequestedthe re-send of 5SocuresAttendedthe AMAwith BlakePut ina DGrequestEnded callw/appreciativecustomerPut ina DGrequestHelpeduploadcorrectbank docTook anIOCShandoffHelped aforeignapplicantChecked inwith anotherco-worker tosee how youcan helpIncreasedCSATEnded callw/appreciativecustomerTook anIOCShandoffCaught 3FrozenFico’sReportedback onyour 1:1goalAssisted inquestion inApp SupportChannelTransferredcall to CSSet up ameeting withyour mentorto attend inthe next weekAfter callwork <1minute for 3calls straightAttendedApplicationSupportEmpathyHourUploaded abank documentto DMC forapplicant havingtroublesCaught 3FrozenFico’sTurned oncameraduring teamZoomBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowTransferredcall to CSRequestedthe re-send of 5SocuresAttendedthe AMAwith BlakePut ina DGrequestEnded callw/appreciativecustomerPut ina DGrequestHelpeduploadcorrectbank docTook anIOCShandoffHelped aforeignapplicantChecked inwith anotherco-worker tosee how youcan helpIncreasedCSATEnded callw/appreciativecustomer

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Took an IOCS handoff
  2. Caught 3 Frozen Fico’s
  3. Reported back on your 1:1 goal
  4. Assisted in question in App Support Channel
  5. Transferred call to CS
  6. Set up a meeting with your mentor to attend in the next week
  7. After call work <1 minute for 3 calls straight
  8. Attended Application Support Empathy Hour
  9. Uploaded a bank document to DMC for applicant having troubles
  10. Caught 3 Frozen Fico’s
  11. Turned on camera during team Zoom
  12. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  13. Transferred call to CS
  14. Requested the re-send of 5 Socures
  15. Attended the AMA with Blake
  16. Put in a DG request
  17. Ended call w/ appreciative customer
  18. Put in a DG request
  19. Helped upload correct bank doc
  20. Took an IOCS handoff
  21. Helped a foreign applicant
  22. Checked in with another co-worker to see how you can help
  23. Increased CSAT
  24. Ended call w/ appreciative customer