AttendedApplicationSupportEmpathyHourTook anIOCShandoffAfter callwork <1minute for 3calls straightRequestedthe re-send of 5SocuresAttendedthe AMAwith BlakeEnded callw/appreciativecustomerAssisted inquestion inApp SupportChannelPut ina DGrequestCaught 3FrozenFico’sTransferredcall to CSTook anIOCShandoffEnded callw/appreciativecustomerChecked inwith anotherco-worker tosee how youcan helpTurned oncameraduring teamZoomBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowCaught 3FrozenFico’sHelped aforeignapplicantTransferredcall to CSReportedback onyour 1:1goalSet up ameeting withyour mentorto attend inthe next weekUploaded abank documentto DMC forapplicant havingtroublesPut ina DGrequestHelpeduploadcorrectbank docIncreasedCSATAttendedApplicationSupportEmpathyHourTook anIOCShandoffAfter callwork <1minute for 3calls straightRequestedthe re-send of 5SocuresAttendedthe AMAwith BlakeEnded callw/appreciativecustomerAssisted inquestion inApp SupportChannelPut ina DGrequestCaught 3FrozenFico’sTransferredcall to CSTook anIOCShandoffEnded callw/appreciativecustomerChecked inwith anotherco-worker tosee how youcan helpTurned oncameraduring teamZoomBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowCaught 3FrozenFico’sHelped aforeignapplicantTransferredcall to CSReportedback onyour 1:1goalSet up ameeting withyour mentorto attend inthe next weekUploaded abank documentto DMC forapplicant havingtroublesPut ina DGrequestHelpeduploadcorrectbank docIncreasedCSAT

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attended Application Support Empathy Hour
  2. Took an IOCS handoff
  3. After call work <1 minute for 3 calls straight
  4. Requested the re-send of 5 Socures
  5. Attended the AMA with Blake
  6. Ended call w/ appreciative customer
  7. Assisted in question in App Support Channel
  8. Put in a DG request
  9. Caught 3 Frozen Fico’s
  10. Transferred call to CS
  11. Took an IOCS handoff
  12. Ended call w/ appreciative customer
  13. Checked in with another co-worker to see how you can help
  14. Turned on camera during team Zoom
  15. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  16. Caught 3 Frozen Fico’s
  17. Helped a foreign applicant
  18. Transferred call to CS
  19. Reported back on your 1:1 goal
  20. Set up a meeting with your mentor to attend in the next week
  21. Uploaded a bank document to DMC for applicant having troubles
  22. Put in a DG request
  23. Helped upload correct bank doc
  24. Increased CSAT