Ended callw/appreciativecustomerSet up ameeting withyour mentorto attend inthe next weekUploaded abank documentto DMC forapplicant havingtroublesTransferredcall to CSPut ina DGrequestTransferredcall to CSTook anIOCShandoffRequestedthe re-send of 5SocuresHelpeduploadcorrectbank docAttendedthe AMAwith BlakeIncreasedCSATTook anIOCShandoffEnded callw/appreciativecustomerAfter callwork <1minute for 3calls straightAttendedApplicationSupportEmpathyHourBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowCaught 3FrozenFico’sTurned oncameraduring teamZoomReportedback onyour 1:1goalHelped aforeignapplicantCaught 3FrozenFico’sAssisted inquestion inApp SupportChannelPut ina DGrequestChecked inwith anotherco-worker tosee how youcan helpEnded callw/appreciativecustomerSet up ameeting withyour mentorto attend inthe next weekUploaded abank documentto DMC forapplicant havingtroublesTransferredcall to CSPut ina DGrequestTransferredcall to CSTook anIOCShandoffRequestedthe re-send of 5SocuresHelpeduploadcorrectbank docAttendedthe AMAwith BlakeIncreasedCSATTook anIOCShandoffEnded callw/appreciativecustomerAfter callwork <1minute for 3calls straightAttendedApplicationSupportEmpathyHourBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowCaught 3FrozenFico’sTurned oncameraduring teamZoomReportedback onyour 1:1goalHelped aforeignapplicantCaught 3FrozenFico’sAssisted inquestion inApp SupportChannelPut ina DGrequestChecked inwith anotherco-worker tosee how youcan help

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended call w/ appreciative customer
  2. Set up a meeting with your mentor to attend in the next week
  3. Uploaded a bank document to DMC for applicant having troubles
  4. Transferred call to CS
  5. Put in a DG request
  6. Transferred call to CS
  7. Took an IOCS handoff
  8. Requested the re-send of 5 Socures
  9. Helped upload correct bank doc
  10. Attended the AMA with Blake
  11. Increased CSAT
  12. Took an IOCS handoff
  13. Ended call w/ appreciative customer
  14. After call work <1 minute for 3 calls straight
  15. Attended Application Support Empathy Hour
  16. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  17. Caught 3 Frozen Fico’s
  18. Turned on camera during team Zoom
  19. Reported back on your 1:1 goal
  20. Helped a foreign applicant
  21. Caught 3 Frozen Fico’s
  22. Assisted in question in App Support Channel
  23. Put in a DG request
  24. Checked in with another co-worker to see how you can help