Took anIOCShandoffReportedback onyour 1:1goalRequestedthe re-send of 5SocuresUploaded abank documentto DMC forapplicant havingtroublesEnded callw/appreciativecustomerHelped aforeignapplicantBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowHelpeduploadcorrectbank docTransferredcall to CSAttendedApplicationSupportEmpathyHourAfter callwork <1minute for 3calls straightCaught 3FrozenFico’sAttendedthe AMAwith BlakeAssisted inquestion inApp SupportChannelIncreasedCSATSet up ameeting withyour mentorto attend inthe next weekCaught 3FrozenFico’sChecked inwith anotherco-worker tosee how youcan helpTurned oncameraduring teamZoomEnded callw/appreciativecustomerTook anIOCShandoffTransferredcall to CSPut ina DGrequestPut ina DGrequestTook anIOCShandoffReportedback onyour 1:1goalRequestedthe re-send of 5SocuresUploaded abank documentto DMC forapplicant havingtroublesEnded callw/appreciativecustomerHelped aforeignapplicantBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowHelpeduploadcorrectbank docTransferredcall to CSAttendedApplicationSupportEmpathyHourAfter callwork <1minute for 3calls straightCaught 3FrozenFico’sAttendedthe AMAwith BlakeAssisted inquestion inApp SupportChannelIncreasedCSATSet up ameeting withyour mentorto attend inthe next weekCaught 3FrozenFico’sChecked inwith anotherco-worker tosee how youcan helpTurned oncameraduring teamZoomEnded callw/appreciativecustomerTook anIOCShandoffTransferredcall to CSPut ina DGrequestPut ina DGrequest

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took an IOCS handoff
  2. Reported back on your 1:1 goal
  3. Requested the re-send of 5 Socures
  4. Uploaded a bank document to DMC for applicant having troubles
  5. Ended call w/ appreciative customer
  6. Helped a foreign applicant
  7. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  8. Helped upload correct bank doc
  9. Transferred call to CS
  10. Attended Application Support Empathy Hour
  11. After call work <1 minute for 3 calls straight
  12. Caught 3 Frozen Fico’s
  13. Attended the AMA with Blake
  14. Assisted in question in App Support Channel
  15. Increased CSAT
  16. Set up a meeting with your mentor to attend in the next week
  17. Caught 3 Frozen Fico’s
  18. Checked in with another co-worker to see how you can help
  19. Turned on camera during team Zoom
  20. Ended call w/ appreciative customer
  21. Took an IOCS handoff
  22. Transferred call to CS
  23. Put in a DG request
  24. Put in a DG request