Put ina DGrequestCaught 3FrozenFico’sEnded callw/appreciativecustomerTransferredcall to CSTurned oncameraduring teamZoomAttendedthe AMAwith BlakeHelpeduploadcorrectbank docTransferredcall to CSUploaded abank documentto DMC forapplicant havingtroublesCaught 3FrozenFico’sTook anIOCShandoffAssisted inquestion inApp SupportChannelHelped aforeignapplicantSet up ameeting withyour mentorto attend inthe next weekChecked inwith anotherco-worker tosee how youcan helpBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowTook anIOCShandoffEnded callw/appreciativecustomerAfter callwork <1minute for 3calls straightAttendedApplicationSupportEmpathyHourRequestedthe re-send of 5SocuresIncreasedCSATReportedback onyour 1:1goalPut ina DGrequestPut ina DGrequestCaught 3FrozenFico’sEnded callw/appreciativecustomerTransferredcall to CSTurned oncameraduring teamZoomAttendedthe AMAwith BlakeHelpeduploadcorrectbank docTransferredcall to CSUploaded abank documentto DMC forapplicant havingtroublesCaught 3FrozenFico’sTook anIOCShandoffAssisted inquestion inApp SupportChannelHelped aforeignapplicantSet up ameeting withyour mentorto attend inthe next weekChecked inwith anotherco-worker tosee how youcan helpBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowTook anIOCShandoffEnded callw/appreciativecustomerAfter callwork <1minute for 3calls straightAttendedApplicationSupportEmpathyHourRequestedthe re-send of 5SocuresIncreasedCSATReportedback onyour 1:1goalPut ina DGrequest

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Put in a DG request
  2. Caught 3 Frozen Fico’s
  3. Ended call w/ appreciative customer
  4. Transferred call to CS
  5. Turned on camera during team Zoom
  6. Attended the AMA with Blake
  7. Helped upload correct bank doc
  8. Transferred call to CS
  9. Uploaded a bank document to DMC for applicant having troubles
  10. Caught 3 Frozen Fico’s
  11. Took an IOCS handoff
  12. Assisted in question in App Support Channel
  13. Helped a foreign applicant
  14. Set up a meeting with your mentor to attend in the next week
  15. Checked in with another co-worker to see how you can help
  16. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  17. Took an IOCS handoff
  18. Ended call w/ appreciative customer
  19. After call work <1 minute for 3 calls straight
  20. Attended Application Support Empathy Hour
  21. Requested the re-send of 5 Socures
  22. Increased CSAT
  23. Reported back on your 1:1 goal
  24. Put in a DG request