Been on time tomorning huddle(no more than 1minute late) for4 days in a rowCaught 3FrozenFico’sUploaded abank documentto DMC forapplicant havingtroublesHelpeduploadcorrectbank docEnded callw/appreciativecustomerTook anIOCShandoffCaught 3FrozenFico’sIncreasedCSATSet up ameeting withyour mentorto attend inthe next weekReportedback onyour 1:1goalAttendedthe AMAwith BlakePut ina DGrequestPut ina DGrequestTransferredcall to CSAfter callwork <1minute for 3calls straightEnded callw/appreciativecustomerAttendedApplicationSupportEmpathyHourTook anIOCShandoffTransferredcall to CSTurned oncameraduring teamZoomChecked inwith anotherco-worker tosee how youcan helpRequestedthe re-send of 5SocuresHelped aforeignapplicantAssisted inquestion inApp SupportChannelBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowCaught 3FrozenFico’sUploaded abank documentto DMC forapplicant havingtroublesHelpeduploadcorrectbank docEnded callw/appreciativecustomerTook anIOCShandoffCaught 3FrozenFico’sIncreasedCSATSet up ameeting withyour mentorto attend inthe next weekReportedback onyour 1:1goalAttendedthe AMAwith BlakePut ina DGrequestPut ina DGrequestTransferredcall to CSAfter callwork <1minute for 3calls straightEnded callw/appreciativecustomerAttendedApplicationSupportEmpathyHourTook anIOCShandoffTransferredcall to CSTurned oncameraduring teamZoomChecked inwith anotherco-worker tosee how youcan helpRequestedthe re-send of 5SocuresHelped aforeignapplicantAssisted inquestion inApp SupportChannel

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  2. Caught 3 Frozen Fico’s
  3. Uploaded a bank document to DMC for applicant having troubles
  4. Helped upload correct bank doc
  5. Ended call w/ appreciative customer
  6. Took an IOCS handoff
  7. Caught 3 Frozen Fico’s
  8. Increased CSAT
  9. Set up a meeting with your mentor to attend in the next week
  10. Reported back on your 1:1 goal
  11. Attended the AMA with Blake
  12. Put in a DG request
  13. Put in a DG request
  14. Transferred call to CS
  15. After call work <1 minute for 3 calls straight
  16. Ended call w/ appreciative customer
  17. Attended Application Support Empathy Hour
  18. Took an IOCS handoff
  19. Transferred call to CS
  20. Turned on camera during team Zoom
  21. Checked in with another co-worker to see how you can help
  22. Requested the re-send of 5 Socures
  23. Helped a foreign applicant
  24. Assisted in question in App Support Channel