Assisted inquestion inApp SupportChannelTransferredcall to CSTook anIOCShandoffHelpeduploadcorrectbank docChecked inwith anotherco-worker tosee how youcan helpCaught 3FrozenFico’sTurned oncameraduring teamZoomPut ina DGrequestUploaded abank documentto DMC forapplicant havingtroublesAttendedthe AMAwith BlakeRequestedthe re-send of 5SocuresAfter callwork <1minute for 3calls straightSet up ameeting withyour mentorto attend inthe next weekReportedback onyour 1:1goalTook anIOCShandoffAttendedApplicationSupportEmpathyHourEnded callw/appreciativecustomerTransferredcall to CSEnded callw/appreciativecustomerIncreasedCSATCaught 3FrozenFico’sBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowHelped aforeignapplicantPut ina DGrequestAssisted inquestion inApp SupportChannelTransferredcall to CSTook anIOCShandoffHelpeduploadcorrectbank docChecked inwith anotherco-worker tosee how youcan helpCaught 3FrozenFico’sTurned oncameraduring teamZoomPut ina DGrequestUploaded abank documentto DMC forapplicant havingtroublesAttendedthe AMAwith BlakeRequestedthe re-send of 5SocuresAfter callwork <1minute for 3calls straightSet up ameeting withyour mentorto attend inthe next weekReportedback onyour 1:1goalTook anIOCShandoffAttendedApplicationSupportEmpathyHourEnded callw/appreciativecustomerTransferredcall to CSEnded callw/appreciativecustomerIncreasedCSATCaught 3FrozenFico’sBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowHelped aforeignapplicantPut ina DGrequest

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted in question in App Support Channel
  2. Transferred call to CS
  3. Took an IOCS handoff
  4. Helped upload correct bank doc
  5. Checked in with another co-worker to see how you can help
  6. Caught 3 Frozen Fico’s
  7. Turned on camera during team Zoom
  8. Put in a DG request
  9. Uploaded a bank document to DMC for applicant having troubles
  10. Attended the AMA with Blake
  11. Requested the re-send of 5 Socures
  12. After call work <1 minute for 3 calls straight
  13. Set up a meeting with your mentor to attend in the next week
  14. Reported back on your 1:1 goal
  15. Took an IOCS handoff
  16. Attended Application Support Empathy Hour
  17. Ended call w/ appreciative customer
  18. Transferred call to CS
  19. Ended call w/ appreciative customer
  20. Increased CSAT
  21. Caught 3 Frozen Fico’s
  22. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  23. Helped a foreign applicant
  24. Put in a DG request