Transferredcall to CSSet up ameeting withyour mentorto attend inthe next weekTransferredcall to CSTook anIOCShandoffTook anIOCShandoffRequestedthe re-send of 5SocuresPut ina DGrequestPut ina DGrequestHelped aforeignapplicantHelpeduploadcorrectbank docCaught 3FrozenFico’sAttendedApplicationSupportEmpathyHourIncreasedCSATUploaded abank documentto DMC forapplicant havingtroublesBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowCaught 3FrozenFico’sAttendedthe AMAwith BlakeEnded callw/appreciativecustomerChecked inwith anotherco-worker tosee how youcan helpTurned oncameraduring teamZoomAfter callwork <1minute for 3calls straightReportedback onyour 1:1goalEnded callw/appreciativecustomerAssisted inquestion inApp SupportChannelTransferredcall to CSSet up ameeting withyour mentorto attend inthe next weekTransferredcall to CSTook anIOCShandoffTook anIOCShandoffRequestedthe re-send of 5SocuresPut ina DGrequestPut ina DGrequestHelped aforeignapplicantHelpeduploadcorrectbank docCaught 3FrozenFico’sAttendedApplicationSupportEmpathyHourIncreasedCSATUploaded abank documentto DMC forapplicant havingtroublesBeen on time tomorning huddle(no more than 1minute late) for4 days in a rowCaught 3FrozenFico’sAttendedthe AMAwith BlakeEnded callw/appreciativecustomerChecked inwith anotherco-worker tosee how youcan helpTurned oncameraduring teamZoomAfter callwork <1minute for 3calls straightReportedback onyour 1:1goalEnded callw/appreciativecustomerAssisted inquestion inApp SupportChannel

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred call to CS
  2. Set up a meeting with your mentor to attend in the next week
  3. Transferred call to CS
  4. Took an IOCS handoff
  5. Took an IOCS handoff
  6. Requested the re-send of 5 Socures
  7. Put in a DG request
  8. Put in a DG request
  9. Helped a foreign applicant
  10. Helped upload correct bank doc
  11. Caught 3 Frozen Fico’s
  12. Attended Application Support Empathy Hour
  13. Increased CSAT
  14. Uploaded a bank document to DMC for applicant having troubles
  15. Been on time to morning huddle (no more than 1 minute late) for 4 days in a row
  16. Caught 3 Frozen Fico’s
  17. Attended the AMA with Blake
  18. Ended call w/ appreciative customer
  19. Checked in with another co-worker to see how you can help
  20. Turned on camera during team Zoom
  21. After call work <1 minute for 3 calls straight
  22. Reported back on your 1:1 goal
  23. Ended call w/ appreciative customer
  24. Assisted in question in App Support Channel