This bingo card has a free space and 24 words: "Can you hear me now?", Get / make yourself a cup of coffee after noon, Get thanked by a customer, Come back from all breaks and lunch on time, Complete a software update to a server, Get up to stretch your legs during a call, Get a delivery during work hours, Transfer a call, Send a GIF to a coworker, Get the same customer in the same day, Work on a ticket that was already opened., Pick up a call in the last Ten minutes of the day, Create an RMA, Get startled by an incoming call, Resolve a customer issue in five minute or less, "This is my first time working with this equipment", Get asked how your day is going by a customer, Have a call interrupted by a phone call/door bell/pet/family member, Have to restart Five9 during work day, Put a customer on mute so you can express frustration, Provide update information for an RMA, Close 15 tickets in a single day, phone and email together, Realized too late you should have gone to the R/R before taking the call and "I don't work with you equipment often".
Customer Service Reps | Customer Service Reps | Work From Home | Work From Home | Work From Home
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