Provideupdateinformationfor an RMAGet up tostretch yourlegs during acallGet startledby anincoming callClose 15tickets in asingle day,phone andemail togetherResolve acustomerissue in fiveminute orless"This is myfirst timeworking withthisequipment"Completea softwareupdate toa serverPick up acall in thelast Tenminutes ofthe dayCome backfrom allbreaks andlunch ontimeGet askedhow yourday is goingby acustomerRealized too lateyou should havegone to the R/Rbefore taking thecallGet thesamecustomer inthe samedayPut acustomer onmute so youcan expressfrustrationTransfera callGet adeliveryduringwork hours"I don't workwith youequipmentoften"Getthankedby acustomerGet /makeyourself acup of coffeeafter noonHave a callinterruptedby a phonecall/doorbell/pet/familymember"Can youhear menow?"CreateanRMAWork on aticket thatwas alreadyopened.Send aGIF to acoworkerHave torestart Five9during workdayProvideupdateinformationfor an RMAGet up tostretch yourlegs during acallGet startledby anincoming callClose 15tickets in asingle day,phone andemail togetherResolve acustomerissue in fiveminute orless"This is myfirst timeworking withthisequipment"Completea softwareupdate toa serverPick up acall in thelast Tenminutes ofthe dayCome backfrom allbreaks andlunch ontimeGet askedhow yourday is goingby acustomerRealized too lateyou should havegone to the R/Rbefore taking thecallGet thesamecustomer inthe samedayPut acustomer onmute so youcan expressfrustrationTransfera callGet adeliveryduringwork hours"I don't workwith youequipmentoften"Getthankedby acustomerGet /makeyourself acup of coffeeafter noonHave a callinterruptedby a phonecall/doorbell/pet/familymember"Can youhear menow?"CreateanRMAWork on aticket thatwas alreadyopened.Send aGIF to acoworkerHave torestart Five9during workday

Work from Home BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide update information for an RMA
  2. Get up to stretch your legs during a call
  3. Get startled by an incoming call
  4. Close 15 tickets in a single day, phone and email together
  5. Resolve a customer issue in five minute or less
  6. "This is my first time working with this equipment"
  7. Complete a software update to a server
  8. Pick up a call in the last Ten minutes of the day
  9. Come back from all breaks and lunch on time
  10. Get asked how your day is going by a customer
  11. Realized too late you should have gone to the R/R before taking the call
  12. Get the same customer in the same day
  13. Put a customer on mute so you can express frustration
  14. Transfer a call
  15. Get a delivery during work hours
  16. "I don't work with you equipment often"
  17. Get thanked by a customer
  18. Get / make yourself a cup of coffee after noon
  19. Have a call interrupted by a phone call/door bell/pet/family member
  20. "Can you hear me now?"
  21. Create an RMA
  22. Work on a ticket that was already opened.
  23. Send a GIF to a coworker
  24. Have to restart Five9 during work day