Work from Home BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Come back from all breaks and lunch on time
2. "This is my first time working with this equipment"
3. Realized too late you should have gone to the R/R before taking the call
4. Get asked how your day is going by a customer
5. "Can you hear me now?"
6. Send a GIF to a coworker
7. Put a customer on mute so you can express frustration
8. Have a call interrupted by a phone call/door bell/pet/family member
9. Get startled by an incoming call
10. Create an RMA
11. Resolve a customer issue in five minute or less
12. Get up to stretch your legs during a call
13. Get a delivery during work hours
14. Work on a ticket that was already opened.
15. Complete a software update to a server
16. Close 15 tickets in a single day, phone and email together
17. Get thanked by a customer
18. Provide update information for an RMA
19. Have to restart Five9 during work day
20. "I don't work with you equipment often"
21. Get / make yourself a cup of coffee after noon
22. Transfer a call
23. Pick up a call in the last Ten minutes of the day
24. Get the same customer in the same day