(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Send a GIF to a coworker
Realized too late
you should have gone to the R/R before taking the call
"I don't work with you equipment often"
Work on a ticket that was already opened.
Get up to
stretch your
legs during a call
Get startled by an
incoming call
Come back from all breaks and lunch on time
Resolve a customer issue in five minute or less
Get thanked by a customer
Get the same customer in the same day
"Can you hear me now?"
Transfer a call
Provide update information for an RMA
Pick up a call in the last Ten minutes of the day
Close 15 tickets in a single day, phone and email together
Get a delivery during work hours
"This is my first time working with this equipment"
Get /
make yourself a cup of coffee after noon
Put a customer on mute so you can express frustration
Have to restart Five9 during work day
Complete a software update to a server
Have a call interrupted
by a phone call/door bell/pet/family member
