(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I don't work with you equipment often"
Have a call interrupted
by a phone call/door bell/pet/family member
Get startled by an
incoming call
Send a GIF to a coworker
Work on a ticket that was already opened.
Get /
make yourself a cup of coffee after noon
Get a delivery during work hours
Close 15 tickets in a single day, phone and email together
Realized too late
you should have gone to the R/R before taking the call
Create an RMA
"This is my first time working with this equipment"
Get thanked by a customer
"Can you hear me now?"
Transfer a call
Get up to
stretch your
legs during a call
Pick up a call in the last Ten minutes of the day
Have to restart Five9 during work day
Complete a software update to a server
Come back from all breaks and lunch on time
Provide update information for an RMA
Put a customer on mute so you can express frustration
