(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Come back from all breaks and lunch on time
Provide update information for an RMA
Get /
make yourself a cup of coffee after noon
"This is my first time working with this equipment"
Close 15 tickets in a single day, phone and email together
Get a delivery during work hours
"I don't work with you equipment often"
Create an RMA
Work on a ticket that was already opened.
Complete a software update to a server
Resolve a customer issue in five minute or less
Get thanked by a customer
Realized too late
you should have gone to the R/R before taking the call
Get the same customer in the same day
Get asked how your day is going by a customer
Pick up a call in the last Ten minutes of the day
Have to restart Five9 during work day
Send a GIF to a coworker
Put a customer on mute so you can express frustration
"Can you hear me now?"
Transfer a call
Get up to
stretch your
legs during a call
Have a call interrupted
by a phone call/door bell/pet/family member
