(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Send a GIF to a coworker
Get thanked by a customer
"I don't work with you equipment often"
Get the same customer in the same day
Come back from all breaks and lunch on time
Pick up a call in the last Ten minutes of the day
Get up to
stretch your
legs during a call
Resolve a customer issue in five minute or less
Have a call interrupted
by a phone call/door bell/pet/family member
Realized too late
you should have gone to the R/R before taking the call
Transfer a call
Have to restart Five9 during work day
Get /
make yourself a cup of coffee after noon
Complete a software update to a server
Close 15 tickets in a single day, phone and email together
"Can you hear me now?"
Create an RMA
Get a delivery during work hours
Put a customer on mute so you can express frustration
Provide update information for an RMA
Work on a ticket that was already opened.
Get startled by an
incoming call
Get asked how your day is going by a customer
"This is my first time working with this equipment"
