Work from Home BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Realized too late you should have gone to the R/R before taking the call
2. Get a delivery during work hours
3. Close 15 tickets in a single day, phone and email together
4. "I don't work with you equipment often"
5. Get the same customer in the same day
6. "This is my first time working with this equipment"
7. Get asked how your day is going by a customer
8. Put a customer on mute so you can express frustration
9. Create an RMA
10. Provide update information for an RMA
11. Get / make yourself a cup of coffee after noon
12. Have a call interrupted by a phone call/door bell/pet/family member
13. Get thanked by a customer
14. Get up to stretch your legs during a call
15. Complete a software update to a server
16. "Can you hear me now?"
17. Have to restart Five9 during work day
18. Work on a ticket that was already opened.
19. Get startled by an incoming call
20. Pick up a call in the last Ten minutes of the day
21. Transfer a call
22. Come back from all breaks and lunch on time
23. Send a GIF to a coworker
24. Resolve a customer issue in five minute or less