(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Create an RMA
"I don't work with you equipment often"
Get /
make yourself a cup of coffee after noon
Put a customer on mute so you can express frustration
Resolve a customer issue in five minute or less
Close 15 tickets in a single day, phone and email together
Transfer a call
Get the same customer in the same day
Complete a software update to a server
Provide update information for an RMA
Have a call interrupted
by a phone call/door bell/pet/family member
Get a delivery during work hours
Get startled by an
incoming call
Realized too late
you should have gone to the R/R before taking the call
Get thanked by a customer
Get asked how your day is going by a customer
Work on a ticket that was already opened.
Send a GIF to a coworker
Come back from all breaks and lunch on time
Get up to
stretch your
legs during a call
Have to restart Five9 during work day
"This is my first time working with this equipment"
