(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transfer a call
Get startled by an
incoming call
Get the same customer in the same day
Have a call interrupted
by a phone call/door bell/pet/family member
Get a delivery during work hours
Get /
make yourself a cup of coffee after noon
"Can you hear me now?"
Have to restart Five9 during work day
Create an RMA
Get asked how your day is going by a customer
Close 15 tickets in a single day, phone and email together
"This is my first time working with this equipment"
Send a GIF to a coworker
Get thanked by a customer
Realized too late
you should have gone to the R/R before taking the call
"I don't work with you equipment often"
Resolve a customer issue in five minute or less
Get up to
stretch your
legs during a call
Come back from all breaks and lunch on time
Pick up a call in the last Ten minutes of the day
Complete a software update to a server
Put a customer on mute so you can express frustration
