This bingo card has a free space and 24 words: Take a call the way another Hero would, CSAT of 100 for a week straight, Make a cust. laugh after a bad experience, Have a cust. call you their Hero, Start a casual convo about dinosaurs, Say "SpotHero loves you!!", Make an animal noise (must be tie into convo), Find out if a cust. has a pet., Close 2 monthly res. over the phone, Have a cust. as for you by name, Teach a cust. how to open Vend Gate, TOW NO-Get positive feedback after a tow, Sing a song while on a call, Speak to attendant, Choose letter to words in the same theme, Say "valet" 5 times in 1 call, #HEROIZE em' - i'll give you another shot, Walk customer through how to book OTP, Answer a call saying "ya'll call back now ya hear!", Deal with a ticket, Use the word "erroneous" on a call, Answer the call in an accent, Explain the refer a friend program to a caller and Customer says "you guys are the BEST!".
June 2015 | GO PARK | Spring 2016 | Spring 2016 | Customer Service Bingo
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