Answer a callsaying "ya'llcall backnow yahear!"Use theword"erroneous"on a callSay"valet" 5times in 1callClose 2monthlyres. overthe phoneWalkcustomerthrough howto book OTPMake acust. laughafter a badexperienceSpeak toattendantHave acust. callyou theirHeroSing asongwhile on acallTOW NO-Get positivefeedbackafter a towStart acasualconvo aboutdinosaursFind out ifa cust.has a pet.#HEROIZEem' - i'll giveyou anothershotExplain therefer a friendprogram to acallerCustomersays "youguys arethe BEST!"Say"SpotHerolovesyou!!"Take a callthe wayanotherHero wouldChooseletter towords in thesame themeMake ananimal noise(must be tieinto convo)Teach acust. howto openVend GateDealwith aticketAnswerthe call inan accentCSAT of100 for aweekstraightHave acust. asfor you bynameAnswer a callsaying "ya'llcall backnow yahear!"Use theword"erroneous"on a callSay"valet" 5times in 1callClose 2monthlyres. overthe phoneWalkcustomerthrough howto book OTPMake acust. laughafter a badexperienceSpeak toattendantHave acust. callyou theirHeroSing asongwhile on acallTOW NO-Get positivefeedbackafter a towStart acasualconvo aboutdinosaursFind out ifa cust.has a pet.#HEROIZEem' - i'll giveyou anothershotExplain therefer a friendprogram to acallerCustomersays "youguys arethe BEST!"Say"SpotHerolovesyou!!"Take a callthe wayanotherHero wouldChooseletter towords in thesame themeMake ananimal noise(must be tieinto convo)Teach acust. howto openVend GateDealwith aticketAnswerthe call inan accentCSAT of100 for aweekstraightHave acust. asfor you byname

June 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a call saying "ya'll call back now ya hear!"
  2. Use the word "erroneous" on a call
  3. Say "valet" 5 times in 1 call
  4. Close 2 monthly res. over the phone
  5. Walk customer through how to book OTP
  6. Make a cust. laugh after a bad experience
  7. Speak to attendant
  8. Have a cust. call you their Hero
  9. Sing a song while on a call
  10. TOW NO-Get positive feedback after a tow
  11. Start a casual convo about dinosaurs
  12. Find out if a cust. has a pet.
  13. #HEROIZE em' - i'll give you another shot
  14. Explain the refer a friend program to a caller
  15. Customer says "you guys are the BEST!"
  16. Say "SpotHero loves you!!"
  17. Take a call the way another Hero would
  18. Choose letter to words in the same theme
  19. Make an animal noise (must be tie into convo)
  20. Teach a cust. how to open Vend Gate
  21. Deal with a ticket
  22. Answer the call in an accent
  23. CSAT of 100 for a week straight
  24. Have a cust. as for you by name