Walkcustomerthrough howto book OTPAnswerthe call inan accentSpeak toattendantSing asongwhile on acallTeach acust. howto openVend GateFind out ifa cust.has a pet.CSAT of100 for aweekstraightSay"valet" 5times in 1callCustomersays "youguys arethe BEST!"Take a callthe wayanotherHero wouldSay"SpotHerolovesyou!!"Use theword"erroneous"on a callChooseletter towords in thesame themeMake acust. laughafter a badexperienceHave acust. callyou theirHeroAnswer a callsaying "ya'llcall backnow yahear!"Start acasualconvo aboutdinosaursClose 2monthlyres. overthe phoneHave acust. asfor you byname#HEROIZEem' - i'll giveyou anothershotMake ananimal noise(must be tieinto convo)Dealwith aticketTOW NO-Get positivefeedbackafter a towExplain therefer a friendprogram to acallerWalkcustomerthrough howto book OTPAnswerthe call inan accentSpeak toattendantSing asongwhile on acallTeach acust. howto openVend GateFind out ifa cust.has a pet.CSAT of100 for aweekstraightSay"valet" 5times in 1callCustomersays "youguys arethe BEST!"Take a callthe wayanotherHero wouldSay"SpotHerolovesyou!!"Use theword"erroneous"on a callChooseletter towords in thesame themeMake acust. laughafter a badexperienceHave acust. callyou theirHeroAnswer a callsaying "ya'llcall backnow yahear!"Start acasualconvo aboutdinosaursClose 2monthlyres. overthe phoneHave acust. asfor you byname#HEROIZEem' - i'll giveyou anothershotMake ananimal noise(must be tieinto convo)Dealwith aticketTOW NO-Get positivefeedbackafter a towExplain therefer a friendprogram to acaller

June 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk customer through how to book OTP
  2. Answer the call in an accent
  3. Speak to attendant
  4. Sing a song while on a call
  5. Teach a cust. how to open Vend Gate
  6. Find out if a cust. has a pet.
  7. CSAT of 100 for a week straight
  8. Say "valet" 5 times in 1 call
  9. Customer says "you guys are the BEST!"
  10. Take a call the way another Hero would
  11. Say "SpotHero loves you!!"
  12. Use the word "erroneous" on a call
  13. Choose letter to words in the same theme
  14. Make a cust. laugh after a bad experience
  15. Have a cust. call you their Hero
  16. Answer a call saying "ya'll call back now ya hear!"
  17. Start a casual convo about dinosaurs
  18. Close 2 monthly res. over the phone
  19. Have a cust. as for you by name
  20. #HEROIZE em' - i'll give you another shot
  21. Make an animal noise (must be tie into convo)
  22. Deal with a ticket
  23. TOW NO-Get positive feedback after a tow
  24. Explain the refer a friend program to a caller