Walkcustomerthrough howto book OTPMake ananimal noise(must be tieinto convo)Sing asongwhile on acallClose 2monthlyres. overthe phoneUse theword"erroneous"on a callAnswer a callsaying "ya'llcall backnow yahear!"Have acust. asfor you bynameCustomersays "youguys arethe BEST!"TOW NO-Get positivefeedbackafter a towAnswerthe call inan accentFind out ifa cust.has a pet.#HEROIZEem' - i'll giveyou anothershotSpeak toattendantCSAT of100 for aweekstraightChooseletter towords in thesame themeHave acust. callyou theirHeroTeach acust. howto openVend GateSay"SpotHerolovesyou!!"Start acasualconvo aboutdinosaursExplain therefer a friendprogram to acallerMake acust. laughafter a badexperienceTake a callthe wayanotherHero wouldDealwith aticketSay"valet" 5times in 1callWalkcustomerthrough howto book OTPMake ananimal noise(must be tieinto convo)Sing asongwhile on acallClose 2monthlyres. overthe phoneUse theword"erroneous"on a callAnswer a callsaying "ya'llcall backnow yahear!"Have acust. asfor you bynameCustomersays "youguys arethe BEST!"TOW NO-Get positivefeedbackafter a towAnswerthe call inan accentFind out ifa cust.has a pet.#HEROIZEem' - i'll giveyou anothershotSpeak toattendantCSAT of100 for aweekstraightChooseletter towords in thesame themeHave acust. callyou theirHeroTeach acust. howto openVend GateSay"SpotHerolovesyou!!"Start acasualconvo aboutdinosaursExplain therefer a friendprogram to acallerMake acust. laughafter a badexperienceTake a callthe wayanotherHero wouldDealwith aticketSay"valet" 5times in 1call

June 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk customer through how to book OTP
  2. Make an animal noise (must be tie into convo)
  3. Sing a song while on a call
  4. Close 2 monthly res. over the phone
  5. Use the word "erroneous" on a call
  6. Answer a call saying "ya'll call back now ya hear!"
  7. Have a cust. as for you by name
  8. Customer says "you guys are the BEST!"
  9. TOW NO-Get positive feedback after a tow
  10. Answer the call in an accent
  11. Find out if a cust. has a pet.
  12. #HEROIZE em' - i'll give you another shot
  13. Speak to attendant
  14. CSAT of 100 for a week straight
  15. Choose letter to words in the same theme
  16. Have a cust. call you their Hero
  17. Teach a cust. how to open Vend Gate
  18. Say "SpotHero loves you!!"
  19. Start a casual convo about dinosaurs
  20. Explain the refer a friend program to a caller
  21. Make a cust. laugh after a bad experience
  22. Take a call the way another Hero would
  23. Deal with a ticket
  24. Say "valet" 5 times in 1 call