CSAT of100 for aweekstraightAnswerthe call inan accentExplain therefer a friendprogram to acallerWalkcustomerthrough howto book OTPSay"valet" 5times in 1callSpeak toattendantAnswer a callsaying "ya'llcall backnow yahear!"Dealwith aticketMake ananimal noise(must be tieinto convo)Use theword"erroneous"on a callHave acust. callyou theirHeroSing asongwhile on acallHave acust. asfor you bynameChooseletter towords in thesame themeStart acasualconvo aboutdinosaursMake acust. laughafter a badexperienceSay"SpotHerolovesyou!!"#HEROIZEem' - i'll giveyou anothershotTake a callthe wayanotherHero wouldFind out ifa cust.has a pet.Customersays "youguys arethe BEST!"TOW NO-Get positivefeedbackafter a towTeach acust. howto openVend GateClose 2monthlyres. overthe phoneCSAT of100 for aweekstraightAnswerthe call inan accentExplain therefer a friendprogram to acallerWalkcustomerthrough howto book OTPSay"valet" 5times in 1callSpeak toattendantAnswer a callsaying "ya'llcall backnow yahear!"Dealwith aticketMake ananimal noise(must be tieinto convo)Use theword"erroneous"on a callHave acust. callyou theirHeroSing asongwhile on acallHave acust. asfor you bynameChooseletter towords in thesame themeStart acasualconvo aboutdinosaursMake acust. laughafter a badexperienceSay"SpotHerolovesyou!!"#HEROIZEem' - i'll giveyou anothershotTake a callthe wayanotherHero wouldFind out ifa cust.has a pet.Customersays "youguys arethe BEST!"TOW NO-Get positivefeedbackafter a towTeach acust. howto openVend GateClose 2monthlyres. overthe phone

June 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. CSAT of 100 for a week straight
  2. Answer the call in an accent
  3. Explain the refer a friend program to a caller
  4. Walk customer through how to book OTP
  5. Say "valet" 5 times in 1 call
  6. Speak to attendant
  7. Answer a call saying "ya'll call back now ya hear!"
  8. Deal with a ticket
  9. Make an animal noise (must be tie into convo)
  10. Use the word "erroneous" on a call
  11. Have a cust. call you their Hero
  12. Sing a song while on a call
  13. Have a cust. as for you by name
  14. Choose letter to words in the same theme
  15. Start a casual convo about dinosaurs
  16. Make a cust. laugh after a bad experience
  17. Say "SpotHero loves you!!"
  18. #HEROIZE em' - i'll give you another shot
  19. Take a call the way another Hero would
  20. Find out if a cust. has a pet.
  21. Customer says "you guys are the BEST!"
  22. TOW NO-Get positive feedback after a tow
  23. Teach a cust. how to open Vend Gate
  24. Close 2 monthly res. over the phone