Chooseletter towords in thesame themeUse theword"erroneous"on a callCustomersays "youguys arethe BEST!"Say"valet" 5times in 1callTeach acust. howto openVend GateAnswer a callsaying "ya'llcall backnow yahear!"Have acust. asfor you bynameAnswerthe call inan accentFind out ifa cust.has a pet.Say"SpotHerolovesyou!!"Walkcustomerthrough howto book OTPExplain therefer a friendprogram to acallerTOW NO-Get positivefeedbackafter a towClose 2monthlyres. overthe phoneTake a callthe wayanotherHero wouldSpeak toattendantDealwith aticketHave acust. callyou theirHeroSing asongwhile on acallMake acust. laughafter a badexperienceMake ananimal noise(must be tieinto convo)Start acasualconvo aboutdinosaursCSAT of100 for aweekstraight#HEROIZEem' - i'll giveyou anothershotChooseletter towords in thesame themeUse theword"erroneous"on a callCustomersays "youguys arethe BEST!"Say"valet" 5times in 1callTeach acust. howto openVend GateAnswer a callsaying "ya'llcall backnow yahear!"Have acust. asfor you bynameAnswerthe call inan accentFind out ifa cust.has a pet.Say"SpotHerolovesyou!!"Walkcustomerthrough howto book OTPExplain therefer a friendprogram to acallerTOW NO-Get positivefeedbackafter a towClose 2monthlyres. overthe phoneTake a callthe wayanotherHero wouldSpeak toattendantDealwith aticketHave acust. callyou theirHeroSing asongwhile on acallMake acust. laughafter a badexperienceMake ananimal noise(must be tieinto convo)Start acasualconvo aboutdinosaursCSAT of100 for aweekstraight#HEROIZEem' - i'll giveyou anothershot

June 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Choose letter to words in the same theme
  2. Use the word "erroneous" on a call
  3. Customer says "you guys are the BEST!"
  4. Say "valet" 5 times in 1 call
  5. Teach a cust. how to open Vend Gate
  6. Answer a call saying "ya'll call back now ya hear!"
  7. Have a cust. as for you by name
  8. Answer the call in an accent
  9. Find out if a cust. has a pet.
  10. Say "SpotHero loves you!!"
  11. Walk customer through how to book OTP
  12. Explain the refer a friend program to a caller
  13. TOW NO-Get positive feedback after a tow
  14. Close 2 monthly res. over the phone
  15. Take a call the way another Hero would
  16. Speak to attendant
  17. Deal with a ticket
  18. Have a cust. call you their Hero
  19. Sing a song while on a call
  20. Make a cust. laugh after a bad experience
  21. Make an animal noise (must be tie into convo)
  22. Start a casual convo about dinosaurs
  23. CSAT of 100 for a week straight
  24. #HEROIZE em' - i'll give you another shot