This bingo card has a free space and 24 words: Closed a debit or credit card, Told a customer “Happy Holidays”, Put a message or replied to a message in Teams, Transferred a caller to the Collections team, Helped a customer with a DC increase, Assisted with a Branch question, Do the “Chomp” for Brittany, Processed a transfer within TMS, Placed a travel note in Client Central, Worked on a Zelle hold or suspension, Helped a non-UBT customer, Did a RM or exception, Told a customer “GO BIG RED!”, Gave an account balance, Transferred a customer to a branch, Gave out UBT's hours for today, Gave a customer our routing number, Answered the 3pm question. (Check skype for group chat), Gave a customer the DC activation phone number, Unlocked UBTgo for a customer, Answered the 1pm question. (Check skype for group chat), Gave a 10-day-payoff for a loan, Told a coworker a holiday related joke and Answered the 9am question. (Check skype for group chat).
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