UnlockedUBTgo foracustomerClosed adebit orcreditcardAssistedwith aBranchquestionAnswered the1pm question.(Check skypefor groupchat)Told acoworker aholidayrelated jokeGave outUBT'shours fortodayPlaced atravel notein ClientCentralAnswered the3pm question.(Check skypefor groupchat) Processeda transferwithinTMSWorked ona Zelle holdorsuspensionAnswered the9am question.(Check skypefor groupchat)Gave acustomerour routingnumberDo the“Chomp”forBrittanyPut amessageor repliedto a messagein TeamsTold acustomer“GO BIGRED!”Transferreda customerto a branchDid a RMorexceptionTransferreda caller totheCollectionsteamHelped anon-UBTcustomerTold acustomer“HappyHolidays”Helped acustomerwith a DCincreaseGave acustomer theDC activationphonenumberGave a10-day-payoff fora loanGave anaccountbalanceUnlockedUBTgo foracustomerClosed adebit orcreditcardAssistedwith aBranchquestionAnswered the1pm question.(Check skypefor groupchat)Told acoworker aholidayrelated jokeGave outUBT'shours fortodayPlaced atravel notein ClientCentralAnswered the3pm question.(Check skypefor groupchat) Processeda transferwithinTMSWorked ona Zelle holdorsuspensionAnswered the9am question.(Check skypefor groupchat)Gave acustomerour routingnumberDo the“Chomp”forBrittanyPut amessageor repliedto a messagein TeamsTold acustomer“GO BIGRED!”Transferreda customerto a branchDid a RMorexceptionTransferreda caller totheCollectionsteamHelped anon-UBTcustomerTold acustomer“HappyHolidays”Helped acustomerwith a DCincreaseGave acustomer theDC activationphonenumberGave a10-day-payoff fora loanGave anaccountbalance

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlocked UBTgo for a customer
  2. Closed a debit or credit card
  3. Assisted with a Branch question
  4. Answered the 1pm question. (Check skype for group chat)
  5. Told a coworker a holiday related joke
  6. Gave out UBT's hours for today
  7. Placed a travel note in Client Central
  8. Answered the 3pm question. (Check skype for group chat)
  9. Processed a transfer within TMS
  10. Worked on a Zelle hold or suspension
  11. Answered the 9am question. (Check skype for group chat)
  12. Gave a customer our routing number
  13. Do the “Chomp” for Brittany
  14. Put a message or replied to a message in Teams
  15. Told a customer “GO BIG RED!”
  16. Transferred a customer to a branch
  17. Did a RM or exception
  18. Transferred a caller to the Collections team
  19. Helped a non-UBT customer
  20. Told a customer “Happy Holidays”
  21. Helped a customer with a DC increase
  22. Gave a customer the DC activation phone number
  23. Gave a 10-day-payoff for a loan
  24. Gave an account balance