Helped anon-UBTcustomerPut amessageor repliedto a messagein TeamsProcesseda transferwithinTMSTold acustomer“HappyHolidays”Transferreda customerto a branchPlaced atravel notein ClientCentralDo the“Chomp”forBrittanyWorked ona Zelle holdorsuspensionAnswered the9am question.(Check skypefor groupchat)Assistedwith aBranchquestionTold acustomer“GO BIGRED!”Answered the1pm question.(Check skypefor groupchat)Closed adebit orcreditcardGave acustomer theDC activationphonenumberGave anaccountbalanceAnswered the3pm question.(Check skypefor groupchat) Gave outUBT'shours fortodayHelped acustomerwith a DCincreaseTransferreda caller totheCollectionsteamTold acoworker aholidayrelated jokeGave a10-day-payoff fora loanDid a RMorexceptionUnlockedUBTgo foracustomerGave acustomerour routingnumberHelped anon-UBTcustomerPut amessageor repliedto a messagein TeamsProcesseda transferwithinTMSTold acustomer“HappyHolidays”Transferreda customerto a branchPlaced atravel notein ClientCentralDo the“Chomp”forBrittanyWorked ona Zelle holdorsuspensionAnswered the9am question.(Check skypefor groupchat)Assistedwith aBranchquestionTold acustomer“GO BIGRED!”Answered the1pm question.(Check skypefor groupchat)Closed adebit orcreditcardGave acustomer theDC activationphonenumberGave anaccountbalanceAnswered the3pm question.(Check skypefor groupchat) Gave outUBT'shours fortodayHelped acustomerwith a DCincreaseTransferreda caller totheCollectionsteamTold acoworker aholidayrelated jokeGave a10-day-payoff fora loanDid a RMorexceptionUnlockedUBTgo foracustomerGave acustomerour routingnumber

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a non-UBT customer
  2. Put a message or replied to a message in Teams
  3. Processed a transfer within TMS
  4. Told a customer “Happy Holidays”
  5. Transferred a customer to a branch
  6. Placed a travel note in Client Central
  7. Do the “Chomp” for Brittany
  8. Worked on a Zelle hold or suspension
  9. Answered the 9am question. (Check skype for group chat)
  10. Assisted with a Branch question
  11. Told a customer “GO BIG RED!”
  12. Answered the 1pm question. (Check skype for group chat)
  13. Closed a debit or credit card
  14. Gave a customer the DC activation phone number
  15. Gave an account balance
  16. Answered the 3pm question. (Check skype for group chat)
  17. Gave out UBT's hours for today
  18. Helped a customer with a DC increase
  19. Transferred a caller to the Collections team
  20. Told a coworker a holiday related joke
  21. Gave a 10-day-payoff for a loan
  22. Did a RM or exception
  23. Unlocked UBTgo for a customer
  24. Gave a customer our routing number