Transferreda caller totheCollectionsteamGave outUBT'shours fortodayDid a RMorexceptionTold acustomer“GO BIGRED!”Gave anaccountbalanceTransferreda customerto a branchHelped anon-UBTcustomerAssistedwith aBranchquestionGave a10-day-payoff fora loanTold acoworker aholidayrelated jokePut amessageor repliedto a messagein TeamsWorked ona Zelle holdorsuspensionTold acustomer“HappyHolidays”Placed atravel notein ClientCentralProcesseda transferwithinTMSDo the“Chomp”forBrittanyClosed adebit orcreditcardAnswered the3pm question.(Check skypefor groupchat) Gave acustomerour routingnumberAnswered the1pm question.(Check skypefor groupchat)Gave acustomer theDC activationphonenumberUnlockedUBTgo foracustomerHelped acustomerwith a DCincreaseAnswered the9am question.(Check skypefor groupchat)Transferreda caller totheCollectionsteamGave outUBT'shours fortodayDid a RMorexceptionTold acustomer“GO BIGRED!”Gave anaccountbalanceTransferreda customerto a branchHelped anon-UBTcustomerAssistedwith aBranchquestionGave a10-day-payoff fora loanTold acoworker aholidayrelated jokePut amessageor repliedto a messagein TeamsWorked ona Zelle holdorsuspensionTold acustomer“HappyHolidays”Placed atravel notein ClientCentralProcesseda transferwithinTMSDo the“Chomp”forBrittanyClosed adebit orcreditcardAnswered the3pm question.(Check skypefor groupchat) Gave acustomerour routingnumberAnswered the1pm question.(Check skypefor groupchat)Gave acustomer theDC activationphonenumberUnlockedUBTgo foracustomerHelped acustomerwith a DCincreaseAnswered the9am question.(Check skypefor groupchat)

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a caller to the Collections team
  2. Gave out UBT's hours for today
  3. Did a RM or exception
  4. Told a customer “GO BIG RED!”
  5. Gave an account balance
  6. Transferred a customer to a branch
  7. Helped a non-UBT customer
  8. Assisted with a Branch question
  9. Gave a 10-day-payoff for a loan
  10. Told a coworker a holiday related joke
  11. Put a message or replied to a message in Teams
  12. Worked on a Zelle hold or suspension
  13. Told a customer “Happy Holidays”
  14. Placed a travel note in Client Central
  15. Processed a transfer within TMS
  16. Do the “Chomp” for Brittany
  17. Closed a debit or credit card
  18. Answered the 3pm question. (Check skype for group chat)
  19. Gave a customer our routing number
  20. Answered the 1pm question. (Check skype for group chat)
  21. Gave a customer the DC activation phone number
  22. Unlocked UBTgo for a customer
  23. Helped a customer with a DC increase
  24. Answered the 9am question. (Check skype for group chat)