Assistedwith aBranchquestionTold acoworker aholidayrelated jokeTransferreda customerto a branchHelped anon-UBTcustomerWorked ona Zelle holdorsuspensionTold acustomer“HappyHolidays”Answered the9am question.(Check skypefor groupchat)Answered the1pm question.(Check skypefor groupchat)Gave outUBT'shours fortodayGave anaccountbalancePut amessageor repliedto a messagein TeamsGave acustomer theDC activationphonenumberDid a RMorexceptionProcesseda transferwithinTMSGave acustomerour routingnumberDo the“Chomp”forBrittanyPlaced atravel notein ClientCentralAnswered the3pm question.(Check skypefor groupchat) Gave a10-day-payoff fora loanTransferreda caller totheCollectionsteamUnlockedUBTgo foracustomerHelped acustomerwith a DCincreaseClosed adebit orcreditcardTold acustomer“GO BIGRED!”Assistedwith aBranchquestionTold acoworker aholidayrelated jokeTransferreda customerto a branchHelped anon-UBTcustomerWorked ona Zelle holdorsuspensionTold acustomer“HappyHolidays”Answered the9am question.(Check skypefor groupchat)Answered the1pm question.(Check skypefor groupchat)Gave outUBT'shours fortodayGave anaccountbalancePut amessageor repliedto a messagein TeamsGave acustomer theDC activationphonenumberDid a RMorexceptionProcesseda transferwithinTMSGave acustomerour routingnumberDo the“Chomp”forBrittanyPlaced atravel notein ClientCentralAnswered the3pm question.(Check skypefor groupchat) Gave a10-day-payoff fora loanTransferreda caller totheCollectionsteamUnlockedUBTgo foracustomerHelped acustomerwith a DCincreaseClosed adebit orcreditcardTold acustomer“GO BIGRED!”

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted with a Branch question
  2. Told a coworker a holiday related joke
  3. Transferred a customer to a branch
  4. Helped a non-UBT customer
  5. Worked on a Zelle hold or suspension
  6. Told a customer “Happy Holidays”
  7. Answered the 9am question. (Check skype for group chat)
  8. Answered the 1pm question. (Check skype for group chat)
  9. Gave out UBT's hours for today
  10. Gave an account balance
  11. Put a message or replied to a message in Teams
  12. Gave a customer the DC activation phone number
  13. Did a RM or exception
  14. Processed a transfer within TMS
  15. Gave a customer our routing number
  16. Do the “Chomp” for Brittany
  17. Placed a travel note in Client Central
  18. Answered the 3pm question. (Check skype for group chat)
  19. Gave a 10-day-payoff for a loan
  20. Transferred a caller to the Collections team
  21. Unlocked UBTgo for a customer
  22. Helped a customer with a DC increase
  23. Closed a debit or credit card
  24. Told a customer “GO BIG RED!”