Gave outUBT'shours fortodayGave a10-day-payoff fora loanAssistedwith aBranchquestionClosed adebit orcreditcardWorked ona Zelle holdorsuspensionPut amessageor repliedto a messagein TeamsAnswered the9am question.(Check skypefor groupchat)Answered the1pm question.(Check skypefor groupchat)Gave acustomerour routingnumberDid a RMorexceptionProcesseda transferwithinTMSPlaced atravel notein ClientCentralTransferreda customerto a branchTransferreda caller totheCollectionsteamAnswered the3pm question.(Check skypefor groupchat) Gave anaccountbalanceHelped anon-UBTcustomerGave acustomer theDC activationphonenumberHelped acustomerwith a DCincreaseTold acustomer“GO BIGRED!”Told acustomer“HappyHolidays”Told acoworker aholidayrelated jokeUnlockedUBTgo foracustomerDo the“Chomp”forBrittanyGave outUBT'shours fortodayGave a10-day-payoff fora loanAssistedwith aBranchquestionClosed adebit orcreditcardWorked ona Zelle holdorsuspensionPut amessageor repliedto a messagein TeamsAnswered the9am question.(Check skypefor groupchat)Answered the1pm question.(Check skypefor groupchat)Gave acustomerour routingnumberDid a RMorexceptionProcesseda transferwithinTMSPlaced atravel notein ClientCentralTransferreda customerto a branchTransferreda caller totheCollectionsteamAnswered the3pm question.(Check skypefor groupchat) Gave anaccountbalanceHelped anon-UBTcustomerGave acustomer theDC activationphonenumberHelped acustomerwith a DCincreaseTold acustomer“GO BIGRED!”Told acustomer“HappyHolidays”Told acoworker aholidayrelated jokeUnlockedUBTgo foracustomerDo the“Chomp”forBrittany

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave out UBT's hours for today
  2. Gave a 10-day-payoff for a loan
  3. Assisted with a Branch question
  4. Closed a debit or credit card
  5. Worked on a Zelle hold or suspension
  6. Put a message or replied to a message in Teams
  7. Answered the 9am question. (Check skype for group chat)
  8. Answered the 1pm question. (Check skype for group chat)
  9. Gave a customer our routing number
  10. Did a RM or exception
  11. Processed a transfer within TMS
  12. Placed a travel note in Client Central
  13. Transferred a customer to a branch
  14. Transferred a caller to the Collections team
  15. Answered the 3pm question. (Check skype for group chat)
  16. Gave an account balance
  17. Helped a non-UBT customer
  18. Gave a customer the DC activation phone number
  19. Helped a customer with a DC increase
  20. Told a customer “GO BIG RED!”
  21. Told a customer “Happy Holidays”
  22. Told a coworker a holiday related joke
  23. Unlocked UBTgo for a customer
  24. Do the “Chomp” for Brittany