Transferreda caller totheCollectionsteamTransferreda customerto a branchGave acustomerour routingnumberProcesseda transferwithinTMSAnswered the3pm question.(Check skypefor groupchat) Worked ona Zelle holdorsuspensionGave a10-day-payoff fora loanDid a RMorexceptionPlaced atravel notein ClientCentralGave acustomer theDC activationphonenumberTold acustomer“GO BIGRED!”Helped acustomerwith a DCincreasePut amessageor repliedto a messagein TeamsClosed adebit orcreditcardGave outUBT'shours fortodayTold acoworker aholidayrelated jokeDo the“Chomp”forBrittanyAnswered the9am question.(Check skypefor groupchat)Assistedwith aBranchquestionHelped anon-UBTcustomerUnlockedUBTgo foracustomerGave anaccountbalanceTold acustomer“HappyHolidays”Answered the1pm question.(Check skypefor groupchat)Transferreda caller totheCollectionsteamTransferreda customerto a branchGave acustomerour routingnumberProcesseda transferwithinTMSAnswered the3pm question.(Check skypefor groupchat) Worked ona Zelle holdorsuspensionGave a10-day-payoff fora loanDid a RMorexceptionPlaced atravel notein ClientCentralGave acustomer theDC activationphonenumberTold acustomer“GO BIGRED!”Helped acustomerwith a DCincreasePut amessageor repliedto a messagein TeamsClosed adebit orcreditcardGave outUBT'shours fortodayTold acoworker aholidayrelated jokeDo the“Chomp”forBrittanyAnswered the9am question.(Check skypefor groupchat)Assistedwith aBranchquestionHelped anon-UBTcustomerUnlockedUBTgo foracustomerGave anaccountbalanceTold acustomer“HappyHolidays”Answered the1pm question.(Check skypefor groupchat)

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a caller to the Collections team
  2. Transferred a customer to a branch
  3. Gave a customer our routing number
  4. Processed a transfer within TMS
  5. Answered the 3pm question. (Check skype for group chat)
  6. Worked on a Zelle hold or suspension
  7. Gave a 10-day-payoff for a loan
  8. Did a RM or exception
  9. Placed a travel note in Client Central
  10. Gave a customer the DC activation phone number
  11. Told a customer “GO BIG RED!”
  12. Helped a customer with a DC increase
  13. Put a message or replied to a message in Teams
  14. Closed a debit or credit card
  15. Gave out UBT's hours for today
  16. Told a coworker a holiday related joke
  17. Do the “Chomp” for Brittany
  18. Answered the 9am question. (Check skype for group chat)
  19. Assisted with a Branch question
  20. Helped a non-UBT customer
  21. Unlocked UBTgo for a customer
  22. Gave an account balance
  23. Told a customer “Happy Holidays”
  24. Answered the 1pm question. (Check skype for group chat)