Closed adebit orcreditcardDid a RMorexceptionGave acustomer theDC activationphonenumberGave anaccountbalanceUnlockedUBTgo foracustomerDo the“Chomp”forBrittanyProcesseda transferwithinTMSAssistedwith aBranchquestionTransferreda customerto a branchAnswered the9am question.(Check skypefor groupchat)Put amessageor repliedto a messagein TeamsGave outUBT'shours fortodayHelped anon-UBTcustomerTransferreda caller totheCollectionsteamAnswered the1pm question.(Check skypefor groupchat)Gave a10-day-payoff fora loanTold acoworker aholidayrelated jokePlaced atravel notein ClientCentralTold acustomer“GO BIGRED!”Gave acustomerour routingnumberAnswered the3pm question.(Check skypefor groupchat) Worked ona Zelle holdorsuspensionHelped acustomerwith a DCincreaseTold acustomer“HappyHolidays”Closed adebit orcreditcardDid a RMorexceptionGave acustomer theDC activationphonenumberGave anaccountbalanceUnlockedUBTgo foracustomerDo the“Chomp”forBrittanyProcesseda transferwithinTMSAssistedwith aBranchquestionTransferreda customerto a branchAnswered the9am question.(Check skypefor groupchat)Put amessageor repliedto a messagein TeamsGave outUBT'shours fortodayHelped anon-UBTcustomerTransferreda caller totheCollectionsteamAnswered the1pm question.(Check skypefor groupchat)Gave a10-day-payoff fora loanTold acoworker aholidayrelated jokePlaced atravel notein ClientCentralTold acustomer“GO BIGRED!”Gave acustomerour routingnumberAnswered the3pm question.(Check skypefor groupchat) Worked ona Zelle holdorsuspensionHelped acustomerwith a DCincreaseTold acustomer“HappyHolidays”

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed a debit or credit card
  2. Did a RM or exception
  3. Gave a customer the DC activation phone number
  4. Gave an account balance
  5. Unlocked UBTgo for a customer
  6. Do the “Chomp” for Brittany
  7. Processed a transfer within TMS
  8. Assisted with a Branch question
  9. Transferred a customer to a branch
  10. Answered the 9am question. (Check skype for group chat)
  11. Put a message or replied to a message in Teams
  12. Gave out UBT's hours for today
  13. Helped a non-UBT customer
  14. Transferred a caller to the Collections team
  15. Answered the 1pm question. (Check skype for group chat)
  16. Gave a 10-day-payoff for a loan
  17. Told a coworker a holiday related joke
  18. Placed a travel note in Client Central
  19. Told a customer “GO BIG RED!”
  20. Gave a customer our routing number
  21. Answered the 3pm question. (Check skype for group chat)
  22. Worked on a Zelle hold or suspension
  23. Helped a customer with a DC increase
  24. Told a customer “Happy Holidays”