Gave anaccountbalanceProcesseda transferwithinTMSTold acustomer“HappyHolidays”Transferreda caller totheCollectionsteamPut amessageor repliedto a messagein TeamsPlaced atravel notein ClientCentralHelped anon-UBTcustomerGave outUBT'shours fortodayTransferreda customerto a branchAnswered the1pm question.(Check skypefor groupchat)Gave acustomerour routingnumberDid a RMorexceptionGave a10-day-payoff fora loanClosed adebit orcreditcardWorked ona Zelle holdorsuspensionTold acoworker aholidayrelated jokeDo the“Chomp”forBrittanyAnswered the9am question.(Check skypefor groupchat)Assistedwith aBranchquestionUnlockedUBTgo foracustomerHelped acustomerwith a DCincreaseGave acustomer theDC activationphonenumberTold acustomer“GO BIGRED!”Answered the3pm question.(Check skypefor groupchat) Gave anaccountbalanceProcesseda transferwithinTMSTold acustomer“HappyHolidays”Transferreda caller totheCollectionsteamPut amessageor repliedto a messagein TeamsPlaced atravel notein ClientCentralHelped anon-UBTcustomerGave outUBT'shours fortodayTransferreda customerto a branchAnswered the1pm question.(Check skypefor groupchat)Gave acustomerour routingnumberDid a RMorexceptionGave a10-day-payoff fora loanClosed adebit orcreditcardWorked ona Zelle holdorsuspensionTold acoworker aholidayrelated jokeDo the“Chomp”forBrittanyAnswered the9am question.(Check skypefor groupchat)Assistedwith aBranchquestionUnlockedUBTgo foracustomerHelped acustomerwith a DCincreaseGave acustomer theDC activationphonenumberTold acustomer“GO BIGRED!”Answered the3pm question.(Check skypefor groupchat) 

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave an account balance
  2. Processed a transfer within TMS
  3. Told a customer “Happy Holidays”
  4. Transferred a caller to the Collections team
  5. Put a message or replied to a message in Teams
  6. Placed a travel note in Client Central
  7. Helped a non-UBT customer
  8. Gave out UBT's hours for today
  9. Transferred a customer to a branch
  10. Answered the 1pm question. (Check skype for group chat)
  11. Gave a customer our routing number
  12. Did a RM or exception
  13. Gave a 10-day-payoff for a loan
  14. Closed a debit or credit card
  15. Worked on a Zelle hold or suspension
  16. Told a coworker a holiday related joke
  17. Do the “Chomp” for Brittany
  18. Answered the 9am question. (Check skype for group chat)
  19. Assisted with a Branch question
  20. Unlocked UBTgo for a customer
  21. Helped a customer with a DC increase
  22. Gave a customer the DC activation phone number
  23. Told a customer “GO BIG RED!”
  24. Answered the 3pm question. (Check skype for group chat)