Answered the9am question.(Check skypefor groupchat)Placed atravel notein ClientCentralTransferreda caller totheCollectionsteamAnswered the3pm question.(Check skypefor groupchat) Helped acustomerwith a DCincreaseGave acustomer theDC activationphonenumberUnlockedUBTgo foracustomerPut amessageor repliedto a messagein TeamsHelped anon-UBTcustomerGave a10-day-payoff fora loanDid a RMorexceptionGave outUBT'shours fortodayTold acoworker aholidayrelated jokeDo the“Chomp”forBrittanyWorked ona Zelle holdorsuspensionAssistedwith aBranchquestionGave anaccountbalanceTold acustomer“HappyHolidays”Answered the1pm question.(Check skypefor groupchat)Transferreda customerto a branchProcesseda transferwithinTMSTold acustomer“GO BIGRED!”Gave acustomerour routingnumberClosed adebit orcreditcardAnswered the9am question.(Check skypefor groupchat)Placed atravel notein ClientCentralTransferreda caller totheCollectionsteamAnswered the3pm question.(Check skypefor groupchat) Helped acustomerwith a DCincreaseGave acustomer theDC activationphonenumberUnlockedUBTgo foracustomerPut amessageor repliedto a messagein TeamsHelped anon-UBTcustomerGave a10-day-payoff fora loanDid a RMorexceptionGave outUBT'shours fortodayTold acoworker aholidayrelated jokeDo the“Chomp”forBrittanyWorked ona Zelle holdorsuspensionAssistedwith aBranchquestionGave anaccountbalanceTold acustomer“HappyHolidays”Answered the1pm question.(Check skypefor groupchat)Transferreda customerto a branchProcesseda transferwithinTMSTold acustomer“GO BIGRED!”Gave acustomerour routingnumberClosed adebit orcreditcard

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered the 9am question. (Check skype for group chat)
  2. Placed a travel note in Client Central
  3. Transferred a caller to the Collections team
  4. Answered the 3pm question. (Check skype for group chat)
  5. Helped a customer with a DC increase
  6. Gave a customer the DC activation phone number
  7. Unlocked UBTgo for a customer
  8. Put a message or replied to a message in Teams
  9. Helped a non-UBT customer
  10. Gave a 10-day-payoff for a loan
  11. Did a RM or exception
  12. Gave out UBT's hours for today
  13. Told a coworker a holiday related joke
  14. Do the “Chomp” for Brittany
  15. Worked on a Zelle hold or suspension
  16. Assisted with a Branch question
  17. Gave an account balance
  18. Told a customer “Happy Holidays”
  19. Answered the 1pm question. (Check skype for group chat)
  20. Transferred a customer to a branch
  21. Processed a transfer within TMS
  22. Told a customer “GO BIG RED!”
  23. Gave a customer our routing number
  24. Closed a debit or credit card