Helped anon-UBTcustomerTold acustomer“HappyHolidays”Answered the1pm question.(Check skypefor groupchat)Closed adebit orcreditcardTold acoworker aholidayrelated jokeDid a RMorexceptionGave outUBT'shours fortodayTransferreda caller totheCollectionsteamAnswered the9am question.(Check skypefor groupchat)Helped acustomerwith a DCincreaseGave a10-day-payoff fora loanGave acustomer theDC activationphonenumberUnlockedUBTgo foracustomerPut amessageor repliedto a messagein TeamsDo the“Chomp”forBrittanyAnswered the3pm question.(Check skypefor groupchat) Transferreda customerto a branchProcesseda transferwithinTMSTold acustomer“GO BIGRED!”Gave anaccountbalanceWorked ona Zelle holdorsuspensionAssistedwith aBranchquestionPlaced atravel notein ClientCentralGave acustomerour routingnumberHelped anon-UBTcustomerTold acustomer“HappyHolidays”Answered the1pm question.(Check skypefor groupchat)Closed adebit orcreditcardTold acoworker aholidayrelated jokeDid a RMorexceptionGave outUBT'shours fortodayTransferreda caller totheCollectionsteamAnswered the9am question.(Check skypefor groupchat)Helped acustomerwith a DCincreaseGave a10-day-payoff fora loanGave acustomer theDC activationphonenumberUnlockedUBTgo foracustomerPut amessageor repliedto a messagein TeamsDo the“Chomp”forBrittanyAnswered the3pm question.(Check skypefor groupchat) Transferreda customerto a branchProcesseda transferwithinTMSTold acustomer“GO BIGRED!”Gave anaccountbalanceWorked ona Zelle holdorsuspensionAssistedwith aBranchquestionPlaced atravel notein ClientCentralGave acustomerour routingnumber

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a non-UBT customer
  2. Told a customer “Happy Holidays”
  3. Answered the 1pm question. (Check skype for group chat)
  4. Closed a debit or credit card
  5. Told a coworker a holiday related joke
  6. Did a RM or exception
  7. Gave out UBT's hours for today
  8. Transferred a caller to the Collections team
  9. Answered the 9am question. (Check skype for group chat)
  10. Helped a customer with a DC increase
  11. Gave a 10-day-payoff for a loan
  12. Gave a customer the DC activation phone number
  13. Unlocked UBTgo for a customer
  14. Put a message or replied to a message in Teams
  15. Do the “Chomp” for Brittany
  16. Answered the 3pm question. (Check skype for group chat)
  17. Transferred a customer to a branch
  18. Processed a transfer within TMS
  19. Told a customer “GO BIG RED!”
  20. Gave an account balance
  21. Worked on a Zelle hold or suspension
  22. Assisted with a Branch question
  23. Placed a travel note in Client Central
  24. Gave a customer our routing number