Helped anon-UBTcustomerAnswered the9am question.(Check skypefor groupchat)Closed adebit orcreditcardGave anaccountbalancePut amessageor repliedto a messagein TeamsHelped acustomerwith a DCincreaseProcesseda transferwithinTMSTold acustomer“GO BIGRED!”Answered the1pm question.(Check skypefor groupchat)Gave a10-day-payoff fora loanAssistedwith aBranchquestionWorked ona Zelle holdorsuspensionDid a RMorexceptionGave acustomer theDC activationphonenumberGave outUBT'shours fortodayTold acustomer“HappyHolidays”UnlockedUBTgo foracustomerAnswered the3pm question.(Check skypefor groupchat) Transferreda caller totheCollectionsteamGave acustomerour routingnumberDo the“Chomp”forBrittanyTransferreda customerto a branchPlaced atravel notein ClientCentralTold acoworker aholidayrelated jokeHelped anon-UBTcustomerAnswered the9am question.(Check skypefor groupchat)Closed adebit orcreditcardGave anaccountbalancePut amessageor repliedto a messagein TeamsHelped acustomerwith a DCincreaseProcesseda transferwithinTMSTold acustomer“GO BIGRED!”Answered the1pm question.(Check skypefor groupchat)Gave a10-day-payoff fora loanAssistedwith aBranchquestionWorked ona Zelle holdorsuspensionDid a RMorexceptionGave acustomer theDC activationphonenumberGave outUBT'shours fortodayTold acustomer“HappyHolidays”UnlockedUBTgo foracustomerAnswered the3pm question.(Check skypefor groupchat) Transferreda caller totheCollectionsteamGave acustomerour routingnumberDo the“Chomp”forBrittanyTransferreda customerto a branchPlaced atravel notein ClientCentralTold acoworker aholidayrelated joke

CST Black Friday 2021 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a non-UBT customer
  2. Answered the 9am question. (Check skype for group chat)
  3. Closed a debit or credit card
  4. Gave an account balance
  5. Put a message or replied to a message in Teams
  6. Helped a customer with a DC increase
  7. Processed a transfer within TMS
  8. Told a customer “GO BIG RED!”
  9. Answered the 1pm question. (Check skype for group chat)
  10. Gave a 10-day-payoff for a loan
  11. Assisted with a Branch question
  12. Worked on a Zelle hold or suspension
  13. Did a RM or exception
  14. Gave a customer the DC activation phone number
  15. Gave out UBT's hours for today
  16. Told a customer “Happy Holidays”
  17. Unlocked UBTgo for a customer
  18. Answered the 3pm question. (Check skype for group chat)
  19. Transferred a caller to the Collections team
  20. Gave a customer our routing number
  21. Do the “Chomp” for Brittany
  22. Transferred a customer to a branch
  23. Placed a travel note in Client Central
  24. Told a coworker a holiday related joke