This bingo card has a free space and 24 words: Helped another TL with a complicated case, Put stats back after a BSR, Took an escalation call, Answered in the TL teams channel, Completed 10 items in 1 day (and sorted into completed folder), Completed an SRA or Am Waive, Completed an ID Pending, Got an agent calling the wrong queue on the TL line, Acknowledged a colleague on the lifeworks app, Participated in CAC Connexions, Sorted 20 unsorted emails in the inbox in 1 day, Take 20 TL calls in 1 day, Replied to emails in the EC inbox, Create 5 dummy sessions in 1 day, Coach a CCR outside the TL line, Have < 5 incomplete items in your colour at the end of your shift, Completed 10 US SSP requests in 1 week, Completed CCR OT, Completed a crossover, No flagged error in 1 week, Completed an audit (including follow-up emails to agents if needed), Completed specialized tasks (such as OGC, ECHO, DQ, etc), Completed 5 Global requests in 3 days and File away all completed items in your colour for the entire week..
December TL Bingo | 5 In A Row | Week 2 Bingo | 5 In A Row | Travel Specialists
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