(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Completed 5 Global requests in 3 days
Answered in the TL teams channel
Took an escalation call
Have < 5 incomplete items in your colour at the end of your shift
Completed specialized tasks (such as OGC, ECHO, DQ, etc)
Helped another TL with a complicated case
File away all completed items in your colour for the entire week.
Completed an audit (including follow-up emails to agents if needed)
Completed a crossover
Completed an ID Pending
Participated in CAC Connexions
Completed 10 US SSP requests in 1 week
Completed 10 items in 1 day (and sorted into completed folder)
Got an agent calling the wrong queue on the TL line
