(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Completed an audit (including follow-up emails to agents if needed)
Completed an ID Pending
Helped another TL with a complicated case
Completed 10 US SSP requests in 1 week
Completed specialized tasks (such as OGC, ECHO, DQ, etc)
Have < 5 incomplete items in your colour at the end of your shift
Acknowledged a colleague on the lifeworks app
Completed a crossover
No flagged error in 1 week
Completed 10 items in 1 day (and sorted into completed folder)
Coach a CCR outside the TL line
Sorted 20 unsorted emails in the inbox in 1 day
Replied to emails in the EC inbox
Put stats back after a BSR
Take 20 TL calls in 1 day
Participated in CAC Connexions
Answered in the TL teams channel
Completed an SRA or Am Waive
Got an agent calling the wrong queue on the TL line
Took an escalation call
Create 5 dummy sessions in 1 day
Completed CCR OT
File away all completed items in your colour for the entire week.
