Customer Experience

Customer Experience Bingo Card
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This bingo card has a free space and 44 words: Learn a new customer's name, Complete all CSR tasks for your daypart, Wish 10 customers a Happy New Year, Tell a coffee joke to a drive thru customer, Ask a cafe customer about their favorite coffee, Share samples of your favorite pastry with 5 customers, Include a customer in a coffee tasting, Give a sticker to a kid (ask parents 1st!), Clean & Stock the RRs, Create a custom drink for customers to try!, Make a customer laugh, Introduce another partner to a regular you know, Wipe down/set up condiment bar & tables & chairs, Compliment a customer, Recommend a food pairing in Drive Thru, Take a polaroid photo with your favorite regular, Greet 10 customers as they walk in, Ask 5 customers about their holiday plans, Wipe down/set up patio tables & chairs, Complete a Green Sweep, Update MOP Item Availability, Sweep & Mop the cafe floors, Wipe/restock lobby retail and RTD/E, Write a positive message on a customer cup, Make a retail display in the DT, Clean DT windows/blinds, Talk to 5 customers in a row the whole time they're at the window, Use Brew Batch guide before you brew all day, Clean plexi shield at Customer Handoff, Use the DPM to mark mobile orders as they're finished, Clean plexi shields at POS, Give a new customer a drink recommendation, Write a thank you note on a delivery, Write a green apron card for a regular, Talk to a cafe customer while you make their drink, Learn a mobile order customer's name, Tamp cafe trash while it's busy, Date all syrups & toppings at cold bar, Date all syrups & toppings at hot bar, Sample a holiday coffee to customers, Share holiday beverage samples with cafe customers, Wear your nametag, Ask a customer what was the best part of their week was and Serve a drink with latte art.

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