Write agreen aproncard for aregularLearn anewcustomer'snameTalk to 5customers in arow the wholetime they're atthe windowCreate acustom drinkforcustomers totry!Write athank younote on adeliveryAsk a customerwhat was thebest part oftheir week wasShare holidaybeveragesamples withcafecustomersWish 10customersa HappyNew YearCompletea GreenSweepTamp cafetrashwhile it'sbusyMake aretaildisplay inthe DTServe adrink withlatte artDate allsyrups &toppingsat hot barWearyournametagClean &Stockthe RRsSample aholidaycoffee tocustomersInclude acustomerin a coffeetastingCleanplexishields atPOSLearn amobile ordercustomer'snameUse the DPMto markmobile ordersas they'refinishedDate allsyrups &toppings atcold barMake acustomerlaughGive a newcustomer a drinkrecommendationClean DTwindows/blindsComplete allCSR tasksfor yourdaypartRecommenda foodpairing inDrive ThruUse BrewBatch guidebefore youbrew all dayWipedown/set uppatio tables& chairsTalk to a cafecustomerwhile youmake theirdrinkIntroduceanotherpartner to aregular youknowAsk a cafecustomerabout theirfavoritecoffeeAsk 5customersabout theirholiday plansWrite apositivemessage ona customercupSweep &Mop thecafe floorsComplimenta customerGive asticker to akid (askparents 1st!)Greet 10customersas theywalk inClean plexishield atCustomerHandoffSharesamples ofyour favoritepastry with 5customersWipe/restocklobby retailand RTD/EUpdateMOP ItemAvailabilityTake apolaroidphoto withyour favoriteregularWipedown/set upcondimentbar & tables& chairsTell a coffeejoke to adrive thrucustomerWrite agreen aproncard for aregularLearn anewcustomer'snameTalk to 5customers in arow the wholetime they're atthe windowCreate acustom drinkforcustomers totry!Write athank younote on adeliveryAsk a customerwhat was thebest part oftheir week wasShare holidaybeveragesamples withcafecustomersWish 10customersa HappyNew YearCompletea GreenSweepTamp cafetrashwhile it'sbusyMake aretaildisplay inthe DTServe adrink withlatte artDate allsyrups &toppingsat hot barWearyournametagClean &Stockthe RRsSample aholidaycoffee tocustomersInclude acustomerin a coffeetastingCleanplexishields atPOSLearn amobile ordercustomer'snameUse the DPMto markmobile ordersas they'refinishedDate allsyrups &toppings atcold barMake acustomerlaughGive a newcustomer a drinkrecommendationClean DTwindows/blindsComplete allCSR tasksfor yourdaypartRecommenda foodpairing inDrive ThruUse BrewBatch guidebefore youbrew all dayWipedown/set uppatio tables& chairsTalk to a cafecustomerwhile youmake theirdrinkIntroduceanotherpartner to aregular youknowAsk a cafecustomerabout theirfavoritecoffeeAsk 5customersabout theirholiday plansWrite apositivemessage ona customercupSweep &Mop thecafe floorsComplimenta customerGive asticker to akid (askparents 1st!)Greet 10customersas theywalk inClean plexishield atCustomerHandoffSharesamples ofyour favoritepastry with 5customersWipe/restocklobby retailand RTD/EUpdateMOP ItemAvailabilityTake apolaroidphoto withyour favoriteregularWipedown/set upcondimentbar & tables& chairsTell a coffeejoke to adrive thrucustomer

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Write a green apron card for a regular
  2. Learn a new customer's name
  3. Talk to 5 customers in a row the whole time they're at the window
  4. Create a custom drink for customers to try!
  5. Write a thank you note on a delivery
  6. Ask a customer what was the best part of their week was
  7. Share holiday beverage samples with cafe customers
  8. Wish 10 customers a Happy New Year
  9. Complete a Green Sweep
  10. Tamp cafe trash while it's busy
  11. Make a retail display in the DT
  12. Serve a drink with latte art
  13. Date all syrups & toppings at hot bar
  14. Wear your nametag
  15. Clean & Stock the RRs
  16. Sample a holiday coffee to customers
  17. Include a customer in a coffee tasting
  18. Clean plexi shields at POS
  19. Learn a mobile order customer's name
  20. Use the DPM to mark mobile orders as they're finished
  21. Date all syrups & toppings at cold bar
  22. Make a customer laugh
  23. Give a new customer a drink recommendation
  24. Clean DT windows/blinds
  25. Complete all CSR tasks for your daypart
  26. Recommend a food pairing in Drive Thru
  27. Use Brew Batch guide before you brew all day
  28. Wipe down/set up patio tables & chairs
  29. Talk to a cafe customer while you make their drink
  30. Introduce another partner to a regular you know
  31. Ask a cafe customer about their favorite coffee
  32. Ask 5 customers about their holiday plans
  33. Write a positive message on a customer cup
  34. Sweep & Mop the cafe floors
  35. Compliment a customer
  36. Give a sticker to a kid (ask parents 1st!)
  37. Greet 10 customers as they walk in
  38. Clean plexi shield at Customer Handoff
  39. Share samples of your favorite pastry with 5 customers
  40. Wipe/restock lobby retail and RTD/E
  41. Update MOP Item Availability
  42. Take a polaroid photo with your favorite regular
  43. Wipe down/set up condiment bar & tables & chairs
  44. Tell a coffee joke to a drive thru customer