Introduceanotherpartner to aregular youknowComplimenta customerWish 10customersa HappyNew YearWipedown/set uppatio tables& chairsWrite apositivemessage ona customercupAsk a customerwhat was thebest part oftheir week wasMake acustomerlaughAsk 5customersabout theirholiday plansDate allsyrups &toppings atcold barGive asticker to akid (askparents 1st!)Clean plexishield atCustomerHandoffMake aretaildisplay inthe DTTamp cafetrashwhile it'sbusyWipe/restocklobby retailand RTD/EComplete allCSR tasksfor yourdaypartWrite agreen aproncard for aregularSharesamples ofyour favoritepastry with 5customersCreate acustom drinkforcustomers totry!Talk to a cafecustomerwhile youmake theirdrinkUpdateMOP ItemAvailabilityLearn amobile ordercustomer'snameTake apolaroidphoto withyour favoriteregularWrite athank younote on adeliveryLearn anewcustomer'snameTalk to 5customers in arow the wholetime they're atthe windowClean &Stockthe RRsSweep &Mop thecafe floorsServe adrink withlatte artRecommenda foodpairing inDrive ThruSample aholidaycoffee tocustomersCleanplexishields atPOSUse BrewBatch guidebefore youbrew all dayWearyournametagAsk a cafecustomerabout theirfavoritecoffeeUse the DPMto markmobile ordersas they'refinishedClean DTwindows/blindsWipedown/set upcondimentbar & tables& chairsGive a newcustomer a drinkrecommendationShare holidaybeveragesamples withcafecustomersTell a coffeejoke to adrive thrucustomerDate allsyrups &toppingsat hot barInclude acustomerin a coffeetastingCompletea GreenSweepGreet 10customersas theywalk inIntroduceanotherpartner to aregular youknowComplimenta customerWish 10customersa HappyNew YearWipedown/set uppatio tables& chairsWrite apositivemessage ona customercupAsk a customerwhat was thebest part oftheir week wasMake acustomerlaughAsk 5customersabout theirholiday plansDate allsyrups &toppings atcold barGive asticker to akid (askparents 1st!)Clean plexishield atCustomerHandoffMake aretaildisplay inthe DTTamp cafetrashwhile it'sbusyWipe/restocklobby retailand RTD/EComplete allCSR tasksfor yourdaypartWrite agreen aproncard for aregularSharesamples ofyour favoritepastry with 5customersCreate acustom drinkforcustomers totry!Talk to a cafecustomerwhile youmake theirdrinkUpdateMOP ItemAvailabilityLearn amobile ordercustomer'snameTake apolaroidphoto withyour favoriteregularWrite athank younote on adeliveryLearn anewcustomer'snameTalk to 5customers in arow the wholetime they're atthe windowClean &Stockthe RRsSweep &Mop thecafe floorsServe adrink withlatte artRecommenda foodpairing inDrive ThruSample aholidaycoffee tocustomersCleanplexishields atPOSUse BrewBatch guidebefore youbrew all dayWearyournametagAsk a cafecustomerabout theirfavoritecoffeeUse the DPMto markmobile ordersas they'refinishedClean DTwindows/blindsWipedown/set upcondimentbar & tables& chairsGive a newcustomer a drinkrecommendationShare holidaybeveragesamples withcafecustomersTell a coffeejoke to adrive thrucustomerDate allsyrups &toppingsat hot barInclude acustomerin a coffeetastingCompletea GreenSweepGreet 10customersas theywalk in

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce another partner to a regular you know
  2. Compliment a customer
  3. Wish 10 customers a Happy New Year
  4. Wipe down/set up patio tables & chairs
  5. Write a positive message on a customer cup
  6. Ask a customer what was the best part of their week was
  7. Make a customer laugh
  8. Ask 5 customers about their holiday plans
  9. Date all syrups & toppings at cold bar
  10. Give a sticker to a kid (ask parents 1st!)
  11. Clean plexi shield at Customer Handoff
  12. Make a retail display in the DT
  13. Tamp cafe trash while it's busy
  14. Wipe/restock lobby retail and RTD/E
  15. Complete all CSR tasks for your daypart
  16. Write a green apron card for a regular
  17. Share samples of your favorite pastry with 5 customers
  18. Create a custom drink for customers to try!
  19. Talk to a cafe customer while you make their drink
  20. Update MOP Item Availability
  21. Learn a mobile order customer's name
  22. Take a polaroid photo with your favorite regular
  23. Write a thank you note on a delivery
  24. Learn a new customer's name
  25. Talk to 5 customers in a row the whole time they're at the window
  26. Clean & Stock the RRs
  27. Sweep & Mop the cafe floors
  28. Serve a drink with latte art
  29. Recommend a food pairing in Drive Thru
  30. Sample a holiday coffee to customers
  31. Clean plexi shields at POS
  32. Use Brew Batch guide before you brew all day
  33. Wear your nametag
  34. Ask a cafe customer about their favorite coffee
  35. Use the DPM to mark mobile orders as they're finished
  36. Clean DT windows/blinds
  37. Wipe down/set up condiment bar & tables & chairs
  38. Give a new customer a drink recommendation
  39. Share holiday beverage samples with cafe customers
  40. Tell a coffee joke to a drive thru customer
  41. Date all syrups & toppings at hot bar
  42. Include a customer in a coffee tasting
  43. Complete a Green Sweep
  44. Greet 10 customers as they walk in