Make acustomerlaughWrite apositivemessage ona customercupSweep &Mop thecafe floorsSharesamples ofyour favoritepastry with 5customersMake aretaildisplay inthe DTRecommenda foodpairing inDrive ThruTalk to 5customers in arow the wholetime they're atthe windowTalk to a cafecustomerwhile youmake theirdrinkUse the DPMto markmobile ordersas they'refinishedSample aholidaycoffee tocustomersClean &Stockthe RRsComplete allCSR tasksfor yourdaypartGive a newcustomer a drinkrecommendationCreate acustom drinkforcustomers totry!Write agreen aproncard for aregularShare holidaybeveragesamples withcafecustomersWipedown/set uppatio tables& chairsGreet 10customersas theywalk inInclude acustomerin a coffeetastingClean plexishield atCustomerHandoffLearn anewcustomer'snameAsk a cafecustomerabout theirfavoritecoffeeIntroduceanotherpartner to aregular youknowClean DTwindows/blindsCleanplexishields atPOSDate allsyrups &toppings atcold barUpdateMOP ItemAvailabilityWipe/restocklobby retailand RTD/EDate allsyrups &toppingsat hot barWipedown/set upcondimentbar & tables& chairsCompletea GreenSweepAsk a customerwhat was thebest part oftheir week wasAsk 5customersabout theirholiday plansGive asticker to akid (askparents 1st!)Wish 10customersa HappyNew YearTamp cafetrashwhile it'sbusyUse BrewBatch guidebefore youbrew all dayTake apolaroidphoto withyour favoriteregularLearn amobile ordercustomer'snameTell a coffeejoke to adrive thrucustomerWearyournametagWrite athank younote on adeliveryComplimenta customerServe adrink withlatte artMake acustomerlaughWrite apositivemessage ona customercupSweep &Mop thecafe floorsSharesamples ofyour favoritepastry with 5customersMake aretaildisplay inthe DTRecommenda foodpairing inDrive ThruTalk to 5customers in arow the wholetime they're atthe windowTalk to a cafecustomerwhile youmake theirdrinkUse the DPMto markmobile ordersas they'refinishedSample aholidaycoffee tocustomersClean &Stockthe RRsComplete allCSR tasksfor yourdaypartGive a newcustomer a drinkrecommendationCreate acustom drinkforcustomers totry!Write agreen aproncard for aregularShare holidaybeveragesamples withcafecustomersWipedown/set uppatio tables& chairsGreet 10customersas theywalk inInclude acustomerin a coffeetastingClean plexishield atCustomerHandoffLearn anewcustomer'snameAsk a cafecustomerabout theirfavoritecoffeeIntroduceanotherpartner to aregular youknowClean DTwindows/blindsCleanplexishields atPOSDate allsyrups &toppings atcold barUpdateMOP ItemAvailabilityWipe/restocklobby retailand RTD/EDate allsyrups &toppingsat hot barWipedown/set upcondimentbar & tables& chairsCompletea GreenSweepAsk a customerwhat was thebest part oftheir week wasAsk 5customersabout theirholiday plansGive asticker to akid (askparents 1st!)Wish 10customersa HappyNew YearTamp cafetrashwhile it'sbusyUse BrewBatch guidebefore youbrew all dayTake apolaroidphoto withyour favoriteregularLearn amobile ordercustomer'snameTell a coffeejoke to adrive thrucustomerWearyournametagWrite athank younote on adeliveryComplimenta customerServe adrink withlatte art

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a customer laugh
  2. Write a positive message on a customer cup
  3. Sweep & Mop the cafe floors
  4. Share samples of your favorite pastry with 5 customers
  5. Make a retail display in the DT
  6. Recommend a food pairing in Drive Thru
  7. Talk to 5 customers in a row the whole time they're at the window
  8. Talk to a cafe customer while you make their drink
  9. Use the DPM to mark mobile orders as they're finished
  10. Sample a holiday coffee to customers
  11. Clean & Stock the RRs
  12. Complete all CSR tasks for your daypart
  13. Give a new customer a drink recommendation
  14. Create a custom drink for customers to try!
  15. Write a green apron card for a regular
  16. Share holiday beverage samples with cafe customers
  17. Wipe down/set up patio tables & chairs
  18. Greet 10 customers as they walk in
  19. Include a customer in a coffee tasting
  20. Clean plexi shield at Customer Handoff
  21. Learn a new customer's name
  22. Ask a cafe customer about their favorite coffee
  23. Introduce another partner to a regular you know
  24. Clean DT windows/blinds
  25. Clean plexi shields at POS
  26. Date all syrups & toppings at cold bar
  27. Update MOP Item Availability
  28. Wipe/restock lobby retail and RTD/E
  29. Date all syrups & toppings at hot bar
  30. Wipe down/set up condiment bar & tables & chairs
  31. Complete a Green Sweep
  32. Ask a customer what was the best part of their week was
  33. Ask 5 customers about their holiday plans
  34. Give a sticker to a kid (ask parents 1st!)
  35. Wish 10 customers a Happy New Year
  36. Tamp cafe trash while it's busy
  37. Use Brew Batch guide before you brew all day
  38. Take a polaroid photo with your favorite regular
  39. Learn a mobile order customer's name
  40. Tell a coffee joke to a drive thru customer
  41. Wear your nametag
  42. Write a thank you note on a delivery
  43. Compliment a customer
  44. Serve a drink with latte art