Make aretaildisplay inthe DTDate allsyrups &toppings atcold barComplimenta customerInclude acustomerin a coffeetastingTamp cafetrashwhile it'sbusyAsk a customerwhat was thebest part oftheir week wasTake apolaroidphoto withyour favoriteregularTell a coffeejoke to adrive thrucustomerClean plexishield atCustomerHandoffMake acustomerlaughWipedown/set uppatio tables& chairsCleanplexishields atPOSGive asticker to akid (askparents 1st!)Completea GreenSweepCreate acustom drinkforcustomers totry!Use BrewBatch guidebefore youbrew all dayGreet 10customersas theywalk inAsk 5customersabout theirholiday plansLearn anewcustomer'snameIntroduceanotherpartner to aregular youknowAsk a cafecustomerabout theirfavoritecoffeeShare holidaybeveragesamples withcafecustomersWrite apositivemessage ona customercupTalk to 5customers in arow the wholetime they're atthe windowClean DTwindows/blindsSharesamples ofyour favoritepastry with 5customersGive a newcustomer a drinkrecommendationSample aholidaycoffee tocustomersRecommenda foodpairing inDrive ThruUpdateMOP ItemAvailabilityComplete allCSR tasksfor yourdaypartSweep &Mop thecafe floorsTalk to a cafecustomerwhile youmake theirdrinkWish 10customersa HappyNew YearDate allsyrups &toppingsat hot barServe adrink withlatte artLearn amobile ordercustomer'snameClean &Stockthe RRsWipe/restocklobby retailand RTD/EWearyournametagWrite agreen aproncard for aregularWrite athank younote on adeliveryUse the DPMto markmobile ordersas they'refinishedWipedown/set upcondimentbar & tables& chairsMake aretaildisplay inthe DTDate allsyrups &toppings atcold barComplimenta customerInclude acustomerin a coffeetastingTamp cafetrashwhile it'sbusyAsk a customerwhat was thebest part oftheir week wasTake apolaroidphoto withyour favoriteregularTell a coffeejoke to adrive thrucustomerClean plexishield atCustomerHandoffMake acustomerlaughWipedown/set uppatio tables& chairsCleanplexishields atPOSGive asticker to akid (askparents 1st!)Completea GreenSweepCreate acustom drinkforcustomers totry!Use BrewBatch guidebefore youbrew all dayGreet 10customersas theywalk inAsk 5customersabout theirholiday plansLearn anewcustomer'snameIntroduceanotherpartner to aregular youknowAsk a cafecustomerabout theirfavoritecoffeeShare holidaybeveragesamples withcafecustomersWrite apositivemessage ona customercupTalk to 5customers in arow the wholetime they're atthe windowClean DTwindows/blindsSharesamples ofyour favoritepastry with 5customersGive a newcustomer a drinkrecommendationSample aholidaycoffee tocustomersRecommenda foodpairing inDrive ThruUpdateMOP ItemAvailabilityComplete allCSR tasksfor yourdaypartSweep &Mop thecafe floorsTalk to a cafecustomerwhile youmake theirdrinkWish 10customersa HappyNew YearDate allsyrups &toppingsat hot barServe adrink withlatte artLearn amobile ordercustomer'snameClean &Stockthe RRsWipe/restocklobby retailand RTD/EWearyournametagWrite agreen aproncard for aregularWrite athank younote on adeliveryUse the DPMto markmobile ordersas they'refinishedWipedown/set upcondimentbar & tables& chairs

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a retail display in the DT
  2. Date all syrups & toppings at cold bar
  3. Compliment a customer
  4. Include a customer in a coffee tasting
  5. Tamp cafe trash while it's busy
  6. Ask a customer what was the best part of their week was
  7. Take a polaroid photo with your favorite regular
  8. Tell a coffee joke to a drive thru customer
  9. Clean plexi shield at Customer Handoff
  10. Make a customer laugh
  11. Wipe down/set up patio tables & chairs
  12. Clean plexi shields at POS
  13. Give a sticker to a kid (ask parents 1st!)
  14. Complete a Green Sweep
  15. Create a custom drink for customers to try!
  16. Use Brew Batch guide before you brew all day
  17. Greet 10 customers as they walk in
  18. Ask 5 customers about their holiday plans
  19. Learn a new customer's name
  20. Introduce another partner to a regular you know
  21. Ask a cafe customer about their favorite coffee
  22. Share holiday beverage samples with cafe customers
  23. Write a positive message on a customer cup
  24. Talk to 5 customers in a row the whole time they're at the window
  25. Clean DT windows/blinds
  26. Share samples of your favorite pastry with 5 customers
  27. Give a new customer a drink recommendation
  28. Sample a holiday coffee to customers
  29. Recommend a food pairing in Drive Thru
  30. Update MOP Item Availability
  31. Complete all CSR tasks for your daypart
  32. Sweep & Mop the cafe floors
  33. Talk to a cafe customer while you make their drink
  34. Wish 10 customers a Happy New Year
  35. Date all syrups & toppings at hot bar
  36. Serve a drink with latte art
  37. Learn a mobile order customer's name
  38. Clean & Stock the RRs
  39. Wipe/restock lobby retail and RTD/E
  40. Wear your nametag
  41. Write a green apron card for a regular
  42. Write a thank you note on a delivery
  43. Use the DPM to mark mobile orders as they're finished
  44. Wipe down/set up condiment bar & tables & chairs