Wipedown/set upcondimentbar & tables& chairsWrite agreen aproncard for aregularDate allsyrups &toppings atcold barWish 10customersa HappyNew YearTamp cafetrashwhile it'sbusyWrite apositivemessage ona customercupMake acustomerlaughComplete allCSR tasksfor yourdaypartAsk a customerwhat was thebest part oftheir week wasDate allsyrups &toppingsat hot barGive asticker to akid (askparents 1st!)Sharesamples ofyour favoritepastry with 5customersClean DTwindows/blindsMake aretaildisplay inthe DTServe adrink withlatte artSample aholidaycoffee tocustomersUse BrewBatch guidebefore youbrew all dayGive a newcustomer a drinkrecommendationWrite athank younote on adeliveryTalk to a cafecustomerwhile youmake theirdrinkUpdateMOP ItemAvailabilityTake apolaroidphoto withyour favoriteregularCreate acustom drinkforcustomers totry!Ask a cafecustomerabout theirfavoritecoffeeClean &Stockthe RRsUse the DPMto markmobile ordersas they'refinishedCleanplexishields atPOSWearyournametagShare holidaybeveragesamples withcafecustomersInclude acustomerin a coffeetastingRecommenda foodpairing inDrive ThruLearn anewcustomer'snameWipedown/set uppatio tables& chairsSweep &Mop thecafe floorsIntroduceanotherpartner to aregular youknowAsk 5customersabout theirholiday plansGreet 10customersas theywalk inCompletea GreenSweepClean plexishield atCustomerHandoffWipe/restocklobby retailand RTD/EComplimenta customerLearn amobile ordercustomer'snameTell a coffeejoke to adrive thrucustomerTalk to 5customers in arow the wholetime they're atthe windowWipedown/set upcondimentbar & tables& chairsWrite agreen aproncard for aregularDate allsyrups &toppings atcold barWish 10customersa HappyNew YearTamp cafetrashwhile it'sbusyWrite apositivemessage ona customercupMake acustomerlaughComplete allCSR tasksfor yourdaypartAsk a customerwhat was thebest part oftheir week wasDate allsyrups &toppingsat hot barGive asticker to akid (askparents 1st!)Sharesamples ofyour favoritepastry with 5customersClean DTwindows/blindsMake aretaildisplay inthe DTServe adrink withlatte artSample aholidaycoffee tocustomersUse BrewBatch guidebefore youbrew all dayGive a newcustomer a drinkrecommendationWrite athank younote on adeliveryTalk to a cafecustomerwhile youmake theirdrinkUpdateMOP ItemAvailabilityTake apolaroidphoto withyour favoriteregularCreate acustom drinkforcustomers totry!Ask a cafecustomerabout theirfavoritecoffeeClean &Stockthe RRsUse the DPMto markmobile ordersas they'refinishedCleanplexishields atPOSWearyournametagShare holidaybeveragesamples withcafecustomersInclude acustomerin a coffeetastingRecommenda foodpairing inDrive ThruLearn anewcustomer'snameWipedown/set uppatio tables& chairsSweep &Mop thecafe floorsIntroduceanotherpartner to aregular youknowAsk 5customersabout theirholiday plansGreet 10customersas theywalk inCompletea GreenSweepClean plexishield atCustomerHandoffWipe/restocklobby retailand RTD/EComplimenta customerLearn amobile ordercustomer'snameTell a coffeejoke to adrive thrucustomerTalk to 5customers in arow the wholetime they're atthe window

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wipe down/set up condiment bar & tables & chairs
  2. Write a green apron card for a regular
  3. Date all syrups & toppings at cold bar
  4. Wish 10 customers a Happy New Year
  5. Tamp cafe trash while it's busy
  6. Write a positive message on a customer cup
  7. Make a customer laugh
  8. Complete all CSR tasks for your daypart
  9. Ask a customer what was the best part of their week was
  10. Date all syrups & toppings at hot bar
  11. Give a sticker to a kid (ask parents 1st!)
  12. Share samples of your favorite pastry with 5 customers
  13. Clean DT windows/blinds
  14. Make a retail display in the DT
  15. Serve a drink with latte art
  16. Sample a holiday coffee to customers
  17. Use Brew Batch guide before you brew all day
  18. Give a new customer a drink recommendation
  19. Write a thank you note on a delivery
  20. Talk to a cafe customer while you make their drink
  21. Update MOP Item Availability
  22. Take a polaroid photo with your favorite regular
  23. Create a custom drink for customers to try!
  24. Ask a cafe customer about their favorite coffee
  25. Clean & Stock the RRs
  26. Use the DPM to mark mobile orders as they're finished
  27. Clean plexi shields at POS
  28. Wear your nametag
  29. Share holiday beverage samples with cafe customers
  30. Include a customer in a coffee tasting
  31. Recommend a food pairing in Drive Thru
  32. Learn a new customer's name
  33. Wipe down/set up patio tables & chairs
  34. Sweep & Mop the cafe floors
  35. Introduce another partner to a regular you know
  36. Ask 5 customers about their holiday plans
  37. Greet 10 customers as they walk in
  38. Complete a Green Sweep
  39. Clean plexi shield at Customer Handoff
  40. Wipe/restock lobby retail and RTD/E
  41. Compliment a customer
  42. Learn a mobile order customer's name
  43. Tell a coffee joke to a drive thru customer
  44. Talk to 5 customers in a row the whole time they're at the window