Wipedown/set uppatio tables& chairsRecommenda foodpairing inDrive ThruCreate acustom drinkforcustomers totry!Clean plexishield atCustomerHandoffDate allsyrups &toppingsat hot barUpdateMOP ItemAvailabilityClean &Stockthe RRsAsk a customerwhat was thebest part oftheir week wasServe adrink withlatte artWipedown/set upcondimentbar & tables& chairsSharesamples ofyour favoritepastry with 5customersSweep &Mop thecafe floorsGreet 10customersas theywalk inGive asticker to akid (askparents 1st!)Cleanplexishields atPOSGive a newcustomer a drinkrecommendationSample aholidaycoffee tocustomersTamp cafetrashwhile it'sbusyUse the DPMto markmobile ordersas they'refinishedWearyournametagClean DTwindows/blindsMake acustomerlaughComplete allCSR tasksfor yourdaypartWrite athank younote on adeliveryDate allsyrups &toppings atcold barLearn amobile ordercustomer'snameMake aretaildisplay inthe DTCompletea GreenSweepTake apolaroidphoto withyour favoriteregularAsk a cafecustomerabout theirfavoritecoffeeComplimenta customerWish 10customersa HappyNew YearAsk 5customersabout theirholiday plansWrite agreen aproncard for aregularTalk to a cafecustomerwhile youmake theirdrinkShare holidaybeveragesamples withcafecustomersUse BrewBatch guidebefore youbrew all dayLearn anewcustomer'snameTell a coffeejoke to adrive thrucustomerIntroduceanotherpartner to aregular youknowTalk to 5customers in arow the wholetime they're atthe windowInclude acustomerin a coffeetastingWrite apositivemessage ona customercupWipe/restocklobby retailand RTD/EWipedown/set uppatio tables& chairsRecommenda foodpairing inDrive ThruCreate acustom drinkforcustomers totry!Clean plexishield atCustomerHandoffDate allsyrups &toppingsat hot barUpdateMOP ItemAvailabilityClean &Stockthe RRsAsk a customerwhat was thebest part oftheir week wasServe adrink withlatte artWipedown/set upcondimentbar & tables& chairsSharesamples ofyour favoritepastry with 5customersSweep &Mop thecafe floorsGreet 10customersas theywalk inGive asticker to akid (askparents 1st!)Cleanplexishields atPOSGive a newcustomer a drinkrecommendationSample aholidaycoffee tocustomersTamp cafetrashwhile it'sbusyUse the DPMto markmobile ordersas they'refinishedWearyournametagClean DTwindows/blindsMake acustomerlaughComplete allCSR tasksfor yourdaypartWrite athank younote on adeliveryDate allsyrups &toppings atcold barLearn amobile ordercustomer'snameMake aretaildisplay inthe DTCompletea GreenSweepTake apolaroidphoto withyour favoriteregularAsk a cafecustomerabout theirfavoritecoffeeComplimenta customerWish 10customersa HappyNew YearAsk 5customersabout theirholiday plansWrite agreen aproncard for aregularTalk to a cafecustomerwhile youmake theirdrinkShare holidaybeveragesamples withcafecustomersUse BrewBatch guidebefore youbrew all dayLearn anewcustomer'snameTell a coffeejoke to adrive thrucustomerIntroduceanotherpartner to aregular youknowTalk to 5customers in arow the wholetime they're atthe windowInclude acustomerin a coffeetastingWrite apositivemessage ona customercupWipe/restocklobby retailand RTD/E

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wipe down/set up patio tables & chairs
  2. Recommend a food pairing in Drive Thru
  3. Create a custom drink for customers to try!
  4. Clean plexi shield at Customer Handoff
  5. Date all syrups & toppings at hot bar
  6. Update MOP Item Availability
  7. Clean & Stock the RRs
  8. Ask a customer what was the best part of their week was
  9. Serve a drink with latte art
  10. Wipe down/set up condiment bar & tables & chairs
  11. Share samples of your favorite pastry with 5 customers
  12. Sweep & Mop the cafe floors
  13. Greet 10 customers as they walk in
  14. Give a sticker to a kid (ask parents 1st!)
  15. Clean plexi shields at POS
  16. Give a new customer a drink recommendation
  17. Sample a holiday coffee to customers
  18. Tamp cafe trash while it's busy
  19. Use the DPM to mark mobile orders as they're finished
  20. Wear your nametag
  21. Clean DT windows/blinds
  22. Make a customer laugh
  23. Complete all CSR tasks for your daypart
  24. Write a thank you note on a delivery
  25. Date all syrups & toppings at cold bar
  26. Learn a mobile order customer's name
  27. Make a retail display in the DT
  28. Complete a Green Sweep
  29. Take a polaroid photo with your favorite regular
  30. Ask a cafe customer about their favorite coffee
  31. Compliment a customer
  32. Wish 10 customers a Happy New Year
  33. Ask 5 customers about their holiday plans
  34. Write a green apron card for a regular
  35. Talk to a cafe customer while you make their drink
  36. Share holiday beverage samples with cafe customers
  37. Use Brew Batch guide before you brew all day
  38. Learn a new customer's name
  39. Tell a coffee joke to a drive thru customer
  40. Introduce another partner to a regular you know
  41. Talk to 5 customers in a row the whole time they're at the window
  42. Include a customer in a coffee tasting
  43. Write a positive message on a customer cup
  44. Wipe/restock lobby retail and RTD/E