Take apolaroidphoto withyour favoriteregularGive a newcustomer a drinkrecommendationComplimenta customerCreate acustom drinkforcustomers totry!Ask a cafecustomerabout theirfavoritecoffeeWipedown/set upcondimentbar & tables& chairsRecommenda foodpairing inDrive ThruInclude acustomerin a coffeetastingClean &Stockthe RRsWipedown/set uppatio tables& chairsAsk 5customersabout theirholiday plansClean plexishield atCustomerHandoffClean DTwindows/blindsMake acustomerlaughDate allsyrups &toppings atcold barLearn amobile ordercustomer'snameWrite apositivemessage ona customercupServe adrink withlatte artTalk to a cafecustomerwhile youmake theirdrinkTalk to 5customers in arow the wholetime they're atthe windowTamp cafetrashwhile it'sbusyTell a coffeejoke to adrive thrucustomerUse the DPMto markmobile ordersas they'refinishedAsk a customerwhat was thebest part oftheir week wasIntroduceanotherpartner to aregular youknowLearn anewcustomer'snameWish 10customersa HappyNew YearWearyournametagWrite athank younote on adeliveryCompletea GreenSweepUpdateMOP ItemAvailabilityUse BrewBatch guidebefore youbrew all dayMake aretaildisplay inthe DTGreet 10customersas theywalk inSweep &Mop thecafe floorsDate allsyrups &toppingsat hot barCleanplexishields atPOSSharesamples ofyour favoritepastry with 5customersWrite agreen aproncard for aregularComplete allCSR tasksfor yourdaypartShare holidaybeveragesamples withcafecustomersWipe/restocklobby retailand RTD/ESample aholidaycoffee tocustomersGive asticker to akid (askparents 1st!)Take apolaroidphoto withyour favoriteregularGive a newcustomer a drinkrecommendationComplimenta customerCreate acustom drinkforcustomers totry!Ask a cafecustomerabout theirfavoritecoffeeWipedown/set upcondimentbar & tables& chairsRecommenda foodpairing inDrive ThruInclude acustomerin a coffeetastingClean &Stockthe RRsWipedown/set uppatio tables& chairsAsk 5customersabout theirholiday plansClean plexishield atCustomerHandoffClean DTwindows/blindsMake acustomerlaughDate allsyrups &toppings atcold barLearn amobile ordercustomer'snameWrite apositivemessage ona customercupServe adrink withlatte artTalk to a cafecustomerwhile youmake theirdrinkTalk to 5customers in arow the wholetime they're atthe windowTamp cafetrashwhile it'sbusyTell a coffeejoke to adrive thrucustomerUse the DPMto markmobile ordersas they'refinishedAsk a customerwhat was thebest part oftheir week wasIntroduceanotherpartner to aregular youknowLearn anewcustomer'snameWish 10customersa HappyNew YearWearyournametagWrite athank younote on adeliveryCompletea GreenSweepUpdateMOP ItemAvailabilityUse BrewBatch guidebefore youbrew all dayMake aretaildisplay inthe DTGreet 10customersas theywalk inSweep &Mop thecafe floorsDate allsyrups &toppingsat hot barCleanplexishields atPOSSharesamples ofyour favoritepastry with 5customersWrite agreen aproncard for aregularComplete allCSR tasksfor yourdaypartShare holidaybeveragesamples withcafecustomersWipe/restocklobby retailand RTD/ESample aholidaycoffee tocustomersGive asticker to akid (askparents 1st!)

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a polaroid photo with your favorite regular
  2. Give a new customer a drink recommendation
  3. Compliment a customer
  4. Create a custom drink for customers to try!
  5. Ask a cafe customer about their favorite coffee
  6. Wipe down/set up condiment bar & tables & chairs
  7. Recommend a food pairing in Drive Thru
  8. Include a customer in a coffee tasting
  9. Clean & Stock the RRs
  10. Wipe down/set up patio tables & chairs
  11. Ask 5 customers about their holiday plans
  12. Clean plexi shield at Customer Handoff
  13. Clean DT windows/blinds
  14. Make a customer laugh
  15. Date all syrups & toppings at cold bar
  16. Learn a mobile order customer's name
  17. Write a positive message on a customer cup
  18. Serve a drink with latte art
  19. Talk to a cafe customer while you make their drink
  20. Talk to 5 customers in a row the whole time they're at the window
  21. Tamp cafe trash while it's busy
  22. Tell a coffee joke to a drive thru customer
  23. Use the DPM to mark mobile orders as they're finished
  24. Ask a customer what was the best part of their week was
  25. Introduce another partner to a regular you know
  26. Learn a new customer's name
  27. Wish 10 customers a Happy New Year
  28. Wear your nametag
  29. Write a thank you note on a delivery
  30. Complete a Green Sweep
  31. Update MOP Item Availability
  32. Use Brew Batch guide before you brew all day
  33. Make a retail display in the DT
  34. Greet 10 customers as they walk in
  35. Sweep & Mop the cafe floors
  36. Date all syrups & toppings at hot bar
  37. Clean plexi shields at POS
  38. Share samples of your favorite pastry with 5 customers
  39. Write a green apron card for a regular
  40. Complete all CSR tasks for your daypart
  41. Share holiday beverage samples with cafe customers
  42. Wipe/restock lobby retail and RTD/E
  43. Sample a holiday coffee to customers
  44. Give a sticker to a kid (ask parents 1st!)