Share holidaybeveragesamples withcafecustomersComplete allCSR tasksfor yourdaypartMake aretaildisplay inthe DTDate allsyrups &toppingsat hot barRecommenda foodpairing inDrive ThruWrite apositivemessage ona customercupCleanplexishields atPOSLearn anewcustomer'snameSharesamples ofyour favoritepastry with 5customersTalk to a cafecustomerwhile youmake theirdrinkGive asticker to akid (askparents 1st!)Create acustom drinkforcustomers totry!Wipedown/set uppatio tables& chairsGive a newcustomer a drinkrecommendationTake apolaroidphoto withyour favoriteregularTell a coffeejoke to adrive thrucustomerSample aholidaycoffee tocustomersWrite athank younote on adeliveryComplimenta customerWrite agreen aproncard for aregularIntroduceanotherpartner to aregular youknowUse BrewBatch guidebefore youbrew all dayCompletea GreenSweepWearyournametagLearn amobile ordercustomer'snameClean &Stockthe RRsInclude acustomerin a coffeetastingServe adrink withlatte artGreet 10customersas theywalk inTalk to 5customers in arow the wholetime they're atthe windowClean plexishield atCustomerHandoffMake acustomerlaughUpdateMOP ItemAvailabilityAsk a cafecustomerabout theirfavoritecoffeeAsk a customerwhat was thebest part oftheir week wasUse the DPMto markmobile ordersas they'refinishedWipe/restocklobby retailand RTD/EWish 10customersa HappyNew YearDate allsyrups &toppings atcold barTamp cafetrashwhile it'sbusyAsk 5customersabout theirholiday plansSweep &Mop thecafe floorsWipedown/set upcondimentbar & tables& chairsClean DTwindows/blindsShare holidaybeveragesamples withcafecustomersComplete allCSR tasksfor yourdaypartMake aretaildisplay inthe DTDate allsyrups &toppingsat hot barRecommenda foodpairing inDrive ThruWrite apositivemessage ona customercupCleanplexishields atPOSLearn anewcustomer'snameSharesamples ofyour favoritepastry with 5customersTalk to a cafecustomerwhile youmake theirdrinkGive asticker to akid (askparents 1st!)Create acustom drinkforcustomers totry!Wipedown/set uppatio tables& chairsGive a newcustomer a drinkrecommendationTake apolaroidphoto withyour favoriteregularTell a coffeejoke to adrive thrucustomerSample aholidaycoffee tocustomersWrite athank younote on adeliveryComplimenta customerWrite agreen aproncard for aregularIntroduceanotherpartner to aregular youknowUse BrewBatch guidebefore youbrew all dayCompletea GreenSweepWearyournametagLearn amobile ordercustomer'snameClean &Stockthe RRsInclude acustomerin a coffeetastingServe adrink withlatte artGreet 10customersas theywalk inTalk to 5customers in arow the wholetime they're atthe windowClean plexishield atCustomerHandoffMake acustomerlaughUpdateMOP ItemAvailabilityAsk a cafecustomerabout theirfavoritecoffeeAsk a customerwhat was thebest part oftheir week wasUse the DPMto markmobile ordersas they'refinishedWipe/restocklobby retailand RTD/EWish 10customersa HappyNew YearDate allsyrups &toppings atcold barTamp cafetrashwhile it'sbusyAsk 5customersabout theirholiday plansSweep &Mop thecafe floorsWipedown/set upcondimentbar & tables& chairsClean DTwindows/blinds

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share holiday beverage samples with cafe customers
  2. Complete all CSR tasks for your daypart
  3. Make a retail display in the DT
  4. Date all syrups & toppings at hot bar
  5. Recommend a food pairing in Drive Thru
  6. Write a positive message on a customer cup
  7. Clean plexi shields at POS
  8. Learn a new customer's name
  9. Share samples of your favorite pastry with 5 customers
  10. Talk to a cafe customer while you make their drink
  11. Give a sticker to a kid (ask parents 1st!)
  12. Create a custom drink for customers to try!
  13. Wipe down/set up patio tables & chairs
  14. Give a new customer a drink recommendation
  15. Take a polaroid photo with your favorite regular
  16. Tell a coffee joke to a drive thru customer
  17. Sample a holiday coffee to customers
  18. Write a thank you note on a delivery
  19. Compliment a customer
  20. Write a green apron card for a regular
  21. Introduce another partner to a regular you know
  22. Use Brew Batch guide before you brew all day
  23. Complete a Green Sweep
  24. Wear your nametag
  25. Learn a mobile order customer's name
  26. Clean & Stock the RRs
  27. Include a customer in a coffee tasting
  28. Serve a drink with latte art
  29. Greet 10 customers as they walk in
  30. Talk to 5 customers in a row the whole time they're at the window
  31. Clean plexi shield at Customer Handoff
  32. Make a customer laugh
  33. Update MOP Item Availability
  34. Ask a cafe customer about their favorite coffee
  35. Ask a customer what was the best part of their week was
  36. Use the DPM to mark mobile orders as they're finished
  37. Wipe/restock lobby retail and RTD/E
  38. Wish 10 customers a Happy New Year
  39. Date all syrups & toppings at cold bar
  40. Tamp cafe trash while it's busy
  41. Ask 5 customers about their holiday plans
  42. Sweep & Mop the cafe floors
  43. Wipe down/set up condiment bar & tables & chairs
  44. Clean DT windows/blinds