CX Voice

CX Voice Bingo Card
Preview

This bingo card has a free space and 24 words: Score a 10/10 on a FANs-High5 call, Used resources provided by CDC/Propel, Helped a customer enroll in OLB, Reached out to a Guru, Completed the Pulse Check of the week, Ended the day with adherance above 90%, Helped a Customer stress less by resolving their debit card inquiry, Used personal growth time this month, Mentored new fascinators, Canceled a Zelle transaction, Engaged in your teams slack channel, Had to reach out to DRT, Nominated someone for Cheer from Peers, Started a new course through Coursera, Submited a Proud Call to your team lead, Ended the day with AHT lower than 300, Were recognized in Voice Celebration, Received a Medallia review, Left customer feedback in slack channel #common-ffn, Participated in a SXS, Submitted a TRIPs case, Ended the day with zero transfers to escl8, Welcomed a new customer to Capital One and Received a perfect score from the Q.A. team.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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