MentorednewfascinatorsWererecognizedin VoiceCelebrationHelped acustomerenroll inOLBReachedout to aGuruStarted anew coursethroughCourseraEnded theday withAHT lowerthan 300CompletedthePulse Checkof the weekHelped aCustomerstress less byresolving theirdebit cardinquiryCanceleda ZelletransactionReceived aperfectscore fromtheQ.A. teamSubmitteda TRIPscaseParticipatedin a SXSEnded theday withadheranceabove 90%Had toreach outto DRT Receiveda MedalliareviewEnded theday withzerotransfers toescl8Welcomeda newcustomer toCapital OneLeft customerfeedback inslack channel#common-ffnSubmited aProud Call toyour teamleadScore a10/10on a FANs-High5 callEngaged inyour teamsslackchannelNominatedsomeonefor Cheerfrom PeersUsedresourcesprovided byCDC/PropelUsedpersonalgrowth timethis month MentorednewfascinatorsWererecognizedin VoiceCelebrationHelped acustomerenroll inOLBReachedout to aGuruStarted anew coursethroughCourseraEnded theday withAHT lowerthan 300CompletedthePulse Checkof the weekHelped aCustomerstress less byresolving theirdebit cardinquiryCanceleda ZelletransactionReceived aperfectscore fromtheQ.A. teamSubmitteda TRIPscaseParticipatedin a SXSEnded theday withadheranceabove 90%Had toreach outto DRTReceiveda MedalliareviewEnded theday withzerotransfers toescl8Welcomeda newcustomer toCapital OneLeft customerfeedback inslack channel#common-ffnSubmited aProud Call toyour teamleadScore a10/10on a FANs-High5 callEngaged inyour teamsslackchannelNominatedsomeonefor Cheerfrom PeersUsedresourcesprovided byCDC/PropelUsedpersonalgrowth timethis month 

CX Voice - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mentored new fascinators
  2. Were recognized in Voice Celebration
  3. Helped a customer enroll in OLB
  4. Reached out to a Guru
  5. Started a new course through Coursera
  6. Ended the day with AHT lower than 300
  7. Completed the Pulse Check of the week
  8. Helped a Customer stress less by resolving their debit card inquiry
  9. Canceled a Zelle transaction
  10. Received a perfect score from the Q.A. team
  11. Submitted a TRIPs case
  12. Participated in a SXS
  13. Ended the day with adherance above 90%
  14. Had to reach out to DRT
  15. Received a Medallia review
  16. Ended the day with zero transfers to escl8
  17. Welcomed a new customer to Capital One
  18. Left customer feedback in slack channel #common-ffn
  19. Submited a Proud Call to your team lead
  20. Score a 10/10 on a FANs-High5 call
  21. Engaged in your teams slack channel
  22. Nominated someone for Cheer from Peers
  23. Used resources provided by CDC/Propel
  24. Used personal growth time this month