Usedresourcesprovided byCDC/PropelMentorednewfascinatorsWelcomeda newcustomer toCapital OneEnded theday withzerotransfers toescl8Received aperfectscore fromtheQ.A. teamCanceleda ZelletransactionScore a10/10on a FANs-High5 callEnded theday withAHT lowerthan 300Nominatedsomeonefor Cheerfrom PeersReachedout to aGuru Receiveda MedalliareviewParticipatedin a SXSEnded theday withadheranceabove 90%Submitteda TRIPscaseStarted anew coursethroughCourseraHad toreach outto DRTHelped aCustomerstress less byresolving theirdebit cardinquiryLeft customerfeedback inslack channel#common-ffnSubmited aProud Call toyour teamleadHelped acustomerenroll inOLBCompletedthePulse Checkof the weekUsedpersonalgrowth timethis month Engaged inyour teamsslackchannelWererecognizedin VoiceCelebrationUsedresourcesprovided byCDC/PropelMentorednewfascinatorsWelcomeda newcustomer toCapital OneEnded theday withzerotransfers toescl8Received aperfectscore fromtheQ.A. teamCanceleda ZelletransactionScore a10/10on a FANs-High5 callEnded theday withAHT lowerthan 300Nominatedsomeonefor Cheerfrom PeersReachedout to aGuruReceiveda MedalliareviewParticipatedin a SXSEnded theday withadheranceabove 90%Submitteda TRIPscaseStarted anew coursethroughCourseraHad toreach outto DRTHelped aCustomerstress less byresolving theirdebit cardinquiryLeft customerfeedback inslack channel#common-ffnSubmited aProud Call toyour teamleadHelped acustomerenroll inOLBCompletedthePulse Checkof the weekUsedpersonalgrowth timethis month Engaged inyour teamsslackchannelWererecognizedin VoiceCelebration

CX Voice - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used resources provided by CDC/Propel
  2. Mentored new fascinators
  3. Welcomed a new customer to Capital One
  4. Ended the day with zero transfers to escl8
  5. Received a perfect score from the Q.A. team
  6. Canceled a Zelle transaction
  7. Score a 10/10 on a FANs-High5 call
  8. Ended the day with AHT lower than 300
  9. Nominated someone for Cheer from Peers
  10. Reached out to a Guru
  11. Received a Medallia review
  12. Participated in a SXS
  13. Ended the day with adherance above 90%
  14. Submitted a TRIPs case
  15. Started a new course through Coursera
  16. Had to reach out to DRT
  17. Helped a Customer stress less by resolving their debit card inquiry
  18. Left customer feedback in slack channel #common-ffn
  19. Submited a Proud Call to your team lead
  20. Helped a customer enroll in OLB
  21. Completed the Pulse Check of the week
  22. Used personal growth time this month
  23. Engaged in your teams slack channel
  24. Were recognized in Voice Celebration