Received aperfectscore fromtheQ.A. teamNominatedsomeonefor Cheerfrom PeersEnded theday withAHT lowerthan 300Score a10/10on a FANs-High5 callEnded theday withzerotransfers toescl8Usedpersonalgrowth timethis month Participatedin a SXSHelped aCustomerstress less byresolving theirdebit cardinquirySubmited aProud Call toyour teamlead Receiveda MedalliareviewWelcomeda newcustomer toCapital OneEngaged inyour teamsslackchannelLeft customerfeedback inslack channel#common-ffnHelped acustomerenroll inOLBWererecognizedin VoiceCelebrationHad toreach outto DRTEnded theday withadheranceabove 90%Reachedout to aGuruMentorednewfascinatorsStarted anew coursethroughCourseraCanceleda ZelletransactionUsedresourcesprovided byCDC/PropelCompletedthePulse Checkof the weekSubmitteda TRIPscaseReceived aperfectscore fromtheQ.A. teamNominatedsomeonefor Cheerfrom PeersEnded theday withAHT lowerthan 300Score a10/10on a FANs-High5 callEnded theday withzerotransfers toescl8Usedpersonalgrowth timethis month Participatedin a SXSHelped aCustomerstress less byresolving theirdebit cardinquirySubmited aProud Call toyour teamleadReceiveda MedalliareviewWelcomeda newcustomer toCapital OneEngaged inyour teamsslackchannelLeft customerfeedback inslack channel#common-ffnHelped acustomerenroll inOLBWererecognizedin VoiceCelebrationHad toreach outto DRTEnded theday withadheranceabove 90%Reachedout to aGuruMentorednewfascinatorsStarted anew coursethroughCourseraCanceleda ZelletransactionUsedresourcesprovided byCDC/PropelCompletedthePulse Checkof the weekSubmitteda TRIPscase

CX Voice - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a perfect score from the Q.A. team
  2. Nominated someone for Cheer from Peers
  3. Ended the day with AHT lower than 300
  4. Score a 10/10 on a FANs-High5 call
  5. Ended the day with zero transfers to escl8
  6. Used personal growth time this month
  7. Participated in a SXS
  8. Helped a Customer stress less by resolving their debit card inquiry
  9. Submited a Proud Call to your team lead
  10. Received a Medallia review
  11. Welcomed a new customer to Capital One
  12. Engaged in your teams slack channel
  13. Left customer feedback in slack channel #common-ffn
  14. Helped a customer enroll in OLB
  15. Were recognized in Voice Celebration
  16. Had to reach out to DRT
  17. Ended the day with adherance above 90%
  18. Reached out to a Guru
  19. Mentored new fascinators
  20. Started a new course through Coursera
  21. Canceled a Zelle transaction
  22. Used resources provided by CDC/Propel
  23. Completed the Pulse Check of the week
  24. Submitted a TRIPs case