Participatedin a SXSNominatedsomeonefor Cheerfrom Peers Receiveda MedalliareviewWererecognizedin VoiceCelebrationHad toreach outto DRTStarted anew coursethroughCourseraScore a10/10on a FANs-High5 callEnded theday withzerotransfers toescl8Helped aCustomerstress less byresolving theirdebit cardinquiryLeft customerfeedback inslack channel#common-ffnUsedpersonalgrowth timethis month MentorednewfascinatorsEnded theday withAHT lowerthan 300Submitteda TRIPscaseHelped acustomerenroll inOLBReceived aperfectscore fromtheQ.A. teamWelcomeda newcustomer toCapital OneReachedout to aGuruEnded theday withadheranceabove 90%Canceleda ZelletransactionUsedresourcesprovided byCDC/PropelEngaged inyour teamsslackchannelSubmited aProud Call toyour teamleadCompletedthePulse Checkof the weekParticipatedin a SXSNominatedsomeonefor Cheerfrom PeersReceiveda MedalliareviewWererecognizedin VoiceCelebrationHad toreach outto DRTStarted anew coursethroughCourseraScore a10/10on a FANs-High5 callEnded theday withzerotransfers toescl8Helped aCustomerstress less byresolving theirdebit cardinquiryLeft customerfeedback inslack channel#common-ffnUsedpersonalgrowth timethis month MentorednewfascinatorsEnded theday withAHT lowerthan 300Submitteda TRIPscaseHelped acustomerenroll inOLBReceived aperfectscore fromtheQ.A. teamWelcomeda newcustomer toCapital OneReachedout to aGuruEnded theday withadheranceabove 90%Canceleda ZelletransactionUsedresourcesprovided byCDC/PropelEngaged inyour teamsslackchannelSubmited aProud Call toyour teamleadCompletedthePulse Checkof the week

CX Voice - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Participated in a SXS
  2. Nominated someone for Cheer from Peers
  3. Received a Medallia review
  4. Were recognized in Voice Celebration
  5. Had to reach out to DRT
  6. Started a new course through Coursera
  7. Score a 10/10 on a FANs-High5 call
  8. Ended the day with zero transfers to escl8
  9. Helped a Customer stress less by resolving their debit card inquiry
  10. Left customer feedback in slack channel #common-ffn
  11. Used personal growth time this month
  12. Mentored new fascinators
  13. Ended the day with AHT lower than 300
  14. Submitted a TRIPs case
  15. Helped a customer enroll in OLB
  16. Received a perfect score from the Q.A. team
  17. Welcomed a new customer to Capital One
  18. Reached out to a Guru
  19. Ended the day with adherance above 90%
  20. Canceled a Zelle transaction
  21. Used resources provided by CDC/Propel
  22. Engaged in your teams slack channel
  23. Submited a Proud Call to your team lead
  24. Completed the Pulse Check of the week