Wererecognizedin VoiceCelebrationReachedout to aGuruHad toreach outto DRTEngaged inyour teamsslackchannelUsedresourcesprovided byCDC/PropelParticipatedin a SXSEnded theday withAHT lowerthan 300Ended theday withadheranceabove 90% Receiveda MedalliareviewCompletedthePulse Checkof the weekCanceleda ZelletransactionHelped acustomerenroll inOLBLeft customerfeedback inslack channel#common-ffnHelped aCustomerstress less byresolving theirdebit cardinquiryEnded theday withzerotransfers toescl8Score a10/10on a FANs-High5 callUsedpersonalgrowth timethis month Welcomeda newcustomer toCapital OneNominatedsomeonefor Cheerfrom PeersReceived aperfectscore fromtheQ.A. teamMentorednewfascinatorsSubmited aProud Call toyour teamleadStarted anew coursethroughCourseraSubmitteda TRIPscaseWererecognizedin VoiceCelebrationReachedout to aGuruHad toreach outto DRTEngaged inyour teamsslackchannelUsedresourcesprovided byCDC/PropelParticipatedin a SXSEnded theday withAHT lowerthan 300Ended theday withadheranceabove 90%Receiveda MedalliareviewCompletedthePulse Checkof the weekCanceleda ZelletransactionHelped acustomerenroll inOLBLeft customerfeedback inslack channel#common-ffnHelped aCustomerstress less byresolving theirdebit cardinquiryEnded theday withzerotransfers toescl8Score a10/10on a FANs-High5 callUsedpersonalgrowth timethis month Welcomeda newcustomer toCapital OneNominatedsomeonefor Cheerfrom PeersReceived aperfectscore fromtheQ.A. teamMentorednewfascinatorsSubmited aProud Call toyour teamleadStarted anew coursethroughCourseraSubmitteda TRIPscase

CX Voice - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Were recognized in Voice Celebration
  2. Reached out to a Guru
  3. Had to reach out to DRT
  4. Engaged in your teams slack channel
  5. Used resources provided by CDC/Propel
  6. Participated in a SXS
  7. Ended the day with AHT lower than 300
  8. Ended the day with adherance above 90%
  9. Received a Medallia review
  10. Completed the Pulse Check of the week
  11. Canceled a Zelle transaction
  12. Helped a customer enroll in OLB
  13. Left customer feedback in slack channel #common-ffn
  14. Helped a Customer stress less by resolving their debit card inquiry
  15. Ended the day with zero transfers to escl8
  16. Score a 10/10 on a FANs-High5 call
  17. Used personal growth time this month
  18. Welcomed a new customer to Capital One
  19. Nominated someone for Cheer from Peers
  20. Received a perfect score from the Q.A. team
  21. Mentored new fascinators
  22. Submited a Proud Call to your team lead
  23. Started a new course through Coursera
  24. Submitted a TRIPs case