MentorednewfascinatorsUsedresourcesprovided byCDC/PropelCanceleda ZelletransactionNominatedsomeonefor Cheerfrom PeersUsedpersonalgrowth timethis month Helped acustomerenroll inOLBParticipatedin a SXSEngaged inyour teamsslackchannel Receiveda MedalliareviewEnded theday withzerotransfers toescl8Had toreach outto DRTScore a10/10on a FANs-High5 callWelcomeda newcustomer toCapital OneReceived aperfectscore fromtheQ.A. teamReachedout to aGuruSubmited aProud Call toyour teamleadWererecognizedin VoiceCelebrationEnded theday withadheranceabove 90%Started anew coursethroughCourseraHelped aCustomerstress less byresolving theirdebit cardinquiryLeft customerfeedback inslack channel#common-ffnEnded theday withAHT lowerthan 300CompletedthePulse Checkof the weekSubmitteda TRIPscaseMentorednewfascinatorsUsedresourcesprovided byCDC/PropelCanceleda ZelletransactionNominatedsomeonefor Cheerfrom PeersUsedpersonalgrowth timethis month Helped acustomerenroll inOLBParticipatedin a SXSEngaged inyour teamsslackchannelReceiveda MedalliareviewEnded theday withzerotransfers toescl8Had toreach outto DRTScore a10/10on a FANs-High5 callWelcomeda newcustomer toCapital OneReceived aperfectscore fromtheQ.A. teamReachedout to aGuruSubmited aProud Call toyour teamleadWererecognizedin VoiceCelebrationEnded theday withadheranceabove 90%Started anew coursethroughCourseraHelped aCustomerstress less byresolving theirdebit cardinquiryLeft customerfeedback inslack channel#common-ffnEnded theday withAHT lowerthan 300CompletedthePulse Checkof the weekSubmitteda TRIPscase

CX Voice - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mentored new fascinators
  2. Used resources provided by CDC/Propel
  3. Canceled a Zelle transaction
  4. Nominated someone for Cheer from Peers
  5. Used personal growth time this month
  6. Helped a customer enroll in OLB
  7. Participated in a SXS
  8. Engaged in your teams slack channel
  9. Received a Medallia review
  10. Ended the day with zero transfers to escl8
  11. Had to reach out to DRT
  12. Score a 10/10 on a FANs-High5 call
  13. Welcomed a new customer to Capital One
  14. Received a perfect score from the Q.A. team
  15. Reached out to a Guru
  16. Submited a Proud Call to your team lead
  17. Were recognized in Voice Celebration
  18. Ended the day with adherance above 90%
  19. Started a new course through Coursera
  20. Helped a Customer stress less by resolving their debit card inquiry
  21. Left customer feedback in slack channel #common-ffn
  22. Ended the day with AHT lower than 300
  23. Completed the Pulse Check of the week
  24. Submitted a TRIPs case