Engaged inyour teamsslackchannelSubmited aProud Call toyour teamleadLeft customerfeedback inslack channel#common-ffnScore a10/10on a FANs-High5 callHelped acustomerenroll inOLBStarted anew coursethroughCoursera Receiveda MedalliareviewEnded theday withadheranceabove 90%Helped aCustomerstress less byresolving theirdebit cardinquiryEnded theday withzerotransfers toescl8Welcomeda newcustomer toCapital OneUsedresourcesprovided byCDC/PropelCompletedthePulse Checkof the weekWererecognizedin VoiceCelebrationUsedpersonalgrowth timethis month Reachedout to aGuruMentorednewfascinatorsEnded theday withAHT lowerthan 300Canceleda ZelletransactionParticipatedin a SXSReceived aperfectscore fromtheQ.A. teamHad toreach outto DRTNominatedsomeonefor Cheerfrom PeersSubmitteda TRIPscaseEngaged inyour teamsslackchannelSubmited aProud Call toyour teamleadLeft customerfeedback inslack channel#common-ffnScore a10/10on a FANs-High5 callHelped acustomerenroll inOLBStarted anew coursethroughCourseraReceiveda MedalliareviewEnded theday withadheranceabove 90%Helped aCustomerstress less byresolving theirdebit cardinquiryEnded theday withzerotransfers toescl8Welcomeda newcustomer toCapital OneUsedresourcesprovided byCDC/PropelCompletedthePulse Checkof the weekWererecognizedin VoiceCelebrationUsedpersonalgrowth timethis month Reachedout to aGuruMentorednewfascinatorsEnded theday withAHT lowerthan 300Canceleda ZelletransactionParticipatedin a SXSReceived aperfectscore fromtheQ.A. teamHad toreach outto DRTNominatedsomeonefor Cheerfrom PeersSubmitteda TRIPscase

CX Voice - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Engaged in your teams slack channel
  2. Submited a Proud Call to your team lead
  3. Left customer feedback in slack channel #common-ffn
  4. Score a 10/10 on a FANs-High5 call
  5. Helped a customer enroll in OLB
  6. Started a new course through Coursera
  7. Received a Medallia review
  8. Ended the day with adherance above 90%
  9. Helped a Customer stress less by resolving their debit card inquiry
  10. Ended the day with zero transfers to escl8
  11. Welcomed a new customer to Capital One
  12. Used resources provided by CDC/Propel
  13. Completed the Pulse Check of the week
  14. Were recognized in Voice Celebration
  15. Used personal growth time this month
  16. Reached out to a Guru
  17. Mentored new fascinators
  18. Ended the day with AHT lower than 300
  19. Canceled a Zelle transaction
  20. Participated in a SXS
  21. Received a perfect score from the Q.A. team
  22. Had to reach out to DRT
  23. Nominated someone for Cheer from Peers
  24. Submitted a TRIPs case