Submitteda TRIPscaseUsedresourcesprovided byCDC/PropelSubmited aProud Call toyour teamleadParticipatedin a SXSEngaged inyour teamsslackchannelEnded theday withAHT lowerthan 300Ended theday withadheranceabove 90%Reachedout to aGuruHad toreach outto DRTNominatedsomeonefor Cheerfrom PeersHelped aCustomerstress less byresolving theirdebit cardinquiryScore a10/10on a FANs-High5 callHelped acustomerenroll inOLBLeft customerfeedback inslack channel#common-ffnReceived aperfectscore fromtheQ.A. teamStarted anew coursethroughCourseraUsedpersonalgrowth timethis month CompletedthePulse Checkof the weekWelcomeda newcustomer toCapital OneMentorednewfascinatorsWererecognizedin VoiceCelebrationCanceleda Zelletransaction Receiveda MedalliareviewEnded theday withzerotransfers toescl8Submitteda TRIPscaseUsedresourcesprovided byCDC/PropelSubmited aProud Call toyour teamleadParticipatedin a SXSEngaged inyour teamsslackchannelEnded theday withAHT lowerthan 300Ended theday withadheranceabove 90%Reachedout to aGuruHad toreach outto DRTNominatedsomeonefor Cheerfrom PeersHelped aCustomerstress less byresolving theirdebit cardinquiryScore a10/10on a FANs-High5 callHelped acustomerenroll inOLBLeft customerfeedback inslack channel#common-ffnReceived aperfectscore fromtheQ.A. teamStarted anew coursethroughCourseraUsedpersonalgrowth timethis month CompletedthePulse Checkof the weekWelcomeda newcustomer toCapital OneMentorednewfascinatorsWererecognizedin VoiceCelebrationCanceleda ZelletransactionReceiveda MedalliareviewEnded theday withzerotransfers toescl8

CX Voice - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted a TRIPs case
  2. Used resources provided by CDC/Propel
  3. Submited a Proud Call to your team lead
  4. Participated in a SXS
  5. Engaged in your teams slack channel
  6. Ended the day with AHT lower than 300
  7. Ended the day with adherance above 90%
  8. Reached out to a Guru
  9. Had to reach out to DRT
  10. Nominated someone for Cheer from Peers
  11. Helped a Customer stress less by resolving their debit card inquiry
  12. Score a 10/10 on a FANs-High5 call
  13. Helped a customer enroll in OLB
  14. Left customer feedback in slack channel #common-ffn
  15. Received a perfect score from the Q.A. team
  16. Started a new course through Coursera
  17. Used personal growth time this month
  18. Completed the Pulse Check of the week
  19. Welcomed a new customer to Capital One
  20. Mentored new fascinators
  21. Were recognized in Voice Celebration
  22. Canceled a Zelle transaction
  23. Received a Medallia review
  24. Ended the day with zero transfers to escl8