Ended theday withAHT lowerthan 300Canceleda ZelletransactionMentorednewfascinatorsSubmitteda TRIPscaseScore a10/10on a FANs-High5 callHad toreach outto DRT Receiveda MedalliareviewHelped acustomerenroll inOLBEngaged inyour teamsslackchannelNominatedsomeonefor Cheerfrom PeersEnded theday withzerotransfers toescl8Usedresourcesprovided byCDC/PropelHelped aCustomerstress less byresolving theirdebit cardinquiryParticipatedin a SXSReceived aperfectscore fromtheQ.A. teamWelcomeda newcustomer toCapital OneReachedout to aGuruStarted anew coursethroughCourseraUsedpersonalgrowth timethis month Submited aProud Call toyour teamleadWererecognizedin VoiceCelebrationCompletedthePulse Checkof the weekEnded theday withadheranceabove 90%Left customerfeedback inslack channel#common-ffnEnded theday withAHT lowerthan 300Canceleda ZelletransactionMentorednewfascinatorsSubmitteda TRIPscaseScore a10/10on a FANs-High5 callHad toreach outto DRTReceiveda MedalliareviewHelped acustomerenroll inOLBEngaged inyour teamsslackchannelNominatedsomeonefor Cheerfrom PeersEnded theday withzerotransfers toescl8Usedresourcesprovided byCDC/PropelHelped aCustomerstress less byresolving theirdebit cardinquiryParticipatedin a SXSReceived aperfectscore fromtheQ.A. teamWelcomeda newcustomer toCapital OneReachedout to aGuruStarted anew coursethroughCourseraUsedpersonalgrowth timethis month Submited aProud Call toyour teamleadWererecognizedin VoiceCelebrationCompletedthePulse Checkof the weekEnded theday withadheranceabove 90%Left customerfeedback inslack channel#common-ffn

CX Voice - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ended the day with AHT lower than 300
  2. Canceled a Zelle transaction
  3. Mentored new fascinators
  4. Submitted a TRIPs case
  5. Score a 10/10 on a FANs-High5 call
  6. Had to reach out to DRT
  7. Received a Medallia review
  8. Helped a customer enroll in OLB
  9. Engaged in your teams slack channel
  10. Nominated someone for Cheer from Peers
  11. Ended the day with zero transfers to escl8
  12. Used resources provided by CDC/Propel
  13. Helped a Customer stress less by resolving their debit card inquiry
  14. Participated in a SXS
  15. Received a perfect score from the Q.A. team
  16. Welcomed a new customer to Capital One
  17. Reached out to a Guru
  18. Started a new course through Coursera
  19. Used personal growth time this month
  20. Submited a Proud Call to your team lead
  21. Were recognized in Voice Celebration
  22. Completed the Pulse Check of the week
  23. Ended the day with adherance above 90%
  24. Left customer feedback in slack channel #common-ffn