This bingo card has a free space and 24 words: got sworn at, blamed someone else, their fault, completely pc illiterate, played the guilt card, had to repeat self 3+ times, cold transferred, ridiculous request, just wants to argue, RMA over 30min, client named "Karen", not even a rocket customer, kept interrupting you, "youre the 4th person ive talked to", calls you the wrong name, appraisal dispute, mb complaint, Deposit B**ching, promo request after eligible, life story before account pulled up, not OKTS on phone, MB account update no client on the line, easy call, Failure to read docs and doc walk.
LOC procedures | AMAZing Holiday | Rocket Mortgage | LTC/PD/CC BINGO | Deposit Procedures
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