This bingo card has 38 words: I need everything transferred to another pharmacy., Person doesn't know the D.O.B., Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,, "My insurance is the same as last year", but it isn't., "Do you guys do the covid test?", Lost RX / Early Refill, I need syringes, "This is Walgreens, not CVS.", Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it., "I need the new shingles shot", Patient gives us the wrong name, only supply their legal name when further prompted., "What's a deductible?", Free!, New insurance --> pharmacy not contracted, When asked when they would like to pick something ups, they respond, "now", When are you going to have the new covid vaccine?, I need my entire profile transferred from another pharmacy, Doctor tells patient their Rx is ready and/or the cost on their insurance, I've never had a deductible before, but they're on medicare., Patient gets call or text, calls us to ask what it was about rather than listening to/reading it, Someone tries to transfer a new control Rx, D.M. calls 3+ times in one day, "You don't take x insurance?", "I need a flu shot", Is my Rx ready? We have nothing. They said they would send it hours ago., complains about Eliquis/drug pricing, I need my adderall or vyvanse refilled, Medicine sent to us rather than another pharmacy, CMN form, needed again., Provider refuses refills, patient hasn't been seen in over 1 year., System says we are OOS, but we are not., Medication we need is on backorder or recalled., Insurance company down, had to reboot their system, call back in 1-4 hours., Patient asks for 3+ items in drive thru without calling ahead, Patient needs new PA on medicine they've been on, Patient completely butchers a med name, employee completely butchers a med name and tricare reports no medical/pharmacy benefits.
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